Total 13 job vacancies by Comfort Transportation Pte Ltd

Job Duties and Responsibilities

• To perform troubleshooting/rectification of MDT/electronic system’s fault in the taxi
• To reduce the number of repeated jobs by improving service standards
• To ensure that the repairing time of taxi in the shortest time
• To documentation all servicing/repair records are accurate
• To perform any other duties/assignments as instructed

Job Requirements

• ITE/Diploma in any engineering field
• At least 01 year of working experience preferably in Customer Service / Operation field
• Minimum Electrical/Electronic Troubleshooting Skill required
• Minimum knowledge of MS Office

About the role

We are seeking a motivated and customer-focused Customer Service Assistant to join our team. This full-time role is based in the North-East Region and will be responsible for providing exceptional customer service to our valued clients.

What you'll be doing

• Process point-to-point (P2P) bookings and handle related enquiries in a timely and accurate manner.

• Provide real-time service recovery to affected parties when required, in accordance with established procedures.

• Attend to and manage initial feedback from relevant stakeholders within the defined scope of operational support.

• Support additional operational areas beyond P2P services as and when the operational scope is expanded.

• Perform ad hoc tasks as assigned by the superior (s)

What we're looking for

• Possess good interpersonal and hearing skills 

• Ability to work well in a team and independently

• Previous experience in a customer service or call centre role is preferred

• A positive attitude and a willingness to go the extra mile for our customers

• Willingness to work shifts

We are seeking a detail-oriented and proactive professional to join our Fleet Insurance team. The successful candidate will be responsible for managing accident-related administrative tasks, ensuring compliance with policies, and providing support to drivers and stakeholders.

Key Responsibilities:

• Review and update daily accident entries in the FSMS system

• Maintain, verify, and process accident policy excess, imposition, refunds, and concessions

• Manage mandated accident cases received via email requests.

• Address drivers’ enquiries, disputes, grievances, and appeals through phone, walk-ins, and email communication.

• Send claims procedures for CMS tasks and notify insurers of injury details.

• Provide accident particulars to external parties such as 3rd party lawyers and Traffic Police.

• Respond to Fleet Safety email queries from workshops, insurers, lawyers, Traffic Police, and drivers.

• Verify temporary taxi records on third-party claims / generate rental letters.

• Organize, rename, and securely upload taxi video files to AWS

• Assist with miscellaneous administrative tasks, including LTA QOS, budgeting, finance, vendor, and motor claims issues.

Requirements:

• Working knowledge of motor insurance principles, claims handling, and policy terminology

• Excellent written and verbal communication; able to liaise professionally with drivers, insurers, and external parties

• Strong team player with a collaborative, service‑oriented approach

• Proficient with MS Office

• Attention to detail

• Diploma or certification in insurance or a related field preferred.

• Possession of a valid Class 3 license is an advantage.

1. Assist in the preparation and submission of monthly and quarterly management reports for companies.

2. Assist the finance manager in guiding the finance team and providing sound accounting knowledge

3. Prepare monthly accounts, including the preparation and post of recurring journal entries

4. Perform analytical review procedures of balance sheet and follow up with variance explanations and resolutions

5. Prepare GST return, corporate tax and deferred taxation and liaise with tax agent to ensure timely filing

6. Engage with external financial auditors on audit, tax and accounting issues to ensure smooth closure of year-end financial audit

7. Project accurate cash flow and coordinate inter-companies balances within the group for payments and receipts. To work out borrowing needs and placement of excess cash with holding company.

8. Provide quality finance support services to the business stakeholders of the Group

9. Ensure that processes and systems are running in an effective and effective manner.

10. Perform other duties and assume responsibilities as apparent or as assigned by the finance manager and Management.

Job Requirements:

1. Qualified Accountant with at least a degree in Accountancy or Professional Accounting Qualification

2. Minimum 2 years relevant working experience preferably with audit experience with Big 4

3. Strong knowledge of advanced excel and Power Point

4. Experience in SAP and BPC would be highly advantageous

5. Committed, confident personality with strong communication and interpersonal skills

6. Able to work independently and as a team in a fast-paced environment

7. Strong analytical skills and attention to details

Job Responsibilities:

• Monitoring and recovery of debts from driver
• To ensure drivers owing outstnading rental and debts pay accordinly
• To assist in repo of taxi
• Any other adhoc duties

Job Requirements:

• Minimally GCE 'O' or 'A' Levels
• Computer Literate
• Team Player
• Driving License and Taxi Vocational License is a plus point

Job Responsibilities:

To provide counter registration and administrative support at Training Hub.

• Tally of payment, SkillsFuture claim, invoice submissions
• Logistic support of training operations
• Liaison with external agencies on documents and submissions
• Follow-ups with trainees on document submission or claim issues etc
• Answering to telephone and email enquiries on training course
• Front counter duties handling customer query on training course
• Any adhoc duties assign

Job Requirements

• Minimally GCE 'O' Level
• IT Knowledge, Microsoft Office skills (especially in Excel)
• Digital Website, i.e Skills Future Claims
• Candidates who are bi-lingual will be advantageous
• Good communication & interpersonal skills

Job Responsibilities

• Conduct performance reviews with drivers to improve their service performance
• Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service
• To assist in any media & govt sector enquiry on driver
• To assist in repo of taxi
• Any other adhoc duties

Job Requirements

• Minimally GCE O or A Levels
• Computer literate
• Good knowledge in investigation job
• Candidates with a driving license and Taxi Vocational License will be advantageous
• Able to lead the team

Job Responsibilities:

• Conduct performance reviews with drivers to improve their service performance
• Identify recalcitrant drivers and take appropriate actions to deal with drivers, including termination of their service
• To assist in repo of Taxi
• Any other adhoc duties as assigned

Job Requirements

• Minimally GCE 'O' or GCE 'A' Level
• Computer Literate
• Good knowledge in investigation job
• Candidates who possess a driving license and Taxi Vocational License will be advantageous
• Team Player

To provide counter registration and administrative support at Training Hub.

Job Responsibilities:

• Tally of payment, SkillsFuture claim, invoice submissions
• Logistic support of training operations
• Liaison with external agencies on documents and submissions
• Follow-ups with trainees on document submission or claim issues etc
• Answering to telephone and email enquiries on training course
• Front counter duties handling customer query on training course
• Any adhoc duties assign

Job Requirements:

• Minimally GCE O Level
• Good IT Knowledge, Microsoft Office Knowledge and especially excel
• Knowledge in Digital Website (i.e SkillsFuture Claims)
• Candidates who are bi-lingual are preferred
• Good communication and interpersonal skills

Job Duties and Responsibilities

• Handle driver enquiries via hotline, walk-ins, and email
• Provide assistance and support to drivers on operational or general matters
• Liaise with drivers and follow up on issues when required
• Perform basic office administrative duties
• Carry out ad-hoc tasks assigned by Supervisor or Management

Job Requirements

• Minimally O Levels/Diploma
• At least 2 years working experience in any service-related industries, especially in frontline or customer-fronting roles
• Proficiency with Microsoft Word and Excel
• Good interpersonal and communication skills
• Display professionalism when interacting with drivers while always managing tasks
• Team player by supporting any fellow colleagues who require assistance, and taking instruction well from supervisors

We are seeking for a Human Resource Business Partner to join our team. As a Human Resource Business Partner, you will play a vital role in partnering with our business leaders to provide strategic HR support and tailored solutions.

Job Duties and Responsibilities

1. Collaborate with business leaders to understand their strategic objectives and develop aligned HR initiatives

2. Provide guidance and support on all aspects of human resources, including talent management, performance management, employee relations, and organisational development

3. Handle staff grievances, disciplinary cases and complaints

4. Analyse HR data to identify trends and make data-driven recommendations

5. Participate in the design and implementation of HR policies, programmes, and processes to enhance employee engagement and organizational effectiveness

6. Contribute to the development and execution of the overall HR strategy

7. Perform any ad hoc duties assigned

Job Requirement

1. Bachelor’s degree in Human Resource, Business or related field

2. Minimally 2 years of Human Resource related experience

3. Strong problem-solving and critical thinking skills

4. Good communication skills

5. Good knowledge of labour laws and HR best practices

6. Experience with SuccessFactors is an advantage

Company Overview

Comfort DelGro Taxi is a leading taxi company in Singapore with a 13,500-strong eco-friendly fleet, providing 24/7 point-to-point taxi services. It is part of the ComfortDelGro Group formed after the merger of Comfort Group and DelGro Corporation in 2003.

Job Summary

You will develop and implement learning and development (L&D) initiatives and wellness programs to enhance employee skills and wellbeing, manage training operations, and evaluate program effectiveness to support organizational goals.

Responsibilities

• Identify and implement innovative L&D initiatives to enhance the overall L&D strategy and employee development
• Review training programs and courses to ensure alignment with organizational needs and emerging industry trends
• Prepare detailed reports on learning outcomes, training expenditure, and budget management
• Schedule and coordinate internal and external training sessions to ensure smooth delivery
• Monitor and measure the effectiveness of all employee training programs to drive continuous improvement
• Manage the learning management system on SuccessFactors to maintain accurate training records and accessibility
• Organize wellness programs such as health screenings and carnivals to promote employee health and engagement
• Monitor and evaluate wellness program effectiveness by tracking participation rates and measuring impact on employee satisfaction and retention
• Manage the budget allocated for wellness initiatives to ensure cost-effective program delivery
• Perform ad hoc duties as assigned, supporting organizational needs and projects

Preferred competencies and qualifications

• Bachelor’s degree in Human Resource, Business, or related field
• Minimum of 2 years of relevant experience in learning and development or wellness program management
• Experience with SuccessFactors learning management system
• Proficient in Microsoft Office applications to prepare reports and coordinate activities
• Effective communication skills to liaise with stakeholders and facilitate training sessions

Key Responsibilities

• Handle walk‑in cabbies’ enquiries professionally and courteously
• Attend to cabbies regarding lost and found items, including verification and item release
• Conduct follow‑up calls with cabbies on lost and found cases where required
• Make outbound calls to cabbies to provide updates on TDVL renewal status
• Ensure accurate documentation and proper record‑keeping for all enquiries and transactions
• Provide clear and timely information to cabbies in accordance with established procedures
• Coordinate with internal departments when follow‑up action is required
• Perform ad‑hoc duties as assigned by supervisors to support operational needs

Key Requirements

• Minimum GCE ‘O’ Level, N Level, or equivalent
• Prior customer service or administrative experience is preferred
• Basic computer skills (e.g. Microsoft Excel, Word, email systems)
• Good communication and interpersonal skills
• Able to handle enquiries tactfully and professionally
• Meticulous and organized, with strong attention to detail
• Able to work independently and as part of a team