Total 4 job vacancies by Sata Commhealth

THE JOB

• Provide accurate information about prescription and over-the-counter medications within your scope of practice.

• Support in organizing community outreach and health promotion events.

• Maintain accurate records of prescriptions and transactions for accountability and audit purposes.

• Manage inventory by replenishing stock, checking expiry dates, and disposing of expired or recalled items safely.

• Process payments and claims and ensure compliance with dispensary standard operating procedures. Keep the dispensary clean, organized, and welcoming for all visitors.

• Prepare, pack, and label medications under the supervision of a registered pharmacist/nurse

• Review prescription orders for clarity and completeness and clarify details with pharmacists/nurse as required. Maintain confidentiality in handling patient information and follow PDPA (Personal Data Protection Act) guidelines.

• Check expiry dates and ensure safe storage of medications according to Singapore’s regulatory standards.
  

THE PERSON

• Minimum 3 years of experience as a Pharmacy Technician, preferably in outpatient setting; minimum 5 years for Senior Pharmacy Technician.

• Minimum Diploma in Pharmaceutical Science or Certificate in Pharmacy Technician Course (recognized in Singapore).

• Experience in a retail or community pharmacy setting is an advantage.

• Good knowledge of Singapore’s pharmacy regulations and healthcare practices.

• Commitment to continuous learning and professional development.

• Familiar with Microsoft Office.

THE JOB

Account Onboarding & Lifecycle Management

• Documentation & Credit Apps: Facilitate and audit all documentation for client credit account applications, ensuring 100% accuracy prior to submission.

• Approval Workflow: Coordinate the internal approval routing for account creation, liaising with authorized signatories and the Finance team for final setup.

• System Configuration: Perform SCMS (Report Management System) account creation and login setup to enable secure client access to medical reports.

• Modifications & Terminations: Manage the full lifecycle of an account, including UEN updates, company name changes, reactivations, or closures due to cessation or contract non-renewal.

Billing & Pricing Governance

• Account Tagging: Assign relevant packages, service codes, and pricing structures to billing accounts to ensure error-free invoicing.

• CAS Price Vetting: Conduct rigorous vetting of system price adjustments to ensure alignment with formal service agreements.

• Manual Scheme Review: Perform periodic manual audits of pricing schemes and discounts; collaborate with Finance to assess margin impact and validate adjustments.

• Concession Management: Prepare and document scheme forms for clients eligible for discounted à la carte services.

Clinical Operations Support

• HSRF Customization: Create tailored Health Screening Request Forms (HSRF) that capture specific billing instructions and report delivery preferences for corporate clients.

• Appointment Strategy: Manage the appointment web portal in liaison with the Operations team (creation and modification of slots).

• Lab Liaison: Coordinate with lab providers for official quotations regarding new or modified tests and process IT requisition forms to update the Clinical Administrative System (CAS).

Client Engagement & Scheduling

• Appointment Coordination: Manage multi-channel bookings (Phone, Email, Online), ensuring clients have absolute clarity on service types, locations, and timings.

• EDM Campaigns: Execute Electronic Direct Mail (EDM) campaigns to promote upselling opportunities. Responsibilities include database segmentation, lead follow-up, and ensuring 100% compliance with PDPA and branding guidelines.

General Administration & Ad-hoc Support

• Audit Readiness: Assist in preparing documentation and records for internal and external audits to ensure departmental compliance.

• Process Improvement: Proactively identify bottlenecks in the account creation or billing workflow. Prepare and/or update SOP documents.

• Inter-departmental Liaison: Act as a key point of contact between Sales, Operations, and Finance to resolve client-related discrepancies or urgent service requests.

• Reporting: Prepare monthly administrative reports on account statuses, pending approvals, and campaign performance for Management review.

• Ad-hoc Projects: Perform any other duties or special projects as assigned by the Management or Department Head to support the evolving needs of the business.
  

  THE PERSON

  •  ITE / Higher NITEC in Business Administration or above.

  • Minimum 2–3 years of experience in administrative operations, preferably within healthcare or corporate services.

  • Strong command of the oral and written English.

  • Able to converse in Mandarin to liaise with Mandarin-speaking clients.

  • Microsoft Excel at intermediate or advanced level (for price vetting and data management).

  • Proficient in Clinical Information Systems (CAS/SCMS experience is a plus).

  • Familiar with EDM tools and database segmentation.

  • Meticulous attention to detail: Essential for billing configuration and credit documentation.

  • Communication: Able to liaise effectively between Account Managers, Finance, and external Lab providers.

  • Compliance-Minded: Strict adherence to PDPA and internal audit protocols.

The Job

Clinical Duties:

• Perform venepuncture (blood taking) and administer vaccinations competently
• Conduct patient triage and assist during emergencies
• Deliver high-quality nursing care tailored to patients’ needs
• Assist doctors with clinical and medical procedures
• Adhere strictly to infection control protocols in patient care
• Act as a chaperone and support doctors during clinical procedures

Service Orientation and Teamwork:

• Provide a high standard of professional and patient-centric service
• Proactively identify and respond to patients’ needs, contributing to a culture of service excellence
• Collaborate effectively with team members to support the medical centre’s overall performance

Equipment, Supplies and Maintenance:

• Maintain inventory of medical equipment and ensure proper upkeep
• Report equipment malfunctions or property damage promptly to the Centre / Mobile Medical Services Manager
• Ensure adequate stock of stationery and medical consumables at all times

Administrative Duties:

• Perform basic administrative tasks with good computer proficiency
• Conduct stock tallying and reconciliation of medications and vaccines at the end of each event day

Others:

• Attend training sessions as assigned by Centre/ Mobile Medical Services Manager
• Be flexible to support operations at other medical centres, including Community Health Days and Mobile Medical Services (MMS) events

The Person

• Minimum Diploma in Nursing
• Registered with Singapore Nursing Board
• At least 1 year of relevant experience in a healthcare or hospital setting
• Strong customer service orientation
• Good interpersonal and communication skills
• High level of integrity, with strong attention to detail and adherence to protocols
• Adaptable and comfortable with changing schedules and deployment across different locations

THE JOB

• Provide accurate information about prescription and over-the-counter medications within your scope of practice.
• Support in organizing community outreach and health promotion events.
• Maintain accurate records of prescriptions and transactions for accountability and audit purposes.
• Manage inventory by replenishing stock, checking expiry dates, and disposing of expired or recalled items safely.
• Process payments and claims and ensure compliance with dispensary standard operating procedures.
• Keep the dispensary clean, organised, and welcoming for all visitors.
• Prepare, pack, and label medications under the supervision of a registered pharmacist/nurse.
• Review prescription orders for clarity and completeness and clarify details with pharmacists/nurse as required. Maintain confidentiality in handling patient information and follow PDPA (Personal Data Protection Act) guidelines.
• Check expiry dates and ensure safe storage of medications according to Singapore’s regulatory standards.

THE PERSON

• Minimum 3 years of experience as a Pharmacy Technician, preferably in outpatient setting; minimum 5 years for Senior Pharmacy Technician.

• Minimum Diploma in Pharmaceutical Science or Certificate in Pharmacy Technician Course (recognized in Singapore).

• Valid registration as a Pharmacy Technician with the Singapore Pharmacy Council is preferred.

• Experience in a retail or community pharmacy setting is an advantage.

• Good knowledge of Singapore’s pharmacy regulations and healthcare practices.

• Commitment to continuous learning and professional development.

• Familiar with Microsoft Office.