Total 2,742 tech support job vacancies in Malaysia

about the company.

An established financial services technology organization that specializes in delivering progressive digital solutions within a collaborative and supportive corporate environment.

about the job.

An exciting opportunity has arisen for a technical specialist to join a dedicated team in ensuring the seamless performance and reliability of enterprise software applications.

• Troubleshoot and resolve system queries for corporate users to minimize operational downtime.

• Coordinate platform updates, mobile application maintenance, and the deployment of software patches.

• Record detailed entries of system incidents, user interactions, and technical updates for escalated support tiers.

• Review technical manuals and participate in internal focus groups to continually expand product systems knowledge.

• Formulate operational documentation and procedural guides to streamline troubleshooting workflows for end-users.

skills and experience required.

• Academic qualification in computer science, information technology, or an equivalent engineering discipline.

• Practical knowledge or exposure within the fintech, financial payments, or digital assets domain.

• Basic familiarity with web development or object-oriented programming concepts.

• Clear communication and interpersonal capabilities to engage effectively with business users and internal stakeholders.

• Flexibility to support business continuity plans by working on a rotating twenty-four-seven shift roster.

Please click on the 'apply' button to apply online. For more information, please reach out to Amir Hamzah. (EA: 94C3609 / R1984348)

We are seeking a highly organised and proactive Administrative Officer to provide administrative and coordination support to the Executive Assistant of Head of APA and Country Head. This role plays an important part in ensuring the smooth running of the executive office by assisting with scheduling, coordinating meeting and events, document preparation, travel arrangements, expense processing, and general office administrative duties.

The Administrative Officer will work closely with the Executive Assistant to support day-to-day operations, manage administrative tasks efficiently, and ensure timely follow-up on internal and external requests. The candidate should be detail-oriented, reliable, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

Administrative and Secretarial Support

• Provide day-to-day administrative support to the Executive Assistant and Country Head.
• Manage calendars, schedule meetings, and coordinate appointments.
• Prepare the daily schedule, meeting materials, and supporting documents.
• Maintain proper filing, documentation, and record-keeping for easy retrieval of information.
• Coordinate incoming requests, emails, phone calls, and messages where required.
• Liaise professionally with internal departments, external vendors, customers and stakeholders on administrative matters.
• Maintain confidentiality when handling sensitive information relating to senior leadership and business operations.

Meeting and Event Coordination

• Meeting arrangements, including room bookings, calendar invites, conference call setup, catering, and visitor registration.
• Preparation of meeting agendas, presentation materials, reports, and minutes where required.
• Coordinate logistics for internal meetings, leadership meetings, town halls, offsites, and business events.
• Usher guests and ensure meeting rooms are properly prepared before and after meetings. Meeting and Event Coordination

Travel and Logistics Support

• Coordinate business travel arrangements, including flight bookings, hotel reservations, transport arrangements, visa support, and travel itineraries.
• Ensure smooth logistics arrangements for visiting stakeholders, business guests, and regional teams.

Claim Expense Administration

• Assist with expense claims, reimbursement submissions, and invoice processing.
• Track administrative expenses and maintain supporting records.
• Ensure compliance with company policies and maintain accurate records of all claims

Office and Operational Support

• Procure of office supplies, stationery, equipment, and other administrative items.
• Coordinate with facilities, IT, finance, HR, and other internal teams to support operational needs.
• Perform any other administrative duties as assigned from time to time. Office and Operational Support.

We are looking for

• Bachelor’s degree or Diploma in Business Administration, Secretarial Studies or a related discipline.
• Minimum 2 to 5 years of administrative, secretarial, or office support experience.
• Prior experience supporting senior management or executive offices will be an advantage.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Familiarity with travel booking platforms, expense systems, and collaboration tools will be an advantage.
• Strong organisational and time management skills.
• Good written and verbal communication skills.
• Good interpersonal skills and ability to work with stakeholders at different levels.
• High attention to detail and accuracy in administrative work.
• Able to handle confidential information with discretion and professionalism.
• Able to multitask, prioritise work, and manage deadlines in a fast-paced environment.
• Independent, resourceful, and willing to take ownership of assigned tasks.

The Opportunity

• Adecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. 

The Talent

Required Skills & Experience

• 2–4 years of experience in analytics, operations support, or a technical environment.
• Strong understanding of operational metrics and KPI measurement.
• Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.
• Strong data visualization, reporting, and dashboard development capabilities.
• Excellent communication and stakeholder management skills.
• Ability to convert complex analytical findings into business recommendations.

Preferred Qualifications

• Experience in customer operations, support operations, or service-oriented environments.
• Proven ability to work with large-scale datasets and big data technologies.
• Track record of driving measurable business outcomes through analytics.
• Experience leveraging AI tools to enhance analysis, productivity, and decision-making.

Job Description

• Develop and execute data-driven strategies to support business and operational objectives.
• Build analytical models and generate actionable insights from large and complex datasets.
• Design, maintain, and enhance dashboards, reporting systems, and performance metrics.
• Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.
• Translate complex data into clear, actionable narratives for technical and non-technical audiences.
• Mentor team members and promote best practices in analytics and data science.
• Identify opportunities for process improvement, automation, and innovation.

Next Step:

• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: Business Operation Analyst (Tech MNC)
• Only shortlisted candidates will be contacted

Lim Jia Yi

EA License No: 91C2918

Personnel Registration Number: R24119814

Job Description

• Industry/ Organization Type: Trading (Telecommunications)
• Position Title: Inside Sales Support Executive
• Working Location: Bukit Merah
• Working Hours: 5.5 days (Mon – Fri, 8.45am – 6.00pm; Alt Sat, 8.45am – 6.00pm)
• Salary Package: Basic salary up to 3,000 + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Make outbound calls to existing customers for contract renewals and to promote Singtel services.
• Explain Singtel corporate plans, promotions, and available upgrades.
• Understand customer needs and suggest suitable solutions.
• Address customer questions and concerns in a professional manner.
• Meet or exceed individual and team sales goals.
• Keep customer records up to date in the CRM system.
• Update sales reports on a weekly basis.
• Follow up with customers to ensure satisfaction and contract completion.
• Stay informed about Singtel products, services, and promotions.
• Follow company guidelines and best practices in telemarketing.
• Ensure a positive customer experience by providing quick responses.
• Work with Singtel's internal teams to ensure timely and smooth service delivery.

APPLY NOW!!!

• Diploma or equivalent qualification.
• Experience in telemarketing, sales, or customer service is required.
• Proficient in Microsoft Office applications.
• Goal-oriented, self-motivated, and diligent.
• Good organizational and time management skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #75769 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Overview

We are looking for an experienced Operations Support Engineer to support the reliability, availability, and performance of a business-critical internal application. In this role, you will provide Level 2 and Level 3 application support, working closely with software engineers, product managers, infrastructure teams, and vendors to resolve production issues, improve operational processes, and ensure system stability.

The ideal candidate is experienced in IT operations, incident management, cloud infrastructure, and application monitoring, with a strong focus on operational excellence, automation, and continuous improvement.

Responsibilities

• Provide Level 2 and Level 3 application support, including code-level troubleshooting and issue resolution.
• Monitor and maintain production and non-production environments to ensure system reliability, availability, and optimal performance.
• Investigate, troubleshoot, and resolve application, infrastructure, and security incidents within agreed service levels (SLAs).
• Collaborate with development, architecture, infrastructure, security, and vendor teams to implement fixes and continuous service improvements.
• Perform root cause analysis (RCA) and recommend preventive measures to minimize recurring issues.
• Develop and maintain operational documentation, including support procedures, system configurations, and process documentation.
• Manage day-to-day operational activities, prepare service reports, and communicate system status and incident updates to stakeholders.
• Support change management, release activities, and production deployments while ensuring operational stability.
• Drive automation initiatives to improve operational efficiency, reduce manual effort, and minimize downtime.
• Participate in on-call support and ensure operational coverage for critical production systems.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Proven experience in an Application Support, Operations Support, or Production Support role.
• Experience supporting enterprise applications in production environments with strong incident and problem management skills.
• Hands-on experience with ITSM tools such as Remedy, Zendesk, ServiceDesk, or similar platforms.
• Experience implementing security controls and managing privileged access to production and test environments.
• Knowledge of application and infrastructure monitoring tools, including APM solutions and cloud-native monitoring platforms such as CloudWatch, Stackdriver, or OpenTelemetry/OpenAPM.
• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP/GCC).
• Familiarity with automation and Infrastructure-as-Code tools such as Terraform and Ansible.
• Experience working in Agile and DevOps environments, including CI/CD pipelines and secure software delivery practices.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to both technical and non-technical audiences.
• Sitecore XM Cloud Developer and/or Sitecore OrderCloud certifications are advantageous.

Employment Type: 2-year contract (renewable)

Clearance: MSD security clearance required

Working Days/Hours: Mon-Fri, 8.30am-6pm

Location: West side, Ang Mo Kio (roving)


Scope of services

• Perform Asset Management of Infrastructure and Computing Devices

• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware.

• Work with 3rd parties vendors

• Provide Training, Coaching and Orienting users on how to use computer devices.

• Be responsible for completing assigned tasks on time and to the satisfaction of the users.

• Must be able to handle helpdesk duties.

Requirements:

• Candidate must possess at least a Higher Nitec in IT related qualification/Diploma in IT

• Fresh candidate with related IT Cert can be considered but must be proficient in Microsoft Words/Excel/Outlook.

• 1-2 years’ experience in similar capacity Technical Skills and experience supporting Computing Devices

• Able to support helpdesk in client's HQ

• Computing Devices Platform Supported : Windows, IOS and Android

• Professional competencies that include:
• Ability to work without supervision
• Good communication skills
• Pro-activeness and Initiative
• Ability to multitask
• Good at problem solving
• Customer service

Job Summary

We are seeking a motivated Talend Developer to join our Applications Development team.

The successful candidate will work on data integration projects, developing and maintaining ETL (Extract, Transform, Load) processes using the Talend platform.

This role offers an excellent opportunity to apply Java and SQL programming knowledge while gaining hands-on experience in enterprise data integration solutions.

Responsibilities | CORE

Develop, test, and deploy ETL workflows using Talend Open Studio or Talend Data Integration platform

Design and implement data integration solutions to extract, transform, and load data from various sources

Write and optimize SQL queries for data extraction and transformation processes

Develop custom Java components and routines within Talend when required

Perform unit testing and debugging of Talend jobs to ensure data quality and accuracy

Document technical specifications, data mappings, and ETL processes

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Asset Preparation & Deployment
• Prepare and configure new endpoint devices (desktop/laptop/workstation)
• Perform asset tagging and inventory update
• Install and configure standard operating system, drivers, and approved software
• Apply corporate security policies, antivirus, and endpoint management tools
• Validate device readiness prior to deployment

Data Migration & User Profile Migration
• Backup existing user data and profiles
• Migrate user files, documents, browser bookmarks, PST files, and application settings
• Restore user data to replacement devices
• Verify successful migration and user accessibility
• Coordinate with users on migration scheduling and cutover

Device Cloning & Imaging
• Create and maintain standard corporate images
• Perform device cloning/imaging based on approved baseline configuration
• Ensure consistency of software packages and security configurations
• Troubleshoot imaging and deployment issues

Hardware Replacement & Installation
• Replace existing EUC devices with new equipment
• Disconnect and reconnect peripherals including monitors, docking stations, keyboards, printers, and network connections
• Perform onsite installation and setup
• Conduct basic operational checks after deployment

User Support & Troubleshooting
• Provide onsite or remote support during migration activities
• Troubleshoot basic hardware, software, login, and connectivity issues
• Escalate unresolved issues to relevant support teams/vendors
• Provide basic user guidance after deployment

Asset Recovery & Disposal Coordination
• Collect and account for replaced devices
• Coordinate storage, disposal, or return of old equipment
• Ensure proper handling of storage media and company assets
• Support data wiping coordination where applicable

Documentation & Reporting
• Maintain deployment and migration records
• Update asset management systems
• Provide deployment status reports and issue tracking
• Document exceptions, unresolved issues, and escalation actions

Responsibilities

• Lead requirement analysis sessions with external and internal clients and vendors to ensure feasibility and alignment with project goals
• Facilitate design thinking workshops and translate user requirements into detailed use cases and technical solutions
• Communicate functional requirements and use cases clearly to technical and development teams to ensure system compliance with specifications
• Collaborate with customers to explain architectural decisions and resolve technical challenges
• Prepare and obtain sign-off on comprehensive documentation including requirements, functional specifications, design specifications, data management frameworks, interfacing, infrastructure requirements, and data migration approaches
• Develop and deliver system training programs to customers to ensure effective adoption
• Design and execute test plans and cases, trace results to requirements, and measure outcomes against customer expectations
• Perform functional and backend testing, analyze test results and logs, resolve issues, and maintain application quality
• Conduct test briefings for stakeholders and provide support during User Acceptance Testing (UAT)
• Troubleshoot system issues reported by project teams and customers, ensuring timely resolution and follow-up
• Analyze system backend logs and perform data mapping and categorization to support testing and issue resolution
• Manage issues, problems, and change management processes to maintain project integrity and delivery timelines
• Utilize Jira and SQL tools to track progress, manage defects, and support testing activities
• Demonstrate strong customer-service orientation through effective communication, presentation, negotiation, and interpersonal skills
• Maintain commitment to project completion while working under stringent timelines

Required competencies and certifications

• Degree in Computer Science and Engineering
• Minimum 1.5 years of relevant experience as a Business Analyst and tester

Preferred competencies and qualifications

• Experience working in the banking domain
• Familiarity with Java environment

Job Summary

Role Overview

You will lead the institute’s efforts to identify emerging technology trends, market opportunities, and ecosystem shifts. In this role, you will oversee technology and market intelligence, assess the institute’s strengths against external opportunities, and shape clear recommendations on where to build, partner, or step back.

Key Responsibilities

• Oversee market and technology sensing to identify emerging trends, industry shifts, policy changes, and partnership opportunities.
• Lead technology intelligence — assessing emerging scientific areas, technical trajectories, maturity, standards, and competitive activity.
• Lead market intelligence — assessing industry needs, adoption barriers, value pools, investment trends, and partnership opportunities.
• Map the institute’s research strengths, platforms, talent, and partnerships against emerging opportunities.
• Develop clear recommendations on where to build, deepen, partner, or deprioritise capabilities.
• Build and lead a high-performance, engaged, multi-disciplinary team.

Requirements

• Advanced degree in science, engineering, or a related field. Postgraduate training is advantageous.
• Strong experience in market intelligence, technology intelligence, technology strategy, foresight, consulting, or innovation management.
• Ability to assess technology maturity, market opportunities, industry demand, competitive activity, and ecosystem developments.
• Strong analytical and communication skills, with the ability to turn intelligence into actionable strategic recommendations.
• High proficiency with Generative AI tools will be an advantage.

Career Growth & Impact

• Be the first to see what’s next. You will lead intelligence efforts across emerging technologies — from generative AI to quantum computing and green energy — with direct access to world-class researchers and labs.
• Build an unrivalled professional network. You will engage regularly with industry leaders, startups, government agencies, and international research partners.
• Turn insights into action. Your recommendations will directly determine where the organisation builds, partners, or steps back — a rare level of strategic influence for an intelligence role.
• Open doors across industries. This role is a springboard into technology strategy, corporate development, venture capital, or innovation policy.

Job Summary

Provide IT support and maintenance for hardware, software, servers, and network infrastructure, ensuring system reliability and security. Assist with implementations, user training, and participate in standby support outside normal hours.

Responsibilities

• Troubleshoot and resolve hardware, software, system, server, and network infrastructure issues to maintain operational stability
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems, including administering basic Cisco routers, switches, and firewalls
• Assist with system implementations, upgrades, and create/update documentation such as Method of Procedures (MOPs)
• Provide user support, training, and guidance on IT systems and best practices to enhance user competence
• Participate in rotational standby support and respond to operational needs during weekends, public holidays, and after office hours
• Work independently and collaboratively within a team to meet IT operational goals

Required competencies and certifications

• Minimum 2 years of experience in IT support, IT operations, infrastructure maintenance, or related field
• Valid Class 3 license

Preferred competencies and qualifications

• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Basic knowledge of Cisco routers, switches, and firewalls
• Strong problem-solving, communication, documentation, and customer service skills
• Willingness to access data centres and work weekends, public holidays, after office hours, and on rotational standby duties when required

Job Summary

Provide first-line IT support and troubleshooting for hardware, software, systems, servers, and network issues. Monitor and maintain IT infrastructure to ensure service availability and SLA compliance. Manage support tickets, perform routine maintenance, and assist with system upgrades and improvements.

Responsibilities

• Provide first-line IT support and troubleshoot hardware, software, systems, servers, and network-related issues to ensure timely resolution
• Monitor IT systems and infrastructure to maintain service availability and compliance with SLA requirements
• Respond to incidents and service requests by performing basic repairs and coordinating escalations when necessary
• Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
• Support and maintain servers, network devices, firewalls, and security systems to ensure operational stability
• Carry out Install, Move, Add, and Change (IMAC) activities for end-user devices and IT equipment to support business needs
• Create, update, and manage support tickets with accurate documentation to track issue resolution progress
• Assist with system implementations, upgrades, preventive maintenance, and continuous improvement initiatives to enhance IT services
• Liaise with customers, vendors, and internal technical teams to resolve operational and technical issues efficiently
• Prepare and maintain technical documentation, procedures, and simple Method of Procedure (MOP) documents for IT processes
• Participate in rotational standby support and provide IT support during weekends, public holidays, and after office hours as required

Required competencies and certifications

• Minimum 2 years of experience in IT support, helpdesk, IT operations, infrastructure maintenance, or related field
• Higher NITEC, Diploma, or equivalent qualification in IT, Electronics, Engineering, or related discipline
• Knowledge of Windows environments, basic server administration, networking protocols (TCP/IP, DNS, DHCP, Wi-Fi), backup and recovery processes, and IT security fundamentals
• Familiarity with troubleshooting end-user devices, servers, systems, and network infrastructure
• Possess a valid Class 3 driving licence
• Willingness to access data centres and work 12-hour rotating shifts including weekends, public holidays, after office hours, and rotational standby duties

Preferred competencies and qualifications

• Basic knowledge of Cisco routers, switches, and firewalls

A Junior IT Support Engineer provides technical assistance and support to end-users, ensuring the smooth operation of computer systems and networks. Key responsibilities include :

- Technical Support:

- Troubleshoot and resolve technical issues related to hardware, software, and network systems

- Provide remote and on-site support to end-users, addressing their technical concerns and resolving issues efficiently

- System Maintenance:

- Perform routine maintenance tasks, such as software updates, patches, and system checks

- Assist in the deployment and configuration of new hardware and software

- Problem-Solving:

- Identify and diagnose technical problems, providing timely and effective solutions

- Collaborate with senior IT staff to resolve complex technical issues

- Documentation:

- Document technical issues, resolutions, and procedures for future reference

- Maintain accurate records of IT assets, software licenses, and system configurations

- User Support:

- Provide training and guidance to end-users on the use of IT systems and applications

- Develop and maintain user documentation and guides

Requirements and Skills:

- Education: ITE/Diploma in Computer Science, Information Technology, or a related field

- Technical Skills:

- Strong understanding of computer systems, networks, and operating systems (Windows, macOS, Linux)

- Experience with help desk software and ticketing systems

- Soft Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment and prioritize tasks effectively

- Good time management and organizational skills

- Certifications:

- CompTIA A+, Network+, or similar certifications are a plus

Career Path:

- Growth Opportunities: upgrading skill and specialize in specific areas (e.g., cybersecurity, cloud computing), or move into IT project management

- Professional Development: Opportunities for ongoing training in emerging technologies and IT service management best practices

- Training will be provided

Job Description:

· Sales Generation: Contribute to the team revenue in all aspects of the sales process, including lead generation, customer inquiries, order processing, and post-sales support.

· Customer Relationship Management: Maintain strong relationships with existing and potential customers by providing prompt and accurate information, addressing queries and concerns, and ensuring customer satisfaction.

· Proposal and Quotation Preparation: create sales proposals and quotations, ensuring accuracy, and timely delivery to customers.

· Market Research: Conduct research on market trends, competitors, and customer needs to identify potential sales opportunities and develop effective sales strategies.

· Trade Shows and Events: Assist in the planning, coordination, and execution of trade shows, industry events, and customer demonstrations to promote products and services.

· Administrative Tasks: Perform various administrative tasks, including maintaining sales records, preparing sales documentation, managing calendars, and coordinating meetings and appointments.

· Any other ad-hoc duties as assigned.

Requirements:

· Diploma/NITEC or Certifications in relevant fields.

· Candidate with experience in the marine or similar industry is preferred.

· Industry Technical Knowledge: Understanding of the marine or similar industry, including knowledge of similar products, services, market trends, and customer needs.

· Communication Skills: Good verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels.

· Organization and Attention to Detail: Good organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

· Problem-Solving Abilities: Good analytical and problem-solving skills to identify and address customer issues and sales challenges effectively.

· Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive and cooperative work environment.

· Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks with tight deadlines.

· Professionalism: Demonstrated professionalism, integrity, and a customer-focused approach in all interactions.

Role Overview

We’re looking for a highly analytical and performance-driven L3 Application Support Engineer with deep expertise in SRE, DevOps, and enterprise infrastructure. The role focuses on ensuring high availability for critical banking/corporate systems, driving automation, and leading complex incident resolution with minimal business impact.

Key Responsibilities

System Reliability & Incident Management

Provide L3 application support for 24/7 production environments with strict SLA adherence

Rapid triage, root cause analysis, and resolution of high-severity incidents for banking/corporate apps

Lead DR drills, post-mortems, and implement resilience improvements

Proactive health checks, patching, and performance monitoring to prevent outages

Manage CI/CD pipelines using Jenkins/GitLab, Bitbucket, and Azure Automation Runbooks

Implement Infrastructure as Code and automated deployments across Dev, UAT, Prod

Build scripts in PowerShell, Bash, Python, KQL, T-SQL to reduce manual toil and streamline operations

Track EOS/EOL components and drive technical upgrades for compliance

Platform & Database Administration Administer Azure SQL PaaS/IaaS, PostgreSQL, MongoDB, Redis, Elasticsearch, MariaDB

Manage Windows Server, RHEL8/9, OpenShift, and AWS S3 workloads

Configure monitoring and dashboards using Azure Log Analytics, ELK Stack, Grafana, OAPM

Security & Collaboration Remediate vulnerabilities using Microsoft Defender for Cloud/SQL and ensure compliance

Partner with Dev, Security, Compliance, and Vendor teams for long-term fixes

Own change/release management and maintain environment consistency

Create runbooks, SOPs, and knowledge transfer docs for L1/L2 teams

Required Skills & Qualifications

Cloud & Infrastructure: Azure Portal, Azure SQL, Logic Apps, VM Mgmt, RHEL8/9, OpenShift, AWS S3

Databases: SQL Server 2005-2019, MongoDB, Redis, Elasticsearch, PostgreSQL, MariaDB

DevOps/Tools: Jenkins/GitLab CI/CD, Bitbucket, Jira, Confluence, ELK, Grafana

Automation: PowerShell, Bash, KQL, T-SQL, Power Automate, Power Apps, Power BI

Security: Azure AD, Active Directory, SCOM, LDAP, Defender for CloudCertifications Preferred

Microsoft Certified: Azure Database Administrator Associate

Microsoft Certified: Azure Fundamentals

ITIL® v3 Foundation