Role Overview

The Maintenance Manager (MM) is fully accountable for Day-2 operations, system stability, and service quality of Singapore Government IT projects. This role requires strong ownership of the system in production, excellence in incident handling and reporting, and close collaboration with project (Day-1) teams to ensure smooth transitions, aligned expectations, and operational readiness. The MM is expected to act as the single point of ownership for maintenance, represent the maintenance team to external customers, and drive continuous improvement of operational processes.

Key Responsibilities

1. End-to-End Maintenance Ownership

• Take full ownership of system maintenance, stability, and operational performance.
• Ensure the system is production-ready at all times, including post-release support and steady-state operations.
• Proactively identify operational risks and drive mitigation plans.
• Serve as the primary authority for Day-2 matters, decisions, and escalation.

2. Incident & Problem Management

• Lead and manage major incidents (Sev 1 / Sev 2) from detection to closure.
• Ensure timely escalation, coordination, and resolution across infra, system, and application teams.
• Produce clear, structured incident reports, including:
• Incident timeline
• Impact assessment
• Root cause analysis (RCA)
• Corrective and preventive actions
• Present incident findings confidently to external customers and stakeholders.
• Track recurring issues and drive problem management initiatives.

3. Stakeholder Communication & Reporting

• Represent the maintenance team in operational meetings, reviews, and briefings with external customers.
• Prepare and present maintenance slides, operational dashboards, and incident summaries.
• Communicate system health, risks, and recovery plans clearly to both technical and non-technical audiences.
• Build trust with stakeholders through transparency, accountability, and delivery.

4. Day-1/ Day-2 Alignment & Transition
Work closely with Day-1 project teams to:

• Align expectations on operational readiness and support scope
  Review release schedules, cutover plans, and post-go-live support Ensure proper handover of documentation, SOPs, and system knowledge

• Validate that new releases are supportable, operable, and maintainable before acceptance into Day-2.
• Raise gaps early and enforce operational acceptance criteria.

5. Operations Governance & Process Excellence

• Define, maintain, and enforce maintenance SOPs, escalation paths, and support workflows.
• Ensure disciplined execution of incident, problem, and change management processes.
• Drive continuous improvement of operational processes and service quality.
• Support audits, reviews, and governance checks as required by government projects.

6. Team Leadership & Coordination

• Lead and coordinate in-house Day-2 Infra, System, and Application teams.
• Ensure clear roles, responsibilities, and accountability across support functions.
• Manage duty rosters, standby arrangements, and operational coverage.
• Coach team members on incident handling, reporting quality, and operational discipline.

Required Qualifications

• Singapore Citizen (mandatory).
• Bachelor’s Degree in IT, Computer Science, Engineering, or equivalent.
• Minimum 8 years of IT experience, with at least 3–5 years in a Maintenance Manager / Operations Lead / Production Support Lead role.

Mandatory Experience & Skills

• Strong hands-on experience in IT Maintenance / Day-2 Operations.
• Demonstrated ownership of end-to-end incident management, including major incidents.
• Proven ability to write high-quality incident reports suitable for external customers.
• Experience preparing and presenting maintenance and incident slides to external stakeholders.
• Strong experience working with project (Day-1) teams on release planning, handover, and support readiness.
• Solid understanding of ITIL-based service management practices.
• Ability to operate effectively in 24/7 operational environments.

Preferred / Advantageous Experience

• Experience supporting Singapore Government IT systems.
• Familiarity with environments involving:
• Application platforms (Java, Node.js, microservices)
• Integration platforms (Kafka, MQ, REST/SOAP)
• Containerized platforms (Docker, Kubernetes)
• Experience in audit-heavy, security-sensitive, or high-availability systems.
• ITIL Foundation or higher certification.

Job Purpose

The purpose of this role is to plan and oversee shift wise production, utilize available machineries and manpower for better productivity and fulfillment and adhere to standards

Primary Responsibility

Area: Production Management

Key activities

"Organize production setup as per production schedule, assign task to associates, follow standard procedures, methods, BPS & work instructions, adapt & steer primary production activities to fulfil SQCD targets of the shift.

Track production performance and efficiency KPI (OEE, FPY, scrap, tool life, levelling, fulfilment, etc.), identify and record deviations"

Key Result Areas / Indicators

Shift-wise SQCD

Area: Daily shop Management

Key activities

Conduct & document checks, Quality audit, eLPC to ensure conformance to safety, quality & shop-floor standards. Record shift events (attendance, breakdowns, quality issues, criticality, performance, etc). Summarize shift events & performance and handover to next shift FLM to ensure seamless production continuity

Key Result Areas / Indicators              

No deviations to set standards

Area: People Management

Key activities

 Coaching & Skill development Supervise and develop competent workforce of the manufacturing unit to improve efficiency. Organize and train new associates for the production lines. Track & monitor skill levels of existing associates. Organize, train and coach them to understand the requirements and reasons behind various processes, procedures & controls planned to ensure safety, efficiency and defect free production                            

Key Result Areas / Indicators

Productivity, Skill management

Area: Cross functional collaboration

Key activities

Participate and organize between internal departments of the manufacturing unit for on-time delivery.

Key Result Areas / Indicators                            

Program fulfillment

Area: Inventory Management

Key activities

Plan and control WIP for efficient value stream management.

Key Result Areas / Indicators              

Plant production cost

Area: Bosch Production System

Key activities

Promote and implement BPS concepts.

Key Result Areas / Indicators

BPS maturity

Area: Continuous improvement and change initiatives

Key activities

Motivate and coach associates into active engagement of learning, problem-solving & identifying potentials in manufacturing for Kaizens, suggestions on SQCD to enable operational excellence.

Key Result Areas / Indicators

Idea Per associate

Area: Digitalization

Key activities

Contribute for implementing innovative digitalization solutions in the value stream   

Key Result Areas / Indicators

I4.0 - paperless manufacturing

Area: Employee & industrial relation

Key activities

Engage proactively with associates to sustain an open forum for them to voice their concerns, grievances, etc. Clarify, advice, counsel, resolve or raise topics to superiors in a fair &transparent manner to safe guard interests of associates & management and build a progressive work environment.   

Key Result Areas / Indicators

Lawful conduct, no disruption in production.

Job Details:

You will be part of the technical specialists working at the waste management facilities including Integrated Waste Management Facility (IWMF) - a large-scale waste management infrastructural project, and Tuas South Incineration Plant (TSIP).

· You may be part of the project team to supervise IWMF construction progress.

The work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.

• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.

• To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

· You may be part of the technical team in the operation and maintenance of TSIP. Your work scope includes:

• To lead a team of technical supervisors and specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.

• To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbo-generators, motors, switchgears, low tension and high tension equipment, distributed control system and field instruments.

• To administer contracts for the operation and maintenance of mechanical, EICA or building services equipment

• To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety

• To formulate and prepare standard operating and safety procedures, equipment testing / changeover programmes

• To perform shift work in a waste-to-energy facility, if needed

• To work closely with the management of TSIP to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

• Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering)

• Preferably with 3-5 years of relevant experience. No experience required, welcome to apply*

• Candidates with professional certification, e.g. Professional Engineer, Steam Engineer, Licensed Electrical Worker, Workplace Safety and Health Officer, will be given preference

• Possess good technical background and strong analytical skills. Knowledge in solid waste management would be an advantage

• Proficient in Microsoft Office, and preferably in Navisworks and Primavera P6

• Mature, independent, resourceful, and a good team player

• Good interpersonal communication, presentation and writing skills

• Able to perform shift work will be advantageous

• Able to work at construction sites and travel overseas for FATs and training

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

*Officers will first undergo training such as foundation modules on the operation and maintenance of waste management facilities and WTE plants; and an attachment with On-Job-Training at TSIP.  Thereafter, they can be deployed for shift or non-shift work at IWMF or TSIP.

Location: Tuas

Working Arrangement:

Working Day : Everyday (including weekends and public holidays depending on 12-hour shift cycle)

Rest Day : 5 rest days within one 15-day

Salary: TBC depending on relevant experience

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Job Details:

You will be part of the technical specialists working at the waste management facilities including Integrated Waste Management Facility (IWMF) - a large-scale waste management infrastructural project, and Tuas South Incineration Plant (TSIP).

· You may be part of the project team to supervise IWMF construction progress.

The work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.

• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.

• To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

· You may be part of the technical team in the operation and maintenance of TSIP. Your work scope includes:

• To lead a team of technical supervisors and specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.

• To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbo-generators, motors, switchgears, low tension and high tension equipment, distributed control system and field instruments.

• To administer contracts for the operation and maintenance of mechanical, EICA or building services equipment

• To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety

• To formulate and prepare standard operating and safety procedures, equipment testing / changeover programmes

• To perform shift work in a waste-to-energy facility, if needed

• To work closely with the management of TSIP to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

• Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering)

• Preferably with 3-5 years of relevant experience. Fresh graduates are welcome to apply*.

• Candidates with professional certification, e.g. Professional Engineer, Steam Engineer, Licensed Electrical Worker, Workplace Safety and Health Officer, will be given preference

• Possess good technical background and strong analytical skills. Knowledge in solid waste management would be an advantage

• Proficient in Microsoft Office, and preferably in Navisworks and Primavera P6

• Mature, independent, resourceful, and a good team player

• Good interpersonal communication, presentation and writing skills

• Able to perform shift work will be advantageous

• Able to work at construction sites and travel overseas for FATs and training

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

*Officers will first undergo training such as foundation modules on the operation and maintenance of waste management facilities and WTE plants; and an attachment with On-Job-Training at TSIP.  Thereafter, they can be deployed for shift or non-shift work at IWMF or TSIP.

Location: Tuas

Working Arrangement:

Working Day : Everyday (including weekends and public holidays depending on 12-hour shift cycle)

Rest Day : 5 rest days within one 15-day

Salary: TBC depending on relevant experience

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

Senior Project Engineer/Project Manager

Responsibilities:

• Oversee multiple maintenance contracts including electrical system, Security system and M&E system with different client
• Ensure maintenance activities comply with Service Level Agreements for response time, uptime, and reporting.
• Lead, train, and supervise the maintenance team across different client sites
• Manage spare parts inventory
• Prepare and submit monthly maintenance reports, trend analysis, and recommendations to clients
• Schedule the maintenance, firmware updates, cyber security patches and system backup
• Take full ownership of Retrofitting, upgrading or alternative and additional works
• Act as the single point of contact for multiple clients regarding maintenance contract performance
• Identify variation orders or upsell opportunities
• Ensure client satisfaction through transparent communication and rapid issue resolution
• Other assigned maintenance or project by superior

Requirements:

• Degree in Electrical / Electronic or equivalent
• Minimum of 5 years’ experience in electrical/ELV maintenance, condition monitoring, or M&E services, with at least 3 years in a supervisory role
• Able to work effectively in a multidisciplinary environment
• Self-starter and team leader with good communication and interpersonal skills
• Possess Class 3 license with own vehicle
• Hands-on maintenance experience with Partial Discharge monitoring system would be a high advantage
• Possess PMP certification would be an advantage
• Singaporean only

Key Skillset

• Leadership: Inspire, motivate, and hold people accountable.
• Negotiation: Skilled at finding win-win solutions with clients, vendors, and team members
• Problem-Solving: Able to tackle complex, often ambiguous, problems and make data-driven decisions.
• Technical Proficiency: Understand the technical domain of your contracts well enough to make informed decisions and earn the respect of your team
• Communication: Exceptional at communicating up, down, and across the organization—both verbally and in writing.
• Strong presentation and verbal skills with the ability to deliver arguments clearly and confidently
• Possess the ability to think laterally and make decisions
• Financial Acumen: Understand P&L statements, budgeting, forecasting, and reading financial reports.
• PC Literate with strong skills in MS office, MS project
• Be able to work independently within a fast paced, target driven environment
• A pro-active attitude

Benefits:

• 0–20% Performance-Based Bonus (PRP) per month

• 2% Medical Allowance per month

Job Responsibilities:

• Ensure project is carried out on time, within budget and with excellent quality.

• Oversee construction activities on site, any Changes to Works and check the drawing to ensure the design can be carried in an effective manner.

• Project management, coordination, implementation, execution, control and completion of specific project.

• Ensure all changes to specifications, work scopes and drawings are properly documented.

• Main point of contact, attend meeting at site, clients and our project team and relevant authorities.

• Responsible for site supervision and implementations.

• Monitor project costing, budget, claims and schedule.

• Manage and lead a project team to ensure site progress accordingly to project schedule.

• Ensure Environment, Safety and Health practices are always adhered.

Job Requirements:

• Diploma / Degree in Mechanical Engineering or equivalent.

• Minimum 3 years’ experience in mechanical works for construction subcontractor (preferably ACMV).

• Able to read and use AutoCAD drawings.

• Strong coordination, communication, and problem-solving skills

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301

• To provide Project execution including cost management, co ordination with contractors and project related duties.
• To plan the works schedule and work out the material and equipment requirement for purchasing department to place order on time.
• Ensure workers to take necessary safety precautions and follow work safety regulation at all times.
• Regular check on the daily activities of the workers under supervision and ensure satisfactory quality standard to meet the requirement.
• Responsible for all site testing and inspection activities are carried out.
• Liaise with authorities, consultants and sub contractors progress claims.

Meet the Team

The APJC Talent Acquisition team enables Cisco’s Sales organisation by attracting and hiring talent that fuels growth across one of Cisco’s most diverse and dynamic regions. As part of Cisco’s People & Communities organisation, the team partners closely with business leaders to translate strategy into scalable hiring outcomes. The team is geographically distributed across Greater China, Japan, ASEAN, ANZ, Korea, and India, bringing deep local market expertise and strong regional collaboration. Our vibe is fast-paced, commercial, inclusive, and outcome-focused, with a strong emphasis on trust, data, and continuous improvement. What makes this team exciting is the opportunity to shape regional hiring strategy while influencing how Cisco attracts talent at scale across APJC!

Your Impact

As Cisco’s Senior Talent Acquisition Lead for APJC Sales, you will lead a group of high-performing talent professionals passionate about attracting leading talent across the region. You thrive in a dynamic environment and are motivated by building targeted strategies to attract discerning, high-impact professionals aligned to Cisco’s growth priorities. You seamlessly establish trust with Sales leaders and coach them on how to build and strengthen their teams to drive performance across APJC. You bring deep experience recruiting across cultures, countries, and functions, balancing regional scale with local market nuance. You will also champion innovation in how talent is identified and engaged, leveraging emerging technologies such as AI to evolve sourcing strategies, generate market insights, and continuously enhance the hiring experience. You are a talent magnet, committed to developing others, with a proven track record of leading teams that consistently deliver on their goals. You have led transformative teams, know when to deploy proven strategies or build new ones from scratch, and are invested in creating an inclusive, high-performing hiring culture that works for all.

Minimum Qualifications

• 15+ years of Talent Acquisition or HR experience, including leadership responsibility across multiple countries or regions.
• 10+ years of experience leading recruiting for Sales and/or Marketing functions in a global, matrixed organisation.
• Demonstrated experience building and executing multi-country recruiting strategies aligned to business priorities.
• Proven experience managing and developing distributed recruiting teams.
• Experience using recruiting metrics and analytics to inform strategy, prioritisation, and operational improvement. 

Preferred Qualifications

• Experience leading Talent Acquisition across the APJC region with strong understanding of regional talent markets and cultural nuance.
• Track record of closing senior, leadership, or hard-to-fill roles in competitive markets.
• Strong stakeholder partnership skills with the ability to coach and influence senior business leaders.
• Demonstrated commitment to equity and inclusion through hiring strategies and candidate experience design.
• Results-driven leadership style with the ability to balance strategic planning and hands-on execution.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Overview
We are seeking a highly capable Project Manager to oversee the implementation of advanced SCADA and control system solutions within rail and metro infrastructure projects. This position is responsible for driving full project lifecycle execution across local and overseas deployments, ensuring delivery excellence across safety, cost, timeline, and quality benchmarks, while maintaining strong stakeholder engagement.

What You’ll Be Doing

• Take ownership of full lifecycle project delivery for rail-related SCADA and control system initiatives.
• Plan and steer project execution strategies, covering timelines, financials, manpower allocation, and deliverables.
• Lead coordination across multiple functions including design, procurement, site execution, testing, commissioning, and third-party vendors.
• Build and maintain strong working relationships with clients, consultants, and project partners as the key representative for project matters.
• Anticipate project risks, technical dependencies, and integration challenges, and implement mitigation strategies early.
• Ensure all activities are aligned with contractual obligations, regulatory standards, and safety protocols.
• Handle contract administration aspects such as variation orders, claims, and scope adjustments.
• Track and report project health, including schedule adherence, cost performance, and key risk areas to leadership.
• Promote delivery excellence through structured processes, continuous improvements, and application of past project insights.

What We’re Looking For

• Degree in Electrical, Electronics, Computer, Communications Engineering, or a related technical field.
• Around 10 years or more of experience managing complex infrastructure or engineering projects, ideally within rail, metro, or critical systems environments.
• Solid understanding of SCADA and industrial control systems, including integration across multiple subsystems.
• Familiarity with contract management, commercial structures, and governance in large-scale engineering projects.
• Proven leadership in managing diverse teams across different disciplines and cultures.
• Strong interpersonal and communication skills, especially in client-facing situations.
• A proactive and driven individual who can navigate ambiguity and complex project dynamics.
• Professional project management certification (e.g. PMP) is advantageous.

What You Can Expect

• Involvement in major rail and metro infrastructure developments.
• Opportunities to work on regional and global projects.
• A role with strong ownership and influence over project outcomes.

Work Location: North (Main Office) / Islandwide Sites

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

• Work on Mission‑Critical National Defence Programmes
• End‑to‑End Product Ownership on Long‑Lifecycle Platforms

About Our Client

Our client is a leading defence engineering organisation, recognised for delivering mission‑critical electronics and systems across land, air, and maritime platforms. With strong government partnerships and long‑term defence programmes, they are at the forefront of advanced electronics, secure systems, and next‑generation defence technologies, offering a stable yet innovation‑driven environment for senior leaders.

Job Description

• Define and own the product strategy and roadmap for defence electronics, including mission computers, platform communications, sensors, and C2 systems.
• Align product direction with defence capability requirements, platform roadmaps, and long‑term sustainment strategies.
• Identify and integrate emerging technologies such as AI, open‑architecture systems, modular electronics, secure processors, and advanced sensors.
• Conduct market research and analysis, including customer segmentation, ecosystem mapping, TAM/CAGR analysis, and competitive assessments.
• Develop commercial business cases, including 3‑year revenue forecasts, cost models, and margin expectations.
• Lead go‑to‑market strategies, covering pricing, positioning, sales enablement, and channel partner engagement.
• Establish and manage strategic partnerships with system integrators, distributors, and technology providers.
• Drive early technical engagement with suppliers and partners ahead of formal programme or platform insertion.
• Collaborate closely with engineering, programme, and manufacturing teams to ensure technical feasibility, scalability, and TRL readiness.
• Assess risks across regulation, competition, customer adoption, and market dynamics, recommending mitigation strategies where required.

The Successful Applicant

• Degree in Engineering or a related technical discipline.
• 7+ years of experience in defence, aerospace, or high‑reliability electronics environments.
• Strong background in product management for electronics, embedded systems, or platform‑based solutions.
• Prior pre‑sales or customer‑facing experience within defence programmes
• Proven ability to lead cross‑functional teams and manage multiple strategic initiatives simultaneously.
• Commercially driven, with strong stakeholder management and communication skills.
• Willingness to travel as required.

What's on Offer

This role is ideal for experienced product leaders ready to step into a senior management position and influence the strategic direction of advanced defence platform electronics within a progressive organisation.

Contact

Tiffany Wong (Lic No:R22110815 / EA no: 18S9099)

Quote job ref

JN-042026-6991969

Phone number

+65 6416 9801

Michael Page International Pte Ltd | Registration No. 199804751N   

The selected candidatewill be responsible for overseeing the end-to-end delivery of 66/230/400KVprotection and control system projects, ensuring design accuracy, regulatorycompliance, and timely execution.

Responsibilities

· Test and commissionprotection and control systems after modifications to ensure operationalreadiness

· Coordinate andcommunicate effectively with contractors, suppliers, business partners, and endcustomers to achieve on-time project delivery

· Collaborate with endcustomers to verify design accuracy and align project milestones with timelines

· Manage and maintain allproject documentation in compliance with client specifications for traceabilityand quality assurance

· Ensure adherence toregulatory requirements and occupational health and safety standards throughoutproject execution

Required competenciesand certifications

· Diploma or Degree inElectrical/Electronic Engineering or a related discipline

· Minimum 3 years’experience as Site Manager for SPPG 66/230/400KV Switchgear projects

·       Good Pay + Good allowance + GoodBonus

·       Interestedcandidates please send an updated Resume / CV in Ms Word format to lilian@recruitflash.com or WhatsApp’syour resume to 98332779 ( no Calls)

·       Consultant in-charge : Quah LiLian (Lilian) ( Registration No: R1983286 )

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

. Manage, maintain and continually improve the existing ISO 9001 / 14001 QMS, 13485 EMS and Business Excellence

(SQC)

. Scheduling and monitoring of QC Daily Inspection Work Plan.

· Responsible on the Corrective and Preventive Action relating to customer complaint.

· Responsible for generating of Work Instruction which deem required for Guiding QA Op.

· Ensure QA activities and operation is according to written procedures.

. Responsible for ensuring the completeness and free of error for OQC Inspection Report and First Article.

. Carry out the duty of Internal Auditor during QMS and EMS internal audit.

· Ensure QA/QC outgoing output is met to achieve production on time delivery

. Monitor and Evaluate Supplier Performance

. Coordinate with internal teams on investigation of customer complaint on product quality and internal non-

conformance, including corrective actions.

. Provide timely response to customer on quality matters including product quality complaint.

· Review on non-conformances & approve disposition actions.

. Handle customer claims, quality issues. Follow up closely with customers and the relevant department on all non-

conformances reports.

. Responsible for liaising with customers and suppliers on non-conformance activities as well as performing root

cause analysis and determining of the effective corrective actions to reduce or eliminate the cost of poor quality.

Requirements

. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate

Diploma/Professional Degree in Engineering / Quality Assurance Engineering (Others) or equivalent.

. At least 5 Year(s) of working experience in the related field is required for this position.

. Preferably Manager specialized in Quality Control/Assurance or equivalent.

The purpose of this position is to manage daily maintenance operations with a team of maintenance personnel to ensure machine and equipment availability, reliability, efficiency, and adherence to quality and safety standards for production

• Repair and Maintenance                                                                                                                          Perform repairs and maintenance tasks to rectify issues identified during inspections or troubleshooting. MTBF, Plan vs Unplanned Ratio, blue collar associate Skill Level Index
• Maintenance reporting and spares planning
  Provide regular reports on maintenance activities, repairs, and equipment status to stakeholders. Track key department KPIs such as MTBF, MTTR, PMI completion and other relevant metrics. Keep track of spare parts inventory, plan and initiate procurement processes as needed.
  Dept SQCD targets, R&M Budget, MAZE Inventory
• Task allocation and monitoring
  Allocate maintenance tasks, repairs, inspections, and preventive maintenance activities to team members based on skill levels, workload, and equipment needs. Plan regular inspections to identify potential issues, wear and tear, or signs of malfunction, and address them before they escalate.
  TPM Step Level
• Trouble shooting
  Provide quick response and support in diagnosing and trouble shooting maintenance problems, using the technical expertise and collaboration with the team to find effective solutions. Participate in TPM activities.
  MTBF, MTTR
• Maintenance analysis and optimization.
  Document and analyse maintenance activities, repairs, inspections, maintenance schedules, equipment history, trends, to identify areas of improvement and implement necessary changes. Identify opportunities for Digital projects, smart automation, cost reduction, improvements etc.
  Kaizen, Lessons Learned, Employee Suggestions
• Competency Requirement

Knowledge:

• Advance knowledge and understanding of Machine elements and control systems.
• Advance knowledge on electrical and mechanical safety.
• Advance knowledge on lean principles, IATF standards

Functional Skills:

• Advance knowledge in Diagnosis & Trouble shooting skills of machine elements
• Advance knowledge in Root cause identification & correctives Actions, Machine & gauge capability

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Assistant-Senior-Manager-%28Corporate-Systems%29/32397-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.  

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.  

As part of our team, you can look forward to an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.  

https://nusit.nus.edu.sg/ 

Job Description

The candidate will be responsible for IT project delivery and application support for systems in the Campus Life / University Campus Infrastructure / Corporate Administration. This is an exciting area that positively enhances the staff & student experience on campus. Examples of systems include Facility Booking, Hostel, Dining, Facility & Tenancy Management & Door Access systems.

The candidate will be assigned to Projects and Systems according to his/her aptitude and experience. Candidate will also need to work closely with the user community, external vendors, and other stakeholders to achieve the desired objectives. While the individual will grow in-depth business knowledge in the above-mentioned business domain, he/she may be assigned to deliver IT projects of other areas.

Duties and Responsibilities

Project Management

• Manage the delivery of projects to ensure that project targets are met. Activities include conducting user requirements analysis, participating in solution design, planning, testing, executing and deploying solutions for production use.
• Work closely with various business stakeholders to crystalize and formalize business and system requirements.
• Work closely with various IT stakeholders to adhere with IT policies, standards, best practises and governance.
• Manage procurement activities, prepare tender specifications for publishing, evaluate and recommend potential solutions and/or vendors.
• Liaise closely with vendors to ensure successful delivery of products and/or services in accordance to contract.

Maintenance and Support

• Accountable for the provision of on-going application maintenance and support to ensure SLAs are met.
• Oversee and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
• Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and NUS guidelines and policies are met.
• Performs systems and data analysis including analysing existing system/program logic difficulties and revising the logic and procedures as necessary.
• Handles audit queries and ensures audit and security compliance are met.
• Liaises closely with business users and build good rapport.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Liaise closely with vendors to ensure successful provision of support and maintenance in accordance to contract. 

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 10 years within IT industry, inclusive of 4 years in a technical role and 6 years in project management.
• Good grasp of IT technologies (on premise and Cloud solutions), methodologies, architectures, and best practices 

The purpose of this position is to manage daily maintenance operations with a team of maintenance personnel to ensure machine and equipment availability, reliability, efficiency, and adherence to quality and safety standards for production

• Repair and Maintenance                                                                                                                          Perform repairs and maintenance tasks to rectify issues identified during inspections or troubleshooting. MTBF, Plan vs Unplanned Ratio, Blue collar Associate Skill Level Index
• Maintenance reporting and spares planning
  Provide regular reports on maintenance activities, repairs, and equipment status to stakeholders. Track key department KPIs such as MTBF, MTTR, PMI completion and other relevant metrics. Keep track of spare parts inventory, plan and initiate procurement processes as needed.
  Dept SQCD targets, R&M Budget, MAZE Inventory
• Task allocation and monitoring
  Allocate maintenance tasks, repairs, inspections, and preventive maintenance activities to team members based on skill levels, workload, and equipment needs. Plan regular inspections to identify potential issues, wear and tear, or signs of malfunction, and address them before they escalate.
  TPM Step Level
• Trouble shooting
  Provide quick response and support in diagnosing and trouble shooting maintenance problems, using the technical expertise and collaboration with the team to find effective solutions. Participate in TPM activities.
  MTBF, MTTR
• Maintenance analysis and optimization.
  Document and analyse maintenance activities, repairs, inspections,maintenance schedules, equipment history, trends, to identify areas of improvement and implement necessary changes. Identify opportunities for Digital projects, smart automation, cost reduction, improvements etc.
  Kaizen, Lessons Learned, Employee Suggestions

Knowledge:

• Advance knowledge and understanding of Machine elements and control systems.
• Advance knowledge on electrical and mechanical safety.
• Advance knowledge on lean principles, IATF standards

Functional Skills:

• Advance knowledge in Diagnosis & Trouble shooting skills of machine elements
• Advance knowledge in Root cause identification & correctives Actions, Machine & gauge capability