Total 25 job vacancies by Rapsodo

About the role

This is a hands-on, people-facing internship at the front line of a new product launch. You'll be the person who finds neighbourhood shop owners, reaches out to them, and gets them interested enough to book a short product demo. The project lead runs the demos and handles the rest — your job is to build and work the pipeline that feeds them.

Because most of the shop owners we're approaching speak Mandarin or Chinese dialect, your ability to talk to them comfortably in their own language is the single most important part of this role.

What you'll do

• Build and maintain a pipeline of candidate merchants (minimarts, provision shops, neighbourhood stores) using online directories, maps, and business listings.

• Make outreach calls — mostly in Mandarin / dialect — to shop owners to introduce the pilot, check whether they're a good fit, and book demo appointments.

• Keep the lead tracker up to date: contact details, call outcomes, follow-ups, and status.

• Coordinate and schedule demo and meeting slots for the project lead.

• Send follow-up messages via WhatsApp / WeChat and chase responses.
• Share what owners are telling you so we can sharpen the approach.

Who we're looking for

• Currently pursuing or recently completed a diploma or degree (any discipline; business, marketing, or communications a plus).
• Fluent in Mandarin (required) — you'll be speaking with shop owners directly in Mandarin.
• Conversational in a Chinese dialect — Hokkien, Teochew, or Cantonese — is a strong advantage and the biggest differentiator for this role.
• Comfortable making cold calls and striking up conversations with strangers; friendly, persistent, and not easily discouraged by a "no."
• Organised and reliable with follow-ups and record-keeping.
• Based in Malaysia and able to work remotely, with comfort making calls to Singapore merchants.
• Proficient enough in English for internal coordination.

Nice to have

• Prior sales, telesales, promoter, retail, or other customer-facing experience.
• Comfortable working independently in a remote setup — reliable internet and a quiet space for calls.
• Some familiarity with Singapore's neighbourhood retail scene (minimarts, provision shops) — helpful for building rapport on calls.
• Comfort with WhatsApp / WeChat and simple spreadsheets

Role Purpose

Rapsodo is seeking a driven, detail-oriented Customer Support Specialist to support our customers across Japan and international markets, based in our Kuala Lumpur office.

You will be the first point of contact for athletes, coaches, and everyday users—owning issues end-to-end and ensuring every customer receives a high-quality, consistent Rapsodo experience across regions.

This is not a transactional support role, and this is not a fully built, highly structured environment. We are scaling our international markets at pace, and this role offers the opportunity to play a hands-on part in building and shaping our systems, processes, and customer experience from the ground up.

We are looking for someone who is highly self-driven, adaptable, and energized by building. You should be comfortable operating in ambiguity, taking initiative, and bringing structure to a fast-evolving environment.

You will need to communicate with clarity and precision across both English and Japanese, troubleshoot effectively, and take full ownership of issues through to resolution.

Key Responsibilities

• Serve as the primary point of contact for customer support across Japan and international markets
• Respond to and manage inbound support cases across email, phone, chat, and ticketing systems
• Provide support in both English and Japanese, ensuring clarity, accuracy, and professionalism in all interactions
• Troubleshoot hardware, software, and connectivity issues across Rapsodo products
• Own customer issues end-to-end, including problem definition, resolution, and high-quality escalation when required
• Prioritize, manage, and close tickets within defined service levels using platforms such as Salesforce and Zendesk
• Collaborate cross-functionally with Engineering, Product, and Sales to resolve issues efficiently
• Route sales-related inquiries to the appropriate team members where relevant
• Identify recurring issues and contribute to reducing support volume through documentation, feedback loops, and process improvements
• Contribute to building and improving support processes, workflows, and internal knowledge bases

Requirements

• Bachelor’s degree required
• 5+ years of experience in customer support or service, preferably in a technology or consumer product environment
• Native or near-native fluency in both English and Japanese (JLPT N2 level or above - spoken and written). Excellent written and verbal communication skills, with sensitivity to cultural and regional differences.
• Strong problem-solving skills, with the ability to troubleshoot hardware, software, and connectivity issues
• Experience with support platforms such as Zendesk and CRM systems (Salesforce preferred)
• Strong organizational skills and the ability to manage multiple priorities effectively
• Ability to remain composed and professional in high-pressure situations
• Comfortable working independently in a fast-paced and evolving environment
• Strong sense of responsibility, attention to detail, and customer focus
• Willingness to learn and develop a deeper understanding of products and systems

Success Metrics

• Clear, accurate, and professional communication across English and Japanese support channels
• Timely and effective resolution of customer issues
• High customer satisfaction through consistency, responsiveness, and attention to detail
• Ability to manage responsibilities independently while maintaining strong collaboration with internal teams
• Ongoing contributions to improving support processes and documentation

If you are someone who thrives in building environments, takes pride in solving problems, and wants to play a role in shaping how customer experience is delivered across international markets, we would love to hear from you.

About Rapsodo

Rapsodo’s graduate program is part of the Singapore Global Executive Program (SGEP), in partnership with Enterprise Singapore.

Born from a founder's relentless pursuit to understand performance at a deeper, measurable level, Rapsodo has evolved into a global sports technology company headquartered in Singapore, with teams across the USA, Turkey, Japan, and Malaysia.

We build tightly integrated systems across hardware, computer vision, physics-based modelling, and cloud software to capture and quantify motion that was previously impossible to measure outside the lab. Our products operate in real-world conditions where accuracy, latency, and reliability matter — powering athletes, coaches, and teams worldwide with data they can trust.

At Rapsodo, we innovate, push boundaries, and grow fast – holding ourselves accountable to outcomes, not just effort. We are looking for early-career talents who are curious, thrive on challenges, take ownership of their work and are motivated to continuously raise the bar. This program is designed for individuals who want real exposure, real responsibility and the opportunity to learn how sports technology products are built, scaled, and brought to market end-to-end.

What you can Expect:

• On the job learning through rotations or project-based exposure across functions/teams in Rapsodo
• Opportunities for overseas or cross-location exposure, working with globally distributed teams
• 1-1 mentorship and access to senior leaders
• Learning/ Leadership development opportunities
• A fast-paced, entrepreneurial environment that values initiative, ownership and learning agility.

About the Role

As a Hardware Engineer (SGEP Talent), you will join Rapsodo’s Device team and contribute to the design, development, and validation of sports technology products used by athletes worldwide.

This role offers hands-on exposure across the hardware development lifecycle, from early concept and prototyping through testing, iteration, and production. You will work closely with cross-functional teams including firmware, embedded systems, algorithms, product, and manufacturing, gaining a holistic understanding of how hardware integrates into complete product systems.

What You Will Do

• Own defined hardware tasks or sub-systems, from initial design through testing and iteration
• Proactively investigate design challenges, identify root causes, and propose practical solutions
• Contribute to schematic design, PCB layout, prototyping, and validation activities across products
• Drive hardware bring-up, debugging, and testing, using lab equipment to validate performance
• Work closely with firmware, embedded, and software teams to ensure seamless system integration
• Support component selection, lifecycle evaluation, and design revisions
• Take responsibility for clear documentation, test results and engineering decisions. 

• A recent graduate or early career professional, with less than 3 years of working experience
• Bachelor’s degree in Electrical & Electronics Engineering, Computer Engineering, or a related field
• Comfortable working hands-on with hardware, prototypes and test equipment
• Naturally proactive – you seek clarity, ask questions, and take initiative rather than wait for direction
• Able to manage your own work, follow through on commitments, and communicate progress early
• Curious, resilient and motivated to learn across technical and non-technical domains
• Familiarity with oscilloscopes, multimeters or similar tools is a huge plus
• Interest in sports, sports technology or data-driven products

Other Requirements

• This program is open to Singaporean and Permanent Residences in active undergraduate and graduate university programs with less than 3 years of work experience
• Graduates should be able to start work from July 2026 onwards.

We are building a hardware-software product that deploys Android-based edge devices in commercial environments.

The device operates in a real-time, always-on mode and must perform reliably in production settings, with zero tolerance for failure during active operation.

Most of the surrounding software stack — cloud backend, web dashboards, and mobile applications — is developed with the assistance of AI tooling under close human direction. The edge device hardware layer is the one part of the system where physical iteration on real hardware is required.

Role Overview

You will own the edge device systems layer end-to-end, including:

• USB hardware I/O
• Custom Android (AOSP) ROM
• Device security
• Field testing and deployment

You will also review and guide Kotlin application code (including AI-generated output) to ensure correctness, safety, and alignment with system constraints.

Responsibilities

• Design, implement, and maintain USB pipelines (Host & Gadget), ensuring strict latency and timing requirements
• Test, validate, and debug USB and hardware compatibility issues in real-world environments
• Build and maintain a custom Android (AOSP) ROM with system-level modifications, including:
• Kiosk mode and restricted production environments
• Auto-start, watchdog services, and cellular connectivity (APN/modem)
• OTA updates with staged rollout and rollback
• SIM lock and device control mechanisms
• Implement and enforce device security, including:
• Secure boot, locked bootloader, and full-disk encryption
• Hardware-backed attestation (Keystore / TEE)
• Certificate pinning, mTLS, and signed payload verification
• Disabling ADB and debug access in production
• Define and execute device provisioning workflows, including field testing and hardware validation
• Develop hardware specifications and provisioning documentation
• Review Kotlin code (including AI-generated output) for correctness, safety, and architectural compliance
• Enforce clear separation between hardware I/O and application logic

• Hands-on experience with Android USB Host mode (UsbManager, HID I/O) and/or USB Gadget mode (ConfigFS, /dev/hidg0)
• Experience building and modifying custom Android AOSP ROMs from source
• Experience implementing Android kiosk mode
• Strong Kotlin development skills
• Experience with Android security features (Keystore, Trusted Execution Environment, hardware-backed keys)
• Hands-on experience working with physical devices, including flashing, testing, and debugging
• Experience with embedded or IoT Android devices in production environments is preferred
• Understanding of the Linux USB subsystem is preferred
• Experience in commercial or field deployments (e.g. retail, payments, kiosk systems) is a plus
• Nice to have: experience with POS/payment devices, cellular modem and SIM management, familiarity with backend systems (Node.js), or exposure to Kafka/Flink

This role is suited for someone who enjoys working at the intersection of software and hardware — building, testing, and debugging systems on real devices in real-world environments.

If this aligns with how you like to work, we would like to hear from you.

Rapsodo is a global sports technology companywith offices in Singapore, the United States, Türkiye, Japan, and Malaysia. Webuild data-driven, portable sports analytics products that help athletesunderstand and improve their performance.

From Major League Baseball pitchers toprofessional golfers, our products are used globally across all levels ofsport. Delivering these products requires strong execution across hardware,software, and real-world environments.

We operate as a globally distributed team,enabled by ownership, clarity, and disciplined execution.

Weare innovative, focused, and rapidly growing. We are continuously looking forteam players who will stop at nothing to deliver state-of-the-art solutions aspart of Team Rapsodo.

Join our growingteam as an HR Intern supporting core HR operations that require accuracy,coordination, and consistent follow-through.

You will be part ofthe HR team supporting day-to-day operations across the employee lifecycle.This role requires professionalism and discretion due to exposure to sensitiveinformation.

About the Role

You will supportday-to-day HR operations across recruitment and employee lifecycle processes,with a focus on execution, accuracy, and follow-through.

This is a hands-onrole where you will be trusted to handle real work. You will manage details,follow up with stakeholders, and ensure tasks are completed accurately and ontime.

The role is bestsuited for individuals who are reliable, detail-oriented, and able to workindependently once given direction.

Key Responsibilities

HR Operations & Recruitment

• Maintain accurate and up-to-date candidate records in the applicanttracking system (ATS)
• Track interview progress and follow up with stakeholders to ensuretimely movement
• Coordinate interviews and hiring logistics
• Follow up with hiring managers on interview feedback and pending actions

Process &Data Discipline

• Ensure HR data is accurate, complete, and properly documented
• Track key HR data points (headcount, joiners/leavers, status changes)
• Maintain recruitment, onboarding, and other trackers with consistentupdates
• Prepare simple weekly summaries (e.g., hiring pipeline status)
• Support process mapping and documentation of HR workflows
• Identify gaps or inefficiencies and propose practical improvements
• Ensure tasks are completed accurately and on time, as delays or errorscan impact hiring timelines and employee experience

Coordination& Execution

• Coordinate with IT and other teams for new hire onboarding
• Follow up on pending documents, approvals, or actions acrossstakeholders
• Coordinate across teams and time zones (Singapore, US, Japan, etc.)
• Escalate when timelines are at risk or tasks are delayed
• Assist with coordination of tasks and activities where required

What We Look For

• Able to commit to a 6-month full-time internship starting May 2026
• Currently pursuing a Diploma or Degree in Human Resource Management,Business, Humanities or a related field
• Reliable and follows through on tasks proactively
• Pays attention to details and takes pride in getting things right
• Comfortable working independently once given direction
• Able to organize tasks and manage multiple priorities
• Communicates clearly and simply
• Comfortable working in a fast-paced, multicultural environment
• Enjoys structured, execution-focused work and seeing tasks through tocompletion
• Being a sports enthusiast is a plus, but not required.

Rapsodo is a global sports technology companywith offices in Singapore, the United States, Türkiye, Japan, and Malaysia. Webuild data-driven, portable sports analytics products that help athletesunderstand and improve their performance.

From Major League Baseball pitchers toprofessional golfers, our products are used globally across all levels ofsport. Delivering these products requires strong execution across hardware,software, and real-world environments.

We operate as a globally distributed team,enabled by ownership, clarity, and disciplined execution.

Weare innovative, focused, and rapidly growing. We are continuously looking forteam players who will stop at nothing to deliver state-of-the-art solutions aspart of Team Rapsodo.

Join the teamas an IT Intern supporting core IT operations that require accuracy,coordination, and consistent follow-through.

You will be part of the IT team supporting day-to-day operations acrosssystems, devices, and user support. This role requires professionalism anddiscretion due to exposure to sensitive information.

About the Role

You will support day-to-day IT operations across the organization, with a focus on hands-ontroubleshooting, system support, and execution.

This is apractical, hands-on role where you will work on real systems and devices usedby teams across Singapore and globally. You will be exposed to how IT supportsa fast-paced, international company, and will build a strong foundation in IToperations, user support, and systems thinking.

The role is bestsuited for individuals who enjoy solving problems, working with technology, andtaking ownership of tasks from start to finish.

Key Responsibilities

IT Operations & Support

• Set up and configure laptops, devices, and user accounts for new hires
• Provide first-level IT support (hardware, software, network access,basic troubleshooting)
• Assist users with day-to-day technical issues in a timely and structuredmanner
• Support onboarding and offboarding processes from an IT perspective

Systems &Tools

• Support administration of internal tools (e.g. Google Workspace,Microsoft 365, access management)
• Assist in maintaining user access, permissions, and system hygiene
• Help track and manage IT assets (laptops, peripherals, inventory)

Process &Documentation

• Document common issues, fixes, and IT processes for internal reference
• Maintain accurate records of support requests and resolutions
• Identify recurring issues and suggest simple improvements or fixes

Coordination& Execution

• Work with cross-functional teams (HR, Finance, Engineering) onIT-related requests
• Follow up on pending tasks and ensure timely completion
• Escalate more complex technical issues when required

What We Look For

• Able to commit to a full-time internship for 5 months or more
• Currently pursuing a Diploma in Information Technology, Cybersecurity,or related field
• Hands-on interest in IT (e.g. troubleshooting, setting up devices,building PCs is a plus)

• Willing to learn, take initiative, and contribute to day-to-dayoperations
• Organized and able to manage tasks independently once given direction
• Strong problem-solving mindset with attention to detail
• Comfortable communicating with both technical and non-technical users
• Able to handle sensitive information with care and professionalism
• Comfortable working in a fast-paced, multicultural environment

Company Overview

Rapsodo is a global sports technology company headquartered in Singapore, with offices in Malaysia, the United States, Turkey, and Japan. We develop data-driven solutions that help athletes and coaches measure, understand, and improve performance through real-time insights. 

Rapsodo in Malaysia serves as a key hub supporting both local and international operations. We work closely with global teams across markets, offering opportunities to contribute to impactful projects and gain hands-on experience in a dynamic, fast-paced environment. 

Job Overview

As Rapsodo continues to expand internationally, we are looking for a hands-on, driven, and curious Marketing Intern to support our global commercial and marketing initiatives.  

In this role, you will assist in the execution of Rapsodo’s multi-channel marketing strategy across international markets, including the United Kingdom, Europe, Southeast Asia, Australia, and Japan. This internship offers valuable exposure to digital marketing, ecommerce, campaign execution, content development, and cross-border collaboration. 

This role will also support selected Japanese-speaking stakeholders and market activities, including content coordination and localisation where needed. 

Key Responsibilities 

• Assist in managing international e-commerce platforms such as Shopify, Amazon, and Google Shopping  

• Support the creation, monitoring, and optimisation of paid advertising campaigns across Google Ads and social media platforms  

• Assist in developing and localising social media content for selected international markets  

• Support the planning and execution of email marketing campaigns   

• Analyse and report on digital marketing performance using Google Analytics and other relevant platforms  

• Support localisation and adaptation of marketing materials for Japanese-speaking audiences where applicable  

• Coordinate with internal teams and stakeholders across the US, Turkey, Japan, and other regions  

• Provide support for ad hoc projects in marketing partnerships, media collaborations, campaign execution, and other marketing initiatives as assigned by the manager 

Experience    

• Able to commit to a full-time internship for at least 6 months  

• Currently pursuing a Bachelor’s Degree or Diploma in Marketing, Business, Communications, or a related field  

• Strong learning agility with good communication and interpersonal skills  

• Action-oriented, organised, and able to manage multiple tasks in a fast-paced environment  

• Strong attention to detail and willingness to learn  

• Self-starter with a positive attitude and strong sense of ownership 

Preferred Skills / Advantage  

• Familiarity with digital marketing platforms such as Google Ads, Meta Ads, Shopify, or email marketing tools is an advantage  

• Interest in e-commerce, digital marketing, and international market exposure  

• Japanese language proficiency is preferred to support Japanese-speaking stakeholders, market coordination, and content localisation  

• Ability to read and write Japanese for business or marketing-related communication is an added advantage 

Rapsodo is a global Sports Technology company with offices in the USA, Singapore, Turkey, and Japan. We develop cutting-edge sports analytics products that are data-driven, portable, and easy to use, empowering athletes at all levels to analyze and improve their performance. From Major League Baseball pitchers to professional Golf tour players, athletes around the world rely on Rapsodo technology to refine their game.

Job Description

Our algorithm team designs and implements state-of-the-art computer vision and deep learning solutions for Rapsodo’s advanced sports analytics products. As a Senior Computer Vision Engineer, you will develop cutting-edge 3D vision, image processing, and AI-driven measurement solutions that help athletes reach their full potential.

This role requires a strong foundation in computer vision, deep learning, and embedded AI, with opportunities to contribute to both new product development and optimization of existing models for edge computing.

Key Responsibilities

• Develop Advanced Vision Algorithms – Design, implement, and optimize 3D vision, image classification, segmentation, and feature extraction algorithms.
• Neural Network Development – Architect and train CNNs and custom deep learning models using PyTorch, TensorFlow, or ONNX for real-time applications.
• Embedded AI & Edge Optimization – Optimize and port vision models to embedded platforms (ARM, GPU, TPU, or custom accelerators) for high-performance, low-latency inference.
• Camera Calibration & 3D Vision – Develop and enhance multi-camera calibration, stereo vision, and 3D reconstruction techniques.
• Software Architecture & API Design – Design scalable computer vision pipelines and APIs for seamless integration with Rapsodo’s product ecosystem.
• Performance Optimization – Apply quantization, pruning, and model compression techniques to enhance real-time inference efficiency on resource-constrained
• Education – Master’s or Ph.D. in Computer Science, AI, Robotics, or a related field, specializing in Computer Vision & Image Processing.
• Experience – 6-8+ years of hands-on experience in computer vision, deep learning, and real-time image processing.

Technical Expertise:

• 3D Vision & Camera Calibration – Strong foundation in multi-camera setups, stereo vision, and geometric transformations.
• Deep Learning & Vision Models – Expertise in CNNs, object detection, pose estimation, segmentation, and feature extraction.
• AI Frameworks & Optimization – Hands-on experience with PyTorch, TensorFlow, OpenCV, and model compression techniques (quantization, pruning, distillation, etc.).
• Embedded Deployment – Experience optimizing and deploying deep learning models on ARM, GPU, TPU, or custom edge AI hardware.
• Programming & Software Development – Strong proficiency in C/C++ with some Python, and experience in software architecture and API design.
• Problem-Solving & Communication – Strong analytical skills and ability to collaborate across teams, explaining technical concepts to diverse stakeholders.

Why Join Us?

• At Rapsodo, you will work on high-impact, real-time AI-driven vision systems that push the boundaries of sports analytics. Join a fast-growing, innovation-driven team to shape the future of sports technology.
• Apply now and be part of our cutting-edge vision engineering team!

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state of the art solutions as part of Team Rapsodo.

This role requires a highly versatile skill set and you will have opportunities to contribute to all relevant domains. Your responsibilities will include development and enhancing of new and existing products.

Responsibilities:

• Hardware Design, document and develop optimized hardware- PCB Layout and Schematic Capture
• Testing, bug fixing, improving hardware performance
• Create schematic and PCB Library and Bill of Materials
• Preparing plans and documentation to support product through certification/approval
• Assisting on product issues both during production and in-service

Requirements:

• Bachelor's Degree in Electrical or Electronics Engineering preferred
• Minimum 5 years of experience in Hardware Design, Validation, & Optimization
• Proven Experience in High Speed Digital board design with experience in interfacing bus standards like DDR3/4/ LVDS/MIPI/PCIe etc.
• Analog Circuit Design & Simulation
• Experience in developing complex CPU and microcontroller-based system
• Experience in dealing with regulatory requirements such as FCC/CE
• Experience in Design Tools (Altium Designer, Pads logic and layout, Allegro or OrCAD, Microsoft Office package, JIRA, VHDL, Linux)
• Ability to work in a dynamic environment with good communication and interpersonal skills

Company Overview

Rapsodo is a global leader in sports analytics technology, helping athletes and coaches unlock performance through data. As we continue expanding across international markets, we’re looking for a versatile marketing professional to support regional growth and execution.

Role Purpose

We are seeking a proactive and adaptable Marketing Specialist to support a wide range of marketing initiatives across Rapsodo’s International Markets. This is a hands-on, generalist role that spans campaign execution, content coordination, creative support, and operational marketing.

You’ll work closely with the Senior Marketing Manager to bring campaigns to life, ensure smooth coordination across projects, and contribute to building Rapsodo’s presence across the globe.

Key Responsibilities

1. Campaign Execution & Coordination

• Support end-to-end execution of regional marketing campaigns across digital, social, email, and offline channels
• Coordinate timelines, assets, and stakeholders to ensure campaigns launch smoothly
• Assist in adapting and localizing global campaigns for regional markets

2. Content & Creative Support

• Collaborate on the development of marketing content including social media, email, and promotional materials
• Brief and coordinate with designers or external vendors when needed
• Assist with light content creation (copywriting, captions, basic visuals using tools like Canva)

3. Events & Activations

• Support planning and execution of events, trade shows, and grassroots activations
• Manage logistics, vendors, and on-ground coordination where required
• Assist in post-event reporting and follow-ups

4. Partnerships & Community

• Help coordinate influencer, ambassador, and partner initiatives
• Support outreach, communication, and content collaboration

5. Marketing Operations & Reporting

• Maintain marketing calendars, trackers, and asset libraries
• Assist in tracking campaign performance and compiling reports
• Conduct basic market and competitor research

6. Cross-functional Collaboration

• Work closely with global marketing, sales, and product teams to align messaging and execution
• Provide day-to-day support to the Senior Marketing Manager across multiple initiatives

Role Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or related field
• 1-3 years of relevant marketing experience in a generalist or execution-focused role
• Strong organizational and project coordination skills
• Comfortable managing multiple projects simultaneously
• Good understanding of digital marketing
• Strong written and verbal communication skills in English (additional regional languages are a plus)
• Proficiency in Google Workspace / Microsoft Office
• Familiarity with basic design tools

What We’re Looking For

• A “doer” who can execute
• Highly organized with strong attention to detail
• Comfortable working across different types of marketing work (campaigns, content, events, ops)
• Proactive, resourceful, and adaptable in a fast-paced environment
• Team player with a collaborative mindset
• Interest in sports, technology, or performance analytics is a plus

Company Overview

Rapsodo is a global sports technology company that develops data-driven performance and analytics solutions for athletes and coaches. Founded in Singapore, the company combines advanced hardware, computer vision, and software to deliver professional-grade tools across sports such as baseball, softball, and golf.

Rapsodo supports athletes of all levels—from amateurs to professionals—by providing real-time data and insights to improve performance. The company has a strong global presence with offices across the United States, Asia, and Europe, and works with leading teams, organizations, and training facilities worldwide.

Position Overview

Rapsodo is seeking a detail-oriented and driven Ecommerce Manager to support the growth of our ecommerce business across international markets, based in our Kuala Lumpur office.

You will be responsible for managing and improving performance across key platforms such as Amazon, Coupang, Shopee, Rakuten, and other regional channels, ensuring a strong and consistent Rapsodo presence across markets.

As we continue to expand our international business, this role offers the opportunity to contribute to building and strengthening our ecommerce strategy, operating processes, and execution across regions.

In this role, you will balance both strategic thinking and day-to-day execution—translating business priorities into localized plans, adapting approaches based on regional needs, and working closely cross-functionally to support growth.

Roles & Responsibilities

Commercial Ownership

• Own revenue performance, margin contribution, and forecast accuracy across platforms
• Drive profitable growth while aligning with broader regional and global commercial strategies
• Ensure pricing integrity while adapting to local market dynamics, competitive pressures, and currency fluctuations
• Partner cross-functionally to prevent channel conflict and maintain a cohesive go-to-market approach
• Deliver clear, data-driven performance reporting across markets

Marketplace & Regional Strategy

• Develop and execute strategies tailored to platforms such as Amazon, Coupang, Shopee, Rakuten, etc.
• Collaborate closely cross functionally to align marketplace plans with broader regional objectives
• Integrate product launches, campaigns, and partnerships into execution
• Provide feedback loops to the international team on regional performance, customer insights, and market opportunities

Localization & Regional Adaptation

• Translate global ecommerce and brand strategies into region-specific execution plans
• Adapt promotions, content, and assortment based on local consumer behavior, competitive landscape, and platform dynamics
• Ensure cultural and language relevance across all customer touchpoints
• Balance global consistency with local optimization — knowing when to standardize vs localize
• Continuously test, learn, and iterate strategies by region to drive performance improvements

Operational Excellence

• Maintain listing health, compliance, and account standing across all platforms
• Proactively manage risks including suppression, delistings, and policy violations
• Align inventory planning with regional demand, lead times, and promotional calendars
• Ensure advertising and promotional activity aligns with inventory realities

Conversion Optimization

• Optimize listings, pricing, and promotions to improve conversion rates
• Improve ratings, reviews, and overall brand presence within each platform
• Ensure content consistency while adapting to local language and cultural expectations

Experience & Qualifications

• Bachelor’s Degree required
• 5-7 years of experience in e-commerce or marketplace management (international experience strongly preferred)
• Experience managing multiple marketplaces (Amazon + regional platforms preferred)
• Demonstrated ownership of revenue and performance across digital channels
• Familiarity with regional marketplace dynamics
• Strong analytical and problem-solving skills
• Highly organized, detail-oriented, and execution-focused

Are you an engineer at heart with a passion for solving complex technical challenges? Do you thrive on leading teams to develop high-performance embedded systems that push the boundaries of AI, computer vision, and real-time data processing? At Rapsodo, we turn cutting-edge technology into game-changing solutions.

As a global leader in sports vision technology, we design and develop advanced hardware products integrating cameras, radars, deep learning, and embedded systems powered by multiprocessor ARM architectures. Our solutions deliver real-time AI-driven insights, high-performance computing, and data precision to help athletes and teams elevate their game.

We are looking for an Engineering Manager to drive the end-to-end development of our embedded technology stack. You will lead teams, make critical technical decisions, and ensure the successful execution of high-performance embedded systems, firmware, and AI-driven applications from concept to deployment.

Key Responsibilities

Technical Leadership

• Oversee the architecture, development, and optimization of embedded firmware, middleware, and system software for high-performance multi-processor ARM-based systems.
• Drive the integration of computer vision, deep learning models, radar signal processing, and embedded systems into efficient and scalable hardware solutions.
• Ensure seamless middleware implementation for real-time inter-process communication, memory management, and low-latency execution on embedded platforms.
• Lead firmware development, ensuring robust device control, driver optimization, and real-time data acquisition from cameras, radars, and sensors.
• Optimize system performance, power efficiency, and reliability for edge computing and AI acceleration applications.
• Develop and optimize Embedded Linux environments, including kernel modifications, device drivers, and system-level optimizations for high-performance computing.
• Stay ahead of the latest embedded systems technologies, AI-driven hardware architectures, and hardware acceleration frameworks.

Project Execution & Delivery

• End-to-End Project Ownership: Drive the full product lifecycle—from concept, design, development, and prototyping to manufacturing, testing, and deployment.
• Team & Stakeholder Management: Collaborate with cross-functional teams (software, hardware, ML engineers) and manage technical challenges, scope, and timelines.
• Execution & Risk Management: Identify and mitigate technical, operational, and execution risks to keep projects on track.
• Ensure the on-time and high-quality execution of engineering projects, implementing best practices in software and hardware development.

Requirements

• MS/MEng/PhD in Electrical Engineering, Computer Engineering, or a related field
• 10+ years of experience in embedded systems, firmware, middleware, and computer vision applications
• Strong expertise in C/C++, Python for real-time, low-latency applications in computer vision or signal processing
• Deep understanding of middleware frameworks, multi-core processing, inter-process communication, and Embedded Linux development
• Hands-on experience with ARM multi-core architectures, and real-time embedded systems
• Strong expertise in firmware development, low-level device drivers, and kernel-space programming for Embedded Linux
• Experience with radar signal processing, sensor fusion, and deep learning frameworks (TensorFlow, PyTorch, ONNX, etc.)
• Proven experience managing complex hardware-software integration projects
• Strong leadership, problem-solving, and project management skills
• Excellent communication skills to translate technical details to both engineering teams and business stakeholders
• Entrepreneurial mindset—ability to thrive in a fast-paced, dynamic, and highly technical environment

Benefits

At Rapsodo, you will have the opportunity to

• Work on cutting-edge technology that integrates AI, sensor fusion, and high-performance embedded computing,
• Be part of a highly skilled, multidisciplinary engineering team driving innovation,
• Lead end-to-end product development with real-world impact,
• Shape the future of sports through advanced embedded systems and AI-driven solutions.

If you’re passionate about solving complex engineering challenges and want to be at the forefront of next-generation technology, we’d love to hear from you.

Apply now and be part of the team that’s redefining performance through innovation!

Rapsodo is a global sports technology company with offices in Singapore, the United States, Türkiye, Japan, and Malaysia. We build data-driven, portable, and easy-to-use sports analytics products that help athletes at every level understand and improve their performance. From Major League Baseball pitchers to professional golfers, our technology is trusted by athletes and coaches worldwide — from youth development to elite competition. Our products deliver real-time, actionable insights that directly impact performance.

We operate at the intersection of hardware and software, designing and building integrated systems with a strong emphasis on accuracy, reliability, and performance. Rapsodo is a globally distributed team, working across regions, cultures, and time zones. What enables us to operate effectively is not just technical capability, but how we work — with ownership, clarity, and disciplined execution.

We are building computer-vision capabilities on Linux-based edge devices. This role owns the embedded software that takes models from “works on a workstation” to “runs reliably, efficiently, and measurably fast on-device.” You will develop and optimize inference pipelines, integrate vendor runtimes on NPUs/MPUs, and work close to the Linux kernel when needed (performance, memory, I/O, and driver interactions).

What you will do

• Build and maintain production-grade embedded software for on-device computer vision inference (camera ingest, preprocessing, inference, postprocessing, telemetry) primarily in C++, with Rust as an option where appropriate.
• Integrate and run deep learning models using edge runtimes/toolchains (e.g., TensorRT, TFLite, OpenVINO, ONNX Runtime, vendor SDKs for NPUs/MPUs).
• Profile and optimize end-to-end performance: latency, throughput, memory footprint, power, and thermal constraints.
• Implement deployment-oriented model optimizations when needed (quantization workflows, operator compatibility fixes, graph optimizations, runtime-specific conversion).
• Work on Linux-based embedded platforms: cross-compilation, build systems, packaging, and reliable field deployment.
• Debug complex system issues across the stack: kernel/user-space boundaries, driver/I/O bottlenecks, memory contention, and multi-threaded performance.
• Collaborate with model/CV stakeholders to ensure models are edge-ready (I/O specs, accuracy vs. performance tradeoffs, validation on target hardware).
• Establish and uphold engineering standards: code quality, test strategy, CI, performance benchmarks, and observability on-device.

Required qualifications

• 7–8+ years professional experience in embedded software development, with significant time shipping Linux-based products.
• Strong expertise in C++ (modern C++11/14/17); Rust experience is a plus (or willingness to use Rust where it benefits reliability/performance).
• Strong Linux systems knowledge, including at least some of: kernel fundamentals, device I/O, scheduling, memory behavior, and profiling/debugging tooling (e.g., perf, ftrace, eBPF).
• Working knowledge of computer vision and deep learning inference concepts (pipelines, tensors, common CV tasks, latency/accuracy tradeoffs). You do not need to be a model developer/researcher, but must be fluent in deploying and running models.
• Experience optimizing inference for edge hardware (NPUs/MPUs/GPUs/accelerators), including quantization and runtime constraints.
• Master’s degree minimum in a relevant field (Computer Vision, Machine Learning/Deep Learning, Electrical/Computer Engineering, Computer Science, or related).

Preferred qualifications

• Camera stacks and media pipelines (V4L2, GStreamer, ISP integration).
• Embedded build and deployment toolchains (Yocto/Buildroot, CMake/Bazel).
• Hardware-aware optimization experience (ARM, NEON/SIMD).
• Experience with vendor-specific NPU SDKs and quantization toolchains (e.g., Rockchip RKNN, Qualcomm SNPE/QNN, MediaTek, Intel Movidius, etc.).
• OTA, reliability, and embedded security practices (watchdogs, crash dumps, secure boot).

AI coding tools

• Comfortable using modern AI-assisted development tools (e.g., code completion, refactoring, test generation) while maintaining strong engineering judgment, code review discipline, and security awareness.

Rapsodo is a global sports technology company with offices in Singapore, the United States, Türkiye, Japan, and Malaysia. We build data-driven, portable sports analytics products that help athletes understand and improve their performance.

From Major League Baseball pitchers to professional golfers, our products are used globally across all levels of sport. Delivering these products requires strong execution across hardware, software, and real-world environments.

We operate as a globally distributed team, enabled by ownership, clarity, and disciplined execution.

The Role

We are looking for a Senior Operations Manager who will operate across manufacturing, sourcing, and internal systems to ensure reliable product delivery and operational effectiveness.

This is a hands-on role with meaningful scope, designed to grow in responsibility as you build context and demonstrate impact across operations. You will work directly with contract manufacturers, suppliers, and internal teams to ensure that products are built, delivered, and scaled effectively. When issues arise, you step in, connect the dots, and drive resolution.

You will be joining an environment that is scaling — where processes are still being built, improved, and redefined. This is an opportunity to shape how operations evolve through better systems, automation, and practical innovation. It requires comfort operating without a fixed Playbook and the ability to drive progress in the face of ambiguity and changing priorities.

You will partner closely with Engineering, Product, Procurement, Finance, and Quality to make decisions, manage trade-offs, and ensure execution continues to move forward, with a clear view of how operational decisions impact product delivery and real-world performance.

 What You Will Do

Product & Operational Execution

• Drive end-to-end execution across manufacturing, product delivery, and operational workflows
• Ensure alignment between engineering, supply chain, and production to support product readiness and scale
• Improve hardware reliability through close collaboration with customer support, reducing Annualized Failure Rate (AFR)
• Identify and resolve bottlenecks that impact delivery, quality, or cost

 Manufacturing & Production

• Own manufacturing outcomes across output, quality, and delivery performance
• Partner closely with Engineering and NPI teams to transition products from development into stable production
• Translate NPI outputs (design, specifications, process requirements) into scalable and repeatable manufacturing processes
• Improve production processes and First Pass Yield (FPY) with contract manufacturers
• Resolve production issues directly with contract manufacturers to maintain execution momentum
• Manage inbound and outbound logistics, including coordination with 3PL partners for last-mile delivery
• Balance speed, cost, and manufacturability in real-time decision making

Purchasing & Sourcing

• Provide visibility into sourcing risks that impact production and delivery
• Ensure supplier performance across quality, cost, and delivery
• Support and influence component-level trade-offs (cost, availability, lifecycle, alternatives)
• Align Engineering, Procurement, and Manufacturing priorities under constraints
• Contribute to sourcing strategies during product development and ramp

 Systems & Cross-Functional Execution

• Bridge engineering intent with real-world operational constraints
• Identify system-level risks across product, supply chain, and execution early
• Improve reliability, scalability, and cost outcomes through structured and practical decision-making

 Operational Discipline

• Establish and improve processes that enable consistent, scalable execution
• Track key operational metrics and act decisively based on insights
• Take ownership of issues end-to-end — from identification to resolution

 What We’re Looking For

• 10+ years of experience in operations, manufacturing, engineering, or related roles
• Postgraduate qualification in Engineering is preferred
• Strong experience working in production environments and with contract manufacturers
• Demonstrated ability to operate hands-on and resolve real operational issues
• Strong systems thinking — able to connect product, supply chain, and execution realities
• Experience working with sourcing, procurement, or supply constraints
• Ability to make decisions under uncertainty and move execution forward

You will own how products are built and delivered, not just observe it. You will influence sourcing and operational decisions that impact real outcomes, while working closely with engineering and leadership to shape how the company executes.
If you are looking for a role where your judgment and execution directly impact real products in the real world, we would like to speak with you.

Rapsodo is a global sports technology company with offices in Singapore, the United States, Türkiye, Japan, and Malaysia. We build data-driven, portable sports analytics products that help athletes understand and improve their performance.

From Major League Baseball pitchers to professional golfers, our products are used globally across all levels of sport. Delivering these products requires strong execution across hardware, software, and real-world environments.

We operate as a globally distributed team, enabled by ownership, clarity, and disciplined execution.

The Role

We are looking for a Senior Operations Manager who will operate across manufacturing, sourcing, and internal systems to ensure reliable product delivery and operational effectiveness.

This is a hands-on role with meaningful scope, designed to grow in responsibility as you build context and demonstrate impact across operations. You will work directly with contract manufacturers, suppliers, and internal teams to ensure that products are built, delivered, and scaled effectively. When issues arise, you step in, connect the dots, and drive resolution.

You will be joining an environment that is scaling — where processes are still being built, improved, and redefined. This is an opportunity to shape how operations evolve through better systems, automation, and practical innovation. It requires comfort operating without a fixed playbook and the ability to drive progress in the face of ambiguity and changing priorities.

You will partner closely with Engineering, Product, Procurement, Finance, and Quality to make decisions, manage trade-offs, and ensure execution continues to move forward, with a clear view of how operational decisions impact product delivery and real-world performance.

What You Will Do

Product & Operational Execution

• Drive end-to-end execution across manufacturing, product delivery, and operational workflows
• Ensure alignment between engineering, supply chain, and production to support product readiness and scale
• Improve hardware reliability through close collaboration with customer support, reducing Annualized Failure Rate (AFR)
• Identify and resolve bottlenecks that impact delivery, quality, or cost

Manufacturing & Production

• Own manufacturing outcomes across output, quality, and delivery performance
• Partner closely with Engineering and NPI teams to transition products from development into stable production
• Translate NPI outputs (design, specifications, process requirements) into scalable and repeatable manufacturing processes
• Improve production processes and First Pass Yield (FPY) with contract manufacturers
• Resolve production issues directly with contract manufacturers to maintain execution momentum
• Manage inbound and outbound logistics, including coordination with 3PL partners for last-mile delivery
• Balance speed, cost, and manufacturability in real-time decision-making

Purchasing & Sourcing

• Provide visibility into sourcing risks that impact production and delivery
• Ensure supplier performance across quality, cost, and delivery
• Support and influence component-level trade-offs (cost, availability, lifecycle, alternatives)
• Align Engineering, Procurement, and Manufacturing priorities under constraints
• Contribute to sourcing strategies during product development and ramp

Systems & Cross-Functional Execution

• Bridge engineering intent with real-world operational constraints
• Identify system-level risks across product, supply chain, and execution early
• Improve reliability, scalability, and cost outcomes through structured and practical decision-making

Operational Discipline

• Establish and improve processes that enable consistent, scalable execution
• Track key operational metrics and act decisively based on insights
• Take ownership of issues end-to-end — from identification to resolution

What We’re Looking For

• 10+ years of experience in operations, manufacturing, engineering, or related roles
• Postgraduate qualification in Engineering is preferred
• Strong experience working in production environments and with contract manufacturers
• Demonstrated ability to operate in a hands-on manner and resolve real operational issues
• Strong systems thinking — able to connect product, supply chain, and execution realities
• Experience working with sourcing, procurement, or supply constraints
• Ability to make decisions under uncertainty and move execution forward

You will own how products are built and delivered, not just observe them. You will influence sourcing and operational decisions that impact real outcomes, while working closely with engineering and leadership to shape how the company executes.

If you are looking for a role where your judgment and execution directly impact real products in the real world, we would like to speak with you.