Total 1,912 Senior Executive level Customer Service job vacancies

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor's Degree in any discipline
• Advantageous to possess relevant internship experience, however, no full-time work experience is necessary
• Good communication skills and comfortable with stakeholder management
• Ability to multi-task, and comfortable handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• Advantageous to possess business acumen, customer focus and financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

1. Marine service engineer for marine boiler and inert gas system
2. attend vessel (anchorage,shipyard, overseas)for inspection, trouble shooting, commissioning and services.
3. service report on each job/project
4. customer support, in terms of remote advice
5. boiler tube repair and report
6. incinerator refractory repair and report

requirements:

• team work
• communication and reporting skills
• similar backgroud for marine is a must
• driven license is a plus
• minimum 5 years experiece for same field, at least 5 years experience with marine boiler and inert gas system.

Plan and execute CRM initiatives to enhance customer engagement and satisfaction.

Manage customer feedback and complaints, ensuring timely resolution.

Lead NPS and mystery shopping programs, identify service gaps, and implement improvements.

Administer ownership benefits programs and explore partnership opportunities.

Execute CRM campaigns for multiple brands and maintain data integrity in Salesforce.

Manage customer communication channels, ensuring professional and timely responses.

Analyze customer data, generate reports on feedback trends, NPS, and service performance.

Collaborate with process owners to optimize workflows and customer-related processes.

Support marketing, events, and ad hoc initiatives as needed.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: - Serve all with Love
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

You will work alongside the Nursing Leaders to deliver patient-centred and compassionate nursing care to our patients in the 24hr Urgent Care Centre.

Your key responsibilities are:

• Performs nursing duties, patient assessment and monitoring, clinical interventions, coordination of ambulance services and patient admissions.
• Performs Outpatient registrations.
• Assists patients on wheelchairs and trolleys to designated areas and performs other general duties in24hr Urgent Care Centre.
• Orders and monitors par level of clinical consumables according to the needs of the department
• Other duties as assigned by the management.

How to Succeed

• Strong team-player, self-starter with strong sense of initiative, agility and perseverance in starting and building a strong culture in performance & engagement.
• Able to commit to 5 days work week and 3 rotational shifts.
• Possess either a Diploma or Degree in Nursing with a valid Singapore Nursing Board license.

Highlights

• Shuttle bus services from Bishan and Caldecott MRT.
• Subsided staff meals.
• Course sponsorship for career advancement/ progression.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: - Serve all with Love
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

You will work alongside the Nursing Leaders to deliver patient-centred and compassionate nursing care to our patients in the Endoscopy Centre.

Your key responsibilities are:

• Ensure that proper endoscopy and operating room techniques are performed in the assigned area.
• Assist doctor(s) during endoscopy/ anaesthesia procedures and patient examinations. Ensure that appropriate documentation is done.
• Support efficient turnover of both elective and emergency procedures/operations in the assigned procedure or operating room.
• Provide safe patient care within her designated area.
• Ensure collect billing.
• Participate in the review nursing protocols, policies and procedures for continuous improvement.

How to Succeed

• Strong team-player, self-starter with strong sense of initiative, agility and perseverance in starting and building a strong culture in performance & engagement.
• Able to commit to 5.5 days work week (Saturday half day, Sunday & PH Off), staggered timing, and work on-call duties when required.
• Possess either a Diploma or Degree in Nursing with a valid Singapore Nursing Board license.
• Entry level candidates are welcome to apply.

Highlights

• Shuttle bus services from Bishan and Caldecott MRT.
• Subsided staff meals.
• Course sponsorship for career advancement/ progression.

Overview

We are seeking a highly analytical and detail-oriented Executive Assistant to provide strategic and operational support. This role goes beyond traditional administrative duties, with a strong focus on data analytics, financial analysis, and business reporting, enabling data-driven decision-making at the leadership level.

Key Responsibilities

• Executive & Administrative Support
• Manage the COO’s calendar, scheduling, and meeting coordination, ensuring optimal time management and prioritization
• Coordinate travel arrangements, including flights, accommodation, and itineraries
• Prepare meeting agendas, take minutes, and track follow-ups on action items
• Handle confidential information with a high level of discretion
• Strategic & Business Support
• Provide high-level support on business initiatives, projects, and operational priorities
• Prepare presentations, reports, and briefing materials for management meetings
• Coordinate cross-functional initiatives and ensure timely execution of deliverables
• Data Analytics & Reporting
• Develop and maintain Power BI dashboards to track key business metrics and KPIs
• Analyse data to generate insights and support data-driven decision-making
• Assist in preparing financial reports and business cases
• Business Performance & Process Improvement
• Monitor KPIs and highlight key trends, risks, and opportunities
• Support operational efficiency initiatives across department
• Stakeholder Coordination
• Liaise with internal teams (Finance, Operations, HR) to gather data and align on priorities
• Act as a key coordination point between the COO and stakeholders

Role Requirements

• Bachelor’s degree in Business, Finance, Analytics, or related field
• Minimum 5 years of experience in a similar role with exposure to analytics or finance
• Strong proficiency in Power BI (dashboard creation, data modelling, visualization)
• Advanced skills in Microsoft Excel (e.g. Pivot Tables, Power Query)
• Experience in financial analysis and reporting
• Strong analytical thinking and problem-solving skills
• Excellent communication and presentation skills

If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc@rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261

Our client is from Supply Chain Solutions industry. Due to their current expansion plan, they are looking for Operations Executive to join their team, in hopes of developing the current high performing team. They are located in West area.

Job Responsibilities:

• Manage and resolve customer complaints promptly, ensuring high levels of satisfaction.

• Handle credit notes and claims, coordinating with relevant teams to verify and resolve issues.

• Oversee customer and vendor contracts, ensuring compliance and assisting with renewals or negotiations.

• Maintain accurate records and documentation for contracts, operational processes, and related activities.

• Assist cross-functional teams to ensure smooth daily operations and achievement of operational targets.

• Identify operational inefficiencies and implement improvements to streamline workflows and enhance service quality.

• Analyze operational data to identify trends, risks, and improvement opportunities.

• Generate regular reports on operational performance, KPIs, and customer service metrics for management review.

• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Business Management/Supply Chain or relevant field studies.

• Minimum 4 years of experience in operations, preferably with exposure to customer service and contract management.

• Proficient in Microsoft Office applications and comfortable with data analysis.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Overview

Looking for individuals ready to grow in a field-based sales role involving direct customer engagement.

Responsibilities

• Engage customers in residential areas

• Participate in event-based sales activities

• Present services clearly

• Close deals

Requirements

• Positive attitude

• Strong communication

• Driven mindset

What We Offer

• Structured training

• Incentive-based earnings

• Career growth opportunities

Job Descriptions:

• You will provide professional support and ensure prompt and smooth execution of the employee life cycle activities, adhering to the local regulations and company’s policies.
• Manage onboarding administration process including employee screenings, issuance of offer letters, employee declaration etc.
• Initiate post-employment screenings and highlight discrepancies flagged out in screening reports to the respective HR Business Partners.
• Manage other staff movement activities such as transfers, secondment, conversions of employment types, retirement and cessation of employment.
• Manage activities related to the Representative Notification Framework for financial advisers where required.
• Administer work pass applications and renewals for employees and/or dependents.
• Uphold good data management practices by ensuring accurate and up-to-date employee records in our HR systems.
• Ensure timely storage of employee documents.
• Provide thoughtful, accurate and timely responses to employees and stakeholders.
• Provide support to the ex-staff reference check process
• Any other duties or projects assigned.

Period:                                                                                      

• 1 year contract

Location:                                                       

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm 

Salary:

• Up to $4,500 (depending on experience) + 1 month completion bonus

Job Requirements:

• Degree qualification in Human Resources or related discipline
• At least 2-3 years of relevant experience within the financial services industry or prior experience using Workday is preferred
• High level of initiative, meticulous and detailed oriented with strong organisation skills
• Ability to handle confidential information professionally and appropriately
• Excellent interpersonal and communication skills, with the ability to work collaboratively with stakeholders
• Positive working attitude, results oriented and have a process and service-focused mind-set
• Energised by a fast-paced work environment, with the ability to multi-task and manage high volume work, with minimum supervision
• Willingness to embrace new HR technologies and changing processes

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

tracy@successhrc.com.sg (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a Customer Service Executive to join the Saint-Gobain Singapore team. This role requires to support daily customer service operations by handling inquiries, processing orders, and coordinating with internal teams to ensure timely and accurate service delivery, thereby maintaining high customer satisfaction and operational efficiency.
Role & Responsibilities

Perform timely and accurate creation of Customer Orders (CO), ensuring a high level of data accuracy with minimal errors and adherence to required timelines.

Handle incoming phone calls and respond promptly and professionally to customer emails and messages.

Ensure all documentation is processed accurately and within the required time frame.

Provide administrative and sales support to the Customer Service, Operations, and Sales teams, including order processing and stock allocation.

Arrange deliveries and coordinate blanket orders to ensure timely fulfilment according to customer requirements.

Liaise closely with warehouse personnel to ensure timely and accurate delivery to customers.

Ensure all new projects and pricing are supported with approved quotations prior to submission for price creation in the system.

Create and maintain new project records,ensuring proper linkage to the relevant project references.

Process samples, redemptions, compensations,returns, credit notes and debit notes on a monthly basis or as required.

Complete assigned tasks within stipulated timelines and collaborate effectively with team members to meet operational objectives.

Requirements

Diploma or higher in Business Administration, Logistics, or related field.

Proficient in Microsoft Office applications,particularly Excel and Word, for data entry, reporting, and documentation.

Willingness and ability to learn and adapt to new systems, tools, and technologies to support business operations.

Able to work independently as well as a good team player.

Possess positive work attitude, willing to learn and have good time management skill.

Strong sense of urgency and accountability in completing tasks.

We regret that only shortlisted candidates will be notified.

Job Summary

Provide exceptional customer care and product support to enhance brand experience while managing multi-channel communications. Lead order fulfillment for the e-commerce platform.

Responsibilities

• Deliver responsive customer care and product support across walk-in, phone, email, and social media channels to maintain a positive brand experience
• Manage customer inquiries, complaints, and sales questions promptly to ensure customer satisfaction and retention
• Serve as the primary contact for repairs and returns, coordinating with the repair team to resolve issues efficiently
• Execute order fulfillment processes for the e-commerce website to ensure timely and accurate delivery
• Collaborate proactively with other departments to align customer service and order fulfillment efforts with company objectives
• Execute additional customer service, marketing, or order fulfillment tasks as assigned to support business needs

Required competencies and certifications

• Diploma in Business or a related field
• Minimum 1 to 3 years of customer care experience in the consumer electronic products industry
• Applicants without professional working experience but have relevant internship experience may be considered
• A keen eye for detail
• Strong time management skills with the ability to work independently and collaboratively as a team player
• Excellent written and verbal communication skills with a customer-centric mindset

Preferred competencies and qualifications

• Experience or knowledge in the diamond, gemstones, gemmological, or precision engineering industries is advantageous

Provide secretariat support for regular and ad hoc departmental meetings.

Prepare, circulate, and track meeting minutes and action items to ensure timely follow-ups.

Schedule meetings, send invites, and coordinate agendas and presentation materials.

Liaise with stakeholders across teams to ensure alignment and meeting readiness.

Support ad hoc administrative and coordination tasks as needed.

Utilize MS Teams and CoPilot to streamline meeting management and documentation.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job ID: 1496369

Responsibilities :

• Prepare Daily Sales Report
• Process RMA - manage full cycle of return goods from customers
• Input sales orders; issue Delivery Orders and invoices; ensure data accuracy
• Provide proforma invoices for payment purposes
• Prepare shipping arrangements and coordinate delivery schedules
• Monitor and update inventory stock movements and price records in the system
• Input Purchase Orders and send to factories, ensuring data accuracy
• Liaise with the Logistics Department to ensure timely deliveries
• Upkeep and maintain a proper filing system
• Perform other ad-hoc duties as assigned

Requirements :

Diploma in Logistics/ Supply Chain or equivalent
3 years of experience in Sales Support/ Shipping/ Logistics
Proficient in Excel (Vlook up & Pivot table)
Strong interpersonal and communication skills
Experience in the manufacturing industry is preferred
Comfortable and adaptable to ongoing system implementation and process changes

To Apply, please kindly email your updated resume to elaine@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Poh Geok (Elaine)

EA Personnel Reg. no.: R1105330

EA License no.: 07C5771

Work location: Thomson
Working hours: Monday to Friday office hours
Salary: $3160 per month

1 year contract

Job Scope:

• Coordinate and liaise with stakeholders on training sessions, workshops, and professional development activities
• Assist with implementation and evaluation of training programmes
• Organise stakeholder engagement sessions and meetings, including preparing agendas, taking minutes, and managing follow-up actions
• Plan and execute divisional events, team activities, and staff engagement initiatives
• Consolidate inputs from stakeholders and support preparation of recommendations
• Provide administrative support across procurement processes, budget monitoring, HR administrative tasks, records management, asset tracking, and vendor coordination
• Assist in documentation of meeting minutes and work processes
• Ad-hoc administrative duties assigned

Requirements:

• Degree in Business, Business Administration, Psychology, Social Work, Sociology, or related disciplines
• Minimum 2 years of experience in social services, public sector, or capability development
• Proficiency in Microsoft Office Suite
• Proficient in design software (e.g., Canva and Adobe)
• Strong organisational skills with meticulous attention to detail
• Excellent written and verbal communication skills
• Professional and collaborative approach when engaging with internal and external stakeholders
• Able to work independently to manage multiple projects and timelines

Interested applicants may email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY