Total 46 job vacancies by Tangspac Search Private Limited

Role:

• Collaborate with global stakeholders to elicit, analyse, and document business requirements for EMS enhancements and platform transitions, ensuring alignment with overarching product and regulatory strategies.
• Develop comprehensive business specifications, including epics, initiatives, objectives, and key result in partnership with Product Managers and Product Owners.
• Conduct thorough gap analyses by building a strong understanding of current EMS functionalities and execution flows, comparing them against future-state platform capabilities.
• Translate product strategy into actionable deliverables such as user stories, process diagrams acceptance criteria, and traceable requirements documentation.
• Lead coordination efforts in implementing the new Global EMS platform, working closely with external vendors, IT teams, and control functions to ensure timely and compliant delivery.
• Demonstrate in-depth knowledge of order routing, order execution, and full trade lifecycle events within electronic trading environments.
• Leverage expertise in pre-trade compliance mechanisms—including suitability assessments, credit checks, and risk controls—to shape system requirements.
• Possess strong familiarity with financial instruments such as Equities, Exchange-Traded Derivatives (ETDs), Bonds, Funds, and Structured Products, particularly within wealth management contexts.
• Drive integration initiatives using modern APIs and protocols, including FIX, for broker/market connectivity and real-time execution workflows.
• Advise on scalable integration patterns and contribute to the design of reliable, high-performance interfaces between internal systems and external partners.

Requirements:

• Exceptional communication and facilitation skills—able to engage senior stakeholders, technical teams, and regulators with clarity and precision.
• Skilled at influencing without direct authority, navigating matrixed organizations, and building consensus across diverse groups.
• Minimum 7 years of business analysis experience, preferably within investment banking or capital markets, with proven exposure to trading systems.
• In-depth understanding of Execution Management Systems (EMS), front-to-back trading workflows, and wealth management operating models.
• Hands-on experience with API-driven integrations (REST, HTTPS, FIX) and system interoperability in low-latency environments.
• Strong analytical abilities with a track record of solving complex business problems through structure thinking and data-informed insight.
• Familiarity with regulatory frameworks affecting trading and execution (e.g., MiFID II, best execution obligations) is highly desirable.

EA Reg.No. 25C2690 | EA License No. R1330510

Function: Global Technology & Operations | Wholesale Banking
Reporting To: Department Head, CMOC
Work Arrangement: 5 days on-site (no flexibility due to system access requirements)

Role Overview

The First Vice President (FVP), Corporate eServices, leads the Corporate eServices function within the Cash Management Operations Centre (CMOC). This role is responsible for the end-to-end delivery, governance, and continuous improvement of digital banking services for Wholesale Banking clients, with a primary focus on the bank’s corporate internet banking platform (e.g. Infinity), as well as APIs, Host-to-Host solutions, PayNow, SGQR, Client eAlerts, and related eServices.

The role provides strategic leadership to ensure operational excellence, scalability, regulatory compliance, and superior client experience in response to growing business demand and increasing digital complexity.

Key Responsibilities

Leadership & Strategy

• Set, plan, and execute the strategic direction, goals, and priorities of the Corporate eServices team.
• Represent the function in senior management, business, technology, and stakeholder forums.
• Lead and manage a team structure comprising two direct leaders (VP1 & AVP) and approximately 25 staff (permanent and temporary).
• Build, develop, and sustain a high-performance, engaged, and service-oriented team culture.

Operations& Service Delivery

• Oversee daily operations for Corporate Internet Banking and other eServices setup and maintenance, covering client onboarding, amendments, and access management.
• Ensure service delivery meets agreed SLAs, KPIs, accuracy, timeliness, and approved Standard Operating Procedures (SOPs).
• Maintain high standards of operational controls, service excellence, and client satisfaction, including effective handling of operational issues and client complaints.

Risk, Audit& Compliance

• Ensure full compliance with applicable laws, regulations, monetary authority requirements, and internal bank policies.
• Manage operational risks through strong controls, Key Risk Indicators (KRIs), escalation protocols, and investigation of exceptions or non-compliance.
• Plan and manage internal and external audits; ensure timely remediation of audit findings and implementation of preventive measures.

Process Improvement & Digital Enablement

• Drive continuous improvement initiatives focused on Quality, Efficiency, and Productivity (QEP) and Elimination, Simplification, and Automation (ESA).
• Champion automation, Straight-Through Processing (STP), and digitalisation initiatives to enhance scalability and operational resilience.
• Lead and participate in multiple concurrent projects, including digital banking platform enhancements, API expansions, and new eServices rollouts.

People &Resource Management

• Ensure optimal manpower planning, deployment, and capability coverage across all eServices functions.
• Identify skills gaps, provide coaching and training, conduct performance reviews, and support career development.
• Promote a collaborative, professional, and inclusive working environment.

Key Requirements

• Degree in a relevant discipline.
• Minimum 10 years’ experience in Wholesale Banking Operations, specifically in Corporate Internet Banking and eServices setup and maintenance.
• Strong domain knowledge in cash management, payments, digital banking platforms, and related operational risks and controls.
• Proven leadership experience managing large operational teams with multiple layers.
• Strong experience in risk management, audit, information security, and regulatory compliance.
• Hands-on leadership style with strong analytical, problem-solving, communication, and stakeholder management skills.
• High integrity, initiative, resilience, and strong commitment to operational and service excellence.

EA: 25C2690 | R1221146

Work Location: MacPherson MRT
Air-condition environment

Salary: $2500 basic + $200 Shift allowance
Work Time: Weekly rotation- Monday to Friday: 8.30am to 6.00 pm and 1.00pm to9.00pm

Job Responsibilities:

-Operate machines to carry out card personalization processes

-Ensure all tasks are completed accurately and within required service levels

-Coordinate and plan work activities with the Production team

-Perform inventory checks and stock-taking of materials

-Support other operational duties as assigned

Requirement:

-Minimum qualification of Higher NITEC

-Basic knowledge or experience in a production environment is preferred

-Previous experience in a production line setting will be an added advantage

-Comfortable handling and operating machinery

-Physically able to lift items weighing between 5–10 kg

-Basic computer skills required

R23115755 EA:25C2690

• Support execution of physical design flow for SoC projects under guidance from senior engineers
• Assist in Place and Route (PnR) activities to help optimize chip layout, performance, and power
• Participate in basic sign-off checks including Design Rule Check (DRC), Layout Versus Schematic (LVS), and Static Timing Analysis (STA)
• Learn and use EDA tools such as Genus, Innovus, Quantus, and RedHawk for design implementation and analysis
• Support development of simple TCL and Perl scripts to automate routine design tasks
• Work closely with design and verification teams to understand issues and support resolution of design challenges

Required competencies and certifications

• Master’s /degree in Electrical Engineering or related field
• Proficiency in TCL and Perl scripting for design automation
• Expertise in handling EDA tools for SoC top-level physical design, including Genus, Innovus, Quantus, and Redhawk
• Experience physical design flow

Candidates who do not meet the above experience requirements but possess a background in back-end semiconductor design are encouraged to apply.

EA: 25C2690/ R23115755

The Client:

Our client is a leading Asian technology consulting and talent advisory firm which services enterprise and public sector clients across the region. With operations spanning Southeast Asia and North Asia, our client has deep expertise in managed services, staff augmentation, and staffing.

Role Overview

This is a key finance lead role responsible for managing the full spectrum of financial operations at the group parent company level, while providing oversight across regional subsidiaries.

The Finance Manager will ensure financial integrity, compliance, and operational efficiency across a multi-entity structure, supporting a business model that spans recruitment, staff augmentation, and managed services.

The role requires strong hands-on capability in financial reporting, tax, and consolidation, as well as close partnership with directors and shareholders on corporate, banking, and statutory matters.

Key Responsibilities

Group Financial Management & Reporting

• Oversee full-set accounting for the Singapore parent entity
• Manage monthly, quarterly, and annual financial closing processes
• Prepare consolidated financial statements across multiple entities and jurisdictions
• Ensure accuracy, completeness, and timeliness of financial reporting
• Monitor cash flow, working capital, and financial performance across the group
• Provide variance analysis, financial insights, and management reporting to directors

Regional Oversight (Subsidiaries & Affiliates)

• Supervise and review financials of overseas entities(e.g. Hong Kong, Malaysia, affiliates)
• Ensure consistency in accounting policies and reporting standards across the group
• Coordinate with local accountants or outsourced vendors in respective countries
• Identify financial risks and ensure appropriate controls are in place

Tax & Compliance

• Prepare and file GST returns and ensure ongoing GST compliance
• Handle corporate income tax filings and liaise with tax agents where required
• Oversee IRAS-related matters, including employer tax obligations (excluding payroll processing)
• Ensure compliance with all statutory and regulatory requirements in Singapore
• Support audits, tax queries, and regulatory reviews

Corporate Secretarial & Governance Support

• Work closely with directors and shareholders on:
• - Board resolutions and shareholder matters
• - ACRA filings and statutory compliance
• - Company incorporation, restructuring, and deregistration activities
• Liaise with corporate secretarial firms where applicable, while retaining ownership of deliverables
• Maintain statutory registers and ensure governance best practices

Banking & Treasury

• Manage corporate banking relationships across entities
• Oversee account openings, closures, and bank mandate changes
• Monitor cash positions and funding requirements across the group
• Ensure proper controls over payments, authorisations, and treasury processes

Process Improvement & Controls

• Establish and enhance financial controls, policies, and procedures
• Drive process improvements for efficiency and scalability in a multi-entity environment
• Support system implementation or upgrades where relevant

Stakeholder Management

• Act as a key finance business partner to directors and senior management
• Provide financial input for strategic decisions, investments, and business expansion
• Support external stakeholders including auditors, tax agents, and regulators

Requirements:

• 5–10 years of relevant finance experience, preferably in SMEs or mid-sized enterprises with regional operations
• Prior experience in recruitment, staffing, professional services, or contractor-based businesses will be highly advantageous
• Strong knowledge of Singapore accounting standards, GST, and corporate tax requirements
• Proven experience in group consolidation and multi-entity financial management
• Familiarity with ACRA requirements and corporate secretarial processes
• Hands-on, detail-oriented, and comfortable operating in a lean environment
• Strong Excel and financial systems proficiency
• Ability to work independently while engaging effectively with senior stakeholders

Preferred Attributes

• Commercially astute with the ability to balance control and business agility
• Comfortable navigating ambiguity and evolving business structures
• Strong sense of ownership and accountability
• Able to operate both strategically and at a detailed execution level

We regret that only shortlisted profiles will be contacted.

EA LicenseNo: 25C2690
Registration No: R1103077

About Tangspac Search

Tangspac Search is an established recruitment firm with over 30 years of experience partnering with organisations to deliver considered, high‑quality talent solutions. We work with focus, integrity, and market insight, building long‑term relationships with both clients and candidates rather than operating on volume.

Role Overview

• As a 360 Recruitment Consultant – Professional & Corporate Services, you will take full ownership of a specialist desk covering functions such as Accounting & Finance, HR, Legal, Business Support, Corporate Services, and related white‑collar roles.
• This is a commercial, revenue‑driven 360 role where you are responsible for originating client relationships, winning mandates, and delivering permanent placements end‑to‑end. You will be expected to operate with strong market knowledge, urgency, and a clear bias toward closing.
• You will run your desk as a business — hunting for opportunities, controlling client relationships, managing candidates, and driving billings within the Professional & Corporate Services market.

Key Responsibilities

• Proactively identify and approach organisations hiring across Professional & Corporate Services functions through cold calling, referrals, and market mapping.
• Win new mandates for roles such as finance professionals, HR practitioners, legal and compliance staff, and corporate support functions.
• Pitch Tangspac Search as a specialist recruitment partner with deep understanding of corporate hiring needs.
• Negotiate fees, exclusivity, and retained assignments with hiring managers and decision‑makers.
• Build a sustainable book of business with recurring revenue from Professional & Corporate Services clients.
• Take full ownership of client relationships within assigned Professional & Corporate Services sectors.
• Conduct detailed job briefings to understand organisational structure, reporting lines, and functional requirements.
• Advise clients on salary benchmarks, candidate availability, and hiring risks within the corporate market.
• Manage hiring processes assertively to drive timely decisions and successful closures.
• Source and engage qualified professionals across accounting, HR, legal, business support, and corporate services disciplines.
• Conduct in‑depth interviews assessing technical competency, cultural fit, and career drivers.
• Present decisive shortlists with clear market insights and recommendations.
• Manage interview processes, offer negotiations, counter‑offers, and candidate closures with urgency.
• Build and maintain a live pipeline of Professional & Corporate Services candidates aligned to active mandates.
• Stay current on corporate hiring trends, salary movements, and competitor activity.
• Achieve or exceed monthly and quarterly KPIs for revenue, placements, and business development activity.

Requirements

• Minimum 3–5 years of recruitment consulting or relevant client‑facing experience.
• Proven ability to manage recruitment assignments independently.
• Comfortable engaging clients and candidates in a professional, consultative manner.
• Commercial awareness with a focus on sustainable relationships.
• Strong communication, organisation, and stakeholder management skills.
• Recruitment agency experience is preferred.
• CEI Certified

What We Offer

• Competitive base salary with performance‑linked commission.
• Structured support with autonomy to develop your own desk.
• Exposure to quality clients and meaningful hiring assignments.
• Clear progression path aligned with performance and capability.
• A collaborative, boutique‑style environment focused on quality over volume.

EA: 25C2690 | R1221146

Work Location: MacPherson MRT
Air-condition environment

Salary: $2500 basic + $200 Shift allowance
Work Time: Weekly rotation- Monday to Friday: 8.30am to 6.00 pm and 1.00pm to 9.00pm

Job Responsibilities:

-Operate machines to carry out card personalization processes

-Ensure all tasks are completed accurately and within required service levels

-Coordinate and plan work activities with the Production team

-Perform inventory checks and stock-taking of materials

-Support other operational duties as assigned

Requirement:

-Minimum qualification of Higher NITEC

-Basic knowledge or experience in a production environment is preferred

-Previous experience in a production line setting will be an added advantage

-Comfortable handling and operating machinery

-Physically able to lift items weighing between 5–10 kg

-Basic computer skills required

R23115755 EA:25C2690

Our client, are looking for an experience Account Manager in Maritime background with experience in port equipment (crane and bearing ) to join their team. You must be comfortable in sales presentation and travel overseas.

Work Location: Woodlands
Workdays: Monday to Friday

Responsibilities:
- Drive business growth by identifying opportunities and securing clients in the marine, port, and heavy equipment sectors.

-  Manage the full sales cycle, including presentations, negotiations, and contract closure.

- Build strong client relationships through regular engagement, sitevisits, and aftersales support.

- Provide product training and handle technical inquiries, including basic onsite troubleshooting.

- Collaborate with internal teams to ensure smooth project execution and issue resolution.

- Maintain organized documentation and travel as required for businessneeds.

Requirement:

- Bachelor's degree in mechanical engineering, business or related
- Min 2 to 3 years experience in sales, customer services or technical sales in heavy equipment.
- Excellent communication skills written and verbal
- Professional, well-presented and a customer-first mindset; highly adaptable,proactive, and able to excel in a dynamic environment.
-Willing to travel overseas.

Email your resume to nicole.choy@tangspac.com

25C2690 R23115755

We are seeking a Senior IT Analyst / Front End Developer to join our digital banking team. You will be responsible for building high-performance, secure, and responsive user interfaces for our online banking platforms, customer portals, and internal tools. You will work closely with backend engineers, UX designers, and product owners to deliver seamless digital experiences to our customers.

Key Responsibilities

• Develop and maintain responsive, high-performance front end applications using React, TypeScript, and Tailwind CSS.

• Implement modern rendering strategies including SSR (Server-Side Rendering), CSR (Client-Side Rendering), and ISR (Incremental Static Regeneration) to optimise performance and SEO.

• Monitor and improve front end performance using Web Vitals and Lighthouse, ensuring core web vitals meet banking-grade standards.

• Collaborate with backend teams working with Node.js, Rust, Python, and AWS Serverless to integrate RESTful APIs and real-time data.

• Work with databases such as MongoDB and MySQL to understand data flow and optimise front end data fetching.

• Contribute to full-stack features when needed, leveraging experience with Leptos, Axum, Tokio, Serde, or Tauri.

• Ensure front end code is secure, accessible, and compliant with banking security standards (e.g., OWASP, MAS TRM guidelines).

• Participate in code reviews, technical design discussions, and agile ceremonies.

• Mentor junior developers and contribute to front end architecture decisions.

Key Requirements

Front End & Performance

• Strong experience with React, TypeScript, and Tailwind CSS.

• Deep understanding of SSR, CSR, and ISR (experience with Next.js or similar frameworks is highly desirable).

• Proven ability to optimise front end performance using Web Vitals and Lighthouse.

• Experience with state management (e.g., Redux, Zustand, Context API).

Full Stack & Backend Awareness

Working knowledge of Node.js and experience integrating with backend services.

Familiarity with Rust, Python, or AWS Serverless is a strong plus.

Experience with MongoDB and MySQL (understanding data modelling and query optimisation for front end use).

Interested candidates please email your latest resume to subagio@tangspac.com
'
EA License: R1108479 |EA Registration : 25C2690

We are seeking a skilled Senior IT analyst with good  Java Microservices Development experience to join our technology team in building scalable, secure, and high-performance banking applications. You will be responsible for designing, developing, and maintaining microservices-based systems that power our core banking, payments, and customer-facing platforms. You will work closely with architects, DevOps engineers, and business stakeholders to deliver robust solutions that meet the high standards of the financial services industry.

Key Responsibilities

• Design, develop, and deploy Java-based microservices using Spring Boot and related frameworks.

• Build and optimise RESTful APIs and event-driven architectures to support banking workflows.

• Work with MySQL databases, including schema design, query optimisation, and transaction management.

• Implement secure coding practices, including authentication (OAuth2, JWT), authorisation, and encryption.

• Collaborate with front end, integration, and infrastructure teams to deliver end-to-end solutions.

• Write unit, integration, and contract tests using frameworks such as JUnit, TestNG, and Mockito.

• Participate in code reviews, agile ceremonies, and technical design discussions.

• Troubleshoot and resolve production issues, ensuring high availability and performance.

• Contribute to CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions.

• Ensure compliance with banking security standards and regulatory requirements (e.g., MAS TRM Guidelines).

Key Requirements

Technical Skills

• Min 6 years with strong proficiency in Java (version 11 or higher) and Spring Boot (Spring MVC, Spring Data, Spring Security).

• Experience designing and building microservices architectures, including service discovery, API gateways, and distributed tracing.

• Solid experience with MySQL, including complex queries, indexing, stored procedures, and performance tuning.

• Familiarity with RESTful API design, OpenAPI/Swagger, and versioning strategies.

• Knowledge of containerisation and orchestration tools like Docker and Kubernetes is advantageous.

  Soft Skills

• Strong problem-solving and analytical abilities.

• Excellent communication and collaboration skills.

• Ability to work effectively in agile, cross-functional teams.

• Self-motivated, with a commitment to code quality and continuous learning.
  

  
  Interested candidates please email your latest resume to subagio@tangspac.com
  EA License: R1108479 | EA Registration :25C2690

Position Summary

This role is responsible for ensuring the organisation’s adherence to all applicable regulatory and compliance requirements. The incumbent will act as a trusted compliance advisor to business units, working closely with stakeholders to embed regulatory compliance into business activities while supporting overall organisational objectives.

Key Responsibilities

• Keep abreast of regulatory developments and changes that may impact the organisation, and proactively advise business units on implications and required actions
• Ensure compliance with all relevant laws, rules, regulations, and internal policies, applying sound ethical judgment to business practices and conduct
• Provide practical guidance to business units on regulatory requirements arising from day-to-day operations and emerging business initiatives
• Partner closely with business units to identify, assess, and manage regulatory and compliance risks, including handling time‑critical incident reporting to regulators
• Assess regulatory and compliance risks associated with business decisions, with due consideration given to the organisation’s reputation and key stakeholders’ interests
• Develop, implement, and maintain compliance policies, standards, frameworks, and procedures in line with regulatory expectations
• Design, execute, and oversee compliance testing, continuous assurance activities, and reporting of compliance reviews
• Conduct compliance training and awareness programmes to enhance understanding of regulatory obligations and internal policies
• Manage regulatory inquiries, examinations, and information requests, and escalate significant compliance matters to senior management in a timely manner

Requirements

• Degree holder in Computer Science, Information Technology, Information Security, Economics, Accounting, or a related discipline
• Minimum of 7 years of compliance experience within a regulated financial or payments-related industry
• Strong analytical skills with a high level of attention to detail
• Excellent problem‑solving abilities, with the capacity to prioritise and manage multiple workstreams concurrently
• Proven team player with a strong track record of working effectively in collaborative environments
• Strong interpersonal, communication, and stakeholder management skills
• Demonstrated strength in documentation, policy drafting, and report writing
• Self‑driven and able to operate independently with minimal supervision

EA: 25C2690 | R1221146

·      Analyze complex verification and digital design problem.

·      Develop testbenches,

·      Drive/develop ASIC verification flows andscripts.

·      Create Verification architecture.

·      Work with the RTL Design team to ensurefunctional correctness and coverage.

·      Support silicon bring-up and diagnostics.

·      Support Post-silicon debug, root cause bug,provide solution or workaround.

Requirement :

-Min Bachelor Degree in Electrical and electronics, Computerengineering or similar.

-3 years relevant working experience

 -Skills requires,SystemVerilog, UVM, Scripting (Python, C++ PERL, TCL)

- Understand of RTL design.

R23115755 EA: 25C2690

Job Description

My Client, a leading Securities Brokerage firm is looking for a detail-oriented and customer-focused Helpdesk Officer to join their Client Services team. You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.

Key Responsibilities:

• Provide excellent front-line support to clients by attending to enquiries at the counter and via phone/email.
• Manage and respond to incoming emails in a timely and professional manner.
• Review and process retail and corporate account opening applications (both manual and digital).
• Assess and handle account update requests, dormant account reactivations, and account closures.
• Conduct thorough KYC/AML screening and due diligence for new client onboarding.
• Process client requests including share transfers and other related services.
• Perform ad-hoc duties as assigned by the Team Lead or Head of Client Services.

Qualifications

• Diploma or bachelor’s degree in business, Finance, Banking, or a related field.
• 1–3 years of relevant experience in banking, brokerage, or financial services, preferably in client servicing, operations, or helpdesk.
• Hands-on experience in retail and corporate account opening and client onboarding processes.
• Familiarity with KYC/AML screening and regulatory requirements in the financial industry.
• Experience handling customer enquiries in a front-line or counter service environment.
• Exposure to processing account maintenance requests such as updates, reactivations, closures, and share transfers.

Skills & Competencies

• Strong communication and interpersonal skills with a customer service mindset.
• Excellent attention to detail and accuracy when reviewing documentation.
• Ability to multitask, prioritise effectively, and meet tight deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Strong organisational and email management skills.
• Proactive team player who is willing to take on ad-hoc tasks.

EA: 25C2690 | R1221146

Job Description:

• Support the Head of Corporate Secretarial Services to ensure Company is in compliance with all legal and compliance frameworks within the corporate secretarial functions.
• Support all pre- and post-Board and Committees’ meetings matters, prepare agendas and collate Board/Committees’ papers for circulation.
• Organise, attend and prepare minutes of Board and Committees‘ meetings and written resolutions for review before circulation to relevant stakeholders.
• Coordinate board and key appointment matters, including fit and proper assessments, regulatory notifications, and MAS filings or approvals.
• Maintain statutory registers, corporate records, and governance documentation in line with regulatory and audit requirements.
• Facilitate documents for notarisation.
• Ensure timely and accurate statutory and regulatory filings with ACRA, MAS and other relevant authorities.
• Support MAS inspections, regulatory examinations, and internal/external audits from a corporate secretarial and governance perspective.

Requirement:

• ICSA/CSIS or equivalent professional qualification; those currently pursuing ICSA/CSIS are welcomed.
• Minimum 5 years’ corporate secretarial experience; exposure to MAS-regulated capital markets, stockbroking environment or service provider would be an advantage.
• Sound knowledge of the Companies Act, MAS regulations, and corporate governance practices in Singapore.
• Experience in supporting Board and senior management in a regulated financial institution.
• Strong attention to detail, stakeholder management, and communication skills.
• Have initiative and able to work independently.
• Knowledge of basic KYC requirements an added advantage.

EA: 25C2690 | R1221146

Company Overview

Tangspac Search is a subsidiary of Tangspac Consulting, a leading Asian staffing firm specializing in recruitment for financial services and technology sectors with over 20 years of expertise.

Job Summary

Engage and support clients by understanding merchant needs, expanding client networks, and building long-term relationships to drive business growth and client satisfaction.

Responsibilities

• Analyze merchant needs to provide tailored engagement and guide clients in adopting and expanding their network
• Collect and evaluate information from both users and non-users to inform client strategies
• Develop and maintain strong, long-term relationships with existing clients to enhance retention and growth
• Apply current technology innovations to improve client interactions and service delivery
• Demonstrate proactive problem-solving and adaptability in dynamic business environments
• Communicate effectively to convey solutions and build trust with clients

Preferred competencies and qualifications

• Experience in sales, customer service, account management, or related fields
• Proficiency with current IT technologies and digital tools

R23115755 EA: 25C2690