Total 2,415 support advisor job vacancies in Malaysia

Our client, a globally recognized leader in specialty additives (plastics additives) business, is currently hiring for technical support &development specialist. This role will collaborate closely with Sales, Marketing, and R&D teams to align strategic priorities, coordinate cross-functional initiatives, and drive successful project delivery and commercial growth

Key Responsibilities:

1)    Lead Technical Customer Support

• Serve as the primary technical expert for customers, providing guidance on additive technologies and their impact on product performance and processing conditions.
• Act as the go-to technical advisor for both direct and indirect customers, addressing complex technical challenges and inquiries.
• Build and maintain strong relationships with key customer stakeholders, becoming their trusted partner for technical support.
• Identify customer challenges, develop workable hypotheses, and design and execute laboratory or production-scale trials to validate solutions.

2)    Drive Customer Value and Commercial Success

• Collaborate closely with Sales, Marketing, and R&D teams to align priorities, coordinate initiatives, and accelerate project delivery and business results.
• Keep up to date with emerging developments in polymers, additives, and industry applications to provide relevant technical expertise.
• Evaluate and demonstrate the value delivered by company solutions to customers.
• Identify customer requirements and help translate technical benefits into tangible commercial opportunities.

3)    Support Innovation and Product Development

• Contribute actively to the global technical network by sharing knowledge, best practices, and problem-solving expertise.
• Partner with the New Product Development team to support customer adoption and successful commercialization of new products.
• Leverage market intelligence and industry insights to identify opportunities for innovation and future growth.

Key Qualifications:

• Bachelor's or Master's degree in Engineering, Materials Science, Polymer Science, or a related technical discipline.
• Minimum of 7 years of experience in a customer-facing technical support role or a technical position within the plastics industry.
• Hands-on expertise in polyolefins, including PP/PE production, compounding, conversion, additives, or masterbatch applications, is highly preferred.
• Proficiency in both Korean and English, written and spoken, is essential to effectively engage with customers and stakeholders across the Korean market.

Interested applicants please click APPLY NOW

Do note that we will only be in touch if your application is shortlisted.

Jennifer Maria Hardicar

JAC Recruitment Pte Ltd 

EA License Number: 90C3026

EA Personnel: R1987984

Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

Has experience or knowledge on Incident and Problem management.

Health check and monitoring production system and job scheduling to ensure SLA is meet.

Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

Continuous improvement of the system, e.g. job automation, performance tuning.

Should be able to identify and fix the bugs.

At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

Perform code packaging end to end until release to Production, the maintaining application is done by the Production team

Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

Good knowledge in Linux/Unix/Windows environment and scripting.

Hands on experience on monitoring tools like Grafana has added advantage.

Should be open to learn and adapt to new technologies.

Knowledge on GIT Bitbucket and Jenkins has added advantage.

Knowledge on Actimize/Hadoop has added advantage.

About the Role

We are looking for a highly organised and dependable Executive to provide comprehensive secretariat, administrative, and logistical support to a department and its senior leadership.

What You Will Do

Secretariat & Administrative Support

• Provide full secretariat support including meeting scheduling, agenda preparation, minutes writing, material collation, and follow-up tracking
• Make travel arrangements and verify travel invoices, claims, and reimbursements
• Assist with requests and queries from internal and external stakeholders in a timely and professional manner
• Cover PA duties for the Executive Director and Director when required

Events & Meetings Coordination

• Coordinate and organise events, meetings, and engagements across physical and virtual platforms
• Manage venue arrangements, logistics, and all supporting materials for internal and external engagements
• Support advisors with scheduling, logistics coordination, and claims processing
• Handle other ad-hoc tasks and projects as assigned by the team or department

What We Are Looking For

• Diploma or Degree in Business Administration, Secretarial Studies, Office Management, or a related field
• Proficient in Microsoft Office — Word, Excel, PowerPoint, and Outlook; familiarity with virtual meeting platforms (Zoom, Teams, Webex)
• Proactive self-starter who anticipates needs and takes initiative without being prompted
• Singaporeans Only

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is notrequired at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

Job Responsibilities

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing

• Trouble shooting root cause and resolve dispute on a timely manner

• Communicate and work with local & overseas stakeholders for resolutions

Job Requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.

• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.

• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.

• Prior customer service experience will be a plus

• Able to perform effectively both independently and as part of a collaborative team environment.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.

•Candidates without prior experience are welcome to apply.

Working Hours:

Mon to Fri 8.30am – 6pm

URGENTLY HIRING - Application & Database Support Engineer / Assistant Manager

Main responsibilities include but not limited to following:

• Provide day-to-day support for business applications and databases, resolving application bugs, database errors, and integrate new features in a timely manner

• Translate business rules and process needs into structured data requirements and system specifications

• Build and refine database frameworks to deliver accurate reporting and effective data extraction

• Develop conceptual, logical, and physical data models

• Assist with the implementation of application patches, upgrades, and database migrations

• Support and manage user access to applications and databases

• Conduct system and application tests to ensure functionality and performance before new releases or updates

• Monitor database performance, identify bottlenecks, and apply tuning measures to optimize performance

• In-charge of IT audits and BCP

• Ensure compliance with IT policies, security standards, and best practices

• Backup of IT system support tasks

• Other assigned duties

Requirements:

1. Diploma or Degree in Information Technology, Computer Science or related field

2. At least 5 years' experience in application and database system role

3. Familiar with SICS and SAP Business Intelligent, highly preferred good knowledge of MS SQL database and scripting languages

4. Strong knowledge of database design, data modeling, and query optimization

Interested candidate who wish to apply for the advertised position, please click “Apply”. We regret that only shortlisted candidates will be notified 

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd) 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

Job Summary

We are seeking a proactive and technically versatile IT Support Engineer to provide dedicated remote technical support and infrastructure management. In this role, you will be the primary point of contact for remote users, ensuring their endpoints, productivity suites, and core infrastructure operate seamlessly. You will handle a mix of day-to-day helpdesk operations, proactive system maintenance, and cloud administration.

Key Responsibilities

• Remote Technical Support: Provide Tier 1 and Tier 2 remote support for end-users, diagnosing and resolving hardware, software, and network issues efficiently.

• Cloud & Workspace Administration: Administer and support enterprise productivity suites, particularly Microsoft 365 (Exchange, SharePoint, Teams).

• Infrastructure & Network Monitoring: Monitor the health of remote systems, including managing Windows Server, Synology NAS environments and configuring/troubleshooting FortiGate firewalls and VPNs.

• Server & Virtualization Maintenance: Support Windows Server environments (Active Directory, Domain Controllers) and manage virtualization platforms (VMware, Hyper-V).

• Backup & Disaster Recovery: Ensure data integrity by monitoring and executing backup routines using tools like Windows Backup, Synology Active Backup, Synology Hyper Backup, Veeam, and assisting in system recovery scenarios.

• Technical Operations & Computer Hygiene: Execute routine system audits, endpoint updates, and general computer hygiene tasks to ensure security compliance and optimal performance.

• Documentation & Automation: Maintain accurate technical logs, update standard operating procedures (SOPs), and assist in basic workflow automation.

Core Requirements

• Education: Diploma or Degree in Information Technology, Computer Science, or a related field.

• Experience: Minimum 2 to 4 years of proven experience in an IT Helpdesk, System Administration, or Remote Support role.

• Technical Competencies:

  • Strong proficiency in managing Windows Server environments and Microsoft 365 tenant administration.

  • Hands-on experience with network-attached storage (Synology preferred) and network security appliances (e.g., FortiGate).

  • Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions (Veeam).

  • Solid understanding of standard networking protocols (DNS, DHCP, TCP/IP, VPN).

• Soft Skills: Excellent problem-solving abilities with strong written and verbal communication skills to guide remote users effectively.

• Good to Have: Familiarity with scripting or workflow automation (e.g., Python, PHP, JavaScript, or Zoho Deluge) is a strong advantage.

• Well Established Company
• Basic up to $3200 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices
• Any other ad hoc duties as assigned

Job Requirements:

• Possess relevant technical certification with minimum 1-2 years relevant working experience
• Possess Class 3 and forklift driving license will be an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a Business Support Executive to provide comprehensive support to senior management, with a strong focus on budget reporting, management updates, and business operations support. This role goes beyond traditional administrative work — you will be actively involved in preparing business reports, coordinating management updates, and ensuring smooth communication across teams.

• Prepare budget reports, tracking expenses, and compiling updates for management.
• Coordinate executive meetings, including agendas, materials, logistics, and follow-ups.
• Manage schedules, correspondence, and preparing briefing decks for senior management.
• Maintain documentation and reporting systems to ensure smooth business operations.

Requirements:

• Diploma or degree in Business Administration or equivalent.
• Proven experience in business/management support in the Construction/Engineering sector.
• Strong skills in MS Excel and PowerPoint, with hands-on experience preparing reports and presentations.
• Excellent communication, organizational skills, and ability to work independently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Company Overview

The Metta Welfare Association, founded in 1992, is a registered charity endorsed by multiple Singapore ministries. It provides accessible medical, disability, and community care services, including home hospice, rehabilitative, and special education programs.

Job Summary

The Operations Support Staff at Metta Home Day Activity Centre assists in daily operations and client support to maintain a safe, clean, and engaging environment for adults with intellectual disabilities.

Responsibilities

• Assist clients with safe movement, personal hygiene, and toileting to support their daily living needs
• Clean and disinfect soiled areas and equipment promptly to maintain hygiene and safety standards
• Prepare and clear setup for centre activities and events to ensure smooth operations
• Perform housekeeping, simple maintenance, and facility cleaning to uphold a well-maintained environment
• Manage document filing, packing, shredding, and perform simple data entry to support administrative tasks
• Collaborate with centre staff to assist in operational and client support duties as needed

Required competencies and certifications

• Possess minimum Secondary/N/O Level education and/or relevant Disability Care certification
• Demonstrate comfort with hands-on tasks and working with adults with disabilities
• Maintain physical fitness and willingness to assist with client mobility and hygiene needs

Preferred competencies and qualifications

• Prior experience in healthcare, social service, or disability care is an advantage but not required

AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.

AWS Enterprise Support customers rely on us when running their business critical workloads on the AWS platform, and our Technical Account Managers (TAMs) and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses, internet companies, and the Web3 organizations. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.

As Premium Support BDM based in Singapore, you will be part of the Enterprise Support organization focusing on the markets including Web3 and Hong Kong. In this strategic role, you'll serve as the crucial bridge between Account Managers (AMs), Technical Account Managers (TAMs), and Enterprise Support Managers (ESMs), orchestrating complex enterprise support opportunities through their lifecycle. You'll focus on strategic pipeline management, lead qualification, and enabling the broader AWS ecosystem to drive premium support adoption across diverse regional markets. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity.

You'll join a diverse team of business development professionals who work closely with technical teams to drive the adoption of AWS Premium Support services. In this role, you'll have the opportunity to influence both business and technical stakeholders while developing deep expertise in AWS's latest cloud technologies and support offerings, with particular focus on emerging technologies including Web3, and digital asset platforms.

Key job responsibilities
- Manage and develop Premium Support business across Web3 and Hong Kong business.
- Build relationships with Web 3, Hong Kong, and emerging technology companies in the region
- Analyze drivers of Enterprise Support adoption and identify levers for improvement in regional markets
- Manage and optimize the opportunity pipeline for both new business across multiple territories
- Identify and analyze pipeline patterns to inform strategic business decisions
- Prepare and present business reviews to the senior Sales and BD management team
- Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation
- Earn Trust with key stakeholders from CxO level to technical decision-makers across different cultural and business environments
- Partner closely with Account Managers to review and qualify opportunities, ensuring proper tracking through SFDC
- Drive engagement with AWS Global Sales (AGS) teams to maximize enterprise support adoption
- Drive the creation and promotion of customer success stories and case studies from regional markets
- In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the value proposition of AWS Enterprise Support
- Collect and channel customer feedback to drive continuous product improvements
- Collaborate with global teams and Beijing-based PSBD colleagues to implement strategic initiatives and best practices
- Support the implementation of new programs acceleration and Enterprise Support pricing promotions
- Serve as the regional expert for the opportunities and requirements in the markets outside of Mainland China


A day in the life
As a Premium Support Business Development Manager based in Singapore, you'll work at the intersection of business and technology, helping customers understand and maximize the value of AWS Support services across multiple regional markets. You'll collaborate with account teams, solutions architects, and support delivery teams to ensure customer success while driving business growth. Your day might involve analyzing pipeline data, conducting strategic reviews with Account Managers, traveling to Hong Kong and other regional markets for customer engagements, enabling field teams on new support offerings, engaging with Web3 and emerging technology companies, and orchestrating complex opportunities through various stakeholders across different territories.

Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience in developing strategies that influence leadership decisions at the organizational level; managing programs across cross functional teams, building processes and coordinating release schedules; selling enterprise software or cloud-based applications; explaining complex technical concepts to various business and technical audiences; presenting to both technical and non-technical executive audiences
- Proficiency in Mandarin is required as the role involves liaising with Mandarin-speaking clients/business partners/stakeholders/customers who predominantly communicate in Mandarin.

Preferred Qualifications

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Knowledge of Web3 technologies
- Understanding of regional business culture and practices

Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is actively searching for a Senior Executive or Executive (Programme Management and Student Support) to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Plan and conduct student orientation activities prior to term commencement.
• Manage student-related administration in the Learning Management System and Student Management System, including account creation, module enrolment, student records, and deactivation of inactive accounts.
• Monitor students’ term enrolment, advise students on their study pathway, and ensure accurate module enrolment.
• Ensure course invoices are issued to students and follow up on payment matters where required.
• Assign students to tutorial groups and ensure students are informed accordingly, where applicable.
• Monitor student pass validity and ensure international students maintain valid student passes.
• Track student attendance during the term and follow up with students with low attendance.
• Liaise with university partners on student administrative matters for university programmes.
• Conduct staff-student liaison meetings with faculty and university partners, and carry out regular class visits.
• Coordinate assessment-related matters, including reassessment dates and liaison with the examination department.
• Support post-term activities, including end-of-course evaluations, student status updates, student pass cancellation for graduated students, and graduation ceremony preparation.
• Provide course counselling and administrative support for student requests such as deferment, withdrawal, and programme transfer.
• Attend to student enquiries through walk-ins, emails, mobile app, and service channels.
• Support open house events, student-related activities, and any other ad-hoc duties as assigned.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline.
• 3 to 4 years of relevant experience in programme administration, student services, education administration, or a related function.
• Good understanding of higher education qualifications in Singapore and internationally will be an advantage.
• Strong administrative and organisational skills, with good accuracy, numeracy, and attention to detail.
• Good written and verbal communication skills, with the ability to liaise effectively with internal and external stakeholders.
• Able to plan, prioritise, and manage work independently, including during peak periods or under time pressure.
• Good team player with a flexible approach to supporting team outcomes.
• Proficient in Microsoft Office applications, including Word, PowerPoint, and Excel.
• Knowledge or experience in using resource optimisation tools will be advantageous.
• Able to work on staggered working hours when required.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Provide administrative and coordination support for HR projects and workforce-related initiatives.
• Coordinate and follow up with internal and external stakeholders to ensure timely completion of action items.
• Collate, track, and maintain documentation, including job descriptions and workforce-related information.
• Manage stakeholder enquiries and support project-related communications.
• Support recruitment administration, including job postings, interview scheduling, candidate coordination, and maintenance of recruitment trackers.
• Prepare reports, trackers, presentation materials, and other administrative documents as required.
• Provide general administrative support and assist with ad-hoc projects assigned by the team.

Requirements:

• Min Diploma in Human Resource Management, Business Administration, or a related discipline.
• Prior relevant experience would be advantageous.

Interested candidate, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Engineer-%28SHINE-Industry-Projects-and-Programme-Support%29/33489-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

SHINE Industry Projects and Programme Support
•             Coordinate SHINE consortium activities and industry project administration.
•             Support coordination among researchers, industry partners, government agencies, and internal stakeholders to facilitate SHINE activities and industry collaborations.
•             Coordinate industry project activities, including tracking project progress, deliverables, milestones, and reporting requirements.
•             Maintain project documentation, records, and administrative materials to support project execution and compliance requirements.
•             Support technical workshops, industry engagements, consortium activities, and collaborative initiatives involving SHINE researchers and industry partners.
•             Organise workshops, seminars, technical talks, industry visits, and stakeholder engagement activities.
•             Support development of postgraduate programme operations and related programme initiatives.
•             Liaise with researchers, industry partners, government agencies, students, and internal stakeholders to support programme objectives.
•             Provide administrative and operational support for SHINE initiatives and other ad-hoc programme activities as assigned.

Qualifications

•            Possess a Bachelor's degree in a STEM discipline (Science, Technology, Engineering or Mathematics), preferably in Electrical Engineering, Computer Engineering, Materials Science, Physics, Mechanical Engineering, or a related field.
•             Relevant experience in project coordination, industry collaborations, stakeholder engagement, programme administration, research administration, or related functions would be advantageous.
•             Experience coordinating projects, workshops, industry engagements, postgraduate programmes, internships, or multi-stakeholder initiatives would be advantageous.
•             Ability to engage effectively with researchers, students, industry partners, government agencies, and other stakeholders.
•             Strong interpersonal, communication, stakeholder management, and organisational skills.
•             Ability to manage multiple priorities and work effectively in a dynamic environment.
•             Experience in a university, research institute, government agency, corporate laboratory, or technology-related environment would be advantageous.
•             Familiarity with semiconductor technologies, advanced packaging, microelectronics, photonics, or related technology domains would be advantageous.
•             Self-motivated, resourceful, and able to work independently as well as collaboratively within a team.
•             Open to appointment on a fixed-term contract.

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830pm-8.30 am
• Mandarin Speaking preferred.

Eligibility: Local/PR
Fixed Allowance: $20 (communication) + $200 (Shift)
Employment Type: 2-year Contract (Renewable)
Working Hours:

• 8:30 PM – 8:30 AM (12-hour night shift)
• 2 days work, 2 days off rotating schedule
• Required to work weekends and Public Holidays based on roster