This role supports Open Content Product Operations by delivering high-quality analysis, reporting, and performance visibility against clearly defined requirements. You will work with large, varied datasets to produce robust, trusted outputs that inform operational and product decision-making.
A core focus of the role is working with Open Content data — data spanning multiple sources, formats, markets, and use cases — and applying strong technical skills and data judgement to select appropriate data, ensure quality, and build reliable reporting, primarily using Power BI.
The role also contributes to improving efficiency by reducing manual reporting and data preparation, through a combination of building automation directly where possible and working with technology or data engineering teams to implement more scalable solutions.
Key Tasks / Responsibilities:
Deliver analysis, metrics, and reporting against clearly defined output requirements, working closely with Product Operations and Product Management
Identify, extract, clean, and structure data from available sources to create accurate, consistent datasets
Build, maintain, and enhance Power BI dashboards and reports, including data models, measures, and recurring reporting outputs
Create and maintain trusted business metrics and KPIs, ensuring clear definitions, documentation, and transparency around assumptions or limitations
Identify manual, repetitive, or inefficient reporting and data processes and drive improvements through automation, including building automation directly and working with data, platform, or engineering teams to raise tickets and support the creation of APIs, feeds, or data pipelines
Collaborate with cross‑functional stakeholders (e.g. Product, Operations, Finance, Technology) to gather inputs, align definitions, and ensure reporting accuracy
