Total 4 job vacancies by Shan You

Purpose of Role

To provide professional counselling services to youths, adults, seniors, couples, and families within the community. Clients may present with a wide range of mental health, relationship, and personal challenges. The role supports individuals on their recovery journey by delivering community-based counselling that empowers them to overcome difficulties and lead meaningful, fulfilling lives.

Key Responsibilities

1. Provide Counselling and Psychotherapy Services

• Deliver individual, couple, and group counselling/psychotherapy in a competent and ethical manner to support clients’ mental health, well-being, and quality of life.
• Conduct psychological assessments and prepare comprehensive assessment reports.
• Develop and implement individualised intervention plans, and provide case management support where appropriate.

2. Develop Counselling and Clinical Services and Programmes

• Design and enhance counselling and clinical services and programmes for individuals with mental health conditions.
• Ensure adherence to the agency’s service standards and comply with the professional code of ethics and conduct for counsellors/psychologists.

3. Maintain Community Outreach and Stakeholder Engagement

• Conduct public education talks to raise awareness of mental health conditions within the community.
• Attend regular clinical supervision sessions and participate in case conferences.
• Support the agency’s community outreach initiatives and events.

4. Support Personnel Training and Development

• Train and mentor volunteers, and assess their training and development needs.
• Engage in ongoing professional development and training activities to maintain and enhance clinical competencies.

5. Other Duties

• Perform any other duties as assigned by the supervisor or agency to support the overall mission and operations.

Requirements

• Master’s degree in Clinical or Counselling Psychology.
• At least 2 years of relevant experience in providing mental health services.
• Candidates with at least 5 years of relevant experience in mental health services.
• Registered or eligible for registration with a recognised professional body (eg. Singapore Association for Counselling).
• Able to work effectively with clients across diverse demographics and presenting a wide range of mental health issues.
• Possess strong intrapersonal qualities, including self-awareness, emotional resilience, and a growth mindset.
• Demonstrate effective interpersonal and communication skills.
• Able to work independently and collaboratively within a multidisciplinary team.

Please note that only shortlisted candidates will be contacted.

A) Finance

Planning

• Support the development of the Agency’s strategic direction by providing financial insights and scenario analysis.
• Monitor and evaluate the financial performance of business plans.
• Prepare and manage the Agency’s annual budget for Board approval.
• Review and manage capital funding requests.

Operations

• Manage transactional processing systems to ensure accuracy, timeliness, and compliance.
• Manage contracts across their full lifecycle, including negotiation, administration, and compliance.
• Implement and promote operational best practices to enhance efficiency and effectiveness.

Financial Information & Governance

• Liaise with external auditors to ensure timely completion of audited financial statements and follow up on audit findings and recommendations.
• Ensure timely submission of all statutory and regulatory filings.
• Report financial performance, risk exposures, and key risk indicators to the Board.
• Ensure adequate and appropriate insurance coverage for the Agency.
• Escalate and report significant financial and operational risks.

Funding & Compliance

• Monitor cash flow and prepare forecasts to ensure sufficient liquidity.
• Track and report on Government, corporate, and foundation grants, as well as donations from fundraising activities.
• Oversee compliance with PDPA, including policies and governance frameworks.
• Manage the Agency’s funds in collaboration with the Investment Committee, ensuring prudence and alignment with investment objectives.

B) Human Resources & Administration

• Optimize HR operations to ensure cost efficiency while delivering high-quality support to departments.
• Foster a strong, mission-driven culture centered on empathy, innovation, collaboration, and excellence.
• Maintain and update statutory and administrative records in compliance with regulatory requirements.

C) IT & Building Services

• Implement enhancements to the Agency’s IT infrastructure.
• Provide oversight and advisory on IT-related matters to ensure effective and efficient operations.
• Manage facilities and building services to ensure timely resolution of maintenance and operational issues.

Other Responsibilities

• Collaborate across departments to provide strategic and operational support for overall business operations.
• Identify control gaps and weaknesses and strengthen risk management and internal control frameworks.
• Develop, implement, and maintain policies and procedures to ensure compliance with statutory and regulatory requirements.
• Undertake ad hoc corporate related assignments and administrative tasks as required.

Job Requirements

• Diploma / Degree in a relevant discipline, such as Business Administration, Finance, Human Resource Management, or related fields.
• At least 5 years of relevant experience in corporate services, administration, finance, human resources, or organisational operations.
• Demonstrated leadership experience, including managing teams and/or overseeing cross-functional corporate functions.
• Strong interpersonal, communication, and stakeholder management skills.
• Ability to work both independently and collaboratively in a multidisciplinary environment.
• Proficient in Microsoft Office applications and administrative documentation.

Please note that only shortlisted candidates will be contacted.

A) Finance

Planning

• Support the development of the Agency’s strategic direction by providing financial insights and scenario analysis.
• Monitor and evaluate the financial performance of business plans.
• Prepare and manage the Agency’s annual budget for Board approval.
• Review and manage capital funding requests.

Operations

• Oversee transactional processing systems to ensure accuracy, timeliness, and compliance.
• Manage contracts across their full lifecycle, including negotiation, administration, and compliance.
• Implement and promote operational best practices to enhance efficiency and effectiveness.

Financial Information & Governance

• Liaise with external auditors to ensure timely completion of audited financial statements and follow up on audit findings and recommendations.
• Ensure timely submission of all statutory and regulatory filings.
• Report financial performance, risk exposures, and key risk indicators to the Board.
• Ensure adequate and appropriate insurance coverage for the Agency.
• Escalate and report significant financial and operational risks.

Funding & Compliance

• Monitor cash flow and prepare forecasts to ensure sufficient liquidity.
• Track and report on Government, corporate, and foundation grants, as well as donations from fundraising activities.
• Oversee compliance with PDPA, including policies and governance frameworks.
• Manage the Agency’s funds in collaboration with the Investment Committee, ensuring prudence and alignment with investment objectives.

B) Human Resources & Administration

• Optimize HR operations to ensure cost efficiency while delivering high-quality support to departments.
• Foster a strong, mission-driven culture centered on empathy, innovation, collaboration, and excellence.
• Maintain and update statutory and administrative records in compliance with regulatory requirements.

C) IT & Building Services

• Identify and implement enhancements to the Agency’s IT infrastructure.
• Provide oversight and advisory on IT-related matters to ensure effective and efficient operations.
• Manage facilities and building services to ensure timely resolution of maintenance and operational issues.

Other Responsibilities

• Collaborate across departments to provide strategic and operational support for overall business operations.
• Identify control gaps and weaknesses and strengthen risk management and internal control frameworks.
• Develop, implement, and maintain policies and procedures to ensure compliance with statutory and regulatory requirements.
• Undertake ad hoc corporate related assignments and administrative tasks as required.

Job Requirements

• Diploma / Degree in a relevant discipline, such as Business Administration, Finance, Human Resource Management, or related fields.
• At least 5 years of relevant experience in corporate services, administration, finance, human resources, or organisational operations.
• Demonstrated leadership experience, including managing teams and/or overseeing cross-functional corporate functions.
• Strong interpersonal, communication, and stakeholder management skills.
• Ability to work both independently and collaboratively in a multidisciplinary environment.
• Proficient in Microsoft Office applications and administrative documentation.

Please note that only shortlisted candidates will be contacted.

Job Description

• Lead the planning, development, and execution of core programmes and daily activities under Shan You Wellness Community (SYWC), ensuring services remain relevant, responsive, and foster community engagement and social interaction.
• Provide overall supervision of all social service programmes, ensuring effective programme delivery, service quality and alignment with organisation’s objectives.
• Oversee operations activities, including manpower planning, volunteer coordination, and optimal resource allocation, to ensure smooth and effective programme execution.
• Monitor, evaluate and review programme outcomes to ensure that objectives are met and that initiatives deliver meaningful benefits to the community.
• Ensure all programmes adhere to best practices, the Charities Act and Regulations, and other relevant regulatory requirements.
• Maintain accurate documentation and records to support operational accountability and audit preparedness.
• Uphold the Centre’s code of conduct, organisational policies, and standard operating procedures, supporting strong governance and accountability in programme operations.
• Attend monthly meetings at headquarter to present monthly report of centre activities update.
• Perform other duties as assigned by Management.

Requirements

• Diploma / Degree in Business Administration, Community Development, or related field.
• Minimum 3 years’ experience in centre operations, programme management or community services, preferably within the social service sector.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse stakeholders.
• Able to work both independently and collaboratively in a team environment.
• Bilingual proficiency (spoken and written) would be advantageous to engage with diverse community groups.
• Demonstrates creativity and initiative by proposing new events and activities to enhance the centre and foster community engagement.
• Hands-on approach with the ability to interact effectively with beneficiaries and other stakeholders.
• May be required to work on Saturdays (half day) when operational needs arise.

Please note that only shortlisted candidates will be contacted.