Total 2 job vacancies by Tasty Rice Pte. Ltd.

Key Responsibilities

Prepare of raw ingredients, including washing, cutting, slicing and grinding.

Distribute food for serving and storage.

Hygiene and Workplace Safety

Maintain high standards of food hygiene and kitchen safety practices.

Assist in the cleanliness and upkeep of the kitchen area.

Process customer’s orders and carry out cashiering duties.

Requirement

Experience in Food & Beverage (F&B) would be an advantage.

Able to communicate with Mandarin-speaking customers.

Posses Basic Food Hygiene Certificate

Work Schedule

6-day work week

Roles & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Consistently well-groomed according to the high appearance standards of the salon and the company
• Degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate