Total 12,113 Others level Customer Service job vacancies

Job Description :

• Conduct timely assessments and develop support plans aligned with professional standards.
• Interview families, provide counselling, and equip caregivers with guidance and resources.
• Organise and manage intervention services to support children’s developmental progress and family well-being.
• Recommend and implement appropriate intervention strategies for each child and family.
• Work with multidisciplinary teams and liaise with external agencies for comprehensive support.
• Participate in case discussions, supervision, and ongoing training.

Job Requirement :

• Min Degree in Social Work
• Min 2 years experience working with families and children preferred
• Good interpersonal and problem-solving skills
• Proficient in English or other languages

Check out www.abercare.sg for more details

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

As an educator specialist with learning support, you play a vital role in providing early intervention to children, helping them thrive in their learning and development.

• Observe and assess children's needs and evaluate on their progress
• Prepare individual lesson plans for each child who needs learning support
• Conduct lesson with activity that focus on learning domains
• Provide support and share strategies with educators
• Lead training session for educators and parents to enhance learning for the children
• Collaborate with parents and teachers to support development milestone
• Evaluate developmental screenings and learning outcomes
• Build and maintain partnerships with agencies, hospital and therapy centers

Job Requirements:

• Specialist Diploma in Early Childhood Learning Support or equivalent
• Min 2 years experience in Early Childhood Industry and relevant working experience in early intervention

Check out www.abercare.sg for more details.

Interested applicants may send in your resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Pay Range: $2k - $2.8k (not inclusive of Variable Bonus) 

Description: Come join our team! We are looking for a responsible and compassionate individual to support our funeral operations team. If you are willing to learn, enjoy working in a meaningful service role, and meet the requirements below, feel free to apply! 

Responsibilities:

• Perform day-to-day administrative and operational duties as assigned.
• Assist in the collection and transportation of the deceased from hospitals, mortuaries, and other designated locations.
• Set up and prepare funeral wake venues, including equipment, furnishings, and ceremonial arrangements.
• Support the team in en-coffin procedures and funeral send-off processions.
• Assist with post-cremation services, including the collection of ashes and coordination of ash placement at temples, columbaria, sea burials, and other designated locations.

Requirements:

• Singapore Citizens, Singapore Permanent Residents, and Malaysians are welcome to apply.
• Physically fit and able to perform manual handling and operational duties that may involve heavy lifting and setting up equipment.
• Possess a valid Class 3 Driving Licence.
• Able to work flexible hours, including weekends, public holidays, late nights, and early mornings when required.
• Basic proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to emcee funeral services and ceremonies is an advantage.
• Strong willingness to learn and develop new skills.
• Compassionate, empathetic, and able to interact respectfully with bereaved families.
• Responsible, reliable, and able to work both independently and as part of a team.

Job Scope

• Provide nursing care including medication administration, treatments, wound care, and monitoring of residents’ conditions.
• Respond promptly to medical emergencies and provide appropriate nursing interventions.
• Supervise and support residents in activities of daily living and personal hygiene.
• Maintain accurate nursing documentation, care plans, and medical records.
• Monitor vital signs and report abnormalities or changes in residents’ conditions.
• Coordinate medical appointments, referrals, and follow-up care with healthcare professionals.
• Work closely with doctors, allied health professionals, caregivers, and multidisciplinary teams to ensure holistic care.
• Ensure compliance with infection control standards and workplace safety.
• Provide health education and emotional support to residents and their families.
• Participate in quality improvement initiatives and continuous nursing education programmes.

Job Requirements:

• Registered with Singapore Nursing Board
• Diploma / Degree in Nursing
• At least 2 years of nursing experience

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description

Applied Materials is seeking a highly experienced and strategic Director, Technical Engineering (NAND) to lead technology engagement, process engineering excellence, and customer collaboration for advanced NAND memory solutions. You will work closely with key customers and internal stakeholders to solve complex integration challenges and influence product and technology roadmaps.

Key Responsibilities

• Act as the subject matter expert for NAND technologies. Drive development and optimization of process solutions across etch, deposition, patterning, and integration.
• Lead root cause analysis and resolution of complex yield and defectivity issues. Guide technical strategy aligned with future NAND technology nodes.
• Serve as the primary technical interface for strategic NAND customers. Build strong relationships with customer engineering and fab leadership.
• Lead technical reviews, escalations, and roadmap discussions. Translate customer requirements into actionable engineering solutions.
• Oversee PSE activities covering installation, qualification, and process optimization.
• Drive improvements in yield, throughput, and tool performance. Establish best practices and ensure consistent execution across global teams.
• Partner with R&D, Product Engineering, Operations, and Commercial teams. Provide field insights to influence product development and enhancements.
• Build organizational capability in advanced NAND process technologies. Foster a culture of innovation, accountability, and customer focus.

Requirements

• PhD or Master’s in Electrical Engineering, Materials Science, Physics, or related discipline.
• 15+ years in semiconductor industry with strong focus on NAND memory.
• Experience in process integration or module engineering (etch, deposition, CMP, or patterning).
• Proven years of experiences in leading and mentoring a highly-performing and technical engineering teams.
• Proven track record supporting high-volume manufacturing and customer-facing roles.
• Experience with leading NAND manufacturers is highly preferred.

Work Location

• Upper Changi

• End-to-End Ownership & Business Impact
• Blend of Technical & Leadership Exposure

About Our Client

This organisation operates within the insurance industry and is recognised for its strong presence and operational excellence. With a significant workforce, it is committed to delivering innovative solutions and maintaining high service standards.

Job Description

• Manage the delivery of IT development services to support business objectives effectively.
• Collaborate with stakeholders to understand and address technology requirements.
• Oversee the performance of the IT development team, ensuring adherence to agreed service levels.
• Implement and maintain processes to ensure the quality and efficiency of development services.
• Monitor and report on service performance, identifying opportunities for improvement.
• Ensure compliance with industry standards and regulatory requirements within the insurance sector.
• Coordinate with external vendors and partners to deliver integrated IT solutions.
• Support the Technology department in achieving strategic goals and objectives.

The Successful Applicant

A successful IT Developer Service Manager should have:

• A strong background in IT service management, preferably within the insurance industry.
• Proven experience in managing IT development teams and delivering technology solutions.
• Excellent problem-solving skills with the ability to identify and implement improvements.
• Proficiency in managing stakeholder relationships effectively.
• Knowledge of regulatory and compliance standards relevant to the industry.
• A results-oriented approach with a focus on delivering value to the organisation.

What's on Offer

• Fixed-term contract with the opportunity to make a significant impact in the Technology department.
• An opportunity to work in the heart of London within the insurance industry.
• Be part of a company that values innovation and operational excellence.

If you are a motivated IT Developer Service Manager looking for a rewarding role in the insurance industry, we encourage you to apply today!

Contact

Meenal Sharma (Lic No: R21103442/ EA no: 18C9065)

Quote job ref

JN-042026-7003197

Phone number

+65 6643 9741

Michael Page International Pte Ltd | Registration No. 199804751N   

WHAT ARE YOU GOING TO DO?
1/ Commercial Acceleration

• Support the global Commercial Acceleration initiative by leveraging the Sprint programme within the Consumer & Retail (C&R) sector.
• Collaborate with local sector and product teams to identify growth opportunities through spot quotations and customer demand trends.
• Coordinate with regional and local stakeholders to establish effective processes and operating models that enable the capture and conversion of new business opportunities.
• Monitor initiative performance and provide insights and recommendations to drive commercial growth

2/ Budget Planning & Coordination

• Support the annual budgeting process across the APAC region by coordinating inputs and ensuring alignment with Global Head Office (GHO), Global Key Account Managers (GKAMs) for Century clients, regional teams, and product stakeholders.

3/ Consumer & Retail (C&R) Growth Strategy

• Analyze C&R tender and commercial data to assess CEVA's market positioning.
• Identify growth opportunities, strategic priorities, and areas for business expansion across the region.
• Support the evaluation of product development opportunities, including value-added services and solutions such as AOS.
• Develop insights and recommendations to support strategic decision-making and long-term growth initiatives.

4/ Data Analysis & Strategic Projects

• Perform market, customer, and commercial data analysis to generate actionable business insights.
• Support strategic projects and PMO initiatives by coordinating stakeholders, tracking progress, and preparing management updates.
• Create presentations, dashboards, and reports to support leadership decision-making and business reviews.

WHAT ARE WE LOOKING FOR?

• Degree in Business / Supply Chain and Logistics, or a related field.
• Strong analytical, problem-solving, and project coordination skills.
• Proficient in Microsoft Excel and PowerPoint; knowledge of Power BI or Tableau is an advantage.
• Strong communication and stakeholder management skills, with the ability to work across functions and cultures.
• Demonstrates initiative, adaptability, and a keen interest in commercial strategy, business development, and logistics.

A fast-growing trading company with its Head quarter in the Philippines is now open for the following position:

We are looking for a meticulous and organized staff to support our Sales and Purchases operations. The ideal candidate should be proficient in handling all closed transactions, records, and possess strong administrative skills to ensure smooth day-to-day operations.

1.      Roles &Responsibilities

1. Process Sales, Purchases contract & other relevant documentation.
2. Collaborate with relevant teams to accurately prepare orders to be fulfilled.
3. Provide comprehensive support to management, ensuring efficient order operations, communications, documentation, and reporting activities.
4. Maintain company records, contracts and filing systems
5. Perform administrative and other ad-hoc duties as assigned

2. Requirements: -

• Self-motivated, responsible, and able to work independently.
• Able to manage deadlines and handle multiple tasks in a fast-paced environment.
• Meticulous and attentive to details and accuracy
• Excellent verbal and written communication abilities ( in both English and Chinese)
• Proficient in Microsoft Office especially Microsoft Excel
• Minimum GCE “N/O” Level with at least 1 year of relevant working experience
• Diploma or equivalent qualification in Business Administration or related field welcome
• Positive attitude with adaptability to changing priorities and willingness to learn
• Fresh graduates with relevant qualifications are welcome to apply. Training will be provided.
• Singaporeans and Singapore PR only

What We Offer:

• Salary: Competitive salary package
• Benefits: Medical, Insurance,13th month salary, Bonus, compulsory yearly salary increment.
• Position: Customer Services Assistant/Executive /salary – $2500 to 3500.

Work Schedule:

·      Worktime:9:00 am-6:00 pm

·      5 days’ workweek

·      Monday-Friday (Weekend off).

·      Immediate Vacancy & Full Time Permanent Job Role

Responsibilities

• Coordinate appointments and provide professional customer service support via phone and email.
• Maintain and update schedules, records, and databases accurately.
• Coordinate and deploy contractors or teams based on operational requirements.
• Liaise with customers, contractors, and internal stakeholders to resolve issues and ensure timely follow-up.
• Prepare and generate reports using Excel and internal systems.
• Support process improvements to enhance reporting, scheduling, and data management efficiency.
• Perform administrative and operational support duties as assigned.
• Experience in managing large data sets 50,000-100,000 in excel will be an added advantage

Requirements:

• Experience in customer service, operations coordination, administration, or a related field.
• Proficient in Microsoft Excel, including formulas and data management (eg formulas, Macro, basic analysis) is preferred.
• Comfortable working with large datasets and generating reports.
• Strong communication and interpersonal skills.
• Able to work independently and manage multiple tasks effectively.
• Proactive, adaptable, and detail-oriented.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

• Lead large-scale data centre cooling projects across Singapore
• Build project delivery standards for hyperscale clients

About Our Client

Our client is a global leader in intelligent climate and energy solutions, supporting commercial, industrial and mission-critical environments through advanced cooling, HVAC and energy-efficient technologies. With a long-standing reputation for innovation and sustainability, the organisation partners with major customers across sectors where uptime, performance and technical reliability are critical.

Job Description

Reporting to senior leadership, the successful candidate will be responsible for leading the delivery of large-scale data centre cooling projects from contract award through to commissioning and handover.

Key responsibilities include:

• Lead end-to-end delivery of complex cooling and thermal management projects for data centre customers.
• Provide functional leadership to project managers, engineers and cross-functional delivery teams.
• Establish project governance, delivery playbooks and standard operating procedures to ensure consistency across projects.
• Manage project performance across schedule, cost, margin, quality, safety and commissioning outcomes.
• Partner closely with sales, service, commissioning, logistics, operations and engineering teams to resolve project risks and execution challenges.
• Oversee technical and commissioning milestones, including factory testing, site testing, system integration and final handover.
• Act as a senior escalation point for customers, consultants, contractors and internal stakeholders on project, technical and commercial matters.

The Successful Applicant

The successful candidate should bring strong project leadership experience within the HVAC, cooling solutions, industrial engineering or mission-critical infrastructure sector.

Key requirements include:

• Degree qualified in Mechanical Engineering, Electrical Engineering or a related engineering discipline.
• 10 years of project management experience within HVAC, industrial systems, cooling solutions or mission-critical infrastructure.
• Proven experience leading complex, multi-stakeholder projects from award stage through to final handover.
• Strong understanding of project governance, cost control, risk management, commissioning and site execution.
• Experience managing project teams in a matrix environment across engineering, operations, service and commercial functions.
• Strong financial acumen with the ability to track margin, variation, delivery performance and operational KPIs.
• Confident communicator with the ability to engage senior customers, consultants, contractors and internal leadership teams.

What's on Offer

• Opportunity to lead high-value data centre cooling projects with major regional and global customers.
• Strategic leadership scope with the ability to shape project standards, governance and execution playbooks.
• Strong exposure to hyperscale, colocation and mission-critical infrastructure projects.

Contact

Hazel Choi (Lic No: R24122391 /EA no: 18S9099)

Quote job ref

JN-062026-7038781

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N   

Test & Quality Engineering Lead (Local Development Centre)

Overview

Leidos is seeking an experienced Test & Quality Engineering Lead to support the Local Development Centre (LDC) in Singapore. This role provides technical leadership for quality assurance, verification and validation, test strategy, and continuous quality improvement while working closely with customer engineers in a co-development and capability-building environment.

The successful candidate will establish testing standards and quality processes, lead verification and validation activities, support acceptance and integration testing, and contribute to long-term engineering capability development through mentoring, knowledge transfer, and hands-on collaboration.

Leidos is a global technology company delivering innovative solutions across aviation, transportation, defense, government, and critical infrastructure domains. In Singapore, Leidos partners with customers, industry, and research organizations to solve complex operational challenges through advanced engineering and digital transformation.

Joining us will allow you to:

• Lead quality assurance and testing activities for complex technology solutions.

• Influence testing strategies, quality frameworks, and verification practices.

• Mentor engineers and develop long-term customer capability.

• Work closely with customers in a collaborative co-development environment.

• Collaborate with engineering teams across Singapore and the United States.

Test & Quality Engineering Lead Responsibilities

• Lead test planning, verification, validation, and quality assurance activities across the system lifecycle.

• Provide technical leadership and mentoring to test and quality engineers.

• Establish testing standards, quality processes, test strategies, and engineering best practices.

• Drive co-development activities with customer engineers, providing guidance, coaching, and technical oversight.

• Lead verification, validation, acceptance testing, integration testing, and operational readiness activities.

• Develop and oversee manual and automated testing approaches to ensure solution quality and reliability.

• Coordinate testing activities across software, infrastructure, DevSecOps, systems integration, cybersecurity, and reliability engineering teams.

• Support test environment preparation, test data management, dataset validation, defect management, and root cause analysis activities.

• Participate in architecture reviews, technical planning, risk assessments, and delivery activities.

• Support knowledge-transfer activities, technical training, workshops, and on-the-job training programs.

• Ensure delivered solutions meet quality, security, performance, and operational requirements.

• Champion quality engineering, test automation, and continuous improvement practices across the engineering organization.

Job Requirements

• Bachelor’s degree in computer science, Software Engineering, Systems Engineering, Information Technology, or a related technical discipline.

• 7+ years of experience in software testing, quality assurance, verification and validation, or related disciplines.

• Experience leading testing or quality engineering teams on complex technology programs.

• Strong understanding of testing methodologies, quality frameworks, verification and validation practices, and software lifecycle processes.

• Experience supporting system integration testing, acceptance testing, and operational readiness activities.

• Experience working in Agile delivery environments and cross-functional engineering teams.

• Experience mentoring engineers and supporting knowledge transfer, workforce development, training, technical capability development.

• Strong communication, problem-solving, and stakeholder management skills.

• Ability to work effectively in customer-facing and cross-functional environments.

Preferred Skills & Experience

• Experience leading co-development teams involving customers, partners, or contractor personnel.

• Experience with automated testing frameworks, test management platforms, and quality reporting tools.

• Experience leveraging AI-assisted engineering tools to improve testing efficiency, defect analysis, and engineering productivity.

• Experience using Agile planning and collaboration platforms such as Jira, Azure DevOps, Rally, Confluence, GitLab, or similar tools.

• Scrum Master (CSM, PSM) or other Agile-related certifications are desirable.

• Experience working in regulated, mission-critical, safety-critical, or highly available operational environments.

• Experience with safety assurance, safety-critical testing, or system certification processes.

• Aviation, transportation, defense, government, or critical infrastructure domain experience is desirable.

• Proficiency in English and one or more regional languages is desirable.

• Candidates with existing authorization to work in Singapore.

Job Description

• Industry/ Organization Type: Manufacturer - Robotics
• Position Title: Service Supervisor
• Working Location: Tai Seng
• Working Hours: Monday to Friday, 9:00AM – 5.30PM
• Salary Package: Basic
• Duration: Permanent

Key Responsibilities

• Lead and supervise a team.
• Plan, schedule, and coordinate service visits, job assignments, and dispatch arrangements to ensure efficient field operations.
• Monitor service performance indicators such as response time, resolution rate, and service quality, and implement improvements where required.
• Provide technical guidance to the team on installation, troubleshooting, preventive maintenance, and service-related matters.
• Act as the escalation point for complex technical issues and support the team in resolving service challenges.
• Serve as the main point of contact for clients on service matters.
• Manage client escalations, ensure service satisfaction, and maintain strong working relationships with customers.
• Conduct site visits to monitor service performance and identify opportunities for service improvement.
• Manage spare parts inventory and ensure proper tracking and availability of required service parts.
• Ensure accurate documentation of service activities, including reviewing and approving service reports.
• Maintain and update service-related documentation such as SOPs, DHR, and maintenance records.
• Enforce safety standards and conduct field audits to ensure compliance with internal procedures and industry regulations.
• Identify training needs and support the upskilling of field service engineers and technicians.
• Perform any other duties as assigned.

APPLY NOW!!!

• Diploma or Higher Nitec in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• 2 to 4 years of experience in field service, technical support, or maintenance.
• Experience supervising technicians or service teams is preferred.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Rainbow Centre is recognised as one of top 300 employers under the Singapore Opportunity Index, as a Career Builder that continuously creates meaningful opportunities for career advancement.

The Advocacy and Community Engagement (“ACE”) team leads the development and coordination of RC’s communications and partnerships to advance our mission. We serve as a channel to amplify our services and programmes, bridge our clients towards stronger acceptance in the community and contribute to progressing the narrative of disability inclusion in Singapore.

The Senior Executive (Stewardship & Partnerships) supports the delivery of Rainbow Centre’s stewardship and partnership work by coordinating donor and partner engagement, ensuring high-quality account servicing, and supporting fundraising and partnership initiatives through disciplined follow-through. The role focuses on engagement, continuity, and accountability, ensuring donors and partners experience timely communication, responsible stewardship, and clear reporting of outcomes and impact aligned with RC’s mission, values, and Good Life Framework.

Critical Work Functions

Donor Stewardship & Relationship Servicing

• Coordinate stewardship touchpoints (acknowledgements, updates, reports, renewals) using CRM data to ensure timely, personalised engagement and follow-through.
• Prepare donor communications and impact reports using approved service data and outcome summaries to ensure accurate, evidence-informed reporting aligned to Good Life outcomes.
• Maintain donor profiles and stewardship actions in CRM, tracking restrictions, preferences, engagement history, and reporting obligations.
• Strengthen donor retention efforts by monitoring renewal cycles, lapsed donors, and engagement gaps, flagging follow-up needs and risks to supervisors.

Partnerships Coordination & Account Management

• Provide end-to-end coordination of partnership activities (e.g. sponsorships, employee engagement, partner-supported initiatives), ensuring clarity of deliverables, timelines, and responsibilities.
• Maintain partnership tracking records (agreements, commitments, renewals, reporting milestones) and coordinate internal inputs to deliver timely partner updates and reports.
• Prepare partnership proposals, decks, and reports, ensuring professionalism, accuracy, and alignment with RC messaging and governance requirements.
• Contribute to partner experience and sustainability by supporting renewal readiness, relationship continuity, and post-engagement reviews with supervisors.

Fundraising Operations & Campaign Support

• Execute fundraising campaigns and partnership-led initiatives (coordination, logistics, documentation, communications follow-up), aligned with approved plans and timelines.
• Maintain accurate fundraising records, supporting income tracking, acknowledgement workflows, reporting schedules, and documentation for reconciliation and audit.
• Provide post-campaign reviews by consolidating performance data (income, engagement, cost drivers where relevant), surfacing operational learnings to strengthen future delivery.
• Coordinate with internal teams to ensure campaign activities and public-facing materials are consistent, accurate, and appropriately approved.

Financial Stewardship, Data & Governance

• Maintain accurate, complete, and timely donor, partnership, and fundraising records in CRM and related systems, ensuring data integrity, traceability, and readiness for reporting and audit.
• Use and upkeep of stewardship and partnership dashboards, ensuring data is current and usable for operational tracking, renewal management, and management review.
• Track fundraising income, partnership contributions, and stewardship deliverables against approved plans, surfacing variances, delays, or data gaps to supervisors for timely follow-up.
• Adhere to PDPA, IPC fundraising requirements, and RC data governance standards, maintaining clear evidence trails for donations, restricted funds, and partnership commitments, and flagging compliance or data integrity risks promptly.
• Contribute to continuous improvement by identifying opportunities to streamline workflows, improve data capture, and strengthen evidence-informed stewardship and partnership practices.

Job Requirements

• Bachelor’s degree in one or more of the following disciplines:Communications, Marketing, Public Relations, Social Sciences, Social Work, Community Development, Public Policy, Business Administration, or a related field.
• At least 2 years of relevant experience in donor stewardship, partnerships, fundraising operations, account management, or stakeholder engagement in social service, non-profit/education, healthcare or public sector.
• Relevant training in donor stewardship, fundraising operations, partnership management, or non-profit governance is an advantage.
• Experience with CRM/donor management systems and basic dashboard reporting is an advantage.
• Familiarity with regulated fundraising environments (e.g. IPC) and PDPA-aware handling of stakeholder data is beneficial.

• $2,500 basic

• Established Preschool

• Admin duties

• Clear Growth & Recognition Pathway
  

Our Client, a growing bilingual preschool that empowers its leaders to drive educational excellence, is inviting qualified candidates to fill the position as Centre Administrator.

RESPONSIBILITIES:

• Handling incoming calls

• Data Entry

• Administrative duties

• Photocopying, scanning, filing and faxing correspondences

• Provide general admin supports and ad hoc duties as assigned
  

REQUIREMENTS:

• GCE ‘O’ Level and above

• Well organised and able to work independently

• Proficient in MS office

• Good Interpersonal and communication skills

• Able to start work immediately
  

OTHER INFORMATION:

• Location: River Valley  

• Working Days/Hours: 5 days, Office hours

• Salary: $2,500 basic (salary will commensurate according to experience & qualifications)

Job Description

• Industry/ Organization Type: Industrial Equipment Manufacturer
• Position Title: Customer Consultant / Service Sales Engineer
• Working Location: Boon Lay
• Working Hours: 5 days (Mon – Fri, 8.30am – 5.30pm)
• Salary Package: Basic salary up to $4,800 + Transport Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Act as the customer’s main contact person and handle customer-related matters
• Manage a group of accounts, identify key customers, and create action plans to grow these accounts
• Identify solutions needed to meet customer needs and work closely with the Technical Support Team to make them available
• Identify opportunities with existing and new customers, and update them on service value-added offerings
• Identify sales opportunities, prepare proposals, and coordinate related processes to maintain high customer satisfaction and strong customer relationships
• Support customer growth and loyalty through ongoing assistance and follow-up
• Handle customer complaints by working with internal teams to investigate issues, assess possible solutions, and recommend options to customers
• Arrange regular service reviews with customers and the Operations team for urgent jobs and key issues
• Understand customer and industry needs, and support pricing and sales strategies
• Prepare and review contract terms and conditions
• Present proposals to customers
• Share market feedback, including competitor updates, customer expectations, and industry trends
• Perform other related duties as assigned

APPLY NOW!!!

• Bachelor’s degree in Engineering with at least 2 years of relevant sales experience
• Knowledge of HVAC systems, chiller plants, airside systems, energy services, and building services is an advantage
• Able to read and understand engineering documents and respond professionally to customer questions or complaints; able to understand written instructions, emails, and reports
• Able to identify problems, gather data, and make sound conclusions
• Customer-focused, with a drive to propose suitable options to meet customer needs
• Willing to learn new solutions and improve skills to better support customers

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82096 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131