Total 23,079 contract manager job vacancies

Responsibilities:

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:

• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg. R23118506, Goh Li Min

The Company

Our client in the manufacturing industry is currently seeking a Financial / Costing Analyst to join their dynamic team.

The Role

This role serves as a key finance business partner to sourcing, procurement, and manufacturing stakeholders, providing in-depth financial analysis and actionable insights to support strategic decision-making.

Responsibilities include analyzing material cost trends, purchase price variances, manufacturing cost drivers, supplier spend patterns, and performance against budget and forecast, while identifying key risks, opportunities, and root causes of variances.

The position plays an active role in forecasting, cost management, and savings governance by evaluating cost reduction initiatives, supplier pricing changes, and financial impacts of business scenarios.

Your Profile

The ideal candidate holds a Degree in Accounting or a professional qualification such as ACCA, with 7 to 10 years of progressive finance experience, including strong exposure to supply chain, procurement, or operations finance. Candidates should possess advanced financial modeling and analytical skills, with hands-on experience using ERP systems (SAP preferred), BI tools such as Power BI or Tableau, and large-scale data analysis. A strong understanding of manufacturing and operations finance, including inventory management, labor costs, and variance analysis, is essential. The successful candidate will have a proven ability to partner effectively with cross-functional stakeholders in fast-paced, technology-driven environments, while demonstrating strong communication and problem-solving skills.

Apply Today

Please send your resume, in WORD format only and quote reference number ET13449297, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

By clicking ‘apply’, you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Job Details:

• Salary Range: UP $8,500

• Working Hours: Monday - Friday (office hours)

• Central Area : Havelock MRT Station

• Yearly Renewable Contract

Job Scope:

1. (Primary Focus) Internal Stakeholder Engagement & Trust Building : Engage with different divisions to understand their workflows, challenges and identify opportunities for AI adoption. Build trust and buy-in for AI initiatives across the organisation

2. AI Solution Positioning: Translate AI capabilities into clear, simple messaging for internal stakeholders. Help stakeholders understand what AI can and cannot do and how it can support the organisation  

3. Governance & Compliance Alignment : Work closely with policy and compliance teams to support in communicating safe and responsible use of AI internally

4. Cross-functional Collaboration : Act as a bridge between AI strategy / engineering teams & Business units / divisions

5. Adoption Planning (Internal Rollout): Support internal rollout of AI initiatives and gather feedback from divisions to refine messaging and improve adoption and usability

6. Gradually support external communication and public-facing positioning once internal alignment is established

Requirements: 

• Experience in product marketing, communications, or stakeholder engagement roles, preferably in tech, digital, or public sector

• Strong ability to simplify complex concepts and influence stakeholders

• Experience working across multiple stakeholders or business units

• Familiarity with regulated environments / governance considerations is advantageous

• Strong communication, facilitation and stakeholder management skills

• Comfortable working in ambiguous and evolving environments

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/16170

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Job Responsibilities

• Develop and maintain content materials such as user guides, presentations, and engagement resources
• Create and manage communications content (e.g. announcements, EDMs, internal updates) across digital platforms
• Plan and maintain a content calendar to ensure consistent and timely communication
• Engage and support users by responding to queries and feedback via digital channels
• Support planning and execution of events, roadshows, and training sessions
• Coordinate event logistics, communications, and on-site operations
• Gather and analyse post-event feedback to improve engagement initiatives
• Collaborate with cross-functional stakeholders to ensure content accuracy and alignment

Job Requirements

• Degree in Business, Marketing, Communications, or related field
• Experience in content creation, communications, or engagement roles
• Strong writing and communication skills
• Ability to simplify and communicate technical concepts to non-technical audiences
• Strong stakeholder management and coordination skills
• Able to work independently and manage multiple tasks in a fast-paced environment

Preferred Skills (Good to Have)

• Experience in change management or user adoption initiatives
• Exposure to digital platforms, data, or analytics environments
• Familiarity with design tools (e.g. Canva) or visualisation tools
• Experience in events or programme execution
• Basic knowledge of video editing or multimedia content creation

Additional Information

• 6 months Contract role
• Standard office hours (may require support for events when required)

Why Join This Opportunity

Opportunity to work on digital platform engagement and transformation initiatives
Exposure to end-to-end communications, content, and engagement strategies
Collaborative and dynamic working environment.

"Interested applicants, please email your resume to jacky.wong@persolapac.com or WhatsApp+65 9118 4028 for a confidential discussion about the role."

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and CV, you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy

https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at sg.dataprotection@persolapac.com Please feel free to contact us if you have any queries. 

EA License No: 01C4934 PERSOL Singapore Pte Ltd
EA Personnel No: R1107106
Wong Chee Ann Jacky

Job Responsibilities

• Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution
• Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs
• Meet contractual manpower needs and standards – ensure proper induction program in place, skills upgrading, career development and retention
• Effective employee management and ensure compliance with local government legislation
• Drive employee and customer engagement process and improvements
• Ensure all statutory compliance and being the primary contact in respect of all contracts services and undertake risk assessments, organising emergency procedures, liaising with clients by informing them of the developments
• Develop systems/ programs to improve quality, efficient utilisation of equipment and materials and the productive use of labour

Requirements

• Degree or Diploma in Management or relevant professional qualification or closely related field with minimum 2 or more years of progressive management experience working in a hospital environment services industry
• Able to excel in a dynamic and demanding hospital environment while effectively leading, organizing, and managing people for facility services projects
• Knowledge of contracts, documents, management of Systems/methods/ tools/ equipment/ materials and administrative procedures in a business-focused environment
• Effective negotiating and influencing skills with a positiveand forward looking proactive approach

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No. 99C4599

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Institute of Innovation & Entrepreneurship (IIE).
• Strategy & Campaign Management
  • Support the development and execution of integrated marketing and communications strategies aligned with institutional objectives and distinct talent development programmes, translating priorities into actionable campaign plans with defined timelines, budgets, and KPIs.
  • Lead end-to-end campaign management across digital, print, and events channels — from planning and resource allocation through execution, performance monitoring, and post-campaign analysis.
  • Own annual marketing planning and budget tracking, ensuring spend is accountable and aligned with strategic priorities.
  • Conduct market research and competitive analysis to surface insights that sharpen messaging, positioning, and outreach effectiveness.
  • Track and report on marketing performance metrics, providing data-driven recommendations to optimise future campaigns.
• Digital Marketing & Content
  • Drive digital marketing activities across SEO/SEM, social media, email marketing, and web — with a deliberate focus on traffic growth, audience engagement, and student conversion outcomes.
  • Implement and optimise digital campaigns end-to-end, from targeting and creative to performance analysis and iteration.
  • Oversee social media presence across platforms, maintaining consistency in voice and brand identity.
  • Manage website analytics, tracking, and reporting to continuously improve reach and user experience.
  • Develop and maintain a content calendar, producing high-quality content across formats — articles, white papers, case studies, videos, and infographics — and repurposing assets across channels to maximise impact.
  • Support authorship of thought leadership and storytelling pieces that strengthen SMU IIE's visibility and credibility within the innovation and entrepreneurship ecosystem.
• Brand & Communications
  • Ensure brand consistency across all marketing touchpoints — digital, print, events, and stakeholder communications.
  • Monitor market trends and stakeholder sentiment to refine messaging and inform communication strategy.
  • Collaborate with internal teams to align marketing efforts with programme and organisational priorities.
• Public Relations & Media
  • Support press releases, op-eds, and media pitches to amplify key announcements, programmes, and initiatives.
  • Support spokesperson preparation for interviews and public engagements.
• Any other duties assigned.

• Degree in Communications, Marketing, Journalism or related fields with 5 to 8 years of relevant working experience.
• Effective project management and organisational skills—able to plan, track, and deliver multiple workstreams under tight timelines.
• Proficient in digital communication tools and social media platforms.
• Effective communication, presentation and stakeholder management skills.
• Strong interest in the innovation and entrepreneurship ecosystem, with awareness of key industry trends and ecosystem players.
• Working knowledge of budgeting and financial management principles.
• Internal and external stakeholder management skills, with strong written and verbal communication and presentation skills.
• Ability to operate independently with minimal direction, prioritise well, and deliver in high-pressure/high-expectation situations.
• Sound attention to detail with good documentation habits to support audit readiness and compliance.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Summary:

Support the Facilities Department in Maintenance Planning, SOE Expenses & Payment, and Vendor Management for facilities

Job Responsibilities:

1. Maintenance Planning

• Plan, schedule, and track preventive and corrective maintenance activities for equipment and facilities
• Ensure timely follow-up and proper documentation of all maintenance work

2. SOE (Statement of Expense) Management

• Assist in budget planning and tracking of SOE expenses
• Monitor spending to ensure alignment with budget forecasts
• Prepare monthly SOE updates in line with maintenance requirements
• Work closely with Finance to ensure accurate and timely expense reconciliation

3. Vendor Management

• Source and negotiate quotations (RFQs) from approved vendors for services and equipment
• Coordinate service schedules, monitor vendor performance, and ensure timely issue resolution
• Maintain vendor pool and conduct annual vendor evaluations

4. Vendor Delivery & Work Completion

• Verify completion of vendor deliveries and maintenance work
• Support the maintenance team to ensure compliance with technical standards and documentation requirements
• Manage month-end closing processes for vendor delivery orders and service completion

5. Procurement & Payment (Ariba System)

• Raise purchase requisitions, process purchase orders, and manage payments via Ariba
• Obtain necessary approvals (RFA) for RFQs
• Liaise with Procurement and Finance to resolve system or invoice discrepancies

6. Inventory & Material Handling

• Receive and issue maintenance materials based on operational needs
• Maintain accurate inventory records and ensure proper stock level updates

7. Store & Administrative Support

• Maintain organized records of inventory, tools, and consumables
• Ensure compliance with storage procedures, safety standards, and housekeeping requirements

Job Requirements

• Diploma or Degree in Engineering, Planning, Procurement, or related field
• Proficient in MS Office applications (Excel, Word, PowerPoint, Teams) and inventory management systems
• At least 3 years of relevant experience in a manufacturing or plant facilities environment
• Resourceful problem-solver with flexibility to work overtime when required

Additional Information 

• Working Location: Pioneer
• Company shuttle bus services available 
• Working Hours: Monday to Friday
• Contract Duration: 12 months, renewable

COMPANY DESCRIPTION

YTL PowerSeraya Pte. Limited, a wholly owned subsidiary of YTL Power International Berhad, is in the business of producing, wholesaling, trading and retailing of energy; with a primary focus on electricity. As an established player in Singapore's energy sector, it supplies the country's energy needs through its multi-utilities platform. With a licensed generation capacity of 3,100 MW*, it is one of Singapore's largest electricity generators.

The YTL PowerSeraya Group has three subsidiaries: the retail arm under the Geneco brand provides electricity price plans and energy solutions to homes and businesses, PetroSeraya is the fuel management arm of the Group, and Taser Power which operates Taser Power Plant.

Besides being a Plaque of Commendation (GOLD) awardee at the National Trade Union Congress's May Day Awards 2023, YTL PowerSeraya has adopted three Tripartite Standards under the Tripartite Alliance for Fair and Progressive Employment Practices, and has committed to be a fair and progressive employer. To find out more about the organisation, please visit ytlpowerseraya.com.

*As at 30 Oct 2024, our registered generating capacity with EMA is 2,467.7 MW.

RESPONSIBILITIES

Procurement Specialist (Contract)

We are looking for a proactive Procurement Specialist (Contract) to support endtoend procurement activities across the organisation. The role will initially focus on purchasing for the Corporate Office (including Marketing, Technology, and Professional Services), with opportunities to support selected power plant procurement categories such as spare parts, services, and operational requirements.

This role is suitable for candidates at different stages of their procurement career from fresh graduates with strong learning potential to experienced professionals seeking handson experience in a dynamic operating environment. The exact procurement portfolio may be aligned with the individual's experience, strengths, and development potential.

Key Responsibilities

• Support and manage endtoend procurement activities including RFQs/RFPs, evaluations, negotiations, and purchase order issuance.

• Handle purchasing and sourcing for Corporate Office categories such as marketing services, IT/software, professional services, and general spend.

• Support procurement activities for selected power plant requirements, which may include maintenance spare parts, consumables, OEM equipment, or services.

• Work closely with vendors and internal stakeholders (including corporate, engineering and operations functions) to understand requirements and deliver timely and effective procurement outcomes.

• Use electronic systems (i.e. sourcing and finance platforms) to manage purchase progress, ensure complete and accurate data records, and analyse spending behaviour.

• Ensure compliance with procurement policies, governance frameworks, safety standards and regulatory requirements.

• Assist with supplier coordination, performance monitoring and resolving delivery or commercial issues.

Requirements

• Degree in Supply Chain Management, Business, Engineering, or a related discipline

• 2-5 years of relevant experience, preferably in technology, utilities, power generation, or industrial environments

• Handson experience with ERP systems is an advantage but not compulsory

• Strong communication, commercial and stakeholder management skills

• Organised, detailoriented, and able to manage multiple tasks in a fastpaced environment

Why Join Us

• Hands on involvement in procurement activities that create commercial value, beyond administrative support
• Exposure to both corporate indirect spend and engineering procurement
• Develop skills on the job with guidance from experienced team members
• Opportunity to grow with a company committed to skill development and technological progression

• Reviewing financial submissions and clarification of variances
• Monthly forecast, variance analysis and monthly monitoring of expenses
• Annual/ Quarter expenses forecast
• Monitor and budget expenses, providing accurate budget status
• Track project progression
• Preparation of monthly expenses rolling forecast

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

ABOUTTHE ROLE
We are looking for an experienced KYC Quality Assurance Analyst to join our client's Compliance team in Singapore. In this senior individual contributor role, you will serve as the third line of review (L3) for KYC and Source of Wealth (SoW) assessments, ensuring accuracy, regulatory compliance, and risk integrity across our customer portfolio.

You will work closely with L1/L2 analysts, the Anti-Money Laundering Officer (AMLO), and internal audit teams to maintain the highest standards of financial crime prevention.

KEY RESPONSIBILITIES

•     Perform second-level review of KYC and Source of Wealth (SoW) assessments, evaluating them for accuracy, completeness, and regulatory compliance.

•     Validate the plausibility and coherence of SoW narratives and supporting documentary evidence.

•     Ensure that risk ratings, customer profiles, and red flags are correctly identified, documented, and appropriately addressed.

•     Summarise and escalate high-risk or unclear cases to the AMLO with well-reasoned recommendations.

•     Maintain quality assurance records and contribute to internal audit readiness and ongoing compliance reviews.

•     Provide constructive, actionable feedback to L1 and L2 analysts to drive improvements in quality and consistency.

•     Identify systemic issues or trends in KYC reviews and propose process enhancements.

REQUIREMENTS

Essential

•     Minimum 3 years of hands-on KYC experience within a licensed bank or financial institution (non-negotiable).

•     Prior experience in an L3 reviewer, QA, or Compliance Officer capacity.

•     Strong knowledge of AML/CFT regulations and KYC frameworks applicable in Singapore (MAS guidelines).

•     Proven ability to assess complex corporate structures and high-risk customer profiles.

•     Meticulous attention to detail with strong analytical and investigative skills.

Location： North-East
Working Hours：Weekdays (9am-6pm)

Responsibilities

• Pick and pack goods accurately to prepare orders for shipment and ensure customer satisfaction
• Receive incoming items and verify their condition and quantity to maintain inventory accuracy
• Store items systematically to optimize warehouse space and facilitate easy retrieval
• Handle basic inventory tasks to track stock levels and report discrepancies
• Provide general warehouse support to maintain a clean, safe, and organized work environment
• Demonstrate responsibility and reliability in completing assigned warehouse duties efficiently

Requirements:

• Able to perform hands-on warehouse duties
• Responsible and reliable
• No prior experience required (training provided)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your updated resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

Job Scope:

• Design, build, and configure applications to meet business process and application requirements.
• Support SAP ABAP development for a maintenance project.
• Work on incidents/change requests, and ensure support meets the service level agreement when attending to incidents/change requests/service requests.
• Perform regression tests and fixes for SPS patch, and other upgrades as and when required.
• Suggest system improvements, enhancements to existing system and interfaces to keep up with technology and business requirements.

Job Qualifications:

• Degree in Computer Science or Information Technology or equivalent studies.
• 10+ years of experience in SAP ABAP development with Webdynpro experience.
• Experience in testing and in-depth knowledge of overall SAP, including Workflow, Web Services, BDC programming.
• Knowledge in integration with other SAP ERP modules e.g. SAP FI / FICO, SAP HR.
• Able to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations, and research).

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality.  If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.  

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

We are seeking a highly skilled Ops DBA Engineer to join our team. The ideal candidate will have deep expertise in administering and maintaining enterprise-grade databases across multiple platforms, with focus on Oracle, Microsoft SQL Server, and AWS RDS. This role requires a proactive professional who can ensure database reliability, performance, and security while supporting mission-critical applications.

Key Responsibilities

• Manage and maintain Oracle, MSSQL, and MySQL platforms, including Oracle Encryption (TDE) and Hardware Security Module (HSM).
• Oversee database health, performance, and availability; proactively resolve issues before they impact services.
• Perform backups, restoration testing, and disaster recovery planning.
• Apply patches, upgrades, and security fixes in line with change management processes.
• Control user access, roles, and permissions in compliance with security policies.
• Tune queries, indexes, and configurations to maximize performance.
• Collaborate with application teams on schema changes, deployments, and troubleshooting.
• Maintain comprehensive records of configurations and procedures.
• Resolve database incidents within defined SLA timeframes.

Job requirement

• Bachelor’s degree in Computer Science or equivalent.
• Minimum 6 years of professional experience in database administration.
• Proven expertise in:Oracle RAC & RMAN backup/recoveryMicrosoft SQL Server administrationAWS RDS management

• Good analytical and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication and collaboration skills.
• Commitment to maintaining high standards of database security and compliance.

Job Overview

The Service Contract Specialist, a key member of the Service Back Office team, is responsible for the end‑to‑end management of service contracts. The role ensures timely proposal and renewal of contracts, improves contract profitability, and manages all contract-related data accurately in the system.

Job Responsibilities and Essential Duties

Daily responsibilities

• Review and prepare data analysis and findings on service contracts profitability for review meetings using Power-BI.
• Extract and prepare service contracts profitability summary card for management review.
• Prepare proposals for tender submissions to customer’s platform.
• Send contract proposals to customers promptly.
• Follow up with customers and revise contract proposals as needed.
• Review Master Service Agreement contract terms and conditions from customer to safeguard the company’s interests.
• Ensure contracts comply with company guidelines.
• Collaborate with the Senior Service Contract Specialist to prepare contract proposals, de-escalation disputes and contractual issues.
• Establish pricing structures for service contracts based on product lines and contract levels.

Month-End responsibilities

• To prepare monthly service slides on service contracts.
• Generate monthly service contract KPI reports (e.g., renewal rate, profitability, trends).

Data Maintenance

• Create warranty and service contracts in SAP, execution of maintenance plan and archive the hard copies.
• Monitor the expiration of existing warranty and service contracts.
• Update contracts in SAP when equipment is decommissioned, ensuring documentation is current.

Administrative responsibilities

• To be an SAP Key User and a subject matter expert (SME) for service contracts in the service team.
• Provide support to the Service Coordination Team if required.
• Perform any ad-hoc duties assigned by the line manager and/or the Company.

Minimum Requirements

• Proven experience as a service coordinator and/or customer service role with 3-5 years working experience
• Minimum Diploma holder in any discipline.

Required Knowledge, Skills and Abilities

• Possess excellent communication and organizational skills.
• Able to work in a fast-paced environment.
• Able to work independently and as a team.
• Proficiency in MS Office and SAP is preferred.

Supervision/Management of Others

• Contribute to Team Players, Forward Thinkers, and Game Changers behaviors.

Internal and External Contacts/Relationships

• Main contacts, internal sales and service teams, logistics and finance
• Main contacts, external, Bio-medical Engineering, Facility management, Materials Management Department and any other third parties.

Environmental/Safety/Physical Work Conditions

• Ensures environmental consciousness such as observation of ergonomic and safe best practices.
• Use of computer and telephone equipment and other related office accessories/devices to complete assignments
• May work extended hours during peak business cycles
• Must comply with all company environment, health and safety policies, including the use of appropriate personal protective equipment when required.

Job Scope:

• Design, build, and configure applications to meet business process and application requirements.
• Prepare detailed technical design documents for requirements to be implemented.
• Prepare, conduct, and document application unit testing results.
• Lead the effort to design, build and configure applications, acting as the primary point of contact.
• Support incident investigation fix and documentation for issue resolution.

Job Qualifications:

• Degree in Information Technology or equivalent.
• 8+ years of hands-on experience in using technologies e.g. ABAP on HANA, SAP FIORI (enhancement and development), Core Data Services (CDS) (enhancement and development with authorisation), and ABAP Managed Database Procedures (AMDP).
• Familiar with Eclipse, VS Code and GIT.
• Preferably with experience in ABAP RESTful Application Programming Model (RAP).
• Experience in IDOC, Web Service and OData.
• Familiar with SAP Workflow (Classic/Flexible), and Standard Report (ALV, OOP).
• Solid practical skills in CDS, AMDP, Fiori, and performance tuning/optimization.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality.  If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.  

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141