Total 1,912 Senior Executive level Customer Service job vacancies

Job Description

• Industry/ Organization Type: Construction Industrial Machinery
• Position Title: Sales Support Executive (Japanese Speaking)
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5 days / Mon-Fri: 8 am-5 pm
• Salary Package: Up to SGD 5,000 + Travel Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Drive market expansion and identify new business opportunities in Southeast Asia
• Undertake frequent business travel within Southeast Asia as per request
• Manage customer accounts and maintain strong, long-term business relationships
• Oversee customer sales activities, marketing meetings, and reporting
• Provide administrative and logistical support during client visits
• Handle customer inquiries and resolve issues in a professional and timely manner
• Prepare internal and external documents, reports, and communications
• Prepare proposals and application documents in Japanese, ensuring accuracy and clarity
• Perform other related tasks or duties as assigned by management

APPLY NOW!!!

• Min. 1 year of experience in Sales & Marketing in the Construction/Engineering field
• Flexible to travel in short notice for oversea business trips when required
• Proficient in both written and spoken Japanese and English, with the ability to adapt communication style to effectively engage with Japanese-speaking clients
• Proficiency in MS office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80259 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Customer Service Executive / Order Processing Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Basic + Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10063 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

[Job ID: 1615054]

Responsibilities

• Deliver exceptional customer service by handling enquiries, feedback, complaints, and compliments via email and feedback portals.
• Resolve customer issues promptly and professionally to ensure a positive and memorable experience.
• Build in-depth knowledge of products and services to provide tailored recommendations and solutions.
• Apply active listening to understand customer needs and manage expectations effectively.
• Collaborate with internal teams and external stakeholders to achieve service excellence targets.
• Support and manage customer experience across online, onsite, social media, and delivery touchpoints.
• Implement and maintain service recovery protocols to address service gaps.
• Analyse customer feedback and share actionable insights to improve overall customer experience.
• Participate in training and development programmes to enhance service skills and product knowledge.
• Perform ad-hoc duties as assigned by supervisors.

Requirements

• Minimum 1 year of customer service-related experience with proven track records in similar responsibilities.
• Proficiency in Microsoft Excel (intermediate level) is required.

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25157469

EA License no.: 07C5771

Our client is a well-established company within the premium food distribution and supply industry, serving a diverse portfolio of hospitality, retail, and food service customers. Due to their current expansion plan, they are looking for a Customer Service Officer (Order Processing) to join their operations team. They are located in the (North) – easily accessible.

Responsibilities:

• Process and manage customer orders accurately through the company's ERP and order management systems.
• Coordinate with internal departments to ensure timely order fulfillment, delivery scheduling, and inventory availability.
• Monitor order status, shipment progress, and customer requirements to ensure smooth execution.
• Handle order amendments, returns, cancellations, and related documentation in accordance with operational procedures.
• Prepare and maintain order records, sales documentation, delivery instructions, and transaction reports.
• Liaise with customers on order confirmations, delivery schedules, product availability, and after-sales support.
• Investigate and resolve order discrepancies, billing issues, and delivery-related matters.
• Support inventory coordination and operational activities to ensure uninterrupted order processing.
• Generate periodic reports and provide updates on order fulfillment performance and customer requirements.
• Ensure compliance with established operational procedures, documentation standards, and service requirements.

Requirements:

• Experience in order processing, customer service, sales support, administration, or related operational functions will be advantageous.
• Familiar with ERP, order management, or inventory management systems.
• Proficient in Microsoft Office applications, particularly Excel and Outlook.
• Experience with SAP S/4HANA or similar ERP platforms will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682

EA Personnel No: R22104769

EA Personnel Name: Ong Boon Kiet (Travys)

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Logistic Coordinator / Customer Service Executive
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in their operations
• Facilitate coordination between customers, transporters, and warehouses
• Prepare necessary documentation for imports, exports, transshipments, and delivery order releases
• Verify all associated costs
• Respond to inquiries concerning rates, shipment tracking, and related issues
• Collaborate with oversea agents and customers to guarantee seamless shipment processes

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in related role but must have experience in freight forwarding or logistics industry
• Experience in handling pets/animal shipment is a plus point

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #74342 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Brief Summary:
Join a dynamic team where you will play a pivotal role in enhancing customer satisfaction within the food and beverage sector. This position offers opportunities for those with experience in customer service.

Responsibilities:

• Greet and assist customers with their orders.

• Prepare and serve food and beverages.

• Operate POS systems and manage payment transactions.

• Maintain cleanliness and hygiene in accordance with SFA/NEA standards.

• Support opening and closing duties, including restocking supplies.

Requirements:

• Minimum secondary school education (N/O Levels).

• 2-4 years of relevant experience in the food and beverage industry.

• Strong communication skills, teamwork abilities, multitasking capability, and a customer service orientation.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Come join an appliance company that is on its exciting journey to lead in the premium luxury space. Your key role is to coordinate end-to-end customer service operations by ensuring the accuracy of sales orders and delivery information, meeting key performance indicators, and engaging in cross-functional collaboration. This role supports the sales and customer experience teams while effectively managing complex customer issues to deliver a seamless and professional customer experience that ultimately increases market share and revenue growth.

What You’ll Be Doing:

• Customer Service and Sales Enquiries: Respond to customer enquiries, assist in preparing quotations, process sales orders, ensure timely follow-ups and first-time delivery.
• Sales Operations: Coordinate order fulfillment, monitor delivery status, and liaise with warehouse and logistics providers to ensure on-time delivery.
• Sales Administration: Maintain accurate records of quotations, ensure accuracy of sales orders, invoices, datasheets, service documentation for smooth operations and audit readiness; check accuracy of pricing and rectify anomalies according to policies; and perform daily triple match.
• Project Installation: Support sales and technical teams by coordinating schedules, attention to details on technical specifications, managing documentation, and ensuring all stakeholders are aligned on deliverables.
• Issue Resolution: Track and manage product returns or defective goods, working with teams to identify issues and implement corrective actions.
• Internal Collaboration: Serve as the link between sales, warehouse, delivery team and customer experience teams to ensure streamlined communication and task execution.

Job Requirement:

• Diploma in a relevant field, preferably in Engineering, Science, IT or Business Administration
• Required to handle customers' enquiries with confidence and professionalism
• Strong team-player, interact closely with delivery team and technical team
• Meticulous and detail-oriented when handling sales procedures, order tracking, and customer follow-ups.
• Strong ability to communicate and collaborate across internal teams and engage with external stakeholders.
• Proactive mindset with the ability to anticipate challenges and develop effective solutions.
• Familiarity with ERP systems is a plus
• Strong in MS Word and Excel

Kindly state your current/expected salary and notice period.

Industry: Freight Forwarding

MNC Environment

Permanent role (AWS Guaranteed + Variable Bonus)

Responsibilities:

• Coordinate with destination and customer for shipping instruction
• Booking of flights with procurement team.
• Arrange shipments collection with customers and Traffic Team
• Basic knowledge on cargo commodity as per IATA rules and regulation
• Track and monitor shipments status and inform customer accordingly
• Maintain good relationships with both internal and external stakeholders
• Handle all customers' enquiries timely and effectively
• Work closely with internal operations to meet customer’s requirements
• Ensure compliance with customer’s Standard Operating Procedures
• Ensure all data are updated correctly in system
• Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
• Monitors progress to achieve month end targets
• Work with billing team to close off jobs and issue invoice
• Take charge of supplier’s invoice disputes
• Take lead in issue resolutions
• Implement improvements to enhance service capability within the team
• All other ad-hoc work instructions from Supervisor / Manager

Requirements:

• Minimum Diploma in Logistics / Supply Chain or equivalent
• At least 3 - 4 years of experience in Airfreight and familiar with export process
• Good understanding of Incoterms 2010
• Self-discipline, initiative, responsible and independent in a fast-paced environment
• A good team player with good interpersonal and communication skills
• Flexible / Adaptive to changes
• Meticulous to details

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Head of Indoor Sales & Customer Service
• Working Location: Paya Lebar
• Working Hours: 5 Days, Monday - Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS
• Duration: Permanent

Key Responsibilities

• Manage sales support and indoor sales activities for local customers, ensuring smooth service delivery.
• Handle daily requests related to Air & Ocean Freight (Import/ Export) and prepare quotations from start to finish.
• Develop tailored solutions and competitive pricing for project cargo, oversized shipments, and container optimization.
• Support RFQs and cross-border trucking arrangements between Singapore and Malaysia with the customer service team.
• Cooperate with management on indoor sales activities.
• Manage inquiries from key accounts, including Oil/ Drilling & Gas industry and furniture trading companies in Singapore.
• Monitor overseas requests and issue quotations when required, while ensuring agent requests are properly addressed.
• Assist the General Manager in overseeing customer service and sales support functions across operations.
• Other duties as directed by management.

APPLY NOW!!!

• Diploma/Degree in Business, Logistics, or related discipline.
• Minimum 3 years of experience in sales support, customer service, or freight forwarding.
• Strong communication and problem-solving skills with ability to liaise confidently with clients and management.
• Proficient in Microsoft Office applications, especially Excel for quotations and reporting.
• Knowledge of Air & Ocean Freight operations and project cargo handling.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81916 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Digital Resources Solutions Provider
• Position Title: Business Development Executive
• Working Location: Kaki Bukit
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as a reliable advisor to clients, supporting their onboarding journey and sharing usage best practices.
• Foster user engagement and ensure customers gain maximum value from our digital platform.
• Generate and nurture new business leads.
• Work alongside the Marketing team to create a smooth and consistent client experience.
• Spot opportunities for account renewals, upgrades, and expanded service adoption.
• Collect user feedback and insights to enhance satisfaction and refine our offerings.

APPLY NOW!!!

• Energetic and customer-focused with a proactive approach to problem-solving.
• Strong interpersonal and communication skills to build lasting client relationships.
• Passionate about technology, teamwork tools, and digital transformation.
• Prior experience in SaaS products, client management, or customer success is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80052 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

- 2 years contract (renewable)

- Mon to Fri 8am - 5.30pm

- Depot Road

- $2,800 - $3,500

Summary:

To deliver effective and efficient financial services to support clients’ business objectives and operations.

Job Responsibilities:

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness

Period:

• 2 years contract (renewable)

Location:

• Depot Road

Working Hours:

• Mon to Fri: 8am - 5.30pm

Salary:

• $2,800 - $3,500

Job Requirements:

• Minimum ITE NITEC Accounting or its equivalent
• Minimum 1 year in finance/accounting experience
• Team player, meticulous, independent and analytical
• Good communication and presentation skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

faiza@successhrc.com.sg (Reg No: R24124163)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

Responsibilities:

• Support and manage daily sales operation
• Handle quotation, and knowledgeable in purchase orders, delivery orders, sales orders & invoices
• Respond to high volume of inquiries through calls & emails to provide solutions to customer issues
• Connect with existing key customer contacts if needed
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing to facilitate smooth processes
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend regular online/offline product training sessions arranged by vendors to keep to date to latest technology

Requirements:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team
• Proficient in Microsoft Office & Excel

You will be part of the research team under the Heart Protection theme at the National Heart Research Institute of Singapore (NHRIS), National Heart Centre of Singapore (NHCS), dedicated to developing innovative strategies to prevent and treat heart injury. Our multidisciplinary group integrates cardiovascular biology, nanotechnology, drug delivery, disease modelling, and translational science, collaborating closely with clinicians, engineers, and scientists across NHCS and Duke–NUS to accelerate the development of therapies from bench to bedside. Our team culture values rigour, teamwork, innovation, and translational impact, offering a dynamic environment for scientific growth.

You will support ongoing research projects in therapeutic development and contribute to a range of molecular experiments and formulation work, including RNA synthesis, modification, and purification, as well as the preparation and optimisation oflipid nanoparticles (LNPs) and other delivery formulations. You will also conduct in vitro assays encompassing cell culture, molecular analysis, and characterisation, alongside in vivo validation work.

Beyond experimental responsibilities, you will maintain accurate laboratory records and ensure proper documentation throughout. You will support general lab operations — including reagent preparation, equipment maintenance, and purchasing — while working collaboratively as part of a multidisciplinary team.

Jobrequirements:

• Bachelor’s degree in chemistry/ Materials Science, Molecular Biology, Biomedical Science, or related fields

• At least 2 years’ experience either in RNA therapeutics/ RNA synthesis/ RNA biology, or in Chemical synthesis/ LNP delivery

• Strong hands-on laboratory skills and experimental troubleshooting ability

• Good communication and organisational skills

• Documented proof of:

(i) Measles (or MMR - Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and

(ii) Tdap (Tetanus, Diphtheria and Pertussis) vaccination received within the last 10 years, as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations may apply if they commit to completing the required vaccination(s) before work commencement, upon successful job offer.