Total 2,955 contracts specialist job vacancies

Role Overview

The Operations Specialist role provides end‑to‑end exposure to core hedge fund operational functions, with responsibilities spanning Middle Office & Fund Accounting and Compliance.

This role is open to both fresh graduates and experienced hires. Responsibilities and level of supervision will be calibrated based on the candidate’s prior experience, with a common expectation of independent role ownership by Year 3.

The role is designed to develop professionals who can operate independently within a licensed fund management environment and contribute meaningfully to the firm’s operational, compliance, and governance framework.

Role Structure and Responsibilities

1. Middle Office & Fund Accounting

·      Support daily NAV and P&L review processes to ensure accuracy and completeness

·      Validate trades, corporate actions, and lifecycle events

·      Perform position, cash, and performance reconciliations

·      Liaise with fund administrators, prime brokers, and counterparties

·      Identify, investigate, and resolve breaks in a timely and controlled manner

·      Maintain appropriate documentation to support audit and control requirements

2. Compliance

·      Conduct daily and post‑trade compliance monitoring

·      Support ongoing surveillance of trading and research activities

·      Maintain compliance logs, monitoring records, and internal documentation

·      Assist with internal audits, external audits, and regulatory reviews

·      Support the implementation and maintenance of compliance policies and procedures

Progression and Development

Years 1–2: Integration and Functional Rotation

·      Build operational proficiency across middle office and compliance functions

·      Execute day‑to‑day operational routines with increasing independence

·      Develop a strong understanding of how investment activities interface with operational and compliance requirements

·      Gradually take ownership of defined processes

Year 3 Onwards: Independent Ownership and Broadening Exposure

By Year 3, the Operations Specialist is expected to:

·      Operate independently across assigned middle office and compliance responsibilities

·      Act as a reliable point of contact for internal stakeholders and external service providers

·      Support the COO on operational and governance matters as required

At this stage, the firm encourages exposure to adjacent areas such as:

·      Investor and management reporting

·      Portfolio and risk analytics

·      Marketing and client communications support

·      Operational process improvement and automation initiatives

Required and Preferred Qualifications

Required

·      Degree in Accounting, Finance, Business, or a related discipline

·      Strong attention to detail and execution discipline

·      Willingness to support Japanese market trading hours and follow the Japan trading calendar

·      Proficiency in Japanese (spoken and written) to support communication with Japanese stakeholders, counterparties, and/or review of Japanese-language materials.

·      Professional attitude suited to a regulated fund management environment

Preferred

·      Prior experience in fund accounting, middle office, compliance, or asset management operations

·      Familiarity with hedge fund workflows, service providers, or regulatory expectations

·      Ability to work effectively in a small, high‑accountability team

What Alcea Offers

·      Structured exposure across core hedge fund operational functions

·      Early responsibility within a regulated investment management platform

·      Direct interaction with senior management and service providers

·      A professional environment focused on long‑term development and institutional standards

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

To serve as the primary bridge between on-ground logistics execution and digital order orchestration. This role ensures system availability to deliver a successful "shipment" end to end by translating physical warehouse and in-transit cargo constraints into system requirements.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

The Tactical Marketing Specialist is responsible for day-to-day execution and support of pricing, quotation, sampling, and system setup activities for the GaN Business Division. This role focuses on operational accuracy, timely support, and cross-functional coordination, working closely with Sales, Product Marketing, and Operations to ensure smooth commercial execution while following established policies and approval frameworks.

Key Responsibilities

Quotation & Pricing Support

• Support all quoting activities and analysis, focused on margin and historical analysis
• Prepare and support Design In (DIN) approval requests and DIN margin analysis in accordance with guidelines.
• Assist in the maintenance of Quarterly Price Books and Master Price Program (MPP), focused on data accuracy and integrity
• Work with marketing to setup and maintain pricing curves
• Provide analysis, feedback and guidance to product line marketing for customer contract price reviews
• Handle pricing-related queries and coordinate approvals as required

Samples & Evaluation Support

• Support management of product samples
• Maintain sample orders, including handling holds, priorities, approvals, and customer queries.
• Support enforcement of maximum sample quantities for auto-approval.

Operational & Cross-Functional Support

Act as a support point for Sales and internal teams on commercial execution queries. Coordinate with global stakeholders across regions to ensure timely execution and information flow. 

About the role
The HR Operations Specialist ensures efficient, compliant and high quality delivery of HR services across the employee lifecycle in several countries in the region. This role plays a key part in maintaining HR systems and data integrity, administration and ensuring smooth onboarding and leaver processes. The role also includes responsibility for general office administration in Malaysia office.

Key Accountabilities

HR Systems & Reporting

• Maintain accurate and up-to-date employee records, ensuring HR systems reflect current employee data and status.
• Provide guidance to employees and managers on HR system processes, including Employee and Manager Self-Service, and act as the key point of contact for system-related queries and issue resolution.
• Prepare and maintain organisational charts for audit and business purposes, ensuring regular updates to shared platforms.
• Collaborate with regional and global HR stakeholders to ensure consistency, accuracy, and timely filing of employee documentation within central HR systems and repositories.
• Identify opportunities for process automation to improve data accuracy and operational efficiency.
• Maintain employee personal files with up-to-date records for easy retrieval and compliance purposes.
• Preparing monthly headcount reports as requested
• Building SOP for HR processes for the JAPAC region.
• Support audits and data reporting requirements
• Identify process gaps and support continuous improvement initiatives and support system testing, data uploads, and reporting

Onboarding

• Manage end-to-end onboarding activities for new hires, including preparation of employment contracts and ensuring compliance with recruitment and employment standards.
• Coordinate induction activities and work with line managers and assigned buddies to support smooth integration of new employees.
• Administer probation processes by tracking review timelines, supporting managers, and issuing confirmation letters and related documentation.
• Prepare employment contracts and formal documentation related to changes in terms and conditions, ensuring compliance with internal policies and approval workflows.
• Liaise with external benefits providers to manage employee benefit enrolments and changes, ensuring a positive employee experience.
• Maintain and update HR documentation, including policies, procedures, templates, and forms, ensuring alignment with business requirements and applicable employment legislation.

Leavers & Offboarding

• Ensure resignations are acknowledged promptly and guide line managers through the leaver process.
• Coordinate final pay calculations in accordance with employment terms and payroll schedules.
• Facilitate exit interviews, compile insights, and share trend analysis with HR stakeholders to support continuous improvement initiatives.

Office Administration

• Manage general office administration and coordination activities.
• Support scheduling, meetings, and calendar coordination.
• Manage office supplies, vendor relationships, and facilities-related requests.
• Provide administrative support for HR and office operations, including invoices, claims, and data entry.
• Deliver ad-hoc administrative support to management and teams as required.

• Degree or Diploma in Human Resources, Business Administration, or a related discipline.
• Experience using HR Information Systems (HRIS) is highly desirable.
• Ability to work independently, take initiative, and adapt quickly in a dynamic environment.
• Strong capability to manage multiple priorities and meet tight deadlines with high attention to detail.
• High level of professionalism, discretion, and integrity when handling confidential and sensitive information.
• Strong organisational and communication skills with a service-oriented mindset.

In return for your valuable contributions and commitment to our organization, we are pleased to offer you an attractive and comprehensive benefits package that includes:

• A competitive monthly salary that reflects your experience, skills, and the industry standards, ensuring that you are fairly compensated for your hard work and dedication.
• A performance bonus designed to reward exceptional performance and achievements, providing you with additional financial incentives as you excel in your role.
• Ongoing professional development opportunities, including training programs, workshops, and access to resources that will help you enhance your skills and advance your career within our organization.

• Assist in the clinic’s day to day operations and functions.
• Assist the Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of government licenses including but not limited to Clinic License, Fire, Insurance, and HSA.
• Other duties assigned by your reporting officer as required.

• Assist in the clinic’s day to day operations and functions.
• Provide nursing support.
• Assist the Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Medical Director as required.

Job Summary

We are seeking a proactive and detail-oriented Digital Service Projects Specialist to join our team in the travel and tourism industry in Singapore. The role involves supporting and coordinating a wide range of company projects, including both digital transformation initiatives and traditional operational projects across different departments.

Job Responsibilities

• Coordinate and manage company projects across different departments, including both digital and non-digital initiatives.
• Support the planning, implementation, tracking, and completion of projects to ensure timelines and objectives are achieved.
• Work closely with internal stakeholders to improve operational workflows, customer experience, and service processes.
• Assist in digital transformation initiatives, system enhancements, automation projects, and process improvement activities.
• Conduct data collection, reporting, and large-scale data analysis to support business planning and management decision-making.
• Prepare project reports, presentations, dashboards, and performance summaries for management review.
• Monitor project progress, identify potential risks/issues, and propose practical solutions.
• Liaise with external vendors, partners, and service providers when required.
• Support cross-functional projects related to travel operations, sales, customer services, marketing, and business development.
• Assist in researching industry trends, customer insights, and operational improvements within the travel and tourism industry.
• Ensure proper documentation and maintenance of project records, SOPs, and related materials.
• Perform any other ad-hoc duties or special projects assigned by management.

Job Requirements 

• Diploma or Degree in Business, Information Technology, Data Analytics, Tourism Management, Project Management, or related fields.
• Strong organizational and coordination skills with the ability to manage multiple projects simultaneously.
• Good analytical and problem-solving abilities.
• Comfortable working with data, reports, and business analysis.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.
• Familiarity with project coordination, digital platforms, automation tools, or reporting systems will be an advantage.
• Good communication and interpersonal skills.
• Able to work independently and collaboratively in a fast-paced environment.
• Prior experience in the travel, tourism, or service industry will be an advantage.

About the company

A progressive banking institution driving robust operational compliance.

About the job

• Report directly to the Head of Account Opening & CDD Team within the Operational Services division.

• Execute comprehensive client due diligence (CDD) and documentation verification for both new client onboarding and regular account lifecycle reviews.

• Maintain strict alignment with regional mandates, internal group policies, and MAS regulatory standards during all review workflows.

• Partner with front-office teams and internal stakeholders to efficiently resolve documentation deficiencies and onboarding bottlenecks.

• Update internal compliance guidelines and procedures continuously to match evolving regulatory landscapes.

• Analyze and adjudicate daily alerts generated by the customer database screening systems.

• Compile and present regular statistical updates regarding KYC reviews and account opening metrics for management insight.

• Deliver precise administrative support for Customer Information File (CIF) generation and system maintenance under strict service level agreements (SLAs).

• Collaborate cross-functionally to ensure seamless processing and monitoring of client master data.

• Manage general control operations, including coordinating audit requests, handling returned correspondence, and monitoring dormant accounts.

• Oversee physical document lifecycles, ensuring secure storage, precise record-keeping, and compliant archival processing.

• Contribute to operational transformation by participating in system upgrades, user acceptance testing (UAT), SOP updates, and workflow optimization initiatives.

Skills and requirements

• Proven professional experience in customer due diligence (CDD), KYC processes, and bank account opening procedures.

• Strong working knowledge of MAS regulations, financial compliance standards, and local banking policies.

• Capability to manage operational controls, including screening alert assessments, audit coordination, and dormant account management.

• Meticulous administrative skills with a track record of handling CIF setups and data maintenance within strict SLA timelines.

• Excellent stakeholder management abilities to collaborate effectively across business lines and internal departments.

• Prior exposure to change management, including system implementations, UAT execution, and process streamlining.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

About Us:

Love being the life of the party? Hate the thought of a boring 9-to-5 desk job staring at spreadsheets? Euphoria Organization is expanding our frontline activation teams! We take global brands out into the real world through live events and experiential pop-ups. We provide a fun, loud, and incredibly supportive culture where you get paid to learn, travel, and grow.

Why You’ll Love Working With Us:

• Daily Atmosphere: Start your day with high-energy music, goal-setting, and positive vibes.

• Uncapped Earning Potential: Your income scales directly with your performance, no caps on your success.

• Fun & Social Culture: From regular team dinners to travel perks, we work hard and play harder.

• Zero Experience Needed: We have a world-class training academy that will teach you everything from basic communication to master-level negotiation.

The Role:

• Be the face and voice of our partner brands at high-traffic events/pop ups.

• Initiate conversations with the public, deliver engaging product presentations, and close sales on the spot.

• Participate in daily team brainstorming and strategy sessions.

• Support team leaders in setting up and managing event logistics.

Requirements:

• High energy, a bright smile, and a confident personality.

• Resilient mindset - you see challenges as opportunities to grow.

• Fluency in English (additional language abilities are a plus for local event crowds).

• Must be based in Singapore.

BENEFITS

• Longterm career
• Good monthly pay - estimated $3.5k to $3.9k
• Quarterly bonus
• Medical insurance
• Skills training

JOB DETAILS

• Perform lashing/unlashing operations on board vessels, vessel berthing/unberthing operations, container reefer, plugging/unplugging operations and water bunkering operations
• Working hours: 12 hour rotating shift, starting 9.30am/9.30pm
• Working days: 22-25 days per month
• Location: PSA container terminal
• Nature of Job: Physically demanding, standing work for long hours, work at height

JOB REQUIREMENTS

• Open to Singaporeans, Singapore PRs or LTVP/LTVP+ holders with valid Pre-approved Letter of Consent (PLOC) only
• Minimum education: PSLE English Grade C, N(A) Level 5, N(T) Level D or WPLN (Reading, Listening, Numeracy) Level 4
• Physically fit as candidates are required to handle heavy equipment
• Not suitable for candidates with high blood pressure or diabetes due to the physical nature of the job

JOB DUTIES

• Wear personal protective equipment (PPE), i.e. uniforms, safety helmet, body harness, safety shoes, life jacket and any other necessary safety gear before commencing operations
• Prepare in advance the necessary equipment, e.g. twist locks, lashing gears, etc. necessary for the container lashing/unlashing operations
• Work in a safe and efficient manner, adhering to standard operating procedures and complying to safety rules and regulations in the operational areas
• Assist in berthing/unberthing operations
• Assist in water bunkering operations
• Fix/remove twist locks on/from containers
• Flap/unflap containers
• Plug/unplug reefer containers
• Lash/unlash containers
• Fix/unfix spreader, over heigh and uncontainerised cargo gears
• Promptly report all exceptions and unusual occurrence to team leader, STA or duty supervisor

JOB ROLES AND RESPONSIBILITIES

• Lashing Specialist: Position and secure containers on board
• Coneman: Ensure twist locks are removed from the container prior to PMGO
• Ensure smooth operations and safety compliance
• Take safety precautions to avoid accident/incident possibilities
• Report any damages/incidents to superior immediately
• Attend toolbox briefing prior to commencement of work
• Observe all instructions and duties briefed by direct supervisor
• Comply with the company's Standard Operating Procedures (SOPs)
• Observe and comply to all Workplace Safety standards, protocols, duties and responsibilities

Interviews conducted weekly (usually on Wednesdays)

Please fill in this online application form to apply: https://forms.gle/DCGhUxnjXyZuZ9NH9

Please email your detailed resume in MS Word editable together with your educational certificates & LTVP with PLOC to hadijah@fortressintelligence.com.sg

WhatsApp or call 63348311 if you have any questions

Responsibilities: 1. Manage and optimize advertising campaigns across multiple digital platforms to maximize performance and achieve business objectives. 2. Build and maintain strong relationships with customers, providing timely support and ensuring their needs and expectations are met. 3. Monitor, maintain, and analyze advertising performance dashboards, tracking key metrics and identifying opportunities for improvement. 4. Prepare and deliver accurate and insightful performance reports to both internal finance teams and customers. 5. Collaborate closely with global teams to ensure smooth and efficient advertising operations across different markets and time zones.

Qualifications: 1. Strong analytical skills with the ability to interpret data, identify trends, and drive performance improvements. 2. Excellent communication and interpersonal skills, with the ability to effectively support customers and collaborate with cross-functional teams. 3. Proficiency in advertising platforms and tools, including Microsoft Excel and data visualization/reporting tools. 4. Strong problem-solving

As part of Singapore Talent Acquisition team, to promote Singapore team as the hub of world-class top talents, our goal is to create an empowered and innovated recruitment team to meet the needs of rapid-growth business while promoting a positive employee brand.

Responsibilities: 

• Identify and engage top talent through global competitions (e.g., ICPC, IMC, Supercomputing competitions, International Science Olympiads) and premier academic conference programs
• Lead talent attraction and recruitment initiatives across the APAC region (based in Singapore; coverage includes Hong Kong, Japan, South Korea, Malaysia, Indonesia, the Philippines, UAE, etc.).
• Develop and execute campus recruitment and internship hiring strategies, especially for technical/R&D roles.
• Collaborate with internal stakeholders to understand hiring needs and deliver high-quality candidate pipelines.
• Represent the company in global academic and talent events, strengthening employer branding and visibility among top universities and institutions.
• To collaborate and communicate directly with local and China-based counterparts, stakeholders, and clients.

Requirements:

• Bachelor’s degree or above in Human Resources, Business Administration, or related field.
• 1–3 years of experience in talent acquisition, with proven experience in campus recruitment and internship hiring (experience hiring for R&D roles is a strong plus).
• Experience organizing employer branding initiatives or talent engagement events (e.g., campus talks, hackathons, competitions) preferred.
• Strong network and relationship management skills, particularly with university faculty and academic institutions.
• Excellent project management skills with the ability to manage multiple initiatives simultaneously and drive them to completion.
• Familiar with Microsoft Word, Excel, Power Point, Outlook
• Excellent written and verbal communication skills in English and Chinese to facilitate effective communication and coordination with local and China-based counterparts, stakeholders, and clients.
• Able to work independently in a fast-paced changing environment
• Proactive working attitude; Able to work under pressure; Frequent travel is required for this role due to business and operational needs.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

PERSOL Singapore Pte Ltd

•RCB No. 200007268E • EA License No. 01C4394

•Registration ID: Heah Sian Wei R23117518

Job Details:

• Salary Range: $5,500 - $6,000
• Working Hours: Monday - Friday (office hours)
• Central Area : Havelock MRT Station
• Yearly Renewable Contract

Hiring AI Specialist to Develop, implement and optimize AI solutions. Strong programming and machine learning skills required.

Key Responsibilities

• Lead the design, development, and deployment of AI and machine learning solutions
• Manage AI platforms, infrastructure, and model lifecycle (development to production)
• Drive end-to-end AI projects, including problem definition, data analysis, model building, and implementation
• Provide technical leadership and guidance to AI/data teams
• Collaborate with cross-functional stakeholders (business, policy, IT) to translate requirements into AI solutions
• Ensure compliance with AI governance, ethics, and cybersecurity standards
• Support adoption of AI best practices within a regulated/government environment
  

Requirements

• Degree in Computer Science, Artificial Intelligence, Data Science, Statistics, or related field
• Strong knowledge in: Machine Learning & Deep LearningData Analytics & Statistical Modelling AI frameworks and tools (e.g., Python, TensorFlow, PyTorch)
• Understanding of AI governance, ethics, and cybersecurity principles

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform -GO Mobile https://sg.persolgo.com/job/apply/16101

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company Description

Vouch is a travel-tech company helping hotels streamline operations and elevate guest experiences. From contactless check-in to task management and guest request handling, Vouch empowers properties to run more efficiently and deliver memorable stays. Trusted by leading global and local hotel chains and recognized with multiple industry awards, Vouch is a proven partner in hospitality’s digital transformation.

At Vouch, our work culture is driven by these core values:

1. Think Different. As a startup, we’re always facing uphill or impossible tasks. The only way we can not just survive, but thrive, is to think different. How can we make the impossible possible? What do we need to change in our assumptions or processes to change the game?
2. Aspire to be greater. It’s not about being smarter, but about continually getting better. At Vouch, we iterate quickly, learn fast, and find ways to outdo ourselves everyday.
3. You’ll never walk alone. As a team, we support and respect each other’s opinions. Our leaders will be in the trenches with you. We may not have all the answers, but we’ll work together to find out.

Role Description

We are seeking a detail-oriented Customer Success Specialis to join our dynamic team. In this role, you will ensure every hotel we partner with launches our software smoothly and confidently. You will own the entire post-sales onboarding journey from initial kickoff through configuration, training, and successful go-live helping each property get the maximum value from our platform.

Key Responsibilities

1. Lead hotel onboarding projects from signed contract to successful go-live, serving as the primary contact for each property.
2. Configure and tailor Vouch platform to match each hotel’s operational workflows, integrations, and branding.
3. Train hotel teams (onsite or remote) with clear documentation, live demos, and Q&A sessions to ensure confident adoption.
4. Coordinate with internal teams—Sales, Product, Engineering, and Support—to deliver a seamless client experience and rapid issue resolution.
5. Gather and relay feedback from hotel users to help refine product features and future implementations.
6. Monitor early performance metrics post-launch and provide best-practice guidance to drive long-term success.

Required Skills and Qualifications

1. At least 3 years experience in hotel operations/technology.
2. Comfortable working with software platforms and well-versed with how hotel software works in hotel operations environment.
3. Strong communication skills (written and spoken).
4. Excellent organizational skills, with the ability to manage multiple hotel deployments at once.
5. Empathetic, patient, and solutions-oriented, with a passion for hospitality and technology.
6. Strong analytical skills for troubleshooting and optimizing software configurations.

Application

Please apply via our Hiring Portal:

https://hiring.vouch-technologies.com/apply/0b47f662-c4a3-4ecb-8e1c-c1e2f53104ea

If you're looking for a chance to make a dent in a whole new industry, are extraordinary and willing to participate and learn in a fast-growing startup, we're looking for you!

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.