Total 763 tech support job vacancies in Customer Service category in Malaysia

Job Details:

• Working hours : Monday – Friday 8am – 5pm 

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Job Description: 

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:
Fixed Basic Monthly Salary: $3,200 to $3,700 per month maximum & offer will be made depending on the skills & experience level 

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

The Opportunity

• Adecco is partnering our client, a leading global technology organisation, to search for a Privacy Support Specialist (South Korea Local Agent).
• The ideal candidate will play a critical role in supporting user privacy inquiries and ensuring compliance with Korean data protection regulations (PIPA), while delivering high-quality, user-centric support in a fast-paced environment.
• Role will be 100% onsite due to nature of role (no WFH).

The Talent

• Native-level Korean (written and spoken) to answer phone calls from Native South Korean users.
• 1–3 years of experience in customer support, operations, compliance roles
• Strong understanding of handling sensitive user data with confidentiality and discretion
• Excellent verbal and written communication skills with strong attention to detail
• Customer-oriented mindset with empathy and professionalism in handling user issues
• Strong organisational and multitasking abilities in a fast-paced environment
• High level of accuracy with strong documentation skills
• Proficient in Microsoft Office and able to quickly learn internal systems
• Ability to work Korean business hours (8:00 AM – 5:00 PM SGT)

Nice to have:

• Experience in privacy, data protection, or regulatory compliance
• Familiarity with data subject rights (access, correction, deletion requests)
• Understanding of PIPA or other data privacy regulations
• Experience working in a global or tech-driven environment

The Job

• Handle inbound calls and inquiries from South Korea users regarding privacy and data-related matters
• Accurately capture and document user details, issues, and case information
• Assess and categorise inquiries (e.g. privacy requests, account access, data rights)
• Complete intake forms and route cases to internal teams within defined SLAs
• Maintain accurate records in line with data privacy and compliance standards
• Follow SOPs for complaint handling and data protection processes
• Participate in compliance training and support regulatory audits when required
• Track and report inquiry volumes, trends, and escalation patterns
• Assist with reporting of data incidents and support internal coordination
• Collaborate with cross-functional and global teams to ensure smooth operations

Next Step

• Send your updated resume to: jason.lew@adecco.com
• We regret to inform that only shortlisted candidates will be contacted

Jason Lew Hong Kang

EA Licence Number: 91C2918

Personnel Registration Number: R1876435

• Up till $2,600 Basic + Bonus

• 5 days work week

• Customer service-oriented

• Established & trusted automotive brand
  

Our Client, an established & trusted automotive brand, is inviting qualified candidates to fill the position as Customer Support Administrator.

RESPONSIBILITIES:

• Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.

• Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival.

• Responsible for incoming mails, parcels and payment collections at the counter.

• Manage the preparation and filing of monthly report.

• Coordinate with shuttle service on picking and sending customers to assigned destinations.

• Summarise and verify retail transactions settlement for account use.

• Custodian for customer area’s cleanliness and tidiness.

• Assist Service Advisors in daily operations comprising the followings:

  • Responsible for checking of service/recall campaigns for customer’s vehicle.

  • Parts ordering via Purchase Requisition and coordination when parts arrive.

  • Making quotations to customers for service jobs.

  • Opening Purchase Orders.

  • Preparing invoices after job completion.

  • Pickup and delivery arrangement.

  • Monitor and track the Parts-Arrived-But-Outstanding-Jobs.

  • Call and follow-up with customers on NPS survey.

  • Keep records of warranty job orders handed to warranty department.

  • Scanning and filing of job orders on a daily basis.

• Perform general, administrative and ad-hoc duties as assigned
  

REQUIREMENTS:

• Minimum GCE ‘O’ level / Diploma Holder.

• Excellent interpersonal & customer handling skills.

• Proficient in MS Office applications.

• At least 2 years of Customer Service experience

• May OT, but not often

• Customer Service experience from any industries are welcomed

What the role is

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

What you will be working on

Reporting to the team lead, the successful candidate will be responsible for reviewing and developing business processes to support various incentive programmes, augment operational efficiency and improve service delivery in in funding administration.

Responsibilities and Competencies:

• Operational Process Design and Implementation

o Design, develop, and implement effective operational processes relating to funding administration.

o Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.

o Competencies: Process Design, Operational Efficiency, Digitisation

• Project Management and Technology Integration

o Lead project management efforts in the area of system development.

o Drive operations and technology integration initiatives to enhance operational efficiency.

o Competencies: Project Management, Technology Integration, Strategic Execution

• Policy Development and Compliance

o Review workflows and develop Standard Operating Procedures (SOPs) and guidelines in alignment with funding policy implementation plans.

o Build and continuously strengthen processes and operational policies to achieve high service standards.

o Competencies: Policy Development, Compliance Management, Process Improvement

• Stakeholder Engagement and Support

o Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.

o Assist in the management of the outsourced service partner to maintain effective service delivery.

o Competencies: Stakeholder Engagement, Service Management, Communication Skills

• Data Analysis and Reporting

o Work with large datasets to perform data extraction, collation, tracking, and analyses.

o Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.

o Collate data and statistics and prepare information for reporting purposes.

o Competencies: Data Analysis, Insight Generation, Reporting Skills

• Secretariat Responsibilities

o Perform secretariat responsibilities for a multiple-agency workgroup, ensuring effective coordination and communication.

o Competencies: Organizational Skills, Multi-Agency Coordination, Communication

What we are looking for

• Possess the required competencies to execute the job duties proficiently

• Manager: 3 to 5 years of relevant work experience in grants, operations, project

• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.

• Good analytical and problem-solving skills.

• Proficiency in systems and design thinking methodologies.

• Ability to work independently, within a team, and across teams.

• Good interpersonal relationship skills and adaptability to a fast-paced work environment.

• Good verbal and written communication skills, including stakeholder management and presentation skills.

• Proficient in word processing, spreadsheet, and presentation applications.

• Knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are an advantage.

This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3-5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Working Hours

• 5-day work week, totalling 44 hours per week
• Typical schedule:
• Weekdays: 9:00 AM to 6:00 PM (5 days)
• Flexibility is required to meet operational demands, including:
• Evening, weekend, and public holiday duties
• Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Salary: Gross up to $3000
Location: Queenstown
Working Days: Mon-Fri (8am-6pm)

Key Duties:

• Manage incoming mails, parcels, payment collections, and monthly report preparation.
• Assist with service-related administrative tasks, including campaign checks, parts ordering, quotation preparation, purchase orders, and invoice issuance.
• Coordinate vehicle pickup and delivery arrangements and monitor outstanding service jobs.
• Follow up with customers on surveys and maintain accurate service, warranty, and job order records.

Requirements:

• Min 'O' Level
• Proficient in MS Office Applications

WhatsApp me at wa.me/6587801169 or press the APPLY NOW BUTTON.

By submitting your resume and/or personal information, you consent to the collection, use, and disclosure of your personal data by the company (or its designated agent) for the purposes of processing, administration and managing your job application.

Please be notified that only shortlisted candidates will be notified.

Chloe Wong Reg No.: R26161743
Griffin HR Consultancy Pte Ltd | EA License No.: 23C1449

Contract Period:  From 1 July 2026to 30 June 2027

Working hours:
·    Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunch break
·    Fridays: 8am to 4:30pm, inclusive of 1hr lunch break
·    Service not required on Saturdays, Sundays and gazetted public holidays
·    However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly.

Scope of Services:
Support Student Development Team (SDT) in student management matters, including case management:
1.         Help to locate and manage student's inholding rooms during case management (e.g. missing students, meltdowns, discipline case).
2.         Support SDT to take statement from students as part of case management.
3.         Supervise student detention and in-school suspension.
4.         Supervise / engage students with additional needs (SwANs) - selected case support.
5.         Assist to review CCTV footage for case management.
6.         Assist the Case Management Team (CMT) to maintain records of all cases.

Conduct regular patrols of school premises and nearby premises
1.         Canteen
2.         Free Play areas (e.g. school field, ISH, quadrangle)
3.         Toilet Areas
4.         Classrooms (during SDL – self-directed learning)
5.         Special rooms (e.g. CCA rooms, Dance studio, library)
6.         Out of school (neighboring blocks and playgrounds) – only when necessary

Others
1.         Support school events, e.g. Chaperone student supporters for NSG finals, Open House.
2.         During Home-Based Learning and school holidays – attached to school admin / operations teams.
3.         Any other duties as decided by school leaders.

Qualification, Skills & Experience:
·     Shall either have prior experience, preferably in a school environment or relevant experience with the skills necessary in handling student management matters.
·     More importantly, must have a heart for and be able to work closely with teenagers.
·     Ability to build rapport with people, manage and work with teenagers, investigative and organizational skills, as well as the ability to remain calm during volatile and fast-paced situations are important.

Job Summary

We are seeking a proactive Customer Service Executive to manage customer communications, process orders, resolve issues, and support office administration in a fast-paced SME environment.

Responsibilities

• Respond to customer enquiries via phone, email, WhatsApp, and social media to provide timely and accurate information
• Process customer orders, prepare quotations, and conduct follow-ups to ensure order completion
• Resolve customer complaints professionally and promptly to maintain satisfaction
• Build and maintain positive relationships with customers to enhance loyalty
• Coordinate with internal teams to manage deliveries, orders, and service requests efficiently
• Perform daily office administrative duties including scheduling and managing office supplies
• Prepare invoices, purchase orders, and maintain accurate documentation for business transactions
• Organize and maintain filing and record-keeping systems for easy retrieval and compliance
• Assist management with ad hoc administrative tasks as needed to support business operations

Required competencies and certifications

• Proficient in Microsoft Office applications (Word, Excel, Outlook) to support documentation and communication
• Ability to multitask and work independently to manage diverse responsibilities effectively
• Good communication and interpersonal skills to engage with customers and internal teams professionally

Preferred competencies and qualifications

• Experience working in a customer service or administrative role within an SME environment
• Familiarity with invoicing or basic accounting software to assist with financial documentation
• Basic knowledge of social media and customer messaging platforms to enhance customer engagement

Other Information

Working Hours

• Monday to Friday: 9am - 6pm

Location

• Tampines

Location: Jurong East Govt
Pay: $13 per hour (with CPF) / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week, with AM and PM shifts (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• HMI certification / BCA / HCA work experience.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities

Technical Support

• Provide first-level technical support to customers via phone, email, remote sessions, and ticketing systems.
• Diagnose and resolve website, hosting, email, domain, and web application issues.
• Monitor support tickets and ensure timely resolution according to service standards.
• Escalate complex technical issues to developers and follow through until closure.
• Assist users with system setup, user account management, and application navigation.

Website & System Maintenance

• Perform routine website updates, content uploads, and configuration changes.
• Monitor website performance, uptime, and security alerts.
• Conduct testing after system updates, bug fixes, and deployments.
• Maintain backup schedules and support disaster recovery procedures

Requirements

• Diploma or Degree in Information Technology, Computer Science, Web Development, or a related field.
• 1–3 years of experience in web support, technical support, or IT helpdesk roles.
• Basic understanding of:HTML, CSS, and website structureWeb hosting, DNS, domains, and SSL certificatesContent Management Systems (CMS) such as WordPressDatabases (MySQL/MS SQL) and basic SQL queries
• Familiarity with ticketing systems and remote support tools.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to manage multiple support requests and prioritize tasks effectively.

Join a short-term project to deploy POS systems for retail industry. You will handle staging, installation, and testing of POS machines, ensuring everything works before handover.

Responsibilities:

• Stage POS units, including asset tagging, run software/app tests.
• Install and replace POS systems on-site, manage cabling, and test hardware (scanners, card machines, cash drawers).
• Work closely with logistics onsite for smooth deployment.
• Support island-wide night deployments.
• Be proactive, work well in a team, and handle tasks independently.

Requirements:

• Experience in POS deployment, IT hardware, or retail tech support preferred.
• Hands-on with hardware setup, cabling, and testing.
• Knowledge of Windows operating systems.
• Flexible for night shifts and island-wide travel.
• Proactive, reliable, and detail-oriented.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Deskside/Desktop Support Engineer

We are looking for experienced full-time deskside engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:
Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Primary work location is Bedok, with willingness to travel to Changi North Rise as needed (Travel between sites will be claimable).

It would be appreciated if you can share with me your interest on the same.
Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

The Job scope are as follows:

Support Student Development Team (SDT) in student management matters, including case management:

1.         Help to locate and manage students in holding rooms during case management (e.g. missing students, meltdowns, discipline case).

2.         Support SDT to take statement from students as part of case management.

3.         Supervise student detention and in-school suspension.

4.         Supervise / engage students with additional needs (SwANs) - selected case support.

5.         Assist to review CCTV footage for case management.

6.         Assist the Case Management Team (CMT) to maintain records of all cases.

Conduct regular patrols of school premises and nearby premises

1.         Canteen

2.         Free Play areas (e.g. school field, ISH, quadrangle)

3.         Toilet Areas

4.         Classrooms (during SDL – self-directed learning)

5.         Special rooms (e.g. CCA rooms, Dance studio, library)

6.         Out of school (neighboring blocks and playgrounds) – only when necessary

Others

1.         Support school events, e.g. Chaperone student supporters for NSG finals, Open House.

2.         During Home-Based Learning and school holidays – attached to school admin / operations teams.

3.         Any other duties as decided by school leaders.

The Personnel shall either have prior experience, preferably in a school environment or relevant experience with the skills necessary in handling student management matters.  More importantly, the Personnel must have a heart for and be able to work closely with teenagers.  Other skills, such as ability to build rapport with people, manage and work with teenagers, investigative and organisational skills, as well as the ability to remain calm during volatile and fast-paced situations are important.

Working Hours-
·      Mondays to Thursdays: 8am to 5pm, inclusive of 1hr lunchbreak

·      Fridays: 8am to 4:30pm, inclusive of 1hr lunch break

·      Not required to work on Saturdays, Sundays and gazetted public holidays

·      However, there could be school events on Saturdays, or extending to later part of the evening, for which all staff involved would be required to support accordingly.
Requirements

• Minimum GCE N-Level qualification or equivalent
• Prior experience in student management, youth engagement, education support, school operations, security, social service, or related environments is advantageous
• Strong interpersonal and communication skills
• Ability to build positive rapport with adolescents while maintaining professional boundaries
• Able to remain calm, objective, and professional in challenging or fast-paced situations
• Comfortable carrying out supervision duties across indoor and outdoor environments
• Good documentation and record-keeping skills
• Must be legally authorised to work in Singapore at the point of application

Preferred Qualifications

• Prior experience supporting student discipline, behavioural management, or student welfare initiatives
• Experience working with students with additional needs or at-risk youths
• Familiarity with investigations, case documentation, or incident reporting processes
• Strong organisational and administrative skills
• Familiarity with school operations and student support frameworks

My client:

My client is a well-established technology company building large-scale, consumer-facing digital platforms used by millions of users globally. The team is highly engineering-driven, with strong emphasis on system reliability, automation, and operational excellence. This role offers the opportunity to work on production-critical systems, collaborate closely with backend and platform engineers, and take real ownership of reliability and infrastructure in a fast-moving, high-impact environment.

Job Responsibilities:

• Ensure high availability and reliability of production systems supporting large-scale online services.
• Own core operational functions including resource management, incident response, capacity planning, monitoring, and reliability improvements.
• Review system and infrastructure designs, proactively identifying potential reliability and scalability risks.
• Analyze system bottlenecks and structural weaknesses, and lead optimization initiatives to improve stability and cost efficiency.
• Participate in 24/7 on-call rotations, responding quickly to production incidents and driving root cause analysis.
• Continuously improve operational processes through automation, reducing manual intervention and operational overhead.

Job Requirements:

• Bachelor’s degree in Computer Science or a related technical field.
• Proficiency in Python, Go, or Shell scripting, with the ability to independently build tools or platforms.
• Solid experience with cloud infrastructure; exposure to multi-cloud or hybrid environments is a plus.
• Strong fundamentals in Linux systems, networking, load balancing, and high-availability / disaster recovery design.
• Hands-on experience operating or supporting large-scale web services in production environments.
• Self-motivated, responsible, and comfortable working in a fast-paced, reliability-critical environment.

What They Offer

• A large-scale, production-grade technical environment supporting high-traffic, consumer-facing platforms.
• A stable yet fast-evolving engineering environment with long-term technical depth and learning potential.
• Close collaboration with experienced engineers in a flat, open, and execution-focused team culture.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

www.dadaconsultants.com

EA Registration Number: R2197058

Business Registration Number: 201735941W. Licence Number: 18S9037