Total 10 job vacancies by R Systems Consulting Services Limited

RESPONSIBILITIES

• Help and contribute to the design of overall architecture of the web application.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization.
• Experience working with graphic designers and converting designs to visual elements.
• Understanding and implementation of security and data protection.
• Design and build scalable REST APIs for micro services.
• Proficient experience using front-end frameworks
• Highly experienced in building responsive websites
• Experience with cloud APIs (AWS)
• Knowledge of code versioning tools (GIT)
• Must be able to write unit test for both front-end and backend code
• Must be able to code using good patterns and practices
• Must be able to document code and provide API documentation i.e. swagger

EXPERIENCE
• Minimum 5 years of application development
• At least 3 years of experience being a full stack engineer.
• Minimum 5 years’ experience with a backend framework such as Java (Spring Boot), NodeJs or other similar stacks e.g. dotnet core, Ruby on Rails.
• Experience with web/application servers such as TomCat, JBOSS, Weblogic.
• Commanding grasp of HTML, CSS and JavaScript
• At least 5 years’ experience front end work using Javascript Frameworks; React or Angular is a must have.
• At least 5 years’ experience with using a RDBMS like MySQL, and object caches like Memcached and/or Redis.
• Experience with AWS products such as S3, ECS, ELB, API Gateway
• Experience with MS SQL / Oracle databases

We are looking for a passionate tester to join our team. In this role, you will work on projects involving the digital onboarding of insurance products and services. This includes working across various digital touchpoints and supporting the implementation of changes to our business systems. You will be required to understand the end-to-end integration between internal stakeholders, as well as the business requirements. You will work closely with Business Analysts and users from various departments to ensure all test scenarios are thoroughly covered, enabling the smooth implementation of system changes.

PRIMARY RESPONSIBILITIES

• Work closely with BA/Users to understand business requirements
• Create test scenarios and test cases
• Create test data
• Ensure test cases are manually executed in accordance with priority assigned
• Conduct functional and end-to-end testing
• Document all test results for verification
• Log testing defects for errors encountered during test execution
• Provide clarifications to the developer on the logged error
• Track and report testing progress and defects resolution progress
• Re-test fixed defects to ensure proper closure
• Initial investigation and verification of error against the business requirements
• Support test manager to track and report testing progress and defects resolution progress
• Re-test fixed defects to ensure proper closure
• Create and execute of automated tests
• Support User Acceptance Test Planning & automated and manual testing

Looking for:
• Minimum one year experience as tester, preferably testing insurance related application.
• Able to work under pressure and within tight deadlines
• Familiar with Microsoft 365 - Office tools (Word, Excel, PowerPoint), Teams, SharePoint.
• Good Technical writing capability and communication skills
• Good communication, problem solving and analytical skills.
• Hardworking, dynamic, strong responsibility and a good team player
• Experience with Automated testing would be an advantage

We are seeking a skilled and proactive IT & Network Engineer to support, maintain, and optimize our organization’s IT infrastructure and network systems. The ideal candidate will be responsible for ensuring system reliability, security, and performance across all IT environments, while providing technical support to end users and participating in infrastructure projects.

Job Description & Requirements:

• Networking skills (basic understanding, configuration, and settings of routers, switches, Wi-Fi access points, VLANs, routing, and troubleshooting)
• L2/L3 Windows administration (basic understanding, configuration, and settings of the full Wintel stack: AD, DNS, DHCP, GPO, and basic scripting)
• Linux (comfortable with CLI administration, LVM, Apache, and Tomcat)
• Solaris (comfortable with CLI administration, SVM, and Tomcat)
• Firewall appliance experience (basic understanding, configuration, and settings)
• Vendor management and case reporting
• Front-end user support
• Customer office site support (network infrastructure, Windows administration, and end-user support)

Education & Experience:

• Minimum ITE Diploma
• 2-4 years experience in IT infrastructure and network management

Key Competencies:

• Strong problem-solving and troubleshooting skills
• Ability to work independently and in a team environment
• Proactive mindset with a focus on continuous improvement

JOB RESPONSIBILITIES

• Work to achieve objectives and deliver results with a short term, operational focus.
• Carry out investigation of user reported issues, formulate and agree terms of reference.
• To prepare user requirement specifications for the issues that requires application development resources.
• To prepare Test Plan, perform testing on the application, manage/monitor UAT to ensure timely and quality deliverables.
• To manage and plan out assigned project or enhancement timeline.
• Able to communicate and manage vendor & solution team to ensure a smooth delivery of project and enhancements on time.
• Explain facts, practices, and policies to others within the department.
• Gather user requirements, and conduct feasibility study.
• Escalate problems/issues to respective team leader.
• Check problems in existing systems or processes.
• Raise data extraction requests in order to identify possible causes of the issues.
• Work with system team to produce Issue Analysis report to users and software and to recommend solutions, where applicable.

REQUIREMENT:

• Minimum 4 years’ experience in Business Analyst role
• Good to have insurance domain exposure/experience.
• Have knowledge and experience in SDLC cycle and implementation.
• Experience with Java and other internet technologies will be advantageous.
• Good analytical and listening skills.
• Ability to work independently with minimal supervision.
• Possess good working attitude and self-motivated to learn. Able to get along with everyone, maintaining good relationships at all levels from senior management to junior staff.
• Good organization skills with sound time management.

Key responsibilities include:

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements.
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders.
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements.
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation.
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process.
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills. Demonstrate strong interpersonal and consultative skills.

Key Responsibilities:

• Provide first-level technical support via phone, email, or ticketing system.
• Troubleshoot and resolve hardware, software, and network issues for end-users.
• Manage user accounts, access permissions, and password resets.
• Handle service requests and incidents in accordance with ITIL best practices.
• Maintain accurate records in the IT service management system.
• Configure and deploy end-user devices including desktops, laptops, and mobile devices.
• Support Microsoft 365, Windows OS, and other enterprise applications.
• Collaborate with other IT teams to escalate and resolve complex issues.
• Ensure compliance with IT security policies and procedures.
• Participate in IT projects and service improvement initiatives.
• Provide basic training and guidance to users on IT systems and tools.

Required Skills & Experience:

• Minimum 1-3 years of experience in IT support or service desk roles.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking.
• Experience with ITSM tools and ticketing systems, Remedy or ServiceNow
• Familiarity with Active Directory, Intune, and Azure (preferred).
• Excellent troubleshooting and diagnostic skills.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple tasks.
• Able to work under pressure, make effective decisions and adapt to challenging situations.
• • Have VIP Support experience will be advantageous.

RESPONSIBILITIES

• You will work with delivery manager to develop and implement applications to support Business needs.
• Liaise with the infrastructure support and development teams.
• Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications.
• Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations.
• Work with our infrastructure team to test and complete various server and network upgrade projects.

REQUIREMENTS

• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of SQL and database concepts.
• Familiarity with API testing tools such as Postman.
• Understanding of application architecture, integrations, and REST APIs.
• Able to contribute individually and collaborate well with cross-functional team.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Hands-on experience in Linux, Unix is an added advantage.
• Experience in working with vendors to resolve complex technical issues is an added advantage.
• Proactive individual who takes ownership and drives tasks through to completion.

EXPERIENCE

• Between 2 – 5 years of Application Development or technical project coordination
• Good understanding of infrastructure and software development life cycle.
• Familiarity with ticketing systems and incident management processes.
• Good understanding of software development life cycle models (both Waterfall and Agile).
• Knowledge of Linux/Windows environments.

Education & Experience

• Bachelor’s degree in Computer Science, Information Security, or related field (Master’s degree or relevant certifications are a plus)

• 5+ years of experience in DevSecOps, with 5+ years hands-on experience with Jenkins pipeline & security scanning

• Proven experience in managing both development and operations automations.

Technical Skills

• Expertise in developing Jenkins pipelines using Groovy to onboard applications onto CI/CD.
• Experience with build orchestration tools maven, Jenkins, CloudBees SDA
• Strong knowledge in SAST (SonarQube), SCA (Nexus IQ, Nexus Lifecycle, Nexus firewall)
• Expertise in artifactory management tools Sonatype Nexus or JFrog
• Strong knowledge in AWS cloud, containerization tools Docker and EKS.
• Strong knowledge in UNIX and shell scripting
• Proven expertise in troubleshooting complex issues, conducting root cause analysis (RCA), and standardizing resolutions processes.

KEY RESPONSIBILITIES:

Security Champion & Culture

• Advocate for and educate development teams on security best practices, threat modeling, and secure coding techniques.
• Foster a culture of “secure as a shared responsibility” across the organization.
• Lead security reviews and threat modeling sessions for new features and architecture.

Secure CI/CD Pipeline Management

• Design, implement, and maintain security gates and automated security checks within our CI/CD pipelines (e.g., SonatQube, Nexus IQ, and Tenable).
• Automated infrastructure compliance and security validation using tools like Open Policy Agent (OPA).

Container & Kubernetes Security

• Secure containerized environments (docker, Kubernetes, EKS)
• Implement kubernetes best practices (network policies, pod security standards/admission controllers, runtime security)
• Manage vulnerability scanning for container images throughout the development process.

Automation & coding

• Own the end-to-end CI/CD strategy. Build, maintain, and optimize our pipelines to enable rapid, reliable, and automated deployments from commit to production.
• Implement advanced monitoring, logging, and alerting solutions to ensure high availability, diagnose issues, and optimize system performance. Define report on SLOs and SLIs.
• Identify and eliminate toil. Automate everything from provisioning and configuration management (Ansible) to operational runbooks freeing up the team to focus on high-value work.
• Provide technical guidance and mentorship to other engineers. Share knowledge, conduct brown-bag sessions, and help foster a culture of DevOps best practices across the organization.
• Engage with security team to implement security controls, manage secrets (Vault), ensure compliance, and “shift left” on security, making it an integral part of our workflow.
• Capable to create end-to-end release management workflow using JIRA. Integrate the DevOps tools Codecommit, Jenkins, SonarQube, Nexus IQ, Nexus repository, Ansible, and AWS for deployments.

Responsibilities:

1. Delivery & Platform Engineering

• Set up new deployment pipelines and ensure seamless CI/CD processes using enterprise DevOps tooling.
• Onboard new repositories into Bitbucket, JFrog Artifactory, and JIRA, enabling end-to-end development lifecycle integration.
• Perform environment provisioning and database setup across SIT, UAT, and PROD for new modules and application components.
• Deploy, configure, and support applications on the OpenShift (OCP) platform, including troubleshooting and resolving deployment failures.
• Facilitate vendor image downloads, validation, and deployment into the OCP environment.
• Lead SSL certificate generation, renewal, deployment, and ensure security compliance across environments.
• Implement and maintain logging and monitoring by onboarding applications into Splunk, Geneos, and other enterprise monitoring platforms.
• Conduct CD deployments, log analysis, file movements, and operational execution of change releases across environments.
• Support Disaster Recovery (DR) planning, including Control M job creation, rehearsal planning, coordination, and execution.

2. Application Support & Technical Analysis

• Perform detailed technical issue analysis and resolution, ensuring minimal downtime and quick recovery from incidents.
• Support solution architects and developers in functional issue analysis and system debugging.
• Conduct root cause analysis (RCA) for production issues and implement preventive measures.
• Work closely with upstream/downstream systems, vendors, and internal stakeholders to ensure end to end integration stability.
• Manage and configure SSO / ADFS integrations for new applications.
• Maintain and update knowledge bases, runbooks, system documentation, and Confluence pages.

3. Coordination & Stakeholder Management

• Collaborate with multiple upstream/downstream teams, vendors, and business stakeholders to support delivery and operational processes.
• Coordinate JIRA workflows including epics, stories, tasks, deployment tracking, and release management.
• Work closely with DBAs, infrastructure teams, network/security teams, and external partners to ensure smooth application onboarding and operations.
• Drive strong communication across all teams to enable predictable and high quality delivery.

Technical Skills:

•  Strong hands on experience with OpenShift (OCP) including deployment, pod diagnostics, YAML updates, image management, and debugging. 
• Strong knowledge of CI/CD pipelines, Bitbucket, Artifactory, Jenkins (or similar), and DevOps automation concepts. 
• Experience onboarding and maintaining monitoring/logging tools such as Geneos, Splunk, Kibana, etc.
• Proficiency in Linux scripting, shell commands, file movement, and troubleshooting. 
• Working knowledge of Oracle SQL and database environment setup across SIT/UAT/PROD. 
• Experience creating and maintaining Control M batch jobs. 
• Good understanding of SSL certificates, keystores, truststores, and certificate lifecycle management. 
• Understanding of Payment Systems, payment workflows, and downstream/upstream dependencies. 
• Ability to set up and administer applications on SSO/ADFS platforms.
• Exposure to Confluence, JIRA workflows, dashboards, boards, and release traceability. 
• Preferred to have knowledge or has worked on FIS Products

RESPONSIBILITIES

• Work closely with business user in business process improvement to align with business and project objectives and bridge the gaps between business users and technical solution team.
• Prepare documentation to cover business processes, workflows, or business requirements and work with stakeholders to obtain sign off.
• Work alongside team leads and Project Manager to align overall technical and business direction, bridge requirements and articulate technical constraints with Business users.
• Facilitate discussions or workshops with users, vendors such as requirement workshops, gap analysis, test planning and deployment planning.
• Work closely with vendors and development teams to ensure the right implementation of IT solutions to meet the business needs.
• Give regular updates to project manager / delivery manager.
• To create test cases and get acceptance with business users on all Test Plan.
• Manage and perform functional testing of systems before release to business users for acceptance testing.
• Work with test automation team on automating testing, validating test results and working with developers on fixes, prior to every production release.
• Manage users for adhoc / urgent change requests.

EXPERIENCE

• Min 5+ years of experience in the role of Business analyst in insurance domain analytical work.
• Strong knowledge of database structure systems and data mining/mapping, transformation.
• Proven track records of successful implementation of projects
• Experience in implementing digital solutions.
• Able to work under pressure and within tight deadlines on several initiatives simultaneously.