Scope of Work
IT Management
· Provide end user support, hardware and softwareapplication troubleshooting, installation and configuration of workstation andother IT equipment
· Evaluate, test and deploy all software andhardware upgrades to the desktop
· Perform daily system monitoring, housekeeping,backup and maintenance of systems
· Assist to maintain operational procedure,configuration, inventory control and IT procurement
Administrative
· Assist in the maintenance and management of useraccount and administration
· Liaison on hardware & software maintenance
· Assist in updating IT documentation
Any other duties/ projects as assigned
Requirements
· Minimum Professional Certificate / Diploma / ITE in ComputerScience or Information Technology or equivalent
· Required Skill(s):knowledge of hardware and software, Ability to work well with people, ProblemSolving, Resourcefulness
· Priorexperience in tech support, desktop support, or a similar role will be anadvantage
· Good interpersonal skills
· Able to multi-task and work independently
· Able to start work immediately, an advantage
