Total 651 support analyst job vacancies in Information Technology category in Malaysia

Job Description & Requirements

Team and Position Summary

The Software Developer is a key member of the Delivery and Support Group in NETS Solutions and will report to the BAU Support Manager. He/She will participate in the application delivery to customer and will be responsible for application development and PROD L3 software maintenance support.

Key Responsibilities

• Participate in the requirement elicitation and produce the required technical and operations documentation
• Work with Solution Architect/Technical Lead on the analysis and design of the code changes according to the finalized requirement specifications
• Perform code changes and test the system according to the requirements specifications
• Ensure work performed comply to coding and security standards, and corporate processes
• Perform quality assurance (QA) activities such as unit testing, system testing and code review
• Participate in the system integration testing by rendering support to the Test Team and resolve issues reported
• Provide support to internal and external parties during the testing stages
• Provide support to customers during acceptance testing and post-cutover implementation
• Assist in the development of training materials and conducting of presentation
• Perform duty roster to support PROD L3 software maintenance support as planned by BAU Support Manager monthly

 
Requirements

Education and Experience

• Bachelor’s degree in Computer Science/Engineering or equivalent education
• Good technical knowledge with at least 3-5 years of hands-on experience in Java, JEE, SQL/PLSQL, and XML. Knowledge of MySQL will be added advantage

Skills and Knowledge

• Experienced with web technologies such as HTML5, CSS, Modular design, Angular (5 & above) or React and open-source JS framework.
• Experienced with RESTful APIs, Spring 5.x, Spring Boot, Sprint Framework, Sprint Security, Cloud-Based technologies and Micro-services, including Messaging Middleware such as Kafka/IBM MQ/Solace.
• Good verbal and written communication skills
• Demonstrate good analytical, problem solving and decision-making skills
• Good team player and positive attitude
• Domain knowledge and experience in financial industry/payments systems is a plus

Job Scope:

• Assist in overseeing the operations of smoking/vaping cessation virtual counselling pilot programme for youths aged 13-18.

• Coordinate with multiple internal and external stakeholders including schools and counsellors to ensure smooth execution of pilot programme.

• Communicate with vendor's project manager(s) and counsellors, and provide them with necessary information and support

• Handle the logistical aspects of the virtual counselling sessions to ensure that materials and resources are available for both counsellors and students.

• Assist in coordinating test kit logistics with vendors for the I Quit programme

• Compile data for programme evaluation and reporting.

• Participate in pilot project development as part of the team

• Support additional tasking or coordination work during the contract period

Working Arrangement:
Location: Outram Park
Working Hours: Office Hours (Mondays to Fridays)
Duration: 10 Months
Salary: $2170/Month

Requirements:

• Experience in programme support, in educational or counselling settings, is preferred.
• Good organisational and multitasking skills.
• Good communication skills
• Proficiency in using virtual communication tools (e.g., Zoom, Microsoft Teams).
• Ability to work independently and as part of a team.
• Flexibility and adaptability to changing circumstances.

EA License No.: 96C4864 (Shanice Lim Xin Ni)

Reg. No.: R22110485

Responsibilities:

• Manage end-to-end Application Lifecycle Management (ALM), ensuring smooth onboarding, support, and decommissioning of applications
• Coordinate production support activities, ensuring system stability, SLA adherence, and timely issue resolution
• Drive release and change governance processes, ensuring proper approvals, planning, and execution
• Oversee incident and problem management, including tracking, escalation, and resolution coordination
• Manage IT financial operations (FinOps) including budgeting, forecasting, accruals, and cost optimization
• Lead cloud cost planning and budget governance, ensuring efficient utilization of cloud resources
• Support workforce capacity planning, resource allocation, and utilization tracking across teams
• Govern vendor and managed services, including contract lifecycle, performance tracking, and engagement management
• Manage IT assets and environment readiness, ensuring availability and compliance
• Oversee access provisioning and identity governance, ensuring security and compliance standards are met
• Provide Agile PMO support, including sprint coordination, backlog tracking, and delivery governance
• Maintain application portfolio reporting, including performance, utilization, and cost insights
• Drive technology procurement and contract governance, including PO tracking and invoice validation
• Prepare PMO reports and RAG status tracking for leadership and stakeholders
• Support IT asset provisioning and environment setup for project and operational needs
• Contribute to application deployment support and release readiness activities
• Maintain and manage knowledge repositories using SharePoint and Confluence
• Ensure project tracking and governance reporting across multiple initiatives
• Develop and maintain documentation, SOPs, and process frameworks
• Collaborate with cross-functional teams to ensure delivery alignment and operational excellence

Requirements:

• 12+ years of experience in Application Lifecycle Management, Production Support, and Governance frameworks
• Experience in IT Financial Management (FinOps) and cloud cost optimization
• Hands-on experience in PMO reporting and project tracking
• Experience in managing vendor contracts, procurement processes, and managed services
• Strong experience in IT asset management, environment provisioning, and deployment support
• Experience in IT security, access management, and identity governance practices
• Experience in cloud platforms and enterprise application environments
• Experience in knowledge management tools such as SharePoint and Confluence
• Experience in Jira and Kanban boards for Agile delivery tracking
• Hands-on experience in financial systems such as Hyperion and PSGL
• Experience in MS Excel, PowerPoint, and Outlook for reporting and analysis
• Experience in Windows-based enterprise environments
• This role is 24*7 support
• This role requires weekend on call support
• Excellent communication and stakeholder management skills
• Strong leadership and coordination capabilities across cross-functional teams
• Demonstrated problem-solving and analytical thinking skills
• Strong organizational and planning abilities with attention to detail

Programme Coordination & Industry Engagement

• Coordinate and support the delivery of programmes, including workshops, webinars, industry briefings, and engagement initiatives.
• Support stakeholder engagement efforts by liaising with industry partners, associations, and external organisations to facilitate participation and collaboration.
• Assist in the preparation, consolidation, and maintenance of programme materials and content aligned with maritime cybersecurity developments and organisational priorities.
• Collaborate with internal teams to ensure effective planning, coordination, and execution of initiatives.
• Manage operational arrangements for events, including scheduling, logistics coordination, venue setup, and participant management.
• Support hosting arrangements for local and international delegations, including facility coordination, visit planning, and operational logistics.
• Provide administrative and logistical support for cyber‑related activities, including coordination of catering, transport, and venue bookings.
• Coordinate digital communications and outreach initiatives, including the development and publication of programme‑related content on LinkedIn and other official platforms to support outreach and industry engagement objectives.

Operations, Finance and Process Support

• Support procurement and sourcing activities, including RFx coordination, documentation preparation, vendor liaison, and contract administration support.
• Assist with budget tracking, expenditure monitoring, claims processing, and financial reporting in coordination with Finance.
• Support purchase order management, invoice processing, and payment tracking in compliance with organisational policies.
• Maintain operational records, procurement documentation, and financial administration files to ensure auditability and compliance.

Office and Administrative Support

• Provide operational and administrative support to management, including scheduling, meeting coordination, and travel logistics.
• Coordinate office operations, including supplies management, service requests, and vendor coordination.
• Support staff engagement initiatives such as onboarding, training logistics, team activities, and internal events.
• Maintain structured documentation systems covering programmes, operations, and administrative records.
• Perform other operational and programme support duties as assigned by management.

Qualifications

• Minimum 3 years of relevant experience in corporate administration; experience in records, information, or document management is an advantage.
• Proactive, meticulous, and independent team player with strong organisational and multitasking capabilities.
• Strong interpersonal and communication skills, with the ability to liaise effectively with both internal and external stakeholders.
• Demonstrated ability to support both operational delivery and programme coordination functions effectively.

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PERSOL Singapore Pte Ltd • RCB No.200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng) 

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Provide First Call Resolution (FCR) technical support
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

• Provide a point of escalation and leadership for high-priority incidents follow-the-sun.
• Facilitate efficient Incident Management process and ensuring timely and formal communication with customers and internal partners for high-priority incidents.
• Define, report and track service quality metrics.
• Ensure a seamless transition to Problem Management while maintaining comprehensive oversight.
• Analyse performance metrics to prepare and present service performance reports
• Instigate and drive service improvement initiatives.
• Ensure effective operation of the Change Management process including risk assessment, approval and sign off.
• Ensure efficient use of Change Management tools in line with global processes.
• Collaborate with relevant teams to keep SLA/SLO accuracy.
• Ensure process alignment with the ITIL and COBIT frameworks.
• Collaborate and contribute with the overall success of all ITSM-related functions (Incident, Problem and Change Management, Service Governance, Service Continuity and the Technical Operations Centre)

Qualifications:

• 5+ years’ experience in an IT or technology support role. With 3+ years of Service Management experience.
• ITIL V4 and COBIT framework adherence proven track record.
• Solid experience collaborating with Incident Management to write and socialize executive-level Incident Reports.
• Solid interpersonal skills and comfortable interacting with partners at both infrastructure and application levels. Must be willing to step up and drive major incidents involving production environments with a strong sense of urgency.
• Excellent communication skills. Exceptional verbal, written and listening skills are essential to exert influence within the organization and with partners and supplier. A specific skill is the ability to summarize and communicate complex technical issues concisely to senior internal partners and customers
• Good report building and presentation skills (PowerBI, PowerPoint, Excel, ServiceNow)
• Good in Resource Planning, Forecasting and Continuous Improvement (Solid grasp of Project Management tooling. Gantt, Kanban, Agile Framework (scrum), Kaizen, et cetera)

We are seeking an experienced Application Support Analyst to support and maintain insurance CRM applications, with a strong emphasis on SQL Server, database operations, and data analysis. This role plays a critical part in ensuring application stability, data integrity, and timely issue resolution for business users across operations, sales, and customer service.

Key Responsibilities

• Provide Level 2 / Level 3 application support for insurance CRM systems, ensuring high availability and performance.
• Support and troubleshoot SQL Server databases, including data issues, performance bottlenecks, and system errors.
• Write, optimize, and maintain complex SQL queries, stored procedures, views, and reports.
• Investigate application incidents, perform root cause analysis, and provide permanent fixes.
• Support data extraction, validation, and reconciliation for business and regulatory reporting.
• Work closely with business users to understand issues, gather requirements, and provide timely solutions.
• Coordinate with vendors, developers, and infrastructure teams for bug fixes, patches, and system enhancements.
• Assist with application releases, patches, and upgrades, including pre‑ and post‑deployment validation.
• Maintain system documentation, support runbooks, and incident records.
• Ensure compliance with data governance, security, and audit requirements, especially in an insurance environment.

Our Client:

• Automotive Industry
• Mon – Fri, 8.30am – 6pm
• West
• UP $7,000 Basic + VB

Responsibilities:

• Lead analysis, design, development, testing, and implementation of complex systems and applications.
• Collaborate with cross-functional teams to gather requirements and understand user needs for system modifications.
• Develop detailed system modification plans, including requirements, process flows, and technical specifications.
• Design and implement system modifications following best practices and ensuring smooth integration.
• Support a team of application developers maintaining in-house applications.
• Apply deep knowledge of the software development lifecycle, process mapping, implementation, and post-live support.
• Provide technical support and guidance to end-users during system transitions.

Requirements:

• Min. Diploma in Computer Science or equivalent.
• Min. 4 years of experience in software development working experiences.
• Proficient with Microsoft.Net platform, MVC / C# / VB.NET and SQL.

For interested applicants, please click “QUICK APPLY”.

We regret to inform that only shortlisted candidates would be notified.

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KINGFISHER RECRUITMENT(SINGAPORE) PTE. LTD.

EA Reg No: R23116361 | EA Lic No:17C8713

Role: Lead System Analyst

Location: Singapore

We are partnering with a leading organisation to hire a Lead System Analyst to drive the modernisation and reliability of billing systems. This role will focus on ensuring system stability, quality, and scalability through strong QA governance, DevOps practices, and solution oversight.

Key Responsibilities

• Lead the reliability and performance of billing systems, including monitoring, observability, and incident management

• Conduct technical solution reviews to ensure alignment with architecture, security, and performance standards

• Define and enforce engineering standards, QA governance, and best practices across systems and integrations

• Oversee release and change management processes, ensuring smooth deployment and rollback strategies

• Drive test strategy and quality assurance, including automation, non-functional testing, and defect management

• Manage and guide vendor engineering teams, ensuring delivery quality, SLA adherence, and issue resolution

• Collaborate with cross-functional stakeholders to ensure timely delivery and operational readiness

• Ensure systems comply with security, audit and regulatory requirements

• Prepare technical documentation and mentor team members to enhance overall engineering capability

Requirements

• Degree in Computer Science, IT, Engineering or related field

• 7+ years of experience in IT, including systems analysis, QA, DevOps or production support

• Strong experience in QA practices, including automated testing and release validation

• Experience working with billing systems or similar enterprise platforms

• Knowledge of BSS/OSS environments is an advantage

• Proven ability in solution review, governance and enforcing engineering standards

• Experience managing vendors or external teams

• Familiarity with Agile, CI/CD pipelines, cloud environments and APIs (REST/SOAP)

• Strong analytical, problem-solving and stakeholder management skills

• Ability to work in a fast paced, production critical environment

Nice to Have

• Experience in telecom billing or mediation systems

• Exposure to large-scale enterprise system environments
  

  UEN: 202329526G

  EA Licence: 23S2061

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.
• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls
  
• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

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Join our Digital Infrastructure & Cybersecurity team as a Network & Security Specialist, securing and maintaining IT systems across on-premise and cloud (AWS) environments.

Responsibilities and Authorities

1. Network Administration & Operations:
• Design, implement, manage, and troubleshoot secure LAN/WAN, SD-WAN, and VPN architectures
• Configure and maintain routers, switches, firewalls, and wireless systems to ensure availability, reliability, and performance
• Policy configuration, VPN setup, Web filtering and content inspection
• Oversee IP addressing, DNS, DHCP, NAT, and VLAN configurations
• Monitor network traffic and bandwidth usage to identify and resolve bottlenecks or abnormal activity
• Perform root-cause analysis of network outages and implement corrective actions

2. IT Security Operations:
• Implement and manage security controls, including firewalls, IDS/IPS, anti-virus/malware protection, endpoint security, DLP, and mobile device management (MDM)
• Conduct security monitoring using SIEM tools and respond to real-time security incidents
• Perform regular vulnerability scans, patch management, and remediation activities
• Lead or support incident response processes, including threat analysis, containment, eradication, and recovery

3. Cloud Security (Azure / AWS / Google Cloud): Co-Own the following duties with the Cloud & Infrastructure Specialist. Ensure proper configuration of cloud-native security services such as:

• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, Defender for Cloud, Azure AD, NSGs, IAM, VPC Firewall & Cloud Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks

4. Compliance & Governance:
• Ensure compliance with regulatory standards such as ISO 27001, Data Protection and ISO23001
• Maintain up-to-date documentation of network and cloud infrastructure, configurations, security policies, and access controls
• Participate in audits and support internal and external security assessments
• Develop and enforce security policies, standards, and best practices for both on-prem and cloud environments

5. Collaboration & Support:
• Support and train IT staff and end-users on cybersecurity awareness, phishing prevention, and secure IT practices
• Provide tier 2/3 support for security incidents, outages, or escalated network issues

6. Disaster Recovery & Business Continuity
• Regularly test DR plans and ensure high availability and compliance with organization BCP objectives

7. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Security, Network Engineering, or related field
• Minimum 3–5 years of experience in network and IT security roles, with at least 1–2 years focused on cloud security
• Hands-on experience with both on-premise and cloud infrastructures in a mid-to-large scale environment

Certifications (Preferred/Required):
• Required (any one or more):
- CompTIA Security+
- Cisco CCNA Security
- Microsoft Certified: Azure Security Engineer Associate
- AWS Certified Security – Specialty
- Certified Ethical Hacker (CEH)
• Preferred:
- CISSP, CISM, CCSP, GSEC

Technical Skils:
• Proficiency in configuring and securing networking equipment (Cisco, Fortinet, Palo Alto, etc.)
• Experience with cloud platforms (Azure, AWS), cloud networking, and cloud security services
• Familiar with SIEM, SOAR, EDR, NAC, and vulnerability scanners
• Hands-on experiences on authentication protocols and Zero Trust Architecture

Competencies / Skills Requirement
• Strong analytical and troubleshooting skills
• High attention to detail and sense of urgency in handling incidents
• Clear written and verbal communication
• Ability to work independently and collaborate across departments

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.

• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls

• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.

• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls

• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life. Now, we're on the lookout for a data analyst intern to join us in Singapore.

Your Role on Our Journey

We are looking for a Data Analyst Intern to support our business teams in making data driven decisions. The intern will work closely with different stakeholders to understand processes and reporting needs and then translate them into automated solutions and dashboards. This role is ideal for someone who is detail-oriented, curious, and eager to learn about data analysis and business operations.

Your Day-to-Day Adventures

• Collaborate with different teams to understand workflows, requirements, and reporting needs.
• Automate report generation to improve efficiency and reduce manual work.
• Build, update, and schedule Power BI dashboards for business monitoring.
• Clean, transform, and prepare data from multiple sources for analysis and automation.
• Assist in setting up data pipelines to ensure data accuracy, timeliness, and usability.
• Conduct ad-hoc analyses to provide insights that support business decisions.

What Makes You a Perfect Fit

• Proficient in Power BI (dashboard creation, scheduling, data modeling).
• Familiarity with data integration and data pipelining (extracting, cleaning, and preparing data from multiple sources).
• Basic scripting/programming knowledge (e.g., Python for report automation, data cleaning, or ETL tasks).
• Strong analytical and problem-solving skills with attention to detail.
• Good communication skills to translate business needs into technical requirements.

Good to Have (Bonus) Skills

• Knowledge of SQL for querying and joining datasets.
• Experience with Excel/Google Sheets for quick analyses.
• Exposure to ETL tools or cloud data platforms.
• Basic understanding of data governance, quality checks, and version control.

Ready to Drive the Extra Mile?

Send your resume that showcases your unique spark to us today. If your journey aligns with ours, we'll get in touch soon!

Drive the transformation of global trading platforms, shaping next-generation Execution Management Systems at scale.
Join a high-impact team where your expertise directly enhances execution quality, platform performance, and global trading capabilities.

Key Responsibilities:

• Partner with global stakeholders to gather, analyze, and document EMS requirements aligning with product strategy.
• Translate business needs into user stories, process flows, and acceptance criteria for scalable trading platforms.
• Lead EMS platform transformation initiatives coordinating vendors, technology teams, and controls ensuring compliant timely delivery.
• Perform gap analysis comparing current execution workflows with future state capabilities to drive continuous improvements.
• Support integration design using APIs and FIX enabling connectivity across brokers, markets, and internal systems.

Key Requirements:

• 7+ years business analysis experience in capital markets with strong proven trading systems exposure.
• Deep knowledge of execution management systems, order lifecycle, and trading workflows within wealth management environments.
• Hands on experience with APIs including REST, HTTPS, and FIX for low latency system integrations.
• Strong analytical skills with ability to solve problems using structured thinking and data driven insights.
• Excellent communication skills engaging stakeholders, influencing decisions, and navigating organizations across business and technology teams.

Be at the forefront of a global trading platform transformation that directly impacts investment execution and client outcomes.
Work with senior stakeholders and cutting-edge technologies in a role that offers visibility, influence, and career acceleration.

Apply now to shape the future of trading platforms and make a measurable global impact. Reach out to Naveen at naveen.vasudevan@Tangspac.com for a confidential discussion.