Total 4,102 Customer Service job vacancies

IT Support Engineer

Primary Responsibilities:

• Provide first-line user liaison and helpdesk support during office hours and after office hours if needed. Keeping user informed on request status and progress
• Provide support to VoIP, network infrastructure on both Client’s Premises and Data Centre.
• Troubleshooting Linux, Windows, network, and relevant infra stack.
• Liaise with vendors and other functional teams for problem resolution.
• Provide after-hours support for Infrastructure related emergencies when required.
• Participate in the design of information and operational support systems.

Qualifications and Skills Required:

Technical Skills-

• Higher NITEC Certificate or Diploma in IT/Computer/Network or equivalent.
• Basic understanding of packet capture tools like tcpdump & Wireshark for troubleshooting server network issues.
• Knowledge of basic VoIP Technologies such as SIP, WebRTC, RTP will be an advantage.
• Basic networking knowledge (OSI network layers, TCP/IP, NAT)
• Knowledge of cloud Technologies / AWS will be an advantage
• Ability to self-learn, acquire new skills, and support new systems and applications

Essential Skills-

• Well organized team player with good interpersonal and communication skills.
• Excellent analytical skills and high level of aptitude.
• Independent, passionate, resourceful and able to work with minimum supervision.

• Contact Centre Experience
• Customer Service Skills
• Ability to multitask / Willing to handle multiple service calls
• Ability to handle difficult customers
• Ability to draft a professional email response to a customer
• Familiar with Excel ( vlookup, pivot table) to generate reports
• Effectively bilingual ( English / Chinese)

Eligibility: Local/ PR
Employment Type: 2-year Contract (Renewable)
Operating Hours

• Monday to Friday: 8:30 AM – 8:30 PM
• Saturday: 8:30 AM – 1:00 PM
• Public Holidays: Off

Work Schedule (Shift-Based)

• Morning Shift: 8:30 AM – 4:30 PM
• Afternoon Shift: 11:30 AM – 8:30 PM
• Rotating between the 2 shifts

INITIA Group SG are looking for Front of House Staff! 

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities 

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications 

• No experience / fresh entry welcome to apply!

• Prefer candidate who with excellent communication skills with good command of Mandarin and English

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us: https://initia.sg/

APPLY NOW! 

Job Scope

•                    To conduct home visits to provide assessment andnursing care to clients

•                    Providing care for both acute and chronicwounds.

•                    Initiating appropriate wound management for thepatients namely negative pressure wound therapy (NPWT), conventional dressingand application of 2 and 4 layers compression bandage.

•                    Educate patient and family members on woundhealing process and issues.

•                    Providing care for patients

•                    Educate and counsel patient and family memberson care  and choosing the appropriatesappliances.

•                    Demonstrate stoma care to the primary caregiver.

Requirement

•                    Diploma in Nursing

-                     at least 2 years of nursing experience

-                     must be able to do rotational Saturday, PublicHolidays and on call duties

Interested candidates please send in your resume to:

valerie@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities

• Handle customer enquiries via phone, email, live chat, and messaging platforms
• Provide accurate information and support for general patient-related enquiries
• Handle and follow up on customer feedback professionally
• Liaise with internal departments to support enquiry resolution and service requests
• Ensure accurate data entry into CRM systems and maintain proper records
• Follow SOPs, operational procedures, and escalation protocols (including emergency or priority cases)
• Handle emergency activation and follow established emergency communication protocols
• Participate in training, assessments, and audits as required
• Maintain service quality standards in line with organisational requirements

Details

• 5-day work week (including 1 weekend)
• Shift-based roster AM: 7:30 AM – 5:00 PM ; MID: 11:30 AM – 9:00 PM
• Basic Salary: $2,100 + $400 monthly allowance
• Annual performance bonus
• Work Location: Woodlands South (may be deployed to MacPherson if required)
• Employment Type: Full-time contract (yearly renewable)

Requirements

• Customer service-oriented with good communication and interpersonal skills
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Able to work in a fast-paced environment
• Able to work independently and as part of a team
• Detail-oriented with accurate data entry skills

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Description

Board and Office Administration

• Maintenance of OHC's facilities, including workspaces, equipment and supplies. Ensure a clean and organized working environment for staff, locums and clients.

• Update and renew all insurance coverage matters for OHC

• Provide administrative support to the all staff and locums.

• Coordinate board meetings for the board of directors

• Report on financial standing of the OHC during quarterly board meeting

• Record meeting minutes of staff and board meetings

Finance

• Manage accounts payable processes, including invoice processing and payment authorization

• Monitor accounts receivable and provide timely updates and reports to board and management

• Work closely with an outsourced auditor to ensure accurate bookkeeping, tax compliance, and financial statements.

• Administer payroll and CPF payments, ensuring accurate and timely payments to staff

• Coordinate and manage banking processes and communication with OHC’s banker

• Provide information for and support the preparation of the annual budget

• Prepare, maintain and submit proper records for staff tax-filing purposes

• Support the development and maintenance of financial policies and controls

• Manage the annual financial audit process

• Support the grant application by providing data required for approved grants

Donor management

• Maintain accurate donor and donation records for decision-making and reporting

• Submit donor records to IRAS to implement tax deduction

Job Requirements

• Candidate should possess at least a Degree in Business Management and / or Finance discipline.
• Minimum 5 years of relevant working experience.
• Experience in Charity with IPC status is an added advantage.
• Good communication skills and able to exhibit leadership capabilities.
• A good team player and able to work independently.

Work Arrangements:

Part-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 1.30pm–4.30pm or 1.30pm–6.30pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Commitment: Minimum 3 days per week, at least 6 months
• Hourly Rate: $12 per hour

Full-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 9.30am-7pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Work Location: Thomson Plaza / Bukit Timah Plaza
• Monthly Salary: $2,200–$2,900

Job Responsibilities:

• Supervise students in their daily routines, including mealtimes, homework, academic learning, and recreational activities
• Provide care, guidance, and support to primary school children outside of school hours
• Assist the main teacher with classroom management
• Support the organisation and delivery of holistic programmes (indoor and outdoor)
• Create and maintain a safe, nurturing, and positive learning environment
• Accompany children home on the school bus after school
• Perform other ad hoc duties as required

Qualifications and Skills:

• Minimum Diploma in any discipline
• Able to adequately coach primary school subjects
• Strong communication and interpersonal skills
• Genuine interest in guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment settings is an advantage

Join the Mindlab team today and unleash your potential as an educator! We are Singapore's most established IB and IGCSE tuition centre, and we are looking for passionate individuals to join us as teachers.

No prior teaching experience is necessary, as we provide extensive training and certification for all our teachers. All we require is a degree and excellent communication skills in both written and spoken English. If you're passionate about teaching and participating in education reform, we want you!

As part of our team, you will be conducting 1-to-1 and group classes, from lesson planning to lecture, demonstration, and relevant class exercises/activities. You will inspire and motivate students to excel in attaining their objectives for having tuition classes, be it exam preparation or academic improvement. You will also evaluate the students' progress through regular standard feedback processes.

Be a part of a professional learning community that shares your passion for teaching.

At Mindlab, we try harder for both our team members and customers. We believe that good things come to those who wait, but we're excited to have you on the team, so please get in touch as soon as you can.

So come and join us at Mindlab, where we encourage you to think big and small, inspire students, and show them that exams aren't that dark and mysterious after all. And of course, enjoy a cup of tea with us, nothing too fancy, maybe an Alphonso mango infused earl grey.

Brief Description Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities on the subject specialization (English Literature) to IB ( International Baccaluareate) and IGCSE Students. Training will be provided.

Assist the students in attaining their objectives and goals for academic improvement Evaluate the students' progress through regular standard feedback processes Inspire and motive students to excel

Requirements: Minimum: Degree holder Excellent communication skills in both written and spoken English Clear English speaking skill Passion to teach and participate in education reform *Extensive training is provided. Just come with heart! We would like to thank all applicants for their interest, but regret that only those qualified will be contacted. However, all resumes received will be kept on file for future positions.

Job Highlights

• Attractive remuneration package
• Positive working environment
• Training and certification will be provided

Job Description

• Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities
• Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement
• Evaluate the students' progress through regular standard feedback processes

Requirements

• Minimum: degree holder
• Excellent communication skills in both written and spoken English
• Passion to teach and participate in education reform
• Aptitude to work in a professional learning community

**Extensive training is provided. Just come with heart!**

We would like to thank all applicants for their interest. Only shortlisted candidates would be contacted.

Job Responsibilities

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing

• Trouble shooting root cause and resolve dispute on a timely manner

• Communicate and work with local & overseas stakeholders for resolutions

Job Requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.

• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.

• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.

• Prior customer service experience will be a plus

• Able to perform effectively both independently and as part of a collaborative team environment.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.

•Candidates without prior experience are welcome to apply.

Working Hours:

Mon to Fri 8.30am – 6pm

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Salary: Basic up to $3,500 + Variable Bonus

Working Hours: 5 day per week (Rotating shift)

Location:Queenstown

Job duties:

• Greet and check in customers and handle enquiries professionally. 

• Maintain cleanliness of the showroom, display vehicles and serve light refreshments to guests.

• Provide general administrative support and assist with ad hoc tasks as needed.

Requirements:

• Minimum 1 year of front desk or customer service experience.

• Minimum O Level qualification
  

  
  

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Why Join Us?

• Opportunity to lead a large-scale warehouse and logistics operation.
• Exposure to a regulated manufacturing and supply chain environment.
• Career growth and leadership development opportunities.
• Collaborative and dynamic work environment.

About the Role

We are seeking an experienced Warehouse & Logistics Manager to lead and manage warehouse operations, inventory control, and logistics activities to support business and customer requirements. The successful candidate will oversee daily operations, drive continuous improvement initiatives, and ensure operational excellence across warehousing and distribution functions.

Key Responsibilities

• Lead and manage warehouse, inventory, and logistics operations to ensure smooth daily operations.
• Ensure customer orders are fulfilled accurately and delivered on time.
• Monitor warehouse performance and achieve operational KPIs and productivity targets.
• Plan warehouse capacity, storage utilization, and inventory management strategies.
• Drive continuous improvement and cost-saving initiatives to improve operational efficiency.
• Manage inventory accuracy, cycle counts, and stock control activities.
• Work closely with cross-functional teams to ensure effective communication and execution.
• Investigate and resolve shipment issues, including damages, documentation discrepancies, and customer complaints.
• Lead and develop warehouse teams through coaching, training, and performance management.
• Ensure compliance with safety, quality, and regulatory requirements, including ISO and GMP standards.
• Support Lean, Kaizen, and continuous improvement projects to enhance operational performance.
• Manage warehouse budgets, resources, and improvement projects.

Requirements

• Degree in Supply Chain, Logistics, Business, or related disciplines.
• Minimum 6 years of experience in warehouse, logistics, or supply chain management; with 3 years of people management experience in a manufacturing or distribution environment.
• Experience with SAP warehouse, inventory, and logistics modules.
• Strong knowledge of inventory control, warehouse operations, and distribution management.
• Familiarity with quality and regulatory standards such as GMP, ISO, and safety regulations.
• Knowledge of HAZMAT, Dangerous Goods, or IATA regulations will be an advantage.
• Experience in Lean, Six Sigma, Kaizen, or continuous improvement initiatives is preferred.
• Proficient in WMS and Microsoft Office applications.
• Strong leadership, communication, analytical, and problem-solving skills.
• Able to work effectively in a fast-paced and cross-functional environment.

If you are keen toexplore this career opportunity, kindly send a copy of your resumeto rrkc@rapidrecruitmentasia.com or simply click the button to APPLYNOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci -R22111446
EA License No:16C8261

F & B Service Ambassador / Crew Leader

Working Hours: 6 days work week and able to work on weekends / public holiday [ 44hrs ]
Location: Dempsey / Dairy Farm / Eng Kong Park / Namly / Serangoon Garden / Swan Lake
Salary: Up to $ 2800

Requirements:

• At least GCE “N” level or its equivalent
• Preferably 1 year working experience in F & B – cafes / restaurants / similar capacity
• Entry Level is welcome
• Able to work on weekends / public holiday
   

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health / sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Equipment Service Engineer

Working day: Monday – Friday, 830am - 5:30pm
Salary range: $3000 - $4800
Location: Woodlands Ave (Nearest Mrt: Admiralty)

This Equipment Service Engineer will be responsible for installing, testing, and maintaining automation systems, troubleshooting and repairing electrical/electronic components, configuring software, and ensuring smooth communication with customers. They will handle support requests, coordinate with internal teams, and provide accurate service reports.

Responsibilities

• Automation system installation, testing, commissioning, and maintenance.
• Setup electronics controllers, PC, and install software.
• Perform onsite machine buy-off as per agreed customer requirements
• Analyze equipment failures and identify root causes to effectively repair equipment failures.
• Able to analyze electrical/electronic circuit, read machine logfiles to identify root cause for the problem
• Able to repair electrical components, setup robot software, PC software.
• Establish a seamless interface between customers and the company.
• Demonstrate high integrity and work independently with minimal supervision.
• Spearhead customer issues and coordinate with internal departments and customer stakeholders to resolve them efficiently. Escalate to management if necessary.
• Respond to phone support and onsite support requests in accordance with SLA.
• Prepare and present accurate, detailed service reports in a timely manner.

Job Requirement:

• Diploma or Bachelor’s degree in Electronics, Computer Engineering or equivalent
• Min 3 years or more of experience in automation systems setup or service support
• Proficiency in electrical components such as servo motors and robots
• Proficiency in installing software, configuration and setting up PCs and machines
• Ability to read equipment log files and process flows to debug machine breakdowns
• Willingness to travel for overseas assignments on short notice.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279