Total 19 job vacancies by SGS

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

DUTIES AND RESPONSIBILITIES – HR/ADMIN EXECUTIVE

Human Resources (HR)

· Manage end-to-end employee lifecycle including onboarding, offboarding, and employee records maintenance

· Coordinate onboarding logistics such as office equipment, laptops, mobile lines, and system access

· Support recruitment activities including job postings, interview coordination, and candidate communication

· Maintain and update HR policies, employee handbook, and ensure compliance with local labor regulations

· Administer employee benefits, including insurance, medical claims, and leave management

· Handle employee relations matter with professionalism and confidentiality

· Maintain accurate HR documentation and personnel files

· Liaise with HQ IT on system access, troubleshooting, and local IT requirements

· Assist in performance management processes, training coordination, and employee engagement initiatives

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Administrative & Executive Support

· Provide full administrative support to COO / GM, including calendar management, scheduling meetings, and travel arrangements

· Coordinate meetings, prepare agendas, presentation materials, and record minutes with follow-up on action items

· Anticipate and prepare information required for meetings, reports, and presentations

· Manage flight and hotel bookings for management and staff

· Act as liaison between senior management, internal teams, and external stakeholders

· Handle sensitive and confidential information with discretion

· Receive and attend to visitors and guests professionally

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Office Management

· Oversee daily office operations and ensure smooth administrative functioning

· Manage meeting room bookings and office calendar

· Maintain staff attendance records for office and warehouse personnel

· Procure and manage office supplies including pantry items and stationery

· Oversee office facilities and equipment (e.g. printers, furniture) and coordinate maintenance or repairs

· Liaise with building management on office maintenance, cleaning, and facility-related matters

· Organize internal events and staff engagement activities (e.g. D&D, family day, festive events)

· Chair and coordinate company recreation or welfare initiatives

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Legal & Compliance

· Support handling of company insurance policies and renewals

· Assist in coordinating legal matters, documentation, and liaising with external legal advisor where required

· Ensure proper documentation, filing, and compliance with corporate and regulatory requirements

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Requirements

· Diploma or Degree in Human Resource Management, Business Administration, or related field

· Minimum 3–5 years of relevant HR and administrative experience

· Strong organizational and multitasking skills

· Excellent communication and interpersonal skills

· High level of integrity and ability to handle confidential information

· Proficient in Microsoft Office applications

· Experience in supporting senior management is an advantage

Primary Responsibilities:

• Deliver and maintain outstanding client services, exceeding service level expectations
• Attend to client enquiries and provide quotations promptly
• Promote and sell services, including new SGS products and offerings

Specific Responsibilities:

• Process purchase orders, delivery orders, and manage equipment scheduling for delivery, collection, and calibration
• Maintain and update client database and follow up on outstanding payments
• Recall equipment from clients and manage timely troubleshooting and support
• Identify and act upon client feedback and reported issues, liaising with sales, operations, and KAM teams
• Expand business relationships and proactively retain key customers through regular engagement
• Identify new business opportunities and forward leads to the sales team for follow-up
• Build and foster collaboration with internal teams to ensure seamless service delivery
• Ensure availability to customers and provide extra-mile support when required
• Maintain awareness of market trends and the voice of the customer
• Promote a positive image of SGS and comply with the Code of Integrity and Professional Conduct at all times
• Adopt safe behaviour and exercise due regard for health and safety in accordance with SGS policies
• Perform any other duties as assigned by Management

Primary responsibilities:

• Reporting directly to Assistant/Business Manager in the operations for their respective sections - OGC Petroleum Department.
• Assist in the correct execution, including advising the Admin Department on reporting and invoicing, of all orders for respective sections for inspection and testing services in the Petroleum Department - in accordance with order requirements, client standard operating procedures, industry standards, OGC standards or policy directives.

Specific responsibilities: 

• Assist the Assistant/ Business Manager in overseeing the operations of their respective sections.
• Accept as well as review all new orders and to complete the Order Review Checklist.
• Assist in the optimum utilization of resources for all activities within the section to maximize profitability.
• Monitor daily performance and investigate any problems with a view to attaining a zero-defect operation. Ensure that the Corrective Actions Report /Safety Incident Report are implemented accordingly with copies filed with QA Manager.
• Coordinate/liaise with clients on any operational problems.
• Co-ordinate with Laboratory Coordinators for quality testing and client’s requirements
• Approve inspection reports, certificates, and verify surveyor’s daily overtime/petty cash claims.
• Assists the Assistant Business Manager to ensure that on all job files must contain the Order acknowledgement, Instructions to Surveyor and Instructions for Laboratory analysis (If required) prior to handing it to the admin staff.
• Assists the Assistant/ Business Manager in the development of existing and new businesses through regular client contacts.
• Assists in the development and training of staff to required levels of expertise and administer department's performance appraisal techniques.
• Obtain client’s feedback regularly with a view for further improvements.
• Ensure that all operations are conducted within client and recognized industry health and safety regulations and surveyors are equipped for the tasks.
• To recognize that the Department Quality System is fully implemented as per the QA Manual.
• Site visit of their respective terminals every quarter of the year and establish further contacts/feedback with the Terminal ‘s representatives and update on the condition of their site offices.
• Perform any other responsibilities as assigned by Management.