General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

HR Technology Strategy: 

• Develop and implement a comprehensive HR technology strategy aligned with the organization’s goals.
• Stay current with HR technology trends and recommend innovative solutions.

System Implementation and Management: 

• Work with the Project Manager to lead the selection, implementation, and maintenance of HR software systems and other relevant platforms.
• Oversee system integrations to ensure seamless data flow between HR and other business systems.

Project Management:

• Work with the Project Manager to manage HR IT projects from initiation to completion, ensuring timely delivery an adherence to budget and quality standards.
• Coordinate with vendors, consultants and internal teams to achieve project objectives.

Vendor Management:

• Manage relationships with vendors and service providers supporting HR systems.
• Monitor vendor performance against agreed SLAs and KPIs, and ensure timely issue resolution.
• Oversee contract compliance and support contract renewals and evaluations.
• Work closely with vendors to ensure quality delivery, system stability, and continuous improvement.

Process Improvement:

• Analyse HR processes and identify opportunities for automation and efficiency improvements.
• Implement process improvements to enhance the employee experience and operational efficiency.

Documentation: 

• Create and maintain documentation such as design specifications, test plans, and user guides in accordance with adopted methodologies.

Change Management: 

• Facilitate user testing and execute change requests in accordance with the internal change and release process

Issue Resolution: 

• Resolve problem tickets escalated from the Service Desk within the agreed service level.

Compliance:

• Ensure HR technology solutions comply with relevant laws, regulations and organizational policies.
• Maintain up to date knowledge of legal requirements and industry standards.

Requirements

• Bachelor’s degree in Information Technology, Human Resources, or a related field. 
• Proven experience in HR IT or a similar role. 
• Strong understanding of HR technology systems and related technologies. 
• Understanding of HR processes, regulations, and metrics, along with experience in implementing and managing HR technology solutions. 
• Excellent project management skills. 
• Strong analytical and problem-solving abilities. 
• Excellent communication and collaboration skills. 
• Ability to work independently and manage multiple priorities. 

Preferred Skills: 

• Experience with SAP Successfactor (Employee Central, Recruitment Management, Performance and Goals Management, Learning Management System) and Qualtrics.  
• Knowledge of change management processes. 
• Ability to create and maintain comprehensive documentation. 
• Experience in process re-engineering and business process improvement initiatives. 

We are looking for an ambitious Marketing Executive to help us increase our clients‘ Brand awareness and Customer base through the promotion of their products and services at our event sites in Singapore.

As a member of our Marketing team, you will have room to advance your career. Our candidates receive 1-on-1 coaching/mentorship, continuous training and career guidance, travel opportunities, leadership opportunities to coach newcomers and fast tracked career advancement/growth.

Responsibilities

1. Participate and ensure the successful execution of our events marketing campaigns
2. Promote our products or services to existing and potential customers
3. Work with the rest of the Marketing team to develop promotion strategies and oversee their implementation

Requirements

Background in Sales, Marketing, or similar roles is a plus

• Open minded and willingness to learn

• Good communication and presentation skills is a plus
• Candidates with no prior experience are welcome to apply

Job Type: Full-time

The Role

This position will manage and administer leases in a portfolio of properties.

Job Responsibilities

• Responsible for management of leases which includes preparing and checking lease documents, checking and activation of contracts, and conducting relevant searches.
• Execute the arrears management process in collecting payments from tenants of a portfolio of properties, prepare arrears report on a regular interval.
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.
• Responsible for maintenance of lease management database and tracking reports ie. tenancy schedule, tenant information, status of lease documentation.
• Provide lease administrative support such as ordering of flowers, processing of invoices, accrual of expenses, arranging of couriers, amongst others.
• Provide departmental support on lease administrative matters.

Job Requirements

• Diploma in relevant courses.
• At least 1 year of relevant experience.
• Proficiency in Microsoft Word is essential.
• Experience in SAP will be an added advantage.
• You should be meticulous, diligent, a team player, independent and possess initiative. Other key attributes include excellent communication and interpersonal skills.

Head of Design Management - Experience

About Dyson

Dyson is engineered for invention, grounded in the pursuit of better. We don’t just make products—our teams rethink how people experience technology, breaking convention to set new benchmarks in design, innovation, and user satisfaction. You’ll shape how millions connect with our technology, across categories and around the world, working at the cutting edge in a culture that values resilience, drive, and detail.

About the Role

Reporting to the VP of New Product Development within the CTO organisation, the ‘Head of Design Management – Experience’ will build, lead, and inspire a new team of Experience-led Design Managers at Dyson. This role is accountable for defining and delivering exceptional end-to-end user experiences across all Dyson categories—including Robotics, Environmental Care, Floorcare, Beauty, and emerging new categories.

As a senior advocate for the user at Dyson, you’ll set the strategy, standards, and vision for what ‘world-class user experience’ means in a constantly evolving market. You’ll shape the team, guide high-profile programmes, and influence senior decision makers, ensuring our products deliver against Dyson’s ambition for innovation, delight, and continuous improvement.

Key Responsibilities

• Build, lead, and develop a high-performing team of ‘Design Manager – Experience’ experts, fostering a culture of excellence, curiosity, and continuous growth.

• Set and maintain the vision, standards and strategy for a best-in-class user experience across both physical and digital journeys.

• Champion the voice of the user at all stages—from concept to daily use—ensuring that user insight drives decision-making, feature definition, and innovation.

• Guide, coach, and set the direction for your team, supporting individual development, training, setting measurable goals, and ensuring high performance.

• Define and drive the ‘Design Management – Experience’ function—hiring, training, and inspiring the team while embedding new processes and ways of working.

• Own and oversee all elements of end-to-end user experience across Dyson’s categories, ensuring consistency, innovation, and measurable impact.

• Lead and inspire cross-functional project teams, aligning Engineering, Design, Digital, Commercial and Supply Chain with user-centred goals.

• Define and embed requirements for data, analytics, and feedback mechanisms to ensure user insights shape ongoing and future product development.

• Benchmark Dyson’s product experiences against industry leaders, translating global trends into new opportunities and standards.

• Proactively identify opportunities to deliver new, future-facing user experiences that are inventive, differentiated, and defend Dyson’s position as innovation leader.

• Present strategy, progress, and user insights to C-level stakeholders, influencing investment and buy-in across the company.

• Hold accountability for the delivery of user experience objectives—on time, to specification, and within agreed cost and quality criteria.

• Cultivate relationships with global stakeholders, commercial teams, and external partners to extend Dyson’s user experience ambition.

• Drive a culture of continuous improvement, challenging the team to deliver better ways of working and new standards for the business.

About You

Industry Expertise / Experience

• Significant leadership experience overseeing product or user experience management in a technology-led, design-driven organisation.

• Deep understanding of physical and digital product experience, with a proven record of delivering a portfolio of globally successful products and solutions.

• Demonstrated capability in building and leading world-class teams, in a fast-paced, high-growth environment.

• Strong track record of influencing senior stakeholders and driving strategy at a global level.

• Strong knowledge of market and user experience trends, with an ability to anticipate and shape Dyson’s approach.

Skills

• Visionary leadership: able to set and deliver a compelling vision for user experience, instilling high standards and inspiring confidence.

• Team development: track record in recruiting, coaching, mentoring and developing high-performing teams, bringing out the best in others.

• Strategic: capable of synthesising complex data, trends, and business needs to shape clear and actionable experience strategies.

• Communication: able to engage and influence at all levels, including executive leaders, translating complex insights into clear recommendations.

• Cross-functional influence: adept at building relationships and bringing diverse teams together to deliver strong results.

• Data- and insight-driven: obsessive about user feedback, analytics and continuous learning.

• Agile mindset: resilient, adaptable, and relentless in pursuit of better—for the user, the team, and Dyson.

Behaviours

• Energy, passion, and curiosity—an industry expert who loves coaching, learning, and shaping the future.

• Confident, credible and respected—able to represent the function at the highest level in the organisation.

• Uncompromising on detail and quality, while strategic and forward-thinking.

• Decisive and accountable, able to manage ambiguity and champion change.

• Approachable, open, and collaborative with stakeholders of all backgrounds.

Reporting directly to the Director of Compliance who is based in Singapore. This role will cover multiple aspects of compliance including AML, sanctions, regulatory compliance and advisory. This role is ideal for an experienced compliance professional who thrives in a fast-moving fintech environment, is excellent at collaborating with cross-function teams, and sets up processes and controls in a scalable manner.  

Key responsibilities:

• Perform regulatory and financial crime risk assessments prior to new product launches, identifying key areas where changes in processes are needed and working with stakeholders to put the changes in place
• Serve as escalation point for topics including AML and Sanctions, and provide regulatory advisory to stakeholders
• Keep track of regulatory changes and notifications from regulator, perform gap analysis and work with stakeholders to implement processes
• Review and updating of compliance policies and procedures
• Work closely with internal stakeholders such as Business, Product and Operational Units, as well as any relevant external stakeholders in regard to compliance matters
• Help with inspections, filings, surveys and regulatory communications
• Reporting and escalation to Group Compliance, as needed
• Support the Director of Compliance with regional initiatives and handle any other compliance tasks as required.

• Bachelor’s Degree in Finance, Law, Business, or a related discipline.

• Minimum 10 years of relevant experience in compliance within financial institutions; experience in fintech or payments is a strong advantage.
• Strong knowledge of Malaysia regulatory requirements (BNM, AMLA, etc.) and international compliance standards including sanctions.
• Strong ability to balance business growth with regulatory requirements, offering pragmatic recommendations
• Proven ability to manage multiple priorities under pressure.
• Experience in payments regulations across South East Asia is a strong advantage

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

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Responsibilities

• Able to handle banking operations processes like payments / cash, securities and settlement activities. 
• Banking operations are to be understood from--

- A business point of view e.g. how are payment executed in the market, different industry settlement rules, clearing & custody systems, etc.

- A systems point of view meaning understanding of how transactions are to be booked / processed in a core banking system e.g. different legs of complex products, fees schedules to be set-up in the system, etc.

- An end-to-end view meaning understanding of the different steps and different intervenient / interdependencies.

• Able to understand incident and release management process, L1 / L2 / L3 Production Management Process.
• Managing / monitoring Control-M and Tivoli/Geneos monitoring tools.
• Ability to listen, analyze, influence, negotiate and use judgment to solve complex issues within SLA to accomplish project goals.
• Able to demonstrate team skills with a proven ability to communicate with clients, business, vendors, management and project team at all levels.

Skills Requirements

• Bachelors degree in Information Technology / Engineering/ Computer Science.
• 7-10 years of experience in Banking sector with Application Production support background within the Wealth Management industry.
• Knowledge/Exposure of Avaloq, Digital platforms would be a high plus.
• Possess ITIL V8 Foundation certification.
• VB Scripting & Excel Macro & Digital UI will be a plus.
• JAVA and .NET Scripting & knowledge.
• Exposure in Job Automation tool like Control-M , Incident ticketing tool - Service Now.
• Unix file systems, commands, shell scripting development and trouble shooting.
• Windows systems, batch scripting development and trouble shooting.
• Oracle PL/SQL queries development and trouble shooting.
• Knowledge in IT risk policies to safeguard production environment and data.
• Proven track record in client and/or front-office facing (from an operational point of view).
• Understanding of infrastructure and different layers to fix infrastructure issues.
• Excellent interpersonal and conflict resolution skills, ability to interface with all levels of management.
• Expectations and stakeholder management.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Role Overview

We are looking for a Senior Product Manager to lead the strategy, discovery, and execution of products that drive business growth, transformation, and scalability across Teleport.

You will work closely with stakeholders across the organization to identify opportunities, solve complex business challenges, and deliver scalable product solutions that create measurable impact. The ideal candidate combines strategic thinking, strong execution, and the ability to influence decisions across both business and technology teams.

Key Responsibilities

• Own product strategy, roadmap, and execution for business-critical product domains.
• Identify high-impact opportunities through a deep understanding of business processes, user needs, and company objectives.
• Lead product discovery, define problem statements, and translate insights into scalable solutions.
• Drive products that enable business growth, transformation, and organizational scalability.
• Partner closely with Engineering, Design, Data, and business stakeholders to deliver meaningful outcomes.
• Define success metrics, prioritize initiatives, and make informed trade-off decisions.
• Influence stakeholders and align cross-functional teams around product direction and priorities.
• Monitor product performance and continuously improve outcomes through data and user feedback.

Requirements

• 6+ years of Product Management experience with a track record of delivering impactful products and business outcomes.
• Experience owning products from discovery through launch and continuous improvement.
• Strong problem-solving, analytical, and decision-making skills.
• Proven ability to influence stakeholders and drive alignment across business and technology teams.
• Experience defining product strategy, roadmaps, and measurable success metrics.
• Excellent communication and stakeholder management skills.
• Comfortable operating in ambiguous environments and independently driving initiatives end-to-end.
• Experience working in Agile product development environments.
• Proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, review documentation, and communicate effectively in both languages.

Preferred Background

• Experience in logistics, supply chain, e-commerce, marketplaces, SaaS, or other complex business environments.
• Experience building platforms, enterprise systems, or business enablement products.
• Exposure to business transformation, process digitization, and workflow automation initiatives.
• Experience mentoring Product Managers, Associate Product Managers, or Product Specialists.

OFFICER, DEFECTS MANAGEMENT & CUSTOMER SERVICE