Total 10 job vacancies by Direct Funeral Services Pte. Ltd.

Job Overview

To embalm and prepare the deceased for their final journey.

Responsibilities and Duties

• Possess good knowledge of embalming standards
• Understand the requirements of the client and offer the most suitable embalming services
• Understand and carry out the wishes of the client with excellence
• Gather, review and act on client’s feedback on embalming services
• Keep stock of all embalming chemicals, tools and equipment
• Maintain cleanliness of Company’s vehicles, equipment and facilities
• Implement operations for service excellence
• Project a positive and professional image
• Solve problems and make decisions at operations level
• Other operational tasks as required

Requirements

• Hold an embalming certification from a recognised embalming school
• Class 3 driving license preferred
• Use essential features of a computer

Operations Crew Member (Funeral Services)

Highlights:

• Career development opportunities — pathway to Funeral Director role
• Open, friendly, and dynamic working environment
• Attractive salary commensurate with experience and skills

Job Description:

We are seeking a compassionate and reliable Operations Crew Member with a Class 3 or 4 driving license to join our dedicated team. This role plays a crucial part in supporting bereaved families and ensuring smooth, dignified funeral operations.

Key Responsibilities:

• Offer comfort and assistance to bereaved families
• Collect and transport the deceased with professionalism and care
• Support family members throughout rites, rituals (all religions), and funeral processions
• Present eulogies (all religions) to family members on the funeral day
• Assist with ash collection and other related duties
• Transport flowers, backdrops, and logistics for wake setup
• Maintain the cleanliness and readiness of company vehicles, equipment, and facilities
• Uphold service excellence and quality control standards
• Project a positive and professional image at all times
• Resolve operational challenges effectively
• Perform other operational duties as assigned

Requirements:

• Possess a valid Class 3 and/or 4 Driving License as driving of hearse is required
• Due to job nature, working during wee hours, weekends & public holidays are required
• Basic computer literacy
• Capable of safely lifting, carrying, and handling coffins weighing from 80 kg.
• Conversant in Mandarin effectively as required during Chinese funeral rituals

Job Highlights:

• Attractive remuneration
• Medical & Dental Benefits

Job Description:

We are currently seeking experienced florists to join our team in Singapore. As a florist, you will be responsible for creating and arranging floral designs for various occasions and events. If you have a minimum of 5 years of experience in floristry, we would love to hear from you.

Key Requirements:

• Minimum 5 years of experience in floristry
• Responsible and detail-oriented
• Ability to work well in a team
• Thrives in a challenging work environment

Note:

• This is not an internship position.

Logistics Crew Member (Full-Time)

Job Highlights

• Career development opportunities
• Open, friendly, and dynamic work environment
• Attractive salary commensurate with experience and skills

Job Description

We are seeking a dedicated and responsible Logistics Crew Member with a Class 3 or Class 4 Driving License to join our team. This role plays a vital part in supporting families during their moments of grief, ensuring that all funeral logistics and arrangements are carried out smoothly and respectfully.

Key Responsibilities:

• Transport flowers, backdrops (all religions), and other logistics required for wake setups
• Assist in the setup and teardown of wake locations
• Ensure timely delivery of logistic items to designated locations
• Maintain tidiness and accurate stock records in the warehouse
• Maintain cleanliness of company vehicles, equipment, and facilities
• Adhere to and maintain quality control procedures
• Project a positive and professional image at all times
• Solve operational problems and make decisions effectively
• Perform other operational duties as assigned

Job Requirements:

• Possess a valid Class 3 or 4 Driving License as driving of heavy vehicle is required
• Due to job nature, working during weekends & public holidays are required
• Able to use basic computer functions
• Capable of safely loading and unloading heavy or bulky inventory items while working in non–air-conditioned conditions.

Note: Only shortlisted candidates will be notified.

Logistics Crew Member (Full-Time)

Job Highlights

• Career development opportunities
• Open, friendly, and dynamic work environment
• Attractive salary commensurate with experience and skills

Job Description

We are seeking a dedicated and responsible Logistics Crew Member with a Class 3 or Class 4 Driving License to join our team. This role plays a vital part in supporting families during their moments of grief, ensuring that all funeral logistics and arrangements are carried out smoothly and respectfully.

Key Responsibilities:

• Transport flowers, backdrops (all religions), and other logistics required for wake setups
• Assist in the setup and teardown of wake locations
• Ensure timely delivery of logistic items to designated locations
• Maintain tidiness and accurate stock records in the warehouse
• Maintain cleanliness of company vehicles, equipment, and facilities
• Adhere to and maintain quality control procedures
• Project a positive and professional image at all times
• Solve operational problems and make decisions effectively
• Perform other operational duties as assigned

Job Requirements:

• Possess a valid Class 3 or 4 Driving License as driving of heavy vehicle is required
• Due to job nature, working during weekends & public holidays are required
• Able to use basic computer functions
• Capable of safely loading and unloading heavy or bulky inventory items while working in non–air-conditioned conditions.

Note: Only shortlisted candidates will be notified.

Operations Crew Member (Funeral Services)

Highlights:

• Career development opportunities — pathway to Funeral Director role
• Open, friendly, and dynamic working environment
• Attractive salary commensurate with experience and skills

Job Description:

We are seeking a compassionate and reliable Operations Crew Member with a Class 3 or 4 driving license to join our dedicated team. This role plays a crucial part in supporting bereaved families and ensuring smooth, dignified funeral operations.

Key Responsibilities:

• Offer comfort and assistance to bereaved families
• Collect and transport the deceased with professionalism and care
• Support family members throughout rites, rituals (all religions), and funeral processions
• Present eulogies (all religions) to family members on the funeral day
• Assist with ash collection and other related duties
• Transport flowers, backdrops, and logistics for wake setup
• Maintain the cleanliness and readiness of company vehicles, equipment, and facilities
• Uphold service excellence and quality control standards
• Project a positive and professional image at all times
• Resolve operational challenges effectively
• Perform other operational duties as assigned

Requirements:

• Possess a valid Class 3 and/or 4 Driving License as driving of hearse is required
• Due to job nature, working during wee hours, weekends & public holidays are required
• Basic computer literacy
• Capable of safely lifting, carrying, and handling coffins weighing from 80 kg.
• Conversant in Mandarin effectively as required during Chinese funeral rituals

Job Overview

To embalm and prepare the deceased for their final journey.

Responsibilities and Duties

• Possess good knowledge of embalming standards
• Understand the requirements of the client and offer the most suitable embalming services
• Understand and carry out the wishes of the client with excellence
• Gather, review and act on client’s feedback on embalming services
• Keep stock of all embalming chemicals, tools and equipment
• Maintain cleanliness of Company’s vehicles, equipment and facilities
• Implement operations for service excellence
• Project a positive and professional image
• Solve problems and make decisions at operations level
• Other operational tasks as required

Requirements

• Hold an embalming certification from a recognised embalming school
• Class 3 driving license preferred
• Use essential features of a computer

Job Highlights:

• Attractive remuneration
• Medical & Dental Benefits

Job Description:

We are currently seeking experienced florists to join our team in Singapore. As a florist, you will be responsible for creating and arranging floral designs for various occasions and events. If you have a minimum of 5 years of experience in floristry, we would love to hear from you.

Key Requirements:

• Minimum 5 years of experience in floristry
• Responsible and detail-oriented
• Ability to work well in a team
• Thrives in a challenging work environment

Note:

• This is not an internship position.

Job Highlights:

• Attractive remuneration
• Medical & Dental Benefits

Job Description:

We are currently seeking experienced florists to join our team in Singapore. As a florist, you will be responsible for creating and arranging floral designs for various occasions and events. If you have a minimum of 5 years of experience in floristry, we would love to hear from you.

Key Requirements:

• Minimum 5 years of experience in floristry
• Responsible and detail-oriented
• Ability to work well in a team
• Thrives in a challenging work environment

Note:

• This is not an internship position.

1. Call Intake & Coordination

Key responsibilities include:
● Receiving and documenting incoming case details from Case Managers.
● Collecting essential information such as the name of the deceased, location, time of passing, religious requirements, and any special circumstances that may affect the handling of the case.
● Assessing the urgency and requirements of each case to determine the appropriate resources needed.
● Dispatching the appropriate Shifting, Sending, or Funeral service staff to the designated location.
● Coordinating and managing schedules to ensure timely response for multiple pickups, transfers, or funeral services occurring simultaneously.
● Ensuring that all dispatched staff are informed of case details, location, and any specific instructions prior to deployment.

2. Communication Liaison

Responsibilities include: Acting as the primary communication bridge between:
○ Funeral Directors ○ Shifting Teams ○ Sending Teams ○ Funeral Service Teams ○ Embalming Teams ○ Logistics Team
● Relaying instructions, updates, and changes in real time.
● Providing teams with accurate information regarding case details, service timing, and logistical arrangements.
● Monitoring staff progress and updating relevant parties regarding arrival times, delays, or operational changes.
● Ensuring that all teams remain aligned and informed throughout the entire service process.

3. Documentation & Data Entry

Responsibilities include:
● Recording detailed case information in the company’s internal systems or case management software.
● Ensuring all data entries are accurate, complete, and updated in a timely manner.
● Maintaining organized records for reference, reporting, and compliance purposes.
● Verifying that required documentation such as death certificates, permits, or medical documentation are properly recorded.
● Ensuring strict confidentiality and respectful handling of sensitive personal information related to the deceased and their families.

4. Logistics & Scheduling

Responsibilities include:

● Planning and coordinating transport routes to ensure timely arrival at hospitals, homes, mortuaries, or other locations.
● Managing vehicle availability, including hearses, vans, and other service vehicles.
● Assigning staff members according to availability, skill set, and service requirements.
● Coordinating after-hours, overnight, or emergency shifting services when required.
● Managing multiple cases simultaneously while maintaining accuracy, efficiency, and urgency.
● Adjusting schedules dynamically in response to delays, unforeseen circumstances, or urgent requests.

5. Emotional Sensitivity & Professionalism

Responsibilities include:
● Maintaining a calm and composed demeanor when dealing with sensitive or high pressure situations.
● Communicating respectfully and professionally with staff, partners, and stakeholders at all times.
● Understanding the emotional nature of the work and supporting teams in delivering services with dignity and respect.
● Handling urgent or unexpected situations with discretion and professionalism.

6. Compliance & Safety

Responsibilities include:
● Ensuring that all procedures comply with local health regulations and funeral service guidelines.
● Confirming that proper chain-of-custody protocols are followed when transferring the deceased between locations.
● Verifying that all required legal documentation and permits are completed before transportation or further handling.
● Ensuring that staff follow appropriate safety procedures and operational protocols during service delivery.

Requirements
● Effectively communicate in a professional environment with Mandarin-speaking clients, staff, and stakeholders.
● Strong organizational and multitasking abilities to manage multiple cases and operational demands simultaneously.
● Clear and effective communication skills, both verbal and written.
● High level of attention to detail to ensure accuracy in documentation and case coordination.
● Basic computer proficiency, including data entry and familiarity with case management systems.
● Ability to work flexible hours, including weekends and public holidays, due to the nature of funeral service operations.
● Prior experience or knowledge of funeral service regulations and industry practices is an advantage.