Total 1,146 job vacancies in Doncaster East

General Description

The Team Leader for White Glove Operations will be a critical on-the-ground leader

responsible for the flawless execution of high-value, sensitive IT logistics. This role requires a

hands-on approach to manage the entire delivery lifecycle, from pre-transit checks to final

placement within the data center. The ideal candidate will possess exceptional leadership skills,

a deep commitment to safety, and a meticulous eye for operational excellence, ensuring timely

deliveries and seamless coordination with all stakeholders.

Specific Accountabilities

1. Operational Oversight & Execution

• Lead and supervise all aspects of "white glove" deliveries, including the loading, transit,

unloading, and precision placement of sensitive IT equipment (e.g., servers, racks,

networking gear).

• Conduct pre-delivery briefings and on-site risk assessments to identify potential issues

and ensure all necessary equipment and protocols are in place.

• Act as the primary point of contact on-site, managing the end-to-end process and

troubleshooting any operational challenges in real-time.

• Ensure all standard operating procedures (SOPs) are followed to maintain the integrity

and security of the cargo throughout the entire process.

2. Team Management & Leadership

• Lead, mentor, and motivate a team of white glove technicians and assistants, fostering a

culture of accountability, professionalism, and safety.

• Create and manage daily schedules and task assignments for the team, ensuring optimal

resource allocation for each project.

• Conduct regular performance reviews and provide constructive feedback to team

members to support their professional development.

• Ensure the team is properly trained on all relevant safety protocols, equipment handling,

and client-specific requirements.

3. Communication & Stakeholder Management

• Serve as the main liaison with the "Control Tower" or central operations team, providing

timely and accurate updates on project status, delays, and completion milestones.

• Manage communication and coordination with the data center operators and client

representatives on-site, ensuring a smooth handoff and adherence to all facility rules and

regulations.

• Provide clear and concise communication regarding estimated times of arrival (ETAs) and

project timelines to all relevant parties.

• Accurately complete and submit all required documentation, including delivery reports,

incident reports, and timesheets.

4. Safety & Compliance

• Uphold and enforce all safety protocols, including the use of appropriate Personal

Protective Equipment (PPE), safe lifting techniques, and clean-room procedures.

• Ensure the team is fully compliant with the data center's safety and access protocols at all

times.

• Conduct on-site safety checks and lead a proactive approach to hazard identification and

risk mitigation.

• Act as the immediate first responder for any on-site incidents, coordinating with the safety

manager and following established emergency procedures.

5. Timeliness & Performance

• Proactively manage all project timelines to ensure on-time delivery and completion,

minimizing any potential for service-level agreement (SLA) breaches.

• Analyze and report on team performance metrics, including on-time delivery rates and

incident frequency, to identify areas for improvement.

Skills Required

• Strong critical thinking, analytical and problem-solving skills

• Good mix of business and systems knowledge

• Excellent interpersonal and communication skills, both verbal and written (English); fluency

in other Asian languages a plus

• Team player with a good working attitude and the ability to learn quickly

• Keen eye for process improvement

Experience and Qualifications

• Minimum of 5 years of experience in logistics, data center operations, or a similar high-

stakes operational environment.

• At least 2 years of proven experience in a team leader or supervisory role.

• Demonstrated experience in a "white glove" or precision logistics setting, with a strong

understanding of handling high-value IT equipment.

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our brand Catering Culture Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to sherlyn@cateringculture.com.sg and/or WhatsApp to 98579292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Roles & Responsibilities

Responsibilities

• Transport workers, materials, and equipment safely
• Plan delivery routes and schedules to ensure timely site operations
• Coordinate site logistics by assisting with loading and unloading materials
• Support site supervisors with daily operational tasks and basic coordination to maintain workflow
• Ensure compliance with workplace safety regulations during transportation and site activities
• Maintain cleanliness and perform basic upkeep of assigned vehicle to ensure operational readiness
• Keep accurate records of deliveries, transport schedules, and site movements for accountability
• Assist with simple site support duties such as moving materials and basic setup to aid site operations
• Organize store areas, verify hardware and material quantities, and maintain proper inventory records

Required competencies and certifications

• Valid Singapore Class 3 license

Preferred competencies and qualifications

• At least 3 years of relevant experience in construction or logistics environment
• Familiarity with Singapore roads and safety regulations
• Ability to perform basic site support duties when required
• Responsible, punctual, and able to work independently
• Good teamwork and communication skills
• Overtime working is required

· Act as Business Implementation Manager for Global Accounts:

• Manages the technical implementation in the business.
• Together with Sales and the “ONE IT” engages with the (potential) client as the responsible person to onboard the client in DSV.
• Sign off the proposed Business Requirement Document to initiate integrations, and align the scope with the customer.
• Together with the ONE IT aligns the planning (high level and detailed) with Operations, Customer, the Customer Integration Office and EI.
• Ensures that the User Acceptance Tests scenarios are created & executed accordingly.
• Ensures that all local stakeholders are aligned. & committed to the projects.
• Ensures that all local contributors have committed to the plan and are delivering on time and on quality.
• Acts as the first point of contact for Operations after the Business Go live, Troubleshooting, Advising – during Hypercare period.

· Close cooperation with Group Integration office(CINTO), in establishing/maintaining current & future work process /protocols for BIMs globally.

· Analyze any current EDI+ and special setups and see how we can convert more to standard or make our standard fit more requests.

· Understand our EDI & API services and guide customers/sales towards API First.

· API – take the lead in educating sales staff to sell API over EDI and take input from our customers to use for improving our API product.

· Assist in migrating customers from legacy platforms, onto future corporate platforms.

QUALIFICATIONS

(Skills, knowledge, and on the job abilities required to carry out the job proficiently)

·      Experience in business change management, particularly in logistics or supply chain.

·      Strong knowledge of EDI, API integrations, and related technologies.

·      Proven experience in leading cross-functional teams and complex systemintegrations.

·      Strong stakeholder management and communication skills.

·      Ability to drive process improvement and standardize operations acrossteams.

·      Experience in troubleshooting and supporting post-go-live transitions.

·      Leadership skills in mentoring and educating teams.

EDUCATION AND/ OREXPERIENCE

·      Bachelor’s degree in Business, Supply Chain, Logistics, IT, or related field (MBA preferred).

·      6-10 years of experience in business change management or systems integration in supply chain/logistics.

·      Experience with migrating from legacy platforms.

·      Knowledge of API and EDI integration best practices.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Leads a manufacturing site to excellence in product quality, operational excellence, and a culture of putting patients first.
• Drives the combined Quality and GOSC strategies to deliver results.
• Interacts with and influences leaders across multiple leadership teams (Core Quality, OUs, and GOSC).
• Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.
• Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.
• Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally.
• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.

PEOPLEMANAGEMENT FUNCTIONAL CAREER STREAM: Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives, providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets, conducting performance reviews, and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATINGFACTORS

Autonomy: Manages department (s) or small unit that includes multiple teams led by managers and / or supervisors. Provides motivational leadership for the area managed. Provides thought and technical leadership. Performs work without appreciable direction.

Organizational Impact: Leads the development of the strategy for own department or business area, ensuring links to the company’s aims and objectives. Management authority to make large business decisions and some strategic decisions. Decisions impact the financial performance, employees, or public image of the operational unit and/or company. Typically has budget or P&L accountability for a department, broad functional area or geography.

Innovation and Complexity: Drives innovation across the business area, encouraging best practice and knowledge sharing. Significantly improves, changes or adapts own department or business area’s processes, systems, products or services. Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.

Communication and Influence: Develops long term strategic relationships and alliances with key internal and external stakeholders. Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives. Influences across functions and businesses to negotiate and gain cooperation on operational issues and internal divergent objectives.

Leadership and Talent Management: Directs and leads a department, broad functional area or geography, including one or more teams led by managers and / or supervisors. Determines supervisory relationships, and creates workforce and staffing plans to accomplish business results. Authorizes hiring, firing, promotion and reward within own area.

Required Knowledge and Experience: Requires broad management and leadership knowledge to lead multiple job areas, and detailed functional and operational expertise. Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) and minimum of 10 years of relevant experience with 7+ years of managerial experience, or advanced degree with a minimum of 8 years of relevant experience with 7+ years of managerial experience. Experience in the Medical Devices/ Pharmaceutical Industry required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Company Overview

Founded in 1980, Cristofori Music is Singapore’s premier music education and instrument retailer. With an established network of 37 outlets island-wide, our HQ Logistics team provides the essential backbone for our operations.

Job Summary

Join the headquarters of Cristofori Music. We are looking for a reliable and organized Logistics Admin to manage our stock movements and support our daily warehouse operations.

Job Description

• Maintain and update inventory logs using internal software applications to track stock flow and support operational needs
• Administer and process all incoming and outgoing stock items to maintain accurate inventory records in the database
• Assist in conducting regular stock takes and cycle counts at the HQ warehouse to ensure inventory accuracy
• Communicate effectively with team members to ensure smooth warehouse and logistics operations

Requirements

• Data entry to support inventory management tasks
• Assist in stock administration
• Organizational skills with attention to detail for accurate record-keeping and stock handling
• Effective communication skills and support logistics activities

Remunerations:

• Starting Monthly Salary: $2600 - $2800
• 5 day-work week, Monday to Friday, 8:30 AM – 5.30 PM
• Fringe benefits include medical benefits, insurance coverage, free music course etc.

Working Locations

Blk 3014, Bedok Industrial Park E, #02-2150, Singapore 489980 (Nearest MRT: Simei, Tampines West)

• Familiar with evaluation of tender, preparation of tender & quotation
• Responsible for taking off measurement & monthly progress claim
• Carry out Quantity take-off for tendering of projects
• Ability to source for supplies and sub-contractors for quotation for tendering
• Evaluation and certificate of sub-contractors' progress payments
• Project administration and documentation include preparation of interim
• Review and advise the Project Manager on the cost impact for variation of project specification
• Other quantity surveyor duties as assigned

Job Purpose

The Senior / Service Advisor, Claims is responsible for managing and administering motor insurance claims efficiently and professionally, ensuring timely resolution, cost control, and a high standard of customer service while complying with internal policies and authority limits.

Responsibilities

Claims Management

• Analyse, process, and manage motor insurance claims within established turnaround times.
• Evaluate claim validity, assess liability, and determine appropriate reserving and settlement strategies.
• Negotiate proactively to resolve claims amicably while mitigating financial exposure and achieving cost-effective outcomes.
• Obtain reserving, settlement, and payment authority in accordance with approved authority limits.
• Conduct regular claims file reviews and reserve monitoring to ensure accuracy and adequacy.
• Exercise sound claims judgement and practices to achieve targeted claims performance results.

Dispute Resolution

• Handle and resolve claims settlement disputes using appropriate mechanisms, including negotiation, mediation, and arbitration where applicable.

Customer & Stakeholder Management

• Manage and maintain clear, professional, and timely communication with customers, taxi partners, drivers, insurers, and external stakeholders on claims-related matters.
• Explain claims procedures, accident reporting requirements, policy coverage, excess implications (including late reporting excess), and settlement processes to customers and taxi drivers.
• Provide guidance to taxi partners on accident-related policies and procedures to ensure compliance and understanding.

Operational Support

• Create and process accident reports statement and sketch submission for Taxi, SPRAC, SPPH&L, and external customers via systems.
• Create eBao records for Income Accident reporting cases in accordance with operational guidelines.
• Coordinate replacement taxi arrangements following accidents where required.
• Review and analyse video footage and other supporting evidence to assist in accident assessment and claims decisions.
• Perform claims administration duties in alignment with assigned system access and data protection requirements.

Compliance & Governance

• Ensure all claims handling activities comply with internal policies, regulatory requirements, and data confidentiality standards.
• Maintain accurate and up-to-date documentation for all claims handled.

Additional Responsibilities

• Perform any other ad-hoc duties and responsibilities as assigned by management.

Qualifications & Work Experience

• Possessing a Certificate in General Insurance is an advantage.
• Fresh graduates, career changers or candidates with no prior experience are welcome to apply.
• Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Good negotiation, problem solving, and analytical skills
• Possess excellent written and verbal communications skills PC Skills:
• Proficient in Microsoft Windows, Word, Outlook and Excel.

COMPANY DESCRIPTION

Who we are

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships. We are privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Ensure in-house technicians and any contractors have met the workplace, safety & health and fire safety regulations upon carrying out any rectification or replacement work.
• Take charge of incidents during incipient stages before the arrival of appointed person.
• Familiarise with all emergency response, incident & crisis management and business continuity plans and procedures.
• Assist the Fire Safety Manager (FSM) and Site Incident Controller (SIC) in conducting fire drills, evacuation exercise, disaster exercise, table-top exercise and manage real incidents.
• To conduct preliminary investigation on all reported incidents and submit the incident report by end of the day.
• In charge of FCC and supervise the daily operations.
• Manage all ACMV, Lighting, Fire Alarm System, EM Doors, Paging, Lift Monitor System, Carpark System, CCTV in the FCC.
• To delegate respective competent Technicians to carry out daily checks and repair works at every shift.
• To check, prepare and update accurate event technical requirements ACMV and Lighting during work shift and for the following day if required.
• Manage and operate building systems to achieve energy efficiency and water saving and 3 also to reduce & recycling of waste.
• To ensure that the CERT response appropriately and promptly to incidents and emergencies.
• Any ad hoc duties as assigned by Reporting Officer from time to time.

• Minimum NITEC in M&E Engineering and/or Building Services related fields.
• Minimum 3 - 4 years of relevant working experience in facilities operations, incident management, or safety-related roles.
• Able to communicate and with interpersonal skills. Pro-active and able to work independently and as a team.
• Able to work on rotating shifts including weekends and public holidays.
• Strong hands-on technical skills.

CRISTOFORI MUSIC - A Heritage of Craftsmanship: Building a Skill for Life

Founded in 1980, Cristofori Music began with a simple, powerful vision by our founder, Mr. J.B. Wong: to bring music into every Singaporean home. What started as a humble Piano Technical Centre in Joo Chiat specializing in repair and servicing has grown into Singapore’s largest music education and instrument provider, with over 37 centers islandwide.

We don't just sell instruments; we maintain the "soul" of the piano. As a Cristofori Apprentice, you are joining a Singapore Heritage Brand that values technical expertise and hands-on master. If you have a passion for music, mechanics, and troubleshooting, we offer you a stable, lifelong trade in an industry.

Why Join us

• Comprehensive training in a niche, respected industry
• Direct guidance from experienced technicians
• Clear career progression from Apprentice to become a qualified Cristofori Piano Technician
• On the job training will be provided
• Get a sign-on bonus $3000

Job Summary

You will join as a Piano Apprentice to master piano maintenance, repair work, and restoration through hands-on training, developing specialized skills for a long-term career in piano craftsmanship.

Responsibilities

• Carry out day to day piano assignments diligently and timely manner
• Dismantle, clean, and reassemble piano components accurately to maintain instrument quality
• Identify and troubleshoot piano technical issues to support repair and maintenance processes
• Assist in safely moving and positioning pianos to prevent damage and ensure workplace safety
• Maintain specialized tools and workshop equipment in professional working condition for efficient operations
• Follow instructions precisely and collaborate effectively within a team environment
• Maintain a clean, organized, and workshop environment

Requirement:

• Have a interest in piano/music industry
• Patient, detail-oriented, and eager to learn a specialized, lifelong craft through long-term mentorship.
• No formal qualification required. NITEC, Higher NITEC, or Diploma preferred

Remuneration

Monthly Salary: $1800 to $2800
Working Hours 8.30AM to 5.30PM, alternate Saturday off and Sunday day.
Fringe benefits include medical benefits, insurance coverage, free music course etc.

Working Location

Cristofori Music (HQ), Blk 3014 Bedok Industrial Park E, #02-2150, Singapore 489980

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

The Humanities, Arts, and Social Sciences (HASS) cluster at the Singapore University of Technology and Design (SUTD) invites applications a full-time, teaching-track faculty position in Economics, with focus on empirical research in areas including but not limited to:

• Behavioral economics
• Econometrics
• Macroeconomics

Research on topics relevant to design, technology or artificial intelligence is preferred. Appointments will be made on an initial three-year contract, renewable subject to review.

The successful candidate will: 

• Lead the development and teaching of new undergraduate courses in Economics for an interdisciplinary B.Sc. degree in design, artificial intelligence, and economics
• Teach courses in our undergraduate core curriculum, such as introductory courses in social science or research methods
• Contribute to interdisciplinary initiatives, in particular relating to Design and AI, through collaboration with colleagues in engineering, architecture, computer science, and design.
• Mentor students, including those working on capstone projects that connect research on human problems with technological innovation.

Applicants should have an excellent record of effective teaching at the university level. We especially seek scholars with the potential to develop new directions in interdisciplinary teaching and who are interested in collaborating with scientists and technologists. Experience in or fostering collaborations with industry or the public sector will also be considered an advantage.

About SUTD and HASS 

SUTD is a young and distinctive university with a mission to nurture technically grounded leaders and innovators. The university champions cohort-based learning and interdisciplinary pedagogy, offering degrees in Architecture and Sustainable Design (ASD), Design and Artificial Intelligence (DAI), Engineering Product Development (EPD), Engineering Systems and Design (ESD), and Information Systems Technology and Design (ISTD). At SUTD, artificial intelligence is not merely a tool but a partner in the design process; together, design and AI form the backbone of our curriculum and research. The HASS cluster plays a pivotal and critical role in the university’s commitment to world-class teaching and research excellence. The current HASS faculty brings core expertise in literature, history, theater, film studies, anthropology, communication, psychology, sociology, business, economics, and urban studies. This unique combination of interdisciplinary faculty has given rise to world-class research and teaching that contribute significantly to HASS fields as well as to interdisciplinary projects with other departments at SUTD. For more information, please visit the following websites: https://www.sutd.edu.sg/ and https://www.sutd.edu.sg/hass/

Application Details

Candidates should submit the following materials:

• A cover letter. 
• A curriculum vitae. 
• A statement of teaching experience and philosophy. 
• Evidence of excellence in teaching, such as course evaluation score
• A writing sample of their scholarly work, such as a job market paper (for recent Ph.D. graduates) or selected publication (for more advanced candidates).
• Syllabus for a new course that would be suitable for a B.Sc. degree that focuses     on the intersection of economics with artificial intelligence.
• Names, affiliations, and email addresses of three referees. (Please note that candidates who advance to the interview stage will be asked to submit two letters of recommendation. Please have your recommenders ready to send their letters via email or Interfolio) 

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

•Lead and manage end to end infrastructure for enterprise Gen AI applications hosted on OpenShift (OCP) platforms.

•Own capacity planning and sizing for OpenShift clusters, including OCP pods, Oracle databases, Redis caches, Dell ECS storage, Elastic DB, Postgres, Redhat, Ubuntu (optional) and related infrastructure components

•Design and operationalize Disaster Recovery (DR) infrastructure for Gen AI platforms, ensuring high availability and resilience

•Lead E2E DR setup, including replication, failover, testing, and documentation, in collaboration with infrastructure and network teams.

•Manage certificate lifecycle (TLS/SSL), key management, and secrets handling across Gen AI applications and platforms

•Implement and oversee vulnerability management, patching, and remediation across containers, Kubernetes, and underlying infrastructure

•Support and coordinate penetration testing activities, addressing infrastructure related findings and security gaps

•Good understanding of AWS services (EC2, VPC, CloudWatch, Lambda, Bedrock) and tools (Terraform, CloudFormation) alongside on Prem OpenShift environments.

•Operate and support Control M schedulers, logging, monitoring, and alerting tools for platform observability

•Bonus: experience/knowledge of open weight LLM models for text and vision use cases.

Requirements

•Engineering experience or demonstrated deeper experience setting up infrastructure and tools that enable scalable, secure, and efficient software development and deployment. You'll work closely with Technical Delivery Manger, Development, DevOps, and security teams to ensure platform reliability and performance

•Proven expertise managing OpenShift (OCP) environments in enterprise scale production deployments.

•Hands on experience with infrastructure setup and sizing, performance tuning, and capacity assessment for AI workloads.

•Experience supporting Oracle Database from an application infrastructure perspective.

•Practical knowledge of certificate management, secrets management, and key handling.

•Experience implementing CI/CD pipelines and infrastructure automation.

•Strong background in security, vulnerability management, and compliance controls.

•Proven experience designing and implementing DR infrastructure for mission critical platforms.

•Experience working with AWS cloud services and hybrid cloud integrations.

•Strong coordination and leadership skills to work across Infrastructure, Network, Security, and Application teams.

•Experience with containerization and orchestration tools (Docker, Kubernetes).

Job Description & Responsibilities

The Senior Technical Designer plays a key role in supporting the technical team and ensuring the accuracy, quality, and timely delivery of technical design outputs across all projects.

The role involves developing approved design concepts into detailed technical drawings, working closely with CAD designers, the internal design team, and external consultants to ensure compliance with client requirements and local regulations.

What you'll be doing

1. Technical Drafting & Documentation

• Prepare and review detailed design drawings and technical documentation using CAD software
• Ensure all drawings comply with internal standards, project specifications, and local building codes and regulations
• Maintain and improve technical templates and documentation standards across projects

2. Project Coordination

• Collaborate with the design team to translate conceptual designs into accurate technical drawings
• Coordinate with project managers, consultants, contractors, and suppliers to resolve technical issues
• Support site coordination and provide technical clarifications to ensure design intent is achieved

3. Technical Expertise (Residential & Hospitality)

• Apply strong expertise in high-end residential and hospitality detailing
• Resolve complex technical and construction detailing challenges while maintaining design integrity
• Propose practical, buildable, and cost-efficient technical solutions

4. Quality Assurance

• Review technical drawings to ensure accuracy, consistency, and compliance
• Support continuous improvement of drafting workflows and technical processes

What we're looking For:

• Degree in Architecture, Interior Design, or a related field
• Minimum 5–8 years of relevant experience in technical design/ drafting
• Strong knowledge of construction detailing and materials
• Proficient in AutoCAD, SketchUp, and/or Revit
• Good understanding of local building codes and regulations
• Strong coordination and problem-solving skills
• Ability to manage multiple projects and meet deadlines
• Good communication and teamwork skills