Total 4 job vacancies by Mgca Cafe Sg Pte. Ltd.

About Tim Hortons:

At Tim Hortons, we believe in delivering exceptional guest experiences. Our teams are built on a foundation of friendliness, teamwork, and pride in serving our communities. As a Trainee Barista, you’ll be the face of Tim Hortons, helping to create moments of warmth and connection over every cup.

Job Summary:

As a Trainee Barista, you will learn how to prepare and serve Tim Hortons beverages and food items while providing excellent customer service. This is an entry-level position with full training provided — a great opportunity for individuals who are passionate about customer service and eager to grow in a fast-paced environment.

Key Responsibilities:

• Greet guests with a friendly and welcoming attitude
• Learn to prepare coffee, espresso, tea, and other beverages to Tim Hortons’ standards
• Assist in preparing food items such as sandwiches, donuts, and baked goods
• Operate equipment such as espresso machines, ovens, and POS systems
• Maintain cleanliness and organization of the store, including workstations and dining areas
• Follow food safety and hygiene protocols
• Work collaboratively with the team to ensure smooth shift operations
• Handle customer inquiries, feedback, and transactions professionally

Qualifications & Skills

• No prior experience required — full training provided
• A passion for customer service and a positive attitude
• Willingness to learn and grow within the role
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Reliable and punctual with a strong work ethic
• Must be able to stand for extended periods and lift up to 25 lbs

What We Offer

• Comprehensive on-the-job training
• Opportunities for career advancement
• Employee discounts on food and beverages
• A fun, team-oriented work environment

Company Overview

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, offering premium coffee blends, freshly baked goods, and sandwiches. We are committed to creating a welcoming environment that celebrates diversity and inclusion.

Job Summary

As an Area Manager, you will lead and inspire managers across at least six stores, driving operational excellence and business growth through effective leadership and strategic oversight.

Responsibilities

• Analyze store sales performance and inventory levels to recommend and implement actions that support business goals
• Model Tim Hortons’ values to cultivate a positive work culture that fosters teamwork and collaboration
• Manage store staffing levels, monitor employee attendance, and address grievances to ensure smooth store operations
• Engage with customers and collect market data to understand their needs, coaching team members to deliver exceptional customer service
• Oversee quality control in food and beverage preparation to maintain high standards
• Manage inventory accuracy and conduct timely reconciliation of stock discrepancies across stores
• Conduct regular compliance checks to ensure adherence to local and company standards
• Facilitate communication between stores and headquarters by cascading promotional campaigns, operational processes, and materials

Required competencies and certifications

• Knowledge of local employment regulations, health and safety standards
• Willingness to engage in shift work, including weekends and public holidays

Preferred competencies and qualifications

• At least 5 years of managerial experience in the service industry, including 2 years in a multi-store managerial role
• Proven leadership experience in store operations, team building, and performance coaching
• Strong interpersonal and communication skills
• Basic understanding of financial management and budgeting

Company Overview

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, offering premium coffee blends, freshly baked goods, and sandwiches. We are committed to creating a welcoming environment that celebrates diversity and inclusion.

Job Summary

Join Tim Hortons as a Shift Leader and contribute to our exciting brand launch in Singapore by leading store operations, coaching teams, and delivering exceptional customer service in a fast-paced environment.

Responsibilities

• Supervise and delegate tasks during shifts to maintain smooth workflows and efficient store operations
• Coach employees and provide constructive feedback to build positive employee experiences and foster teamwork
• Lead by example to deliver exceptional customer service and create a welcoming store environment
• Enforce company policies and standards by coordinating shift schedules, monitoring attendance, and addressing performance issues promptly
• Perform operational support tasks including overseeing store cleanliness and organizing stock to ensure readiness
• Maintain quality control in food and beverage preparation by conducting regular store inspections and ensuring compliance with regulations
• Monitor sales performance and assist the store manager in achieving sales targets
• Communicate store updates clearly to facilitate smooth shift handovers and report issues, incidents, or employee concerns to the store manager

Preferred competencies and qualifications

• Minimum 3 years’ experience in the service industry with at least 1 year in a supervisory role
• Proven leadership experience in managing teams effectively
• Strong interpersonal and communication skills demonstrated through team and customer interactions
• Ability to multitask and adapt to change in a fast-paced environment
• Willingness to work shifts including weekends and public holidays

Other Information

Tim Member Benefits

• 5-day work week
• Health and medical coverage
• Employee meals and discounts
• Flexible work arrangements
• Career development and progression pathways

Description

Tim Hortons (Tims) is a beloved Canadian brand founded in 1964 that offers premium coffee blends, freshly baked goods and sandwiches. At Tims, we strive to be a warm and inviting space, where customers can always count on a positive experience.

Job Responsibilities

• Oversee and optimize daily store operations - includes inventory management, ordering of supplies, maintaining store cleanliness and organization. Enforce health and safety standards to ensure a safe environment for both customers and employees
• Build positive employee experiences - from hiring to onboarding and training. Schedule shifts and manage employee work hours to maintain operations. Manage employee grievances to promote a safe and supportive work environment
• Champion customer service excellence through high service standards. Address customer feedback, inquiries, and complaints with professionalism
• Maintain rigorous quality control in food and beverage preparation, adhering to standard recipes and guidelines. Monitor product quality and consistency, promptly addressing any issues
• Drive sales and marketing initiatives to attract and retain customers. Partner with the marketing team to promote special offers, events, and loyalty programs
• Prepare and manage store budget - monitoring expenses and revenue. Optimize cost-efficiency while upholding quality and service standards

Role Requirements

• At least 5 years’ work experience in the service industry with at least 3 years’ experience in a similar store managerial role
• Proven leadership experience in store operations, building effective teams and coaching for performance
• Basic understanding of financial management and budgeting
• Knowledge of local employment regulations, health and safety standards
• Willingness to work in a fast-paced environment and adapt to changes
• Willingness to engage in shift work, which includes work on weekends and public holidays

Tim Member Benefits

• 5-day work week
• Health and medical coverage
• Employee discount