Total 29 job vacancies by TAL

The role is responsible for delivering audit reviews across Technology operational risk and key transformation Projects for a range of TAL business units. This includes identifying key findings and insights as part of the reviews. There will be an opportunity to regularly engage with senior business stakeholders to represent the Internal Audit function.

In this role you will:

• Provide assurance through planning and delivering Technology focused audits, and occasionally supporting transformation Project related Internal Audit reviews
• Identify and reporting key findings and insights from those reviews
• Communicate audit activity including key findings and insights to key stakeholders
• Manage engagement with internal audit team members, key stakeholders and auditees through the audit review process
• Issue follow-up and validation of management action plans taken to resolve audit recommendations
• Assist in management reporting including overall status of audit activity and open issues
• Promote the enhancement of the organisation’s risk and control environment.

At TAL, technology underpins our promise to be there for customers when it matters most. As an SRE Platform Engineer, you play a critical role in safeguarding the reliability and resilience of the platforms that enable our teams to deliver with confidence, speed, and care. By shaping how our technology operates at scale, this role helps ensure TAL can respond in moments that truly count. It’s meaningful work that blends technical leadership with purpose supporting safer outcomes for customers, colleagues, and the broader community.

In this role you will:

• Ensure platform reliability at scale by leading enterprise CI/CD and SRE practices that enable confident, continuous delivery.
• Embed deployment safety by design to reduce change risk and protect customer and business outcomes.
• Strengthen observability and insight so teams can proactively detect issues and make data‑driven decisions.
• Automate platforms and pipelines to improve efficiency, consistency, and developer experience.
• Lead critical incident response to restore services quickly and drive lasting improvements.
• Influence and uplift teams by mentoring engineers and aligning stakeholders around reliability and resilience goals.

At TAL, we’re here to protect what matters most, and this role plays a vital part in making that promise real. As a Commercial Reporting Analyst within Lifebroker, you’ll help turn complex data into clear insight, enabling stronger decisions that support sustainable growth and trusted partnerships. By bringing clarity to commercial performance, this role helps leaders understand what’s working, where to focus next, and how we continue to deliver value for customers and partners alike. It’s meaningful work that connects insight to impact across the business.

In this role you will:

• Manage end‑to‑end insurer commission processes, including calculation, validation, reconciliation and accrual preparation.
• Produce accurate and timely management and operational reporting, covering performance, P&L and alliance partner outcomes.
• Support month‑end accounting activities, including headcount checks, expense accruals and P&L reconciliations.
• Prepare variance analysis against budget, providing clear commentary to support management decision‑making.
• Assist with budgeting, reforecasting and sales forecasting, supporting data collection, validation and assumptions.
• Maintain data accuracy and integrity across reporting outputs, completing regular checks to ensure consistent and reliable results.

At TAL, this role plays a vital part in strengthening the relationships that help Australians protect what matters most. Partnering closely with financial advisers and practices, you’ll be the connection between TAL’s purpose and the advisers who bring it to life every day. Through meaningful conversations and smart use of digital technology, you’ll help advisers grow with confidence and champion TAL as a trusted partner. It’s a role that combines connection, influence and impact—supporting advisers to succeed while contributing to TAL’s mission to create brighter possibilities for our customers and communities.

In this role you will:

• Build and grow strong adviser partnerships that drive sustainable support for TAL across a defined panel.
• Identify and convert new adviser opportunities by representing TAL at industry, dealership and partner events.
• Position TAL’s value proposition through trusted product, service and business support conversations with advisers.
• Execute targeted growth plans aligned to regional priorities to increase adviser engagement and production.
• Strengthen adviser capability and advocacy through training, campaigns and tailored engagement initiatives.
• Share market and competitor insights to inform regional strategy and strengthen TAL’s competitive position.

As Investment Product Manager, you’ll play a vital role in protecting and stewarding TAL’s heritage investment portfolio ensuring promises made to customers over time continue to be honored with care, integrity and trust. Managing a diverse and complex portfolio with significant assets, your work helps deliver certainty, sustainability and confidence in a changing regulatory and market environment. By simplifying where it matters and strengthening long‑term value, you’ll contribute directly to TAL’s purpose of protecting lives and futures, while helping reimagine how legacy products can continue to serve Australians meaningfully.

In this role you will:

• Steward TAL’s heritage investment portfolio to deliver sustainable value, trust and regulatory confidence
• Ensure products consistently meet customer, partner and regulatory commitments
• Lead product simplification and improvement initiatives that strengthen outcomes and long‑term profitability
• Drive regulatory and compliance change to protect customers and the integrity of the portfolio
• Partner across the business and with trustees to deliver aligned, well‑governed product outcomes
• Provide clear insights and data‑led recommendations to support informed decision‑making

At TAL, our Governance & Reporting Manager plays a pivotal role in protecting trust at scale. Sitting within Group Life & Retirement (GL&R), this role strengthens the foundations that enable our partnerships to thrive ensuring robust governance, transparency and regulatory integrity across a portfolio supporting millions of Australians. By championing consistency, assurance and collaboration across TAL and our partners, this role helps safeguard sustainable growth and innovation. It’s meaningful work that underpins confidence in our promises and ensures we continue protecting what matters most, today and into the future.

In this role you will:

• Embed strong governance frameworks that enable compliant, sustainable growth across the GL&R portfolio.
• Strengthen partner trust and assurance by delivering end‑to‑end attestations, audits and CPS230/CPS234 obligations.
• Enable confident decision‑making through transparent governance, reporting and partner accountability mechanisms.
• Safeguard regulatory and contractual commitments across partners and service providers through consistent oversight.
• Provide clear risk insight to leaders and committees via timely, meaningful portfolio‑level reporting.
• Champion governance excellence across GL&R, influencing stakeholders and representing partner interests.
• Build capability and consistency by leading a high‑performing governance team and uplifting governance maturity.

The Claims Portfolio Manager plays a pivotal role in strengthening the integrity and performance of TAL’s claims portfolio, ensuring we continue to deliver fair, timely and trusted outcomes for our customers. By turning portfolio insights into meaningful action, this role supports better decision‑making, continuous improvement and strong governance across claims. Working at the intersection of data, policy and customer experience, the role contributes directly to TAL’s commitment to doing the right thing—building confidence in life insurance and supporting customers when they need us most.

In this role you will:

• Enhance portfolio insights by evolving claims data, controls and visualisations to clearly highlight portfolio health and risks.
• Drive timely claim outcomes by optimising tracking of claim activity, milestones and pipeline management.
• Strengthen portfolio discipline by improving controls that support claim tidiness and appropriate claim allocation.
• Improve decision quality by reviewing complex or sub‑optimal claims and providing expert strategic guidance.
• Lift claims performance through coaching, insights and targeted recommendations to leaders and teams.
• Ensure data integrity by designing and embedding mechanisms that deliver accurate, reliable claims insights.

This is a senior leadership opportunity to drive one of TAL’s most strategically important technology initiatives, the delivery of a new cloud‑based claims platform and the end‑to‑end migration of existing claims from a legacy on‑premise environment. The role plays a critical part in shaping the future of TAL’s claims capability, enabling simpler, more consistent experiences for customers, partners and internal teams.

As Program Manager, you will lead large, cross‑functional teams across a complex, multi‑year transformation, from initial platform deployment through to full portfolio migration. You will balance strategic planning with hands‑on delivery, working closely with senior stakeholders and vendors to ensure outcomes are achieved within a highly regulated insurance environment. The ideal candidate brings deep experience in enterprise platform delivery, strong commercial acumen, and the credibility to influence at all levels of the organisation.

In this role you will:

• Define and own the end-to-end program structure, governance framework, and delivery roadmap for the Claims platform modernisation initiative, spanning initial deployment through to full portfolio migration.
• Establish program controls including scope management, risk and issue registers, dependency tracking, budget management, and executive reporting cadences.
• Lead the planning, mobilisation, and delivery of the initial Cloud deployment, coordinating internal teams, the primary vendor, and any supporting system integrators.
• Oversee solution design and integration architecture to ensure the new Cloud platform connects seamlessly with TAL's broader technology ecosystem, including policy administration, data and analytics, digital portals, and third-party service providers.
• Design and execute a structured migration strategy to transition all existing claims portfolios to the new Cloud instance.
• Work closely with TAL’s Procurement team and Claims Head of Technology to manage the commercial and delivery relationship with Claims platform vendor, holding them accountable to contractual obligations, delivery quality, and support commitments.
• Lead and develop a multi-disciplinary program team including engineers, business analysts, solution architects, project managers, and change leads — combining direct reports with matrix-managed resources.

As a Manager, IP Claims, this role sits at the heart of TAL’s commitment to supporting Australians through life’s most challenging moments. Leading Legacy Income Protection claims teams, the role ensures fair, timely and trusted outcomes that help customers maintain confidence, dignity and financial security when it matters most. By embedding strong judgement, consistency and care across complex portfolios, this role brings TAL’s claims philosophy to life—balancing empathy with accountability. The impact is real and lasting: strengthening trust in our promises and helping people keep living the life they love.

In this role you will:

• Lead high‑performing IP claims teams to deliver fair, timely and consistent outcomes aligned to policy, customer and regulatory expectations.
• Embed TAL’s claims philosophy and risk culture to ensure decisions are compliant, ethical and build long‑term trust.
• Strengthen assessment quality across IP portfolios by driving sound judgement, consistency and effective case management.
• Build leadership and technical capability across Team Managers and consultants, enabling confident decision‑making and progression of delegated authorities.
• Use data‑driven insights to improve performance by identifying trends, risks and opportunities across IP claims portfolios.
• Partner with senior stakeholders to shape and deliver the Retail IP claims strategy and support continuous improvement.

Join TAL in a role that puts you at the heart of strengthening our risk culture. As a Senior Risk Analyst in our Customer & Brand team, you’ll support the Business Manager in delivering key Line 1 risk activities, including risk assessments, incident management and reporting. You'll help drive compliance with the Financial Accountability Regime (FAR) and champion a strong, proactive approach to risk across the business. 

In This Role You Will:  

• Deliver the annual Controls Assessment Plan and lead the Risk & Controls Self‑Assessment for Customer & Brand

• Prepare risk reporting for the Leadership Team, Executive Team, and Board.

• Support implementation of FAR requirements across the business unit.

• Lead CPS230 uplift and ensure compliance with key risk policies (Data, Records, Third‑Party Risk).

• Oversee business resilience activities and support the management of incidents, breaches, issues, and actions.

As an Insurance Product Analyst, you’ll help shape and steward TAL’s Group Life product portfolio, ensuring our offerings remain competitive, relevant, and deeply aligned to the needs of our partners and their members. Your work strengthens TAL’s mission to support Australians’ financial wellbeing by guiding thoughtful product evolution and enabling sustainable growth. This role is meaningful because the insights you generate and the decisions you influence directly contribute to protecting more Australians and helping them live life with confidence.

In This Role You Will:

• Drive clear product strategies that strengthen the performance and competitiveness of the portfolio.
• Negotiate and shape complex contracts to secure strong, sustainable partner outcomes.
• Ensure products meet legislative and regulatory obligations to protect TAL and its partners.
• Maintain accurate, compelling product documentation that supports partner confidence and compliance.
• Analyse market insights and competitor activity to guide strategic product decisions.
• Implement product enhancements that improve value, experience, and commercial performance.
• Identify emerging opportunities and risks to inform proactive product evolution.

Please note, this is a 12-month fixed term contract.

The Training Design Consultant plays a vital role in helping Lifebroker people thrive through change at TAL. Sitting at the heart of learning and transformation, this role shapes learning experiences that enable teams to feel confident, capable and ready for what’s next. As TAL continues to evolve its technology and ways of working, the Training Design Consultant helps turn change into clarity—supporting our people to deliver their best for partners and customers when it matters most. It’s a meaningful opportunity to create lasting impact through learning that truly enables performance.

In this role you will:

• Design high‑quality, job‑ready learning solutions that enable Lifebroker teams to perform confidently through change.
• Translate business and project impacts into clear, targeted learning experiences for affected employee groups.
• Partner with subject matter experts and stakeholders to shape learning that is accurate, relevant and fit for purpose.
• Embed sound instructional design principles to deliver engaging learning across appropriate delivery channels.
• Ensure all training solutions meet TAL’s quality, risk and due‑diligence standards.
• Enable sustainable capability uplift by supporting effective knowledge transfer and trainer readiness.

At TAL, we’re here to protect what matters most—especially when life is at its toughest. The Recovery & Support Specialist (Vulnerability) plays a vital role in ensuring customers experiencing vulnerability are met with empathy, care and the right support throughout their claims journey. By shaping how vulnerability is understood and responded to across our Claims business, this role helps translate TAL’s values into meaningful action. It’s a role with real impact, supporting fair outcomes, strengthening trust, and helping ensure every customer feels heard, respected and supported when they need it most.

In this role you will:

• Champion best‑practice vulnerability support by guiding Claims teams to identify needs and respond with empathy and care.
• Embed effective vulnerability support into claims management through streamlined processes and workflows.
• Leverage insights and data to improve customer outcomes, engagement and support programs.
• Strengthen service quality by overseeing third‑party partners to ensure consistent, high‑quality support for customers.
• Inform senior leaders and partners with clear insights that enhance decision‑making and customer support strategies.
• Position TAL as an industry leader by shaping thought leadership and influencing best practice in vulnerability support.

The Lifebroker Risk Analyst plays a meaningful role in helping everyday Australians make confident, informed decisions about life insurance. Sitting at the heart of Lifebroker’s advice model, this role supports the integrity, trust and sustainability of the services we provide, ensuring they meet community expectations and regulatory standards. By working closely across Advice Delivery and TAL’s risk community, you’ll help strengthen how we manage risk, protect our licence to operate, and deliver on TAL’s purpose of supporting Australians through life’s moments that matter most.

In this role you will:

• Lead Line 1 incident and breach management to ensure timely identification, resolution and risk remediation.
• Strengthen risk and control effectiveness by partnering with stakeholders on assurance testing and issue outcomes.
• Translate risk insights into clear, practical guidance that supports informed decision‑making by risk owners.
• Embed efficient, compliant ways of working by supporting the evolution of business processes and controls.
• Provide trusted, commercially balanced risk and compliance advice that enables safe and sustainable business delivery.
• Champion strong risk culture by representing Line 1 risk across change initiatives, projects and governance forums.