Total 3,515 Full-time it analyst job vacancies

Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines

• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Working knowledge of AI tools and concepts

• Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas

• A driven and motivated personality with the ability to rapidly learn, apply and execute

• Experience in Project Management and Product Management is a plus

• Motivated by innovation to achieve business goals and customer satisfaction

• Excellent written, verbal communication, presentation and negotiation skills

Key Responsibilities

• Produce daily P&L reports and perform P&L decomposition

• Provide commentary on key P&L drivers and link them to desk strategies

• Monitor new deals, late trades, and market operations activity

• Review off-market trades and validate/justify rationale for execution

• Perform exception checks between reported P&L vs trader estimates and investigate breaches

• GLAO certification of balance sheet accounts

• Compute room-wide and desk-level reserves

• Prepare key risk and performance indicator reporting for the desk

• Improve and streamline team workflows and operational efficiency

• Review control processes and identify potential gaps

• Support ad-hoc queries from Front Office, Risk, Middle Office, and Finance

Requirements

• Degree in Accountancy, Finance, or Business preferred

• Minimum 2 years of relevant experience, ideally in banking

• Understanding of treasury products, derivatives, and options preferred

• Strong proficiency in Microsoft Excel

• Strong control mindset with attention to detail

• Analytical and inquisitive approach

• Good team player with ability to connect product control activities to desk strategy

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •EA Registration • Lim Jia Jie EA Registration No. R22108969

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MUST HAVE Requirements / Sourcing On Behalf of Banking Sector Client In Singapore (Kindly apply directly or reach out to our recruiters - Edwin Teo; EA Personnel No. R24123520; Whatsapp +65 8833 0192)

1. Strong Technical Experience: Software Application Solution/Technical Design (functional analysis, impact assessment, Software Architecture Design) For 3-Tier Architecture/On-Premise & Software Architecture Technical Design (Current Project Is More Than 3-Tier Architecture)

2. Good Exposure To Database Development (Hadoop, Hive & Python Scripting)

3. Functional Aspect In AML/KYC Compliance Technology (Good To Have, But Mandatory To Have Relevant Technical Skill Set)

4. Functional Aspect: Given a business requirement to bring in data, candidate must under business users requirements to source for the data and design data mapping for the AML/KYC Compliance models.

5. Strong Technical Experience: Software Application Solution/Technical Design (functional analysis, impact assessment, Software Architecture Design) For 3-Tier Architecture/On-Premise & Software Architecture Technical Design (Current Project Is More Than 3-Tier Architecture)

6. Domain: Machine Learning & Dynamic Customer Risk Score (KYC Compliance) - EDA process, Stratified sampling, Standard machine learning process, Feature engineering

7. This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application.

8. This role is a not a System integrators/System Engineer/Application Infra Engineer

9. This role is not a Pure project managers/scrum masters. The person has to be hands on technically

Job Objectives:

To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities

Responsibilities:

Participate in end-to-end projects for system implementation of MLS system

Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

Liaise with application teams across group and countries build the enhancements according to the technical solution plan

Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions

Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

Perform data mapping and process mapping with interfacing applications

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

Test, maintain and recommend software improvements to ensure strong functionality and optimization

Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment

Manage project change request approval windows and deployment schedule

Facilitate and provide technical and testing support before and after production deployment

Liaise with other units across IT and Business in the organization

Manage external vendors for project delivery within schedule

Requirements:

More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

At least 8 years of experience in application and process design

Ability to multitask effectively and handle large amounts of data

Moderate SQL skills are required

Highly driven, pro-active and a strong team player

Excellent interpersonal skills and written and verbal communication skills in English

Good to have:

Experience in Hadoop ecosystem and technologies

Experience in NoSQL database or Big Data

Experience in Git, Jenkins, JIRA

Experience in SharePoint and Confluence

Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Key domain/skills:

Experience in Banking Compliance

Experience in AI Machine Learning

Experience in Application Development, System Implementation and Integration

Raffles Place

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

Key Responsibilities

Presentation & Communication Support

• Develop and maintain high‑quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions
• Help structure slides to clearly present financials, analysis, progress, and key messages
• Draft clear and concise written materials such as summaries, trackers, meeting notes, and follow‑ups
• Support senior team members in preparing materials for steering committees and senior stakeholders

Financial & Analytical Support

• Support quantitative analysis, including:

• ROI and cost‑benefit calculations
• Basic financial modelling and scenario analysis
• Tracking of key financial metrics, project value case metrics and project success KPIs

• Assist in validating numbers, assumptions, and calculations used in presentations and reports
• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, finance, and vendors to gather inputs and clarifications
• Support coordination of meetings, agendas, actions, and follow‑ups
• Help ensure alignment by tracking decisions, dependencies, and action items

Project & Program Support

• Support day‑to‑day project activities such as:

• Maintaining trackers and timelines
• Monitoring risks, issues, and dependencies
• Preparing status updates and reports

• Work closely with both technical teams and business users to support delivery activities
• Escalate issues or gaps to senior team members where needed

Requirements

• Minimum 5–10 years of experience

• Degree in mathematics, finance, economics, engineering, data, or a related quantitative field
• Strong PowerPoint, project finance, ROI analysis and stakeholder management experience, preferably from banking, consulting or large scale transformation environments.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Duties:

• Represent the team in project meetings
• Understand new product features and how it can be operationalised.
• Support in enhancements required to facilitate smoothoperationalisation of new product features
• Work with the project workgroup to negotiate system enhancements for highly automated processes.
• Collaborate with internal teams to develop and submit business requirements, ensuring operational needs are met.
• Analyse product features, make recommendations, and align with team and stakeholders on business requirements.
• Finalise processes with stakeholders.
• Work with technology team on UAT test plans and UAT outputreview and sign off:
• Provide UAT test scenarios to ensure that the end-to-end journeyare tested.
• Perform thorough verification of the UAT test output toensure defect-free roll outs.
• Monitor post implementation progress to ensure smoothproduct roll out
• Escalate system errors found to project team for resolutiontimely
• Document business/handling rules of products launched in the existing SOP/User guides.

Job Requirements:

• At least 1-3 years of relevantworking experience
• Knowledge on Life, ILP and terminsurance plans.
• Experienced in UAT testing
• Experienced in product development/implementation processes
• Project management and coordination skills.

Interested applicants please send your resume in MS Words format to joanna.tan@ambition.com.sg and attn it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Analyst to join their team

The Job

• Analyze internal and external data to identify trends, assess performance, and support business strategy
• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations
• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives
• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership
• Collaborate with cross-functional teams to define data requirements and support business planning
• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners
• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders
• Provide ad hoc insights and data support for strategic and operational projects

The Talent

• 7-8 years of professional experience as a Business Analyst or a similar role.
• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.
• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.
• Exceptional analytical, problem-solving, and critical thinking abilities, coupled with a keen eye for detail.
• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports
• Strong written and verbal communication skills, including the ability to translate complex technical information into clear, concise, and actionable insights for diverse audiences.
• Proven ability to effectively communicate with senior leadership.

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Apply Business Analyst (RES)
• Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Shape the Future of Health with Us

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

Responsibilities:

• Serve as the first point of contact for IT support, providing Level 1 and basic Level 2 helpdesk services (on-site and remote) to end users for hardware, software, network, and application-related issues.
• Provide daily support for the Group’s IT infrastructure, including desktops/laptops, network, telephone, security, business applications, and system reliability.
• Administer and manage Active Directory accounts, Office 365 user access, printer accounts, and IT ticketing systems.
• Support deployment and management of software applications and solutions for both new and existing users.
• Assist in system performance monitoring to ensure stability and uptime.
• Oversee user onboarding and offboarding processes, ensuring appropriate access provisioning and IT equipment setup/retrieval.
• Maintain and update IT administrative documentation, including user accounts, asset tracking, loan records, and network diagrams.
• Track and manage IT inventory, including procurement, deployment, and audits of IT assets.
• Troubleshoot issues related to Windows 10/11 (boot errors, updates, user profiles, etc.) and end-user devices (laptops, desktops, printers, IP phones, softphones).
• Support and conduct internal training on systems, Microsoft 365 (Outlook, Teams, SharePoint, Excel, PowerPoint), and IT security awareness.
• Ensure compliance with company IT policies, procedures, and cybersecurity practices (e.g., antivirus, password policies, data protection).
• Recommend improvements to existing IT processes, SOPs, and work instructions.
• Provide ad-hoc and after-hours IT support during outages, system upgrades, or preventive maintenance when required.

Qualifications and Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• At least 2–3 years of relevant hands-on experience in IT support, preferably in a corporate environment.
• Strong troubleshooting skills in hardware, operating systems, user software (especially Microsoft 365), and general end-user support.
• Proficient in IT ticketing systems, asset management, and service documentation.
• Familiarity with LAN/Wi-Fi network troubleshooting and basic network support.
• Working knowledge of IT security awareness, antivirus solutions, and data protection measures.
• Proficient in Windows 10/11 administration and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Self-motivated, proactive, and able to manage multiple tasks effectively.
• Strong interpersonal and communication skills with a customer-service mindset.

Location: Singapore CBD

Employment Type: Permanent, Full-time

Job Summary

An established international bank is seeking an Investment Banking Analyst / Associate to join its Debt Capital Markets (DCM) team in Singapore.

This role provides exposure to cross-border bond origination and execution across Financial Institutions (FI), Sovereigns, SOEs, and Corporate clients in the USD, SGD, CNH, and Panda Bond markets.

The successful candidate will support deal origination, transaction execution, market analysis, and client coverage activities within a dynamic investment banking environment.

Key Responsibilities

Debt Capital Markets Origination & Execution

• · Prepare pitchbooks, market updates, pricing analysis, and transaction materials for Financial Institution, Sovereign, SOE, and Corporate clients
• · Support bond origination and execution activities across USD, SGD, CNH, and Panda Bond markets
• · Coordinate with regional teams and overseas offices to respond to RFPs, market updates, and client requests
• · Support senior bankers in client pitching and investment banking presentations
• · Prepare internal committee papers, issuer credit applications, KYC documentation, and transaction approval materials
• · Support end-to-end debt capital markets transaction execution, including due diligence, legal documentation review, syndication, and book-building processes
• · Monitor macroeconomic developments, fixed income markets, bond issuance trends, and issuer credit developments to identify business opportunities
• · Maintain awareness of regional capital markets developments and investor sentiment

Additional Responsibilities

• · Support transaction execution and regional market expansion initiatives
• · Liaise with issuers, investors, legal counsel, and internal stakeholders to facilitate smooth execution processes
• · Ensure compliance with MAS regulations and internal compliance policies
• · Prepare management reports and support ad-hoc investment banking projects as required

Requirements

• · Bachelor’s or Master’s Degree in Finance, Accounting, Economics, or related discipline
• · Minimum 3 years of relevant experience in Debt Capital Markets, Investment Banking, Fixed Income, Corporate Finance, or Capital Markets
• · Strong understanding of bond markets, debt capital markets products, and transaction execution processes
• · Proficiency in Bloomberg Terminal, Microsoft Excel, PowerPoint, and Word
• · Strong analytical, presentation, and communication skills
• · Professional proficiency in English and Mandarin to liaise with Mandarin-speaking stakeholders and regional teams

Preferred Qualifications

• · CMFAS Module 1B and Module 4A / 4B certifications preferred
• · Prior exposure to bond syndication, fixed income products, or cross-border capital markets transactions will be advantageous

Introduction

You will join a financial services organization, leading the enterprise technology operations across all functions including infrastructure, applications, end-user computing, cybersecurity, while supporting the organization’s evolving AI and modernization initiatives.

Responsibilities

The IT Manager will oversee day-to-day IT operations and serve as the primary escalation point for technology-related matters across the business. The role covers infrastructure management, enterprise applications, workplace technology and end-user support, while ensuring stable and secure IT operations. The successful candidate will also drive technology initiatives across application integration, SaaS platforms, and data environments, while managing external vendors. In addition, the role will oversee cybersecurity governance, IT risk management, disaster recovery planning, and business continuity testing to support operational resilience. Other responsibility includes evaluating emerging AI tools and supporting AI adoption initiatives across the organization.

Requirements

The ideal candidate will hold a degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, with at least 10 years of relevant experience in IT leadership or enterprise technology management. Candidates should demonstrate strong exposure across infrastructure, enterprise applications, cybersecurity, IT operations, and vendor management. Prior experience within the financial services sector will be advantageous. The role requires strong stakeholder management and communication skills, with the ability to engage effectively across both technical and non-technical teams. Experience managing IT governance, operational risk, budgeting, and technology transformation initiatives will be highly regarded.

To apply, please apply directly or submit your resume to Claudia at cd@kerryconsulting.com. We regret that only shortlisted candidates will be notified.

License No: 16S8060 / Registration No: R26161178

Job Requirement

• Min Dip in Computer Studies/Information Technology or equivalent with min 1 year experience
• Good working experience or knowledge of PC, Notebook, Server and Networking

Job Responsibilities:

• Provide IT support and technical assistance to all end-usere and Server support (diagnosing and resolving of hardware and software problems)
• Knowledge in SQL. VB
• Able to work independently with minimal supervisor
• Other administriative duties when required

This position work a 5-day work week.

Duration: July - 3-6 months or longer

Working days: 2-3 days per week

Working hours: 9am to 6pm

Location: 29 Tai Seng Avenue, #03-02 Singapore 534119 / required to travel to the atrium for setup

Job Summary

You will administer and support Microsoft Dynamics 365 Business Central and LS Retail systems, manage IT infrastructure, and coordinate vendor and project activities to ensure seamless ERP and retail system operations aligned with business needs.

Responsibilities

ERP & Retail System Support

• Administer and provide first and second-level support for Microsoft Dynamics 365 Business Central and LS Retail to resolve system issues efficiently
• Customize and configure Business Central reports and workflows to meet evolving business requirements
• Monitor ERP and POS system performance to identify and troubleshoot technical problems promptly
• Coordinate with vendors for system upgrades, patches, and new module rollouts to maintain optimal functionality
• Collaborate with finance, operations, and retail teams to align ERP capabilities with business processes

Infrastructure Support

• Manage and maintain servers, networks, cloud environments (e.g., Azure), and security tools to ensure IT infrastructure stability
• Monitor system backups and coordinate disaster recovery testing with hosting vendors to safeguard data integrity
• Assist in deploying new hardware, software, and network technologies to support business growth
• Respond to security alerts and enforce data protection compliance to maintain system security
• Coordinate and assist in Atrium POS setup to support retail operations

Project & Vendor Management

• Participate in cross-functional IT and digital transformation projects to drive business innovation
• Liaise with external vendors and service providers for software implementation, support, and license management to ensure service continuity
• Document systems, processes, and user guides to facilitate knowledge sharing and user adoption
• Compile and present data in tables, graphs, and written reports to support decision-making
• Update data and generate reports to maintain accurate business information
• Perform administrative tasks including data input, documentation preparation, meeting scheduling, and travel arrangements to support team efficiency
• Provide support for ad-hoc duties as assigned to meet dynamic business needs

EALicense No: 19C9682

EAPersonnel No: R25158687

EAPersonnel Name: Gladys Teo

Job Summary

We are seeking a motivated and detail-oriented IT Engineer to support our IT infrastructure and assist with day-to-day technical operations. Candidate is expected to have hands-on experience in systems, networks, and user support.

Key Responsibilities

• Provide first-line technical support to users (hardware, software, and network issues)
• Install, configure, and maintain computer systems, printers, and peripherals
• Assist in setting up and maintaining networks (LAN/Wi-Fi)
• Monitor system performance and troubleshoot basic issues
• Support software installations, updates, and patches
• Maintain IT documentation and inventory records
• Assist senior IT staff with projects and system upgrades
• Follow IT security policies and report potential risks

Required Skills & Qualifications

• Experience in computer hardware and operating systems (Windows, macOS, or Linux)
• Familiarity with networking fundamentals (IP addresses, routers, switches)
• Knowledge in software applications and troubleshooting
• Good problem-solving and communication skills
• Ability to work independently and as part of a team
• Willingness to learn new technologies

Job Role: IT Support
Contract Duration: 12 months
Salary: up to $3340/month
Eligibility: Only Singaporeans

Responsibilities:

• Provide Level 1 support for users of the IT system/s, clarify and direct queries that require in-depth technical support to subject matter experts, track, and close queries in a timely manner.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic onboarding of new division representatives for systems.
• Manage and coordinate with the system vendor for data requests
• Coordination of User Acceptance Testing prior to implementation of system enhancements/fixes.
• Support in other administrative duties which can include maintaining and updating of data.

Skills/Competency Required:

• Detail-oriented.
• People-oriented.
• Good problem-solving skills
• Able to process and structure large amounts of information.
• Good command of spoken and written English.
• Good excel skills

-HOW TO APPLY-
Apply via MyCareersFuture NOW!
**only qualified candidates are contacted**
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In Ref: SS – JO-28783
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Overview

We are seeking a Business Analyst cum Tester to join the Business Excellence Centre of Excellence team. This role combines business analysis and testing responsibilities to ensure business solutions are aligned with operational needs, quality standards, and organizational objectives.

The successful candidate will support product launches, operational improvement initiatives, regulatory projects, and system enhancement activities while acting as a bridge between business stakeholders and IT teams.

Key Responsibilities

Business Analysis

• Gather, analyze, and document business and functional requirements from stakeholders
• Act as a liaison between business users and IT teams to ensure requirements are accurately translated into system solutions
• Identify business process gaps, improvement opportunities, and operational efficiencies
• Support regulatory, operational, and system enhancement initiatives aligned with business objectives
• Ensure risk, governance, and compliance standards are adhered to for all changes and implementations

Testing & Quality Assurance

• Design and execute end-to-end testing strategies based on business and functional requirements
• Develop test scenarios, test scripts, and test plans across the application lifecycle
• Conduct User Acceptance Testing (UAT), document test results, and prepare UAT status reports and scorecards
• Log and track defects with clear reproduction steps, business impact analysis, and follow-up with technical teams for resolution
• Monitor testing progress, risks, and issues while coordinating corrective actions with stakeholders and technical teams
• Validate that delivered solutions meet operational excellence and business quality standards

Stakeholder & User Support

• Communicate testing outcomes, risks, and recommendations to business and project stakeholders
• Prepare user guides, operational documentation, and conduct training sessions for end users
• Provide system-related business support to internal stakeholders and operational teams

Required Qualifications & Skills

• Diploma or Degree in Information Technology, Business Information Systems, or related discipline
• Preferably 2 years of experience in Business Analysis, UAT
• Candidates with insurance operations or insurance processing experience are advantageous
• Understanding of business requirement gathering and documentation processes
• Exposure to UAT planning, execution, and defect management
• Strong analytical, problem-solving, and decision-making skills
• Good understanding of SDLC, testing methodologies, and operational processes
• Strong communication, interpersonal, and stakeholder management skills
• Proactive, resourceful, and detail-oriented mindset

Preferred Skills

• Experience in insurance domain projects or operations
• Knowledge of business process improvement and operational excellence initiatives
• Familiarity with project coordination and testing lifecycle activities
• Exposure to regulatory and compliance-driven environments

Soft Skills

• Excellent written and verbal communication skills
• Strong listening, collaboration, and consultative abilities
• Ability to work independently and manage multiple priorities effectively
• Innovative, critical thinker with strong stakeholder engagement capabilities
• Detail-oriented with a strong commitment to quality and accuracy

Ankita

EA License Number: 23C2060 Registration ID is R22109715

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework (such as client surveys, document checks, mystery shops, FAA complaints assessment) for sales representatives and the Bank’s policies and procedures.

• Monitor the BSC results, identify root causes of significant lapses and common errors, and pursue remediation.

• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.

• Provide independent review of customer complaints relating to investment sales.

• Keep checks current with developments in the regulatory environment and the internal processes and systems.

• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted