Total 763 tech support job vacancies in Customer Service category in Malaysia

Contract Period: 30 June 2026 to 31 May 2028

Working hours:
·     Mondays to Thursdays: 1.00pm to 8.30pm, inclusive of 1hr dinner break
·     Fridays: 12.30pm to 8:30pm, inclusive of 1hr dinner break
·     Saturdays: 7.30am to 1.30pm
·     Service does not require on Sundays and gazetted public holidays

Scope of Services:
·       Cleaning work including clearing of rubbish and mop the floor;
·       Close and arm the school security;
·       Lock the staircases;
·       Manage the elevator tasks;
·       Any other ad-hoc duties assigned by the Operations Managers, Vice Principals or Principal.

Qualifications, skills and experience:
·       A Singapore Citizen or Permanent Resident
·       Physically fit
·       Preferably 3 years of experience performing as School attendant duties in school or equivalence preferred.

Job Description & Requirements

This role is ideal for engineers who enjoy hands-on technical operations, troubleshooting complex infrastructure issues, and driving automation initiatives within mission-critical environments.

Key Responsibilities

• Manage and support enterprise Microsoft Exchange and Active Directory environments.
• Ensure availability, performance, security, and integrity of messaging services.
• Administer user accounts, access controls, and Group Policy Objects (GPOs).
• Support incident, problem, change, configuration, backup, patch, and vulnerability management activities.
• Assess and implement service requests and change requests.
• Perform upgrades, migrations, patching, and platform maintenance.
• Monitor system health, capacity, performance, and availability.
• Troubleshoot and resolve complex infrastructure issues.
• Develop scripts and automation tools to improve operational efficiency.
• Maintain technical documentation, system diagrams, and operational procedures.
• Collaborate with infrastructure, engineering, and application teams to enhance platform performance and reliability.
• Evaluate and recommend new technologies and improvements.

Requirements

• Diploma or Degree in Computer Science, Engineering, IT, or related disciplines.
• Minimum 3 years of experience supporting Microsoft Exchange environments.
• Experience managing large-scale enterprise environments with 5,000+ mailboxes.
• Strong knowledge of:Microsoft Exchange Server (On-Premises)Active DirectoryGroup Policy (GPO)Windows Server Administration
• Hands-on scripting experience in PowerShell, Shell, Bash, or Python.
• Experience in incident, problem, change, and configuration management processes.
• Strong troubleshooting and analytical skills.
• Familiarity with Agile methodologies such as Scrum or Kanban is advantageous.
• Excellent communication and stakeholder management skills.

Preferred Certifications

• Microsoft Certified Professional (MCP)
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft Certified Solutions Expert (MCSE)
• Equivalent Microsoft infrastructure certifications

How To Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We regret that only shortlisted candidates will be notified.

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive
• Working Location: Potong Pasir
• Working Hours: 5 Days, Monday - Friday (9am - 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Respond to client enquiries via phone and email in a prompt and professional manner.
• Prepare and process sales-related documentation, including quotations, sales orders, purchase orders, and delivery orders accurately and efficiently.
• Provide administrative assistance to the Sales Team, including reviewing visuals, floor plans, and preparing installation reports.
• Coordinate order processing activities and liaise with the logistics team to ensure timely delivery and installation arrangements.
• Support additional assignments and ad-hoc tasks as required to facilitate smooth business operations.

APPLY NOW!!!

• Minimum GCE “N” / “O” Level qualification.
• 1–2 years of relevant administrative or customer service experience preferred.
• Well-organized, detail-oriented, and able to manage multiple tasks effectively.
• Proficient in Microsoft Excel and Word.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82665 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our special schools at Rainbow Centre aim to enable students with disabilities to develop to their fullest potential so that they can achieve their highest level of independence and lead thriving lives. 

Reporting to the Senior Teacher (ST), the Class Support assists the teaching team to ensure the smooth delivery of classroom activities and maximum engagement of students. 

Critical Work Functions:

1. Support Curriculum & Instructional Excellence

• Assist the teaching team in the care and management of students in class activities

• Assist with the specific hygiene, health, medical and safety needs of student as required (e.g. toileting, feeding etc)

• Prepare learning materials and learning environments 

• Upkeep the cleanliness and safety aspects of the classroom

• Ensure hygiene standards of each student are maintained in the classroom

• Ensure the safe arrival and departure of students to each designated classroom and transport

2. Support Holistic Student Development

• Build a relationship with students by exhibiting care, concern and encouragement

• Work with relevant stakeholders, where needed, to maintain appropriate students’ behaviour and progress

• Participate in and contribute to the school’s and RC’s activities

Candidate Requirements

Only Singaporeans and Permanent Residents.

At least Secondary 3 education or 4 “N” Level passes; experience with students with disabilities is preferred but not mandatory.

A completion bonus will be awarded upon successful completion of the contract.

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values!

About Us:

From business process re-engineering to global businessexpansion for Japanese corporations, ABeam Consulting has served our clientsthrough more than 40 years of growth. With our vision of being the No. 1 globalconsulting firm from Asia, ABeam Consulting helps our clients take on thechallenge of business transformation. With 4,400 consultants in Japan, and3,100 in overseas offices concentrated in Asia, our 7,500 consultants andglobal alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 2 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean (Business-level proficiency as mandatory) to liaise with Korean stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis oncollaboration, and helping our employees grow and develop their skills,offering a supportive and empowering work environment. With a presence inmultiple countries and a diverse range of clients, ABeam Consulting offers anexciting and dynamic workplace for individuals looking to build a career inconsulting. ABeam Consulting has also recently joined SAP’s regional strategicpartner initiative as their first regional partner in the region and has also beenrecognized by UiPath as a Diamond Partner in providing RPA solutions. With suchaccolades, we aim to continue driving enterprise and digital transformationinitiatives in order to transform the way people work and communicate in thedigital age. In addition, our industry team is working tirelessly in order tobring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

We are looking for an experienced IT Support Engineer to join our technology team. You will be responsible for providing L2/L3 application support, ensuring stability, availability, and performance of business-critical systems and applications.

• Working Hours: Mon-Fri
• Working Location: Central
• Salary Package: Up to $8,000(basic) + AWS
• Job Type: Contract

Key Responsibilities

• Provide L2/L3 application support for production and non-production environments.
• Monitor application and infrastructure performance to ensure system availability, reliability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels.
• Perform root cause analysis and implement preventive measures to minimise recurring issues.
• Manage incident ,problem, and change management activities following ITSM best practices.
• Support system deployments, releases, and operational readiness activities.
• Develop and maintain operational procedures, technical documentation, and support runbooks.
• Analyse operational metrics and prepare regular reports on system health, service performance, and improvement initiatives.
• Drive automation initiatives to improve operational efficiency and reduce manual effort.
•  Participate in on-call support or after-hours maintenance activities when required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Strong troubleshooting and problem-solving skills across applications and infrastructure.
• Experience with ITSM processes including Incident, Problem, and Change Management.
• Hands-on experience with monitoring and observability tools
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• ITIL Foundation or related certifications.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd -11C5781

Job Summary

We are seeking a proactive and technically versatile IT Support Engineer to provide dedicated remote technical support and infrastructure management. In this role, you will be the primary point of contact for remote users, ensuring their endpoints, productivity suites, and core infrastructure operate seamlessly. You will handle a mix of day-to-day helpdesk operations, proactive system maintenance, and cloud administration.

Key Responsibilities

• Remote Technical Support: Provide Tier 1 and Tier 2 remote support for end-users, diagnosing and resolving hardware, software, and network issues efficiently.

• Cloud & Workspace Administration: Administer and support enterprise productivity suites, particularly Microsoft 365 (Exchange, SharePoint, Teams).

• Infrastructure & Network Monitoring: Monitor the health of remote systems, including managing Windows Server, Synology NAS environments and configuring/troubleshooting FortiGate firewalls and VPNs.

• Server & Virtualization Maintenance: Support Windows Server environments (Active Directory, Domain Controllers) and manage virtualization platforms (VMware, Hyper-V).

• Backup & Disaster Recovery: Ensure data integrity by monitoring and executing backup routines using tools like Windows Backup, Synology Active Backup, Synology Hyper Backup, Veeam, and assisting in system recovery scenarios.

• Technical Operations & Computer Hygiene: Execute routine system audits, endpoint updates, and general computer hygiene tasks to ensure security compliance and optimal performance.

• Documentation & Automation: Maintain accurate technical logs, update standard operating procedures (SOPs), and assist in basic workflow automation.

Core Requirements

• Education: Diploma or Degree in Information Technology, Computer Science, or a related field.

• Experience: Minimum 2 to 4 years of proven experience in an IT Helpdesk, System Administration, or Remote Support role.

• Technical Competencies:

  • Strong proficiency in managing Windows Server environments and Microsoft 365 tenant administration.

  • Hands-on experience with network-attached storage (Synology preferred) and network security appliances (e.g., FortiGate).

  • Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions (Veeam).

  • Solid understanding of standard networking protocols (DNS, DHCP, TCP/IP, VPN).

• Soft Skills: Excellent problem-solving abilities with strong written and verbal communication skills to guide remote users effectively.

• Good to Have: Familiarity with scripting or workflow automation (e.g., Python, PHP, JavaScript, or Zoho Deluge) is a strong advantage.

Company Overview

The Metta Welfare Association, founded in 1992, is a registered charity endorsed by multiple Singapore ministries. It provides accessible medical, disability, and community care services, including home hospice, rehabilitative, and special education programs.

Job Summary

The Operations Support Staff at Metta Home Day Activity Centre assists in daily operations and client support to maintain a safe, clean, and engaging environment for adults with intellectual disabilities.

Responsibilities

• Assist clients with safe movement, personal hygiene, and toileting to support their daily living needs
• Clean and disinfect soiled areas and equipment promptly to maintain hygiene and safety standards
• Prepare and clear setup for centre activities and events to ensure smooth operations
• Perform housekeeping, simple maintenance, and facility cleaning to uphold a well-maintained environment
• Manage document filing, packing, shredding, and perform simple data entry to support administrative tasks
• Collaborate with centre staff to assist in operational and client support duties as needed

Required competencies and certifications

• Possess minimum Secondary/N/O Level education and/or relevant Disability Care certification
• Demonstrate comfort with hands-on tasks and working with adults with disabilities
• Maintain physical fitness and willingness to assist with client mobility and hygiene needs

Preferred competencies and qualifications

• Prior experience in healthcare, social service, or disability care is an advantage but not required

Responsibilities

• Provide technical assistance and support to end-users who are experiencing software or application related issues. 

• Ensure the smooth functioning of computer systems and addressing users' concerns promptly and effectively. 

• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction. 

• Escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements

• Diploma in Computer Engineering or related discipline with 1 - 2 years of experience in a technical support or helpdesk role

• Experience in handling ticket management and escalations in a service desk environment

• Strong troubleshooting and problem-solving skills for application-related issues

• Hands-on experience with ServiceNow or similar ticketing systems

Good to have: 
a) Familiarity with ITIL processes (e.g., incident, problem, and service request management)

b) Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations

c) Experience in customer-facing or end-user support roles, with strong communication and user engagement skills

Licence no: 12C6060

Basic: $3000 - $3500
Mon - Fri: 9.00am - 6.00pm
Location: Sengkang
Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips

Responsibilities

• Provided daily IT support and resolved hardware, software, and network issues for end users.
• Installed, configured, and maintained desktops, laptops, printers, and IT equipment.
• Managed servers, performed system updates, and monitored system health.
• Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity.
• Administered Microsoft 365, including user accounts, email setup, and access management.
• Coordinated with vendors for IT procurement, technical support, and issue resolution.
• Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance.
• Maintained IT documentation, standard operating procedures, and asset inventories.
• Managed Active Directory (AD), including user account administration and file/folder permissions.
• Provided technical troubleshooting and user support to ensure system availability and performance.
• Liaise with vendors for IT-related support and services.

Requirements

• Min 1 year of experience in end user support.
• Able to work in a fast-paced environment.
• Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830pm-8.30 am
• Mandarin Speaking preferred.

Eligibility: Local/PR
Fixed Allowance: $20 (communication) + $200 (Shift)
Employment Type: 2-year Contract (Renewable)
Working Hours:

• 8:30 PM – 8:30 AM (12-hour night shift)
• 2 days work, 2 days off rotating schedule
• Required to work weekends and Public Holidays based on roster

Be part of a meaningful healthcare environment where you will support daily patient interactions, clinic operations, and quality care delivery. This role provides an opportunity to develop valuable healthcare service and administrative skills while working closely with medical teams.

Responsibilities:

• Assist doctors during consultation sessions and support basic examination procedures
• Record and update patients’ information accurately in clinical records and relevant forms
• Perform basic patient care activities such as eye evaluation tests, eye drop instillation, and provide guidance on basic eye care practices
• Assist patients with enquiries regarding payment schemes and clinic processes
• Manage patient registration, appointment scheduling, queue systems, and record retrieval
• Handle billing enquiries, cashiering duties, and front counter operations
• Prepare clinic reports and support daily administrative activities
• Coordinate with doctors, nurses, and internal teams to address patient-related matters
• Support clinic opening and closing procedures when required

Requirements:

• Minimum N/O/A Levels or Diploma in any discipline
• No prior experience required; structured training and guidance will be provided
• Able to commit for a minimum of 3 months
• Available to commence work immediately or within a short notice period
• Strong communication skills with a patient-focused mindset
• Interested in building experience within the healthcare industry

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Patient Services Associate)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Company Overview

Founded in 2013, MQ Solutions & Services builds lasting business relations by upholding Moral Quotient—understanding right from wrong and acting on core values—in Information and Communication Technology.

Job Summary

Provide on-site IT support by troubleshooting and resolving desktop PC and printer issues, deploying hardware and software, and serving as the first point of contact for IT-related customer calls in a fast-paced environment.

Responsibilities

• Troubleshoot and resolve desktop PC and printer issues on customer sites to ensure minimal downtime
• Serve as the first point of contact for customer IT-related calls, providing timely and effective support
• Deploy new hardware and software across multiple users and locations to maintain up-to-date IT infrastructure
• Install and troubleshoot IT hardware and software in a large, fast-paced user environment to support operational continuity
• Perform ad-hoc IT maintenance and support tasks as assigned by the reporting manager
• Collaborate with team members and interact professionally with customers and vendors to deliver quality service
• Maintain a customer-focused approach by diligently addressing service issues and ensuring customer satisfaction
• Demonstrate self-motivation and commitment to completing assigned duties efficiently
• Standby duties may be required, including working at customer premises as needed

Required competencies and certifications

• Proficient in Microsoft Operating Systems (XP, Vista, Windows 7, 2000, 2003, 2008) for desktop and server support in end-user environments

Preferred competencies and qualifications

• Strong interpersonal, analytical, and problem-solving skills to effectively address IT issues
• Experience working in teams and managing interactions with customers and vendors

Looking to gain valuable experience in a fast-paced healthcare environment? Join a supportive team where you will play an important role in administrative coordination, documentation support, and customer service activities.

Responsibilities:

• Make outbound calls to applicants to follow up and remind them on required documentation submissions
• Handle incoming and outgoing calls professionally and provide timely assistance
• Provide administrative support including data entry, scanning, filing, printing, and document management
• Assist with preparation of invoices, delivery orders, and other operational documents
• Support logistics coordination and daily administrative arrangements
• Assist with inventory tracking, stock checks, and record maintenance
• Perform other ad-hoc administrative duties as assigned

Requirements:

• Minimum A Levels or Diploma in any discipline
• Able to commit for at least 3 months
• Available to commence work immediately or within a short notice period
• Willing to learn with training provided
• Interested in supporting the healthcare and medical industry
• Good communication skills with a service-oriented mindset

Interested candidates are welcome to send your updated resume to healthcaretemps@recruitexpress.com.sg
(Attn: Admin Assistant)

Thank You.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599