Total 20,941 Full-time it manager job vacancies

Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Singaporean only

Role Overview

The IT Security Engineer will be responsible for implementing, operating, and supporting security controls for mission-critical systems within a secured environment.

This role covers both:

Day 1 Security (Build / Project Implementation)

Day 2 Security (Operations / Production Support)

The Security Engineer will work closely with Security Leads, Infra, System, and Software teams to ensure compliance with government security policies and standards.

Key Responsibilities

Day 1 – Project / Implementation Security

1. Security Implementation & Engineering

Implement security architecture and controls as designed by Security Leads/Architects

Support system, application, and infrastructure security configurations

Assist in threat modelling and risk assessment activities

Translate security requirements into technical implementation across platforms

2. Compliance Support

Support compliance with:

IM8 / Government security policies

Whole‑of‑Government (WOG) security requirements

PDPA (where applicable)

Assist in preparation and documentation for:

Security Risk Assessments (SRA)

Vulnerability Assessments (VA)

Penetration Testing (PT)

Maintain security documentation and evidence for audits

3. DevSecOps & Secure Development

Implement and maintain security tools in CI/CD pipelines:

SAST, DAST, SCA, container scanning

Monitor and triage findings, and work with developers on remediation

Support secure coding practices and DevSecOps adoption

Assist in API security, secrets management, and secure communications setup

4. Security Testing Support

Support coordination and execution of VA/PT activities

Track vulnerabilities and ensure timely remediation

Assist in documenting findings and closure evidence

Support system security certification and go-live requirements

5. System & Platform Hardening

Implement and maintain security hardening for:

Operating systems

Middleware and databases

Kubernetes and containers (RBAC, secrets, network policies)

Support configuration of:

API Gateways

WAF

Authentication and authorization mechanisms (OAuth2, mTLS)

Day 2 – Operations / Production Security

1. Incident Response

Support investigation, containment, and remediation of security incidents

Perform log analysis and assist in root cause analysis (RCA)

Work with SOC and internal teams during incidents

Follow and improve incident response playbooks

2. Vulnerability & Patch Management

Perform regular vulnerability scans and monitoring

Track and verify patching and remediation activities

Escalate high-risk vulnerabilities and propose mitigation controls

3. Security Monitoring

Monitor alerts from SIEM and security tools

Assist in tuning detection rules and dashboards

Ensure logging and monitoring coverage across systems

4. Audit & Compliance Support

Support audit preparation, evidence collection, and remediation tracking

Maintain security records and documentation

Assist in reporting security posture and issues

5. Access Control Administration

Support implementation of:

RBAC

MFA

Privileged Access Management (PAM)

Perform user access reviews and ensure least privilege

Required Qualifications & Experience

Mandatory

Degree in Computer Science / Cybersecurity / Information Security or equivalent

3–7 years of IT experience in cybersecurity or infrastructure security

Experience supporting security in projects or production environments

Familiarity with Singapore Government security policies (IM8 preferred)

Hands-on experience with:

Kubernetes / Docker security

IAM and access control

Security tools (SAST, DAST, SIEM, vulnerability scanners)

CI/CD and DevSecOps practices

Basic knowledge of network security, application security, and cloud security

Preferred Certifications

CEH, CompTIA Security+, or equivalent

Other certifications (e.g., CISSP Associate, GIAC, AWS/Azure Security) are advantageous

Key Competencies

Strong technical troubleshooting and problem-solving skills

Ability to follow security standards and implement controls effectively

Good communication skills with technical and non-technical teams

Detail-oriented with strong documentation skills

Collaborative team player with willingness to learn

Responsibilities and Requirements

• At least 4 years combined work experience in software development, application security and

cloud computing (e.g. AWS)

• Familiar with mobile and web application programming interfaces (API) architecture (e.g. REST,

SOAP, SSL/TLS)

• Experience in threat modelling and able to establish threat profiles for application projects to

identify, quantify and remediate application security risks

• Strong knowledge of security best practices such as OWASP Top 10, OWASP application security

verification standard

• Familiar with Agile Development process, CI/CD, DevOps concepts, tools (Gitlab, Github,

Ansible etc) and how automated security testing can be incorporated into CI/CI pipelines

• Experience on using SAST code scanning tools such as Fortify-on-Demand, Sonarqube, etc

• Track and address security vulnerabilities with timely remediation and patching processes.

• Conduct security awareness training sessions

• Good verbal/written communications, collaboration skills and experience interacting with

various stakeholders

• Strong analytical, problem-solving and troubleshooting skills, ability to work independently

• Relevant certifications preferred (eg. CISSP, OSCP, AWS security, AWS DevOps Engineer or

equivalent etc.)

• Experience in working with Government Commercial Cloud (GCC) preferred

Job Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent
• Experience and knowledge in office system furniture or commercial carpet or interior design
• Good contacts with interior Designer & Architect
• Possess good interpersonal skills
• At least 1 year of working experience in the related field is required
• Preferably Entry Level specialized in Sales – Corporate or equivalent

Job Description:

• Identify, qualify, and develop new business opportunities within SME, mid-market, and enterprise accounts.
• Generate leads through direct prospecting, partner referrals, networking, and marketing initiatives.
• Manage the full sales cycle from prospecting and discovery to proposal, negotiation, and closure.
• Achieve monthly, quarterly, and annual sales targets.
• Understand customer business and cybersecurity requirements and recommend suitable solutions.
• Conduct product presentations, demonstrations, and solution workshops.
• Position SaaS and security solutions based on business value, operational efficiency, risk reduction, compliance, and ROI.
• Work closely with technical consultants and vendor teams to design and propose solutions.
• Develop and maintain relationships with distributors, resellers, system integrators, managed service providers (MSPs), and technology partners.
• Support channel partners with sales enablement, training, and joint customer engagements.
• Drive partner-led pipeline generation and sales activities.
• Collaborate with vendor principals to execute sales and marketing initiatives.
• Manage existing customer accounts and identify opportunities for renewals, upselling, and cross-selling.
• Maintain regular engagement with key stakeholders and decision-makers.
• Ensure customer satisfaction and support successful onboarding and adoption of solutions.
• Track pipeline progression and provide regular sales reports to management.
• Stay informed of market trends, competitor activities, and emerging cybersecurity threats.

Requirements

• Diploma or Bachelor's Degree in Business, Information Technology, Computer Science, Cybersecurity, or related fields.
• 2–5 years of experience in SaaS sales, cybersecurity sales, IT solution sales, or technology distribution.
• Experience working with channel partners, resellers, or distributors is highly desirable.
• Demonstrated success in achieving or exceeding sales targets.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Position Objective

The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).

As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications.

Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.

Responsibilities

Key duties and responsibilities are not limited to those listed below:

• Deliver exceptional customer service by promptly and professionally addressing customer needs and concerns.

• Manage IT service incidents reported by school users through the Service Desk Support Portal, specifically those related to personal computers, networks, platforms, and applications.

• Effectively resolve issues or provide alternative solutions to restore IT services to normal operation within the established Service Level Agreement (SLA).

• Escalate unresolved issues or additional support requests to the appropriate support team.

• Provide timely updates to customers regarding the status of outstanding issues in accordance with targeted service levels.

• Ensure accurate and comprehensive documentation of customer interactions and transactions within the IT Service Desk Management System.

• Provide end-user support for classroom technology to educators, assisting with IT and audio-visual equipment such as Interactive TVs, Apple TV, projectors, and associated applications to expedite the return to normal classroom activities.

• Oversee the life cycle management of IT assets, including the registration, tracking, and decommissioning of hardware devices and software licenses.

• Conduct upgrades to PC hardware and software, which includes regular maintenance and installation of service packs, patches, and applications.

• Remain updated on product knowledge, policies, and procedures to furnish customers with accurate and relevant information.

• Execute additional responsibilities as directed by the Head of IT Operations and Business Partnering, the Helpdesk Manager, or other designated personnel within the School.

Position Requirements

• Strong analytical and problem-solving skills are essential. The ability to think creatively and identify technical issues for effective resolution is important.

• Practical knowledge and experience in providing IT Service Desk support are required.

• A high standard of customer service skills is necessary.

• Demonstrated ability to work effectively in a team environment, coupled with excellent time management and organizational skills.

• Capable of handling multiple tasks at the same time.

• Proficiency in English, with clear and concise verbal and written communication skills, is important.

• A hands-on approach with the capacity to quickly learn and apply new systems in the work environment is essential.

• Proven ability to provide support for the following:

o Microsoft Windows 10 and later

o Apple iOS

o Apple macOS

o Microsoft Office 365 application suite

o Google Workspace (formerly G Suite)

o IT hardware support for both Apple and Windows devices

Qualifications

You have:

• A diploma or degree in an IT-related discipline.

• Minimum 1 year of Customer Service Experience in a Technical Service Desk environment preferred.

• Advantage if you have:

o ITIL-related certifications

o Microsoft-related certifications

o Apple-related certifications

Working hours:

Mon to Fri, 8am to 5pm

Software Development & AI Implementation

1. i. Develop scalable, resilient cloud-native applications using modern programming languages and frameworks.
2. ii. Implement AI features by integrating machine learning models, APIs, and cloud AI services into production applications.
3. iii. Write clean, maintainable, and well-documented code that addresses real user needs, following established coding standards and best practices.
4. iv. Participate in code reviews, technical design discussions, architecture reviews and contribute to continuous improvement of development processes.
5. v. Contribute to robust automated testing frameworks and create comprehensive technical documentation and decision records.

Cloud Development & Deployment

• Build applications leveraging cloud platforms such as AWS, Azure, or Google Cloud Platform, utilising their core services and AI capabilities.
• Develop microservices, containerised applications, and serverless functions as part of larger system architectures.
• Collaborate with DevOps teams to deploy applications through CI/CD pipelines and monitor application performance in cloud environments.

Agile Team Participation

• Actively participate in agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Work collaboratively with the Lead Developer,product owners, and cross-functional team members to deliver features within sprint commitments.
• Contribute to story estimation, task breakdown, and sprint goal achievement whilst embracing agile principles and continuous learning.

• Bachelor's degree or higher in Computer Science, Software Engineering, or related field, or equivalent practical experience, preferably with minimum 3 years of experience in software engineering roles with exposure to cloud-based applications.
• Proficiency in at least one modern programming language such as Python, JavaScript, Golang or similar. Strong foundation in computer science concepts including data structures, algorithms, Object-Oriented Programming principles, with knowledge in database concepts (SQL, No-SQL) and CI/CD pipeline (GitHub workflows);
• Familiar with web development technologies (HTML,CSS, JavaScript), API Design, DevOps principles, version control (Git), software development lifecycle and testing methodologies.
• Basic experience with cloud platforms such as AWS, Azure, or GCP, and understanding of cloud services. Familiarity with containerization concepts (Docker) and API development.
• Experience working in agile development environments using Scrum or Kanban methodologies
• Experience working with AI coding assistants (e.g. Github CoPilot, Claude Code); and
• Good communication skills and ability to work effectively in a collaborative team environment, willingness to learn from senior team members and contribute to team knowledge sharing, and committed to writing clean, readable code and delivering quality work within established timelines.

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

IT System Engineer

Lead the day-to-day management of regional IT infrastructure, ensuring alignment with standards and guidelines defined by Infrastructure Engineering teams.

Provide guidance and mentorship to selected Field Services team members on Level 1 infrastructure-related topics, fostering knowledge development and operational excellence.

More about the role:

• Regional Support for IT Systems and Core Applications

• Operate, maintain and support:

o Network solutions (LAN, WAN, Wi-Fi, VPN, MPLS),

o CISCO Router, Switches, Meraki,

o MS Windows Server (2019, 2022, 2025)

o Backup Systems

• Identify, isolate and resolve issues related to IT Services

• Monitor and Optimize global IT Systems and Core Applications with IT Monitoring Tools

• Takeover of new or changed Hard- & Software into Production

• Measure and control IT Systems Utilization

• Capacity planning & hardware lifecycle

• Work on complex problems as 2nd level support tier

• Author, update and deliver detailed documentation of system level procedures, configurations and standards

• Disaster recovery planning

• Vulnerability remediation

• Perform hands-on hardware deployment, including racking, stacking, cabling, and physical troubleshooting when on-site Level 1 support is unavailable

More about you:

• Bachelor’s degree in computer science with 7 years minimum of relevant practical experience in IT System Administration

• Well-versed in network solutions (LAN, WAN, Wi-Fi, VPN, MPLS), CISCO Devices

• Experience with Microsoft technologies and in the administration of Windows Server environments (Version 2019, 2022, 2025) as well as Active Directory

• Team-Player with strong communication abilities; strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms. Vivi, Talent Acquisition Manager at vivi.dai@sonova.com.

We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

We are seeking a responsible and detail-oriented Operations Monitoring Assistant to support a short-term project at our customer's site in Singapore. The successful candidate will be responsible for monitoring operational systems, capturing and escalating alerts, preparing reports, and providing general administrative support.

Key Responsibilities

• Monitor operational systems and dashboards at the customer site.
• Track and record system alerts and incidents.
• Escalate alerts and issues to designated stakeholders via email.
• Extract and compile data from Microsoft Excel spreadsheets.
• Prepare monthly reports on alerts, incidents, and operational issues.
• Perform ad-hoc administrative and operational duties as assigned.
• Maintain accurate records and ensure timely reporting of issues.

Requirements

• Minimum ITE qualification.
• Basic computer literacy and familiarity with Microsoft Office applications.
• Proficient in Microsoft Excel and Microsoft Outlook.
• Good written and verbal communication skills in English.
• Able to work on a 24x7 rotating shift schedule at the customer site.
• Comfortable working in a production or operations environment.
• Physically fit and able to work on-site for the duration of the assignment.
• Prior experience in IT operations, monitoring, service desk, or administrative support will be an advantage.

Employment Type

• Contract (2 Months)

Work Location

• Customer Premises, Singapore

Additional Information

• This is a short-term assignment requiring full commitment for the contract duration.
• Leave entitlement may be limited due to the short-term nature of the assignment.

· Degree in a relevant IT field with 4+ years of experience in IT business analysis, solution design, and testing.

· Experience in at least one full software/product development cycle (Agile preferred).

· Strong analytical, problem-solving, and influencing skills.

· Strong stakeholder management skills with ability to engage users at all levels andfacilitate discussions

· Proactive, motivated, and inquisitive mindset.

·  Ability to code and iterate during planning sessions and conduct workshops.

IT Business Analyst | Agile

• Working Hours: Monday to Friday, Hybrid Working Arrangement
• Working Location: Central
• Remuneration package: Up to $10,000 + AWS

We are seeking a talented and experienced Business Analyst to join our dynamic team. With a focus on innovation and delivering cutting-edge technology solutions, we are at the forefront of the tech industry. We are committed to creating an inclusive and diverse workplace where everyone can thrive.

Responsibilities:

• Collaborate with business teams to understand citizen/business needs using human-centric, visual methods such as service journeys, and develop the appropriate business case.
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and design future state solutions.
• Work with project teams to develop user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technology solutions while aligning with the company’s technology directions, such as cloud-based solutions, enterprise architecture, and modernization of legacy systems.
• Identify and adopt the appropriate development methodology (e.g., Agile or Waterfall) based on project requirements and environment (Outsourced, Co-Sourced, or In-house).
• Lead and participate in Agile practices and ceremonies where Agile methodology is adopted.

Requirements:

• Minimum 5 years of experience in IT business analysis, application solution design, and testing.
• Experience participating in at least one full software or product development cycle, preferably using Agile Methodology.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills with the ability to pitch ideas and influence stakeholders.
• A driven and motivated personality with an inquisitive mind.
• Ability to learn and apply new concepts effectively.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441
ScienTec Consulting Pte Ltd - 11C5781

DUTIES AND RESPONSIBILITIES

• Provide on-site and/or remote technical assistance to customers, diagnosis and troubleshooting of technical problems
• Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
• IT asset management and other adhoc duties as assigned

QUALIFICATIONS

• Bachelor’s degree in computer science, IT or related field or equivalent in education and experience
• Knowledge in Microsoft O365, Teams, AD and management tools
• Knowledge in Logitech and Poly products video conference systems
• Knowledge in PC and IOS mobile devices
• Good coordination and communication skills with internal and external customers
• Strong analytical and issue resolution skills
• Strong collaborative and team coordination skills
• Able to work in a fast-paced environment
• Be well organized and able to work under pressure
• Good interpersonal skills with a service orientated approach
• Be able to work well individually as well as with a team

The Group IT Data Team’s vision is to establish scalable, enterprise-grade AI solutions that enhance operational efficiency, unlock new business value, and accelerate digital transformation across business units. The team consists of forward-thinking engineers, data specialists, and technologists, working closely with business stakeholders to deliver impactful AI-driven solutions.

The AI Engineer is responsible for designing, developing, and deploying AI-driven applications, with a primary focus on Generative AI (GenAI) and Large Language Models (LLMs).

The role will collaborate with business and technology teams to identify use cases, translate requirements into AI solutions, and deliver scalable, secure, and production-ready applications. Over time, the role will also expand into broader machine learning and advanced analytics initiatives.

Responsibilities

• Design, develop, and deploy GenAI/LLM-based applications such as copilots, chatbots, search, and knowledge assistants.
• Work with enterprise platforms (e.g., Azure OpenAI, Azure AI Services, SAP AI capabilities) to build and integrate AI solutions.
• Translate business use cases into AI solution architectures, including prompt design, orchestration, and API integration.
• Able to conduct data analysis and data engineering/modelling to prepare data for model training.
• Develop and manage end-to-end AI pipelines, including data ingestion, preprocessing, embedding, model interaction, and output validation.
• Collaborate with cross-functional teams (business users, IT, vendors) to ensure AI solutions align with operational needs and enterprise architecture.
• Ensure responsible AI practices, including governance, security, data privacy, and model evaluation.
• Improve and maintain AI systems for performance, scalability, and cost efficiency.
• Stay updated with emerging AI technologies and continuously enhance the organization’s AI capabilities.
• Gradually expand into machine learning model development, predictive analytics, and advanced data science use cases.

Requirements

• Degree in Computer Science, Information Technology, Engineering, or equivalent, with at least 2–5 years of experience in software engineering, data engineering, or AI/ML-related roles.
• Hands-on experience or strong exposure to GenAI/LLM technologies (e.g., Azure OpenAI, LangChain, prompt engineering).
• Familiarity with cloud platforms (preferably Azure) and API-based system integration.
• Experience in programming languages such as Python, JavaScript, or similar.
• Understanding of data concepts including data pipelines, embeddings, vector databases, and APIs.
• Proficiency in advance SQL and major data platforms (relational, cloud data warehouse and big data tools)
• Strong problem-solving skills with the ability to translate business needs into technical solutions.
• Exposure to SAP ecosystem or enterprise systems integration is an advantage.
• Understanding of machine learning concepts and willingness to grow into ML model development.
• Strong communication skills and ability to work effectively in cross-functional teams.
• Self-driven, adaptable, and keen to learn emerging AI technologies.
  

Job Description: 

• Round-the-clock monitoring and maintenance of the System (hardware and software) to ensure system uptime in accordance to SLA commitments
• Respond to all incident / service calls and be first responder onsite to troubleshoot and resolve incidents including basic repairs or parts replacements
• Create / update and track ticket in ticketing tool to closure observing SLA commitments
• Escalate, when necessary, in accordance to escalation matrix
• Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
• Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
• Liaise and work closely with customers to address service concerns and to solve technical problems.
• Work with technical team to resolve more advanced issues when necessary
• Perform Install / Move / Add / Change (IMAC) activities as tasked
• Ensure all material is properly documented and handed over during shift changes
• Perform any ad-hoc duties as assigned
• Build sustainable relationships and engage customers by taking the extra mile

Requirements:

• Diploma or Higher NITEC in Electrical Engineering, Electronics, Information Technology, or a related discipline.
• 1–2 years of relevant experience in system monitoring, operations support, or a similar environment.
• Experience in a monitoring center or operations support role is preferred.
• Basic knowledge of networking and database management is advantageous.
• Exposure to electrical/mechanical drawings, service manuals, or technical documentation is an added advantage.
• Airport operations experience will be an advantage.
• Strong communication, analytical, and problem-solving skills.
• Self-motivated, proactive, and able to work independently as well as within a team.
• Ability to work effectively under pressure and interact with stakeholders at all levels

Working hours

• Rotating 12 hours shift or as assigned.
• Shift pattern: 3 Days work shift followed by 2 days’ rest, 2 Days work shift followed by 3 days’ rest
• 2 Months Day shift, followed by 2 months night shift

Reporting locations: Woodlands, ability to travel to other sites during shift may be required 

Compensation:
Fixed Basic Monthly Salary: $3,200 to $3,700 per month maximum & offer will be made depending on the skills & experience level 

Annual Bonus: Yes, 1 month annual bonus 

Allowance & Variable Components: Yes

Role: Business Analyst

JOB DESCRIPTION

Years of Experience

At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities

The Associate Business Analyst provides analytical support for the development of technology solutions that meet business needs. He/She partners with stakeholders to identify, clarify, and document business requirements. He/She assists with the assessment of the viability and effectiveness of solution options that can meet business needs. He/She facilitates communication between business and technology teams. 

He/She has a passion for learning and is comfortable exploring and analysing data. He/She also adopts a structured and systematic approach to analysing business processes and solving problems.

Critical Work Functions and Key Tasks 

Business Analysis Planning & Strategy

'Assist the BA leads in the planning of business analysis approach by defining the methods, techniques and tools to be used for business analysis

Prepare governance deliverables to track status, risks, changes and issues pertaining to day-to-day management of all functional areas of system/data product analysis

Contribute in the preparation of the stakeholder communication plan

Requirements Analysis & Design

Liaise with internal and/or external stakeholders to identify system/data products requirements

Provide analysis to support the development of business cases

Support user requirement analysis through information collection

Support the analysis of business requirements and feasibility studies of possible solutions

Prepare requirements specifications and solution proposals

Contribute to the identification of a range of solution options

Requirements Lifecycle Management

Prepare Requirements Traceability Matrix

Collaborate with developers to ensure requirements are incorporated into system design and implementation

Function as the liaison between users and technical staff throughout the solution implementation cycle

Contribute to identification of solution change risks

Prepare training materials and conduct user training to facilitate adoption of new systems, where necessary

Facilitate System Integration Testing by coordinating the development teams of various integrations

Work with relevant stakeholders on user acceptance testing 

Validate test results ensuring they are in alignment with the requirements and achieving desired outcomes

Support the development of test cases and test data, where necessary

Carry out testing including SIT, UAT, pre-go live and post go live testing to ensure that the IT solution is built in accordance to the requirements, where necessary

Solution Evaluation

'Assist in the assessment of solution options for suitability

Contribute in the formulation of solution recommendation

Evaluate the ability of an existing system/data products to support proposed changes

Requirements / Qualifications

Key Competency

• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies.
• Experience in healthcare industry is an added advantage.
• Degree in Computer Science, Computer Engineering or IT equivalent.

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373