Total 29 job vacancies by Infinite Computer Solutions Pte Ltd

Responsibilities:

Endpoint Protection

·      Administer, operate, and maintain Symantec Endpoint Protection Manager or Defender or any other end point security solution.

·      Deploy, configure, and manage endpoint protection policies, including anti-malware, IPS, firewall, and device control

·      Generate security posture reports regularly to identify gaps in protection and manage the end-to-end lifecycle of the Symantec agent.

·      Perform upgrades and roll outs during weekend maintenance window

User Support & Operations

·      Provide Level 2 / Level 3support for incidents and service requests

·      Monitor endpoint security alerts, investigate incidents, and perform root cause analysis

IT Service Management

·      Understands ITIL processes for Incident, Problem, Change Management

·      Create and update tickets with detailed documentation and resolution steps

·      Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

·      Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

·      Maintain runbooks for common operational tasks

Required skills and qualifications:

·      Singaporeans By Birth Only(Public Sector Client)

·      A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 yearsof work experience

·      At least 1 year of experience with SEPM / Defender

·      Experience with Host Intrusion Prevention & Detection (HIPS / HIDS)

·      Experience with Windows and/or Linux (RedHat) system administration

·      Able to prioritize multiple tasks in a dynamic working environment, with strong communication and interpersonal skills

Preferred skills and qualifications:

·      Knowledge of Microsoft Defender is a bonus

·      Experience with scripting programming languages (e.g. PowerShell, Python) for automation.

Responsibilities:

Identity Platform Management

·      Operate, administer, and support enterprise IAM platforms, including Microsoft Entra ID and AWS IAM Identity Center

·      Support authentication and authorization mechanisms such as SSO, MFA, conditional access, and federation

·      Implement and maintain IAM policies, standards, and operational procedures

·      Integrate IAM solutions with cloud services, SaaS applications, and on-prem systems

·      Perform access reviews, audits, and compliance-related activities

·      Participate in IAM platform upgrades and enhancements during weekend maintenance window

User Support & Operations

·      Provide Level 2 / Level 3support for incidents and service requests

·      Monitor system performance and infrastructure health to ensure availability and optimal operation

IT Service Management

·      Understands ITIL processes for Incident, Problem, Change Management

·      Create and update tickets with detailed documentation and resolution steps

·      Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

·      Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

·      Maintain runbooks for common operational tasks

Required skills and qualifications

·      Singaporeans By Birth only(Public Sector Client)

·      A degree in Computer Science, Information Technology, IT Security or a related field with at least 2-4 years of work experience

·      At least one year of hands-on experience in IAM or identity-related operations

·      Strong practical experience with:

a.     Microsoft Entra ID (AzureAD) – users, groups, conditional access, MFA, SSO, enterprise applications

b.     AWS IAM Identity Center – permission sets, account assignments, and federation

·      Solid understanding of identity concepts: authentication, authorization, RBAC, least privilege, federation

·      Experience with IAM-related protocols such as SAML 2.0, OAuth 2.0, OpenID Connect

·      Familiarity with cloud environments and security best practices

·      Strong troubleshooting and problem-solving skills

·      Ability to work effectively with cross-functional technical and business teams

·      Good documentation and communication skills

Preferred skills and qualifications:

·      Experience supporting hybrid identity environments (on-prem AD + cloud)

·      Relevant certifications e.g. Microsoft Certified: Identity and Access Administrator Associate

Key Responsibilities:

•Lead end-to-end analysis, design, and implementation of HRIS enhancements, integrations, and new functionalities specific to banking and finance.

•Act as a subject matter expert on HRIS best practices, data security, and regulatory compliance (e.g., SOX, GDPR) for financial institutions.

•Support large-scale HRIS implementation, including system migrations, upgrades, and integrations with payroll, benefits, and compliance platforms.

•Drive data conversion and ensure the highest standards of data integrity, confidentiality, and compliance with industry regulations.

•Develop, interpret, and present complex HRIS reports and analytics to support workforce planning, compensation, and strategic HR initiatives.

•Provide expert-level support, training, and documentation for HRIS users across HR, payroll, risk, and compliance teams.

•Collaborate with external vendors and internal IT teams to resolve technical issues, optimize system performance, and drive innovation.

•Identify, recommend, and implement process improvements and automation opportunities within HRIS and related HR functions.

•Stay abreast of industry trends, emerging technologies, and regulatory changes to ensure HRIS solutions remain compliant and competitive.

Qualifications:

•Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field; advanced degree preferred.

•Minimum 8 years of progressive HRIS experience, with at least 3 years in banking or financial services.

•In-depth knowledge of leading HRIS platforms (e.g., Workday, Oracle HCM, SAP SuccessFactors) and their application in the financial sector. Workday implementation experience preferred.

•Demonstrated success managing complex HRIS projects, system integrations, and process improvements.

•Strong analytical, problem-solving, and project management skills.

•Expertise in regulatory compliance, data security, and risk management within financial services.

•Excellent communication, stakeholder engagement, and leadership abilities.

NOC Command Centre Engineer (Network)

Work Location: Synapxe, Buona Vista Office.

• At least TWO (2) years of IT experience with at least ONE (1) year as a Command Centre/NOC Engineer
• Basic L1 troubleshooting experience on Network devices.
• Minimally certified in CompTIA A+ or equivalent
• Minimally ITIL v3 or v4 Foundation Certification
• Prefer candidates with network L1 or with some experience in ServiceDesk or NOC.

EA License No. - 14C6941

• Review project related submission (specification, drawing, test procedure and method statement etc.) and facilitate project team on the following-up to ensure the submission is compliant with project requirement

• Supervise on-site installation, testing and commissioning, interfacing matter, integration testing, punchlist/defect work and handover activity to ensure the quality of work is compliant with project requirement

• Coordinate with project team, contractors, interfacing contractors and other project stakeholders to resolve site issues and clashes to ensure the work is in line with project requirement

• Facilitate project team to monitor the working schedule, update, review and report the project progress to be in line with project timeline

• Attend project related meetings, coordination meetings and interfacing meetings to ensure projectdelivery is on track

• Support project team to manage project related work to ensure project is delivered based on projecttimeline.

Qualifications & Requirements:

• Recognized diploma/degree in Engineering (electronics or mechanical) or related discipline

• Relevant project management experience:

At least 3 years in project coordination, site installation, testing and commissioning of rail E&M system in Singapore transit environment

Relevant experience in coordinating and interfacing with local transit stakeholders (i.e. railway/transit operator) to carry out A&A, system upgrading or new system implementation work at revenue stations

Experience in Automatic Fare Collection System upgrade, relocation and system migration projectsin transit environment would be an advantage.

• Proficient in Microsoft Office, AutoCAD, BIM or similar drawing tools for design drawing review

• Highly motivated and pro-active with the ability to work independently

• Good collaboration and attitude to work with team members

• Ability to cope with flexible working hours

• Be expected to perform night work or work during engineering hours

• Good analytical and problem-solving skills

• Good communication skills in English

• Be expected to travel regularly between office and sites (Travel allowance will be provided).

Responsibilities:

Cloud Architecture & Design

• Design and implement highly available, scalable, and cost-optimized architectures using AWS Well-Architected Framework and cloud-native design patterns.
• Translate business requirements into detailed architectural blueprints and solution designs.
• Evaluate existing workloads and modernize applications using AWS services, serverless technologies, containers, and microservices architectures.

Governance, Risk & Compliance

• Enforce cloud governance policies aligned with regulatory and organizational standards
• Ensure all deployments comply with security, audit, and compliance requirements
• Lead technical change management for cloud and infrastructure services

Hybrid Infrastructure Support

• Manage and support on-premises infrastructure, including:VMware, Hyper-VActive Directory, DNS, DHCP
• Maintain seamless integration between cloud and on-prem environments

Operational Leadership

• Serve as Subject Matter Expert (SME) for cloud and infrastructure operations
• Guide L1/L2 teams in troubleshooting and operational best practices
• Drive continuous improvement in operational processes and service delivery

Required skills and qualifications:·     

• Strong hands-on experience with core AWS, Azure, GCC.
• Experience in government or highly regulated environments
• Must be certified in AWS or Azure and Vmware.
• Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent.
• Proven background in AWS architecture design and AWS development.
• Knowledge of AWS Well-Architected Framework, cloud-native patterns, serverless architectures, and event-driven designs.
• Must have Strong hands on Experience in VM Administration.

About the job:

·      Work along with the Project team in the DevOps environment.

·      Guiding the continuous integration, continuous deployment and continuous testing.

·      Work closely with the development team and operation team to create DevOps strategy and toolset that suits the individual squads.

·      Setup, deploy and maintain scalable, high availability systems

·      Perform and automate deployment and security hardening of systems

·      Automate and build up scalable containerised systems/environment using latest technologies (e.g. Redhat Openshift, MLOps tools, etc)

·      Automate security hardening in testing, deployment and production setup based on industrial best practices

·      Setup and maintain CI/CD, automated testing, development and delivery environments

·      Writing scripts/programs for service monitoring and health check of systems

·      Day-to-day monitoring, backup, deployment and maintenance of systems

About You:

·      Experience with cloud orchestration, configuration management and auto-scaling techniques

·      Experience on building and developing CI/CD pipeline and workflow(Gitlab CI/CD preferred)

·      Experience on building and managing container image pipeline

·      Experience with automation tools such as Ansible/Terraform

·      Experience with load balancing setup for TCP/IP,HTTP, DNS, routings

·      Knowledge of IT security standards, such CIS

·      Good hands-on experience on using Infra-as-a-Code for configuration management and application deployment

·      Overall knowledge on one or more of the following programming languages (Java, Python)

·      Knowledge on continuous integration, test automation, version control, and software configuration management.

Desired Background:

·      Shall have at least a Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent with Java training or certification with at least one (1) year experience in system analysis, design and programming

·      At least 1-year experience in system analysis, design and programming.

·      Experience in software-defined infrastructure (OpenStack).

·      Experience with infrastructure provision tools (Docker, Ansible, etc).

·      Good understanding of hardware infrastructure systems (network switches, firewalls, routers etc.) and Linux operating system.

·      At least 1-year of experience in creatin and managing CI/CD pipelines, DevOps principles and practices. Knowledge in DevSecOps will be an added advantage.

·      Self-motivated and good communication skills. Good hands-on experience on using AWS Cloud Formation scripts for configuration management and application deployment.

·      At least 1-year experience working closely with cloud provisioned resources. Experience in Linux, Windows, network troubleshooting is a plus,

·      Experience on working in an Agile environment, in a close collaboration with developers, Knowledge on continuous integration, test automation, version control, and software configuration management

·      Excellent communication skills.

EA License # 14C6941

At least 5 years of experience

Minimum Cisco CCNP certification

Responsibilities:

•           Provide Level 2/3 IT network security operations support

•           Respond to incident calls and ensure the SLA to our clients is met

•           Perform changes to the network in-line with the organization’s ChangeManagement processes

•           Ensure compliance to policies, processes and standards, both internal andclients’ organization

•           Prepare network analysis reports, including findings with analysis

•           Participate in regular operations review meetings, including operationalissues, tickets review etc

•           Participate in projects/activities to support improvement initiatives

•           Conduct proper handover from the project team to operations after commissioningof projects.

•           Conduct internal training and/or knowledge transfer to team.

•           Update operations documentation (technical, CMDB, etc).

Requirements:

•            Atleast 5 years of experience providing network operational and administrationsupporting Cisco products (Routers / Switches/WLAN)

•           Diploma or Degree in Engineering, IT or its related field.

•           Minimum Cisco CCNP certification

•           In-depth knowledge of network routing and switching technologies and protocols

•           Knowledge of network security, load balancing and optimization technologies 

•           Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, PaloAlto/Checkpoint/Fortinet firewall and Splunk is preferred.

•           Ability to work in a multi-cultural team

•            Good communication skills both written and verbal.

•           Ability to prioritise work & multitask

•           Analytical and possess good troubleshooting skills.

•           Willing to work in extended hours and perform standby duty after office hour.

EA License # 14C6941

Job Summary:

We are seeking a highly skilled Server, Storage, and Backup Engineer with a minimum of 10 years of experience to join our team. The ideal candidate will have extensive knowledge and hands-on experience with Windows platforms, Storage platform, Hyper-V, Veritas, VEEAM, and VMware. This role is critical in ensuring the reliability and efficiency of our operational environment for a large enterprise customer. The engineer will be responsible for maintaining high availability of services, implementing robust backup solutions, and ensuring data integrity across all systems.

Key Responsibilities:

•Design, Implement, and Maintain Server and Storage Solutions:

•Develop and deploy server architectures that meet the needs of the business.

•Example: Implementing a new Windows Server cluster to support critical applications, ensuring redundancy and failover capabilities.

•Manage and Optimize Hyper-V and VMware Virtual Environments:

•Monitor and manage virtual machines (VMs) to ensure optimal performance.

•Example: Adjusting resource allocation for VMs based on performance metrics to prevent bottlenecks during peak usage.

•Implement and Manage Backup Solutions:

•Utilize Veritas and VEEAM to create and manage backup schedules, ensuring that all critical data is backed up regularly.

•Example: Setting up incremental backups for databases to minimize downtime and data loss, while performing full backups weekly.

•Troubleshoot and Resolve Issues:

•Quickly diagnose and resolve issues related to server, storage, and backup systems.

Sensitivity Label: General

•Example: Investigating and resolving a storage performance issue that is affecting application response times, using monitoring tools to identify the root cause.

•Collaborate with Cross-Functional Teams:

•Work closely with application developers, network engineers, and security teams to ensure seamless integration of systems.

•Example: Participating in project meetings to discuss upcoming application deployments and their infrastructure requirements.

•Monitor System Performance:

•Use monitoring tools to track system performance and identify areas for improvement.

•Example: Implementing alerts for system thresholds to proactively address potential issues before they impact users.

•Develop and Maintain Documentation:

•Create and update documentation for system configurations, processes, and procedures.

•Example: Maintaining an up-to-date knowledge base that includes troubleshooting guides and standard operating procedures for backup and recovery.

•Provide Technical Support and Guidance:

•Mentor junior team members and provide technical support to other departments as needed.

•Example: Conducting training sessions for staff on best practices for data management and backup procedures.

Key Skills and Qualifications:

•Experience: Minimum of 10 years in server, storage, and backup engineering, with a proven track record in large enterprise environments.

•Technical Expertise:

•Strong expertise in Windows Server environments, including Active Directory, DNS, and Group Policy.

Sensitivity Label: General

•Proficient in Hyper-V and VMware virtualization technologies, with experience in managing virtual networks and storage.

•Strong experience in storage management including storage assignment, performance, troubleshooting and optimization

•Extensive experience with Veritas and VEEAM backup solutions, including configuration and troubleshooting.

•Troubleshooting Skills: Excellent analytical and problem-solving skills, with the ability to work under pressure and resolve issues quickly.

•Communication Skills: Strong verbal and written communication skills, enabling effective collaboration with technical and non-technical stakeholders.

•Certifications: Relevant certifications (e.g., Microsoft Certified: Azure Administrator, VMware Certified Professional, Veritas Certified Specialist) are a plus, demonstrating a commitment to professional development.

Preferred Qualifications:

•Cloud Technologies: Experience with cloud platforms (e.g., AWS, Azure) and hybrid environments, understanding how to integrate on-premises systems with cloud services.

•Networking Knowledge: Familiarity with networking concepts, including TCP/IP, firewalls, and VPNs, to ensure secure and efficient data transfer.

EA License # 14C6941

Role Overview

We are seeking an experienced Oracle Cloud Infrastructure (OCI) Architect to lead the design and implementation of hybrid cloud solutions integrating OCI and on-premises environments.

This role will be responsible for architecting secure, scalable, and resilient infrastructure platforms that support enterprise workloads, ensuring seamless integration between legacy systems and cloud-native capabilities.

Key Responsibilities

Cloud Architecture & Design

• Design and implement scalable, secure architectures on Oracle Cloud Infrastructure (OCI)
• Define hybrid connectivity patterns between on-prem data centres and OCI
• Lead architecture reviews and ensure alignment with enterprise standards
• Develop high availability, disaster recovery, and resilience strategies

Hybrid & On-Prem Integration

• Architect secure connectivity using:
• VPN
  Load balancing & traffic management

• Identity federation & IAM integration

• Migrate and modernise legacy workloads from on-prem to OCI
• Optimise hybrid performance, latency, and cost

Infrastructure & Security Governance

• Implement best practices for:

• Network segmentation

  Identity and access management

  Data protection and encryption

  Threat and risk assessments

• Ensure compliance with enterprise and regulatory requirements
• Support security reviews and architectural risk assessments

Platform & Operations Enablement

• Work closely with DevOps and Cloud Operations teams to:

• Implement Infrastructure as Code (Terraform preferred)

  Establish monitoring and observability standards

  Support automation and CI/CD integration

• Guide teams on cloud-native design patterns and optimisation

Required Skills & Experience

• Minimum 5+ years of experience in infrastructure architecture and cloud engineering
• Strong hands-on experience with Oracle Cloud Infrastructure (OCI)
• Proven experience designing hybrid cloud architectures
• Strong background in on-premises data centre environments
• Deep understanding of:

• Networking concepts (VLANs, routing, firewalls, load balancers)

  High availability and disaster recovery design

  IAM and security architecture

• Experience with Infrastructure as Code (Terraform preferred)
• Ability to conduct architecture and technical risk assessments

Preferred Qualifications

• OCI Architect Professional certification (or equivalent)
• Experience in regulated enterprise environments
• Exposure to multi-cloud environments (AWS/Azure is a plus)
• Experience leading cloud migration programmes.

EA License # 14C6941

Cloud Engineer

About the Role:

We are seeking a highly skilled CloudEngineer with strong AWS Solutions Architecture and AWSDevelopment expertise to design, build, and deploy secure, scalable, andresilient cloud solutions. The ideal candidate will have hands-on experienceacross AWS Best Practices, cloud-native patterns, DevSecOps,Infrastructure as Code (IaC), and agile delivery methodologies.You will collaborate with cross-functional teams to craft innovative cloudsolutions that drive business value while maintaining operational excellenceand compliance.

Responsibilities:

Cloud Architecture & Design

• Design and implement highly available, scalable, and cost-optimized architectures using AWS Well-Architected Framework and cloud-native design patterns.
• Translate business requirements into detailed architectural blueprints and solution designs.
• Evaluate existing workloads and modernize applications using AWS services, serverless technologies, containers, and microservices architectures.

Cloud Development & Automation

• Develop cloud-native applications and automation workflows using AWS SDKs, Lambda, API Gateway, DynamoDB, Step Functions, ECS/EKS and other AWS services.
• Implement and maintain Infrastructure as Code (IaC) using tools such as AWS CloudFormation, Terraform, or CDK.
• Build automation for provisioning, configuration, deployment, and operational tasks to improve efficiency and reduce manual workloads.

DevSecOps & CI/CD

• Design and maintain CI/CD pipelines using AWS CodePipeline, GitLab CI, GitHub Actions, or Jenkins.
• Embed security controls into pipelines, enabling automated compliance, code scanning, and artifact validation.
• Implement monitoring, logging, and observability using CloudWatch, X-Ray, OpenTelemetry, and other monitoring tools.

Security, Governance & Compliance

• Apply AWS security best practices across IAM, VPC, encryption, secrets, networking, and data protection.
• Ensure solutions comply with organizational, industry, and regulatory standards.
• Support threat modelling, risk assessments, and automated security policy enforcement.

Collaboration & Delivery

• Work within an agile environment—participate in sprint planning, backlog refinement, and iterative delivery.
• Collaborate with product owners, business analysts, developers, and security teams to deliver end-to-end cloud solutions.
• Provide technical guidance, perform code reviews, and mentor junior engineers if needed.

Required skills and qualifications:

·      Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent.

• Strong hands-on experience with core AWS services (EC2, S3, IAM, VPC, Lambda, SQS, RDS, DynamoDB, API Gateway, ECS/EKS, CloudFront, etc.).
• Proven background in AWS architecture design and AWS development.
• Proficiency in programming languages such as Python, Node.js, Java, or Go.
• Experience with IaC tools (CloudFormation, Terraform, AWS CDK).
• Knowledge of AWS Well-Architected Framework, cloud-native patterns, serverless architectures, and event-driven designs.
• Strong understanding of CI/CD, DevSecOps pipelines, and automated testing.
• Experience with containerization (Docker) and orchestration (EKS/Kubernetes or ECS).

• Excellent problem-solving and analytical abilities.
• Strong communication skills to articulate technical solutions to both technical and non-technical stakeholders.
• Ability to work independently and collaboratively in cross-functional teams.
• Passion for innovation, automation, and continuous improvement
• Ability to quickly learn new technology and apply new skills

Preferred skills and qualifications:

AWS Certified Solutions Architect – Associate or Professional (highly preferred).AWS Certified Developer – Associate.   Experience with cloud cost management and optimization. Familiarity with zero-trust architectures, cloud security tooling, and compliance frameworks.  Experience in multi-account architectures using AWS Organizations and Control Tower.

EA License # 14C6941

Job Summary

The Operations Manager, Managed Services, serves as a developing subject matter expert responsible for overseeing service delivery across a defined region, country, or service function. This role ensures the organization consistently delivers high‑quality managed services that keep client IT environments stable, secure, and operational.

The Operations Manager is accountable for achieving contracted service outcomes, driving client satisfaction, and supporting the continuity and growth of business operations. This includes planning, coordinating, and optimizing the delivery lifecycle across the build, run, and support phases of managed services.

Key Responsibilities

Service Delivery Management

• Oversee end‑to‑end delivery of managed services to ensure client environments remain highly available and operational.
• Monitor service performance, SLAs, and KPIs, taking proactive measures to address deviations and risks.
• Drive continuous improvement in service delivery processes, tools, and operational efficiency.

Client Engagement & Satisfaction

• Act as an escalation point for operational issues impacting clients.
• Maintain strong client relationships, ensuring service expectations and business outcomes are consistently met.
• Participate in service reviews and governance meetings with key stakeholders.

Operational Leadership

• Manage day‑to‑day operations of the managed services team, ensuring adherence to operational standards and best practices.
• Coordinate activities across teams involved in planning, building, delivering, and supporting managed services.
• Support the development of operational strategies to optimize workload, resource utilization, and service quality.

Governance, Compliance & Reporting

• Ensure compliance with organizational policies, security standards, and client contractual obligations.
• Produce periodic reports on operational performance, incidents, service health, and improvement initiatives.
• Facilitate audits, risk assessments, and process reviews.

Incident, Problem & Change Management

• Oversee major incident response and ensure timely resolution and communication.
• Drive root cause analysis and long‑term corrective actions to prevent service disruption.
• Ensure effective coordination of changes within client environments to minimize risk and downtime.

Team Leadership & Development

• Provide guidance, mentoring, and performance management for operational teams.
• Foster a culture of accountability, collaboration, and continuous learning.
• Support onboarding and capability development to enhance subject matter expertise within the team.

Qualifications & Experience

Required

• 10-15 years of IT operations, managed services, or infrastructure support experience.
• Proven experience working with service delivery frameworks (e.g., ITIL).
• Strong understanding of infrastructure, cloud, or network technologies.
• Demonstrated ability to manage escalations, complex incidents, and client communications.

Preferred

• ITIL Foundation or higher certification.
• Experience in a global or regional delivery environment.
• Background in vendor or partner management.

Key Competencies

• Strong analytical and problem‑solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to lead cross‑functional teams in high‑pressure operational environments.
• Proactive, structured, and organized work approach.
• Customer‑centric mindset with strong attention to service quality.

EA License # 14C6941

Platform Operations

●      Operate and support CDP Private Cloud environments across Dev/Test/Prod.

●      Perform BAU activities: monitoring, patching, upgrades, configuration tuning.

●      Administer Cloudera Manager, alerts, health checks, and diagnostics.

●      Ensure platform stability, availability, and SLA compliance.

Hadoop Ecosystem Support

●      Support core services: HDFS, YARN, Hive, Impala, Spark, Kafka, NiFi, HBase.

●      Manage HDFS quotas, snapshots, replication, and lifecycle policies.

●      Support ingestion pipelines and troubleshoot platform-level issues.

Performance & Capacity

●      Monitor and tune Hive/Impala queries and Spark workloads.

●      Manage YARN queues and resource allocation.

●      Perform capacity planning for compute and storage growth.

High Availability & Resilience

●      Operate HDFS HA, Resource Manager HA, and Zookeeper.

●      Support service failover, balancing, and resilience testing.

Security & Governance

●      Administer Apache Ranger (RBAC, data masking).

●      Integrate with LDAP/Active Directory.

●      Enforce encryption (TLS, HDFS TDE) and audit logging.

●      Support governance tooling (Atlas, lineage, audits).

●      Ensure compliance with enterprise security standards (e.g. IM8, PDPA).

Monitoring, Automation & Incident Management

●      Configure Cloudera Manager alerts and monitoring thresholds.

●      Develop automation scripts (Shell, Python).

●      Support log analysis (ELK, Splunk).

●      Participate in 24x7 on-call, incident response, and RCA.

●      Maintain runbooks and operational documentation.

Backup & Disaster Recovery

●      Manage HDFS backup and replication (snapshots, DistCp).

●      Support metadata backup and recovery.

●      Participate in DR drills and recovery validation.

Required Skills & Qualifications

Education : Degree/Diploma in IT, Computer Science, or Engineering.
Experience : 2–5+ years experience administering Cloudera / Hadoop platforms.

EA License # 14C6941

Required Experience & Skills

Experience

• Minimum 2 years of relevant experience in database administration, platform administration, production support, or operations for Neo4j and/or similar database platforms

Hands-on experience with the following (or similar):

Neo4j Platform: Neo4j Enterprise Edition (database administration, RBAC, cluster management,neo4j-admin CLI)

Query Language: Cypher (basic proficiency for operational queries, troubleshooting, user/role management)

Plugins & Libraries: APOC library, Graph Data Science (GDS) library (installation, version management)

Monitoring & Logging: Splunk (log forwarding configuration, platform monitoring, alerting), Neo4j metrics endpoints

Infrastructure: Linux server administration (required), JVM tuning, file system and storage management

Authentication: Native Neo4j authentication, LDAP / Active Directory integration, TLS/SSL certificate management

Experience working in on-premises and/or air-gapped environments is required

Technical & Operational Skills

•  Strong understanding of Neo4j database administration, including user/role management, RBAC configuration, database creation, and cluster operations

• Basic proficiency in Cypher query language for operational tasks (user management, access verification, health checks, basic troubleshooting)

• Experience with neo4j-admin CLI utilities for backup/restore, database management, and diagnostics

• Proficiency in Linux server administration (service management, log analysis, file permissions, JVM configuration, basic scripting)

• Experience with Splunk configuration for log forwarding, monitoring, and alerting

• Familiarity with ITSM processes (incident, service request, change management)

• Experience with patching, upgrades, and controlled changes in production database environments

• Ability to follow runbooks, SOPs, and operational checklists

• Basic troubleshooting skills across Neo4j services, cluster replication, JVM performance, and connectivity layers.

EA License # 14C6941