Company Overview
Positano Risto offers a relaxed indoor-outdoor setting serving hearty halal Italian cuisine and alcohol-free drinks. It provides a Muslim-friendly Italian dining experience for diners worldwide who love authentic Italian food.
Job Summary
Join our Italian restaurant as an F&B Executive supporting daily operations to deliver seamless, exceptional dining experiences focused on guest satisfaction and hospitality.
Responsibilities
- Support the General Manager in overseeing daily restaurant operations to ensure smooth service delivery
- Deliver exceptional guest service by actively maintaining guest satisfaction throughout the dining experience
- Address and resolve customer complaints promptly and professionally to uphold service quality
- Monitor guest feedback and implement service improvements to enhance the table service experience
- Assist in developing and executing marketing strategies and promotional activities to attract and retain customers
- Coordinate and assist in planning food and beverage events, promotions, and functions to boost engagement
- Perform additional duties as assigned to support restaurant operations and team goals
Preferred competencies and qualifications
- Prior experience in a similar F&B role is an advantage but not mandatory
- Basic understanding of Italian cuisine is a plus
- Positive attitude with a strong commitment to delivering excellent customer service
- Ability to multitask effectively in a fast-paced environment
- Team player with good communication skills
- Flexibility to work various shifts, including weekends and public holidays
