Total 18 job vacancies by Hr-pro Recruitment Services Pte. Ltd.

Job Summary

The Business Processing Officer supports Corporate and Private Banking by managing account opening and KYC documentation for low to mid-risk customers, ensuring compliance with regulations and internal policies.

Responsibilities

• Review and verify customer onboarding and KYC documentation to ensure compliance with applicable laws and regulations
• Process account opening in the system accurately and update customer records promptly
• Execute daily operational tasks following department procedures and regulatory requirements for customer acceptance
• Coordinate with relevant teams to resolve discrepancies and escalate unresolved issues to supervisors
• Apply knowledge of AML/CFT, information protection, risk controls, and regulatory compliance to identify and report exceptions immediately
• Respond professionally to email and phone inquiries from Business Units and operations teams
• Set up online banking services for customers efficiently
• Maintain Private Banking customer data and update risk profiles as required
• Perform additional duties as assigned to support team objectives

Required competencies and certifications

• Bachelor’s Degree in Finance, Economics, or related field
• Minimum 1 year of experience in KYC-related work
• Experience working in AML/CFT compliance areas

Preferred competencies and qualifications

• Demonstrated proactive learning attitude and self-initiative
• Ability to think critically and work independently
• Commitment to strictly comply with company rules and regulations

Job Summary

You will evaluate and monitor market interest rate risk in the banking book, perform risk control and data validation, conduct stress testing, and prepare risk reports to support effective market risk management in a banking environment.

Responsibilities

• Evaluate, monitor, and analyze market interest rate risk in the banking book to identify risk exposures and trends
• Perform market risk control by reviewing limits, monitoring approved limits, and escalating limit breaches to ensure compliance
• Validate system data and develop enhancements to systems and templates for accurate risk data capture and monitoring
• Conduct regular stress testing and perform data and scenario analysis to assess risk under various conditions
• Prepare timely and accurate risk reports to inform stakeholders and support decision-making
• Prepare materials for risk management committees, including presentation slides and meeting minutes
• Collaborate effectively with stakeholders across multiple departments to facilitate risk management activities
• Manage multiple tasks and responsibilities efficiently under pressure and tight deadlines

Preferred competencies and qualifications

• Recognized bachelor’s degree or above, preferably in Finance, Mathematics, or related discipline
• Professional certifications such as FRM, PRM, or CFA are advantageous
• Minimum 2 years of relevant experience in market risk management within banks
• Proficient in English and Mandarin to liaise with Chinese-speaking stakeholders, supporting effective communication in a multilingual environment
• Strong knowledge of Treasury products and derivatives to analyze and manage market risks
• Proficient in Excel, VBA, and Access to support data analysis and system enhancements
• Strong interpersonal skills to engage and coordinate with stakeholders across departments

Job Summary

You will execute and manage FX, interest rate derivatives, and fixed-income trading activities while supporting risk management, client engagement, and operational workflows to drive business growth and compliance.

Responsibilities

• Execute trading activities in foreign exchange (FX), interest rate derivatives, and fixed-income instruments to optimize portfolio performance
• Manage FX and derivatives net open positions within established risk limits and internal policies to mitigate financial exposure
• Provide timely, competitive, and accurate market quotes to clients and front office teams, actively managing trading positions in response to market movements
• Monitor global financial markets and conduct research and analysis to inform trading strategies and investment decisions
• Deliver day-to-day operational support to ensure efficient departmental workflows and accurate transaction processing
• Prepare periodic reports, presentations, and documentation for the Singapore Branch and Head Office with accuracy and timeliness
• Collaborate with cross-functional teams to ensure compliance with risk management frameworks, internal controls, and regulatory requirements
• Support client marketing initiatives by providing market insights, analysis, and relevant product information in partnership with front office teams
• Attend client meetings to deliver market updates and product insights, enhancing client engagement and supporting business development
• Provide administrative support and perform additional duties as assigned by the Department Head and Management

Required competencies and certifications

• Relevant MAS licenses (FMRP, CM-EIP, RES 1A/2B)
• Proficient in trading platforms such as Refinitiv and Bloomberg
• Strong discipline in execution and risk management

Preferred competencies and qualifications

• Recognized Bachelor’s degree or above, preferably in Economics, Finance, Statistics, or related disciplines
• Minimum 2–3 years of relevant experience in treasury dealing functions, including FX derivatives, interest rate derivatives, and fixed income investments
• Good product knowledge in FX (Spot, Forwards, Swaps, NDF, and options); familiarity with rates products is a plus
• Strong understanding of FX markets, macro drivers, and market microstructure
• Proven track record in FX sales and client relationship management is a plus
• Effective communication and coordination skills to liaise with clients, Head Office, internal departments, and external counterparties
• Strong proficiency in both written and spoken English and Mandarin to engage effectively with stakeholders

Job Summary

Deliver exceptional customer service and financial advice on retail banking products while managing VIP client relationships and supporting marketing initiatives to drive business growth.

Responsibilities

• Deliver personalized customer service on retail banking products to enhance client satisfaction and retention
• Process personal loan applications accurately and efficiently to support customer financing needs
• Execute targeted marketing campaigns for bank cards and personal financial products to increase product uptake
• Build and sustain strong relationships with VIP customers to foster loyalty and repeat business
• Provide tailored financial advice and promote financial products to retail customers to meet their financial goals
• Update existing customers on portfolio performance and introduce new products to maximize customer engagement
• Compile and present detailed reports on product performance and business activities to inform management decisions
• Support the Head of Department by preparing for and executing ad-hoc duties as assigned to meet organizational needs

Preferred competencies and qualifications

• Bachelor’s degree, preferably in Banking and Finance or related discipline
• Minimum of 2 years’ relevant experience in a similar role, with prior banking sector experience considered advantageous
• Ability to multi-task and perform effectively under pressure
• Strong interpersonal and communication skills to engage diverse customer segments

The role sits within the Capital Markets Department and will support senior originators and syndicates in Debt Capital Markets.

Key Responsibilities

• Maintain and update data used in marketing material;
• Prepare pitching material for potential clients, undertaking relevant analysis, identifying relevant comps;
• Assist in developing market updating and indicative pricing to prospective issuers;
• Assist in transaction execution and taking a lead role in certain aspects thereof;
• Liaise with other desks within the bank to furnish the ad-hoc internal works.
• Other ad-hoc projects and works as required by the manager.

Requirements

• 1-2 years of relevant experience
• Min Degree holder
• Good team player and strong interest in the capital markets
• Highly detailed-oriented, self-motivated and fast learner;
• Ability and dedication to meet strict deadlines;
• Proficient in MS Excel and PowerPoint

Responsibilities:

• Perform day-to-day Branch counter transactions
• Attend to customers and handle their instruction and queries
• Processing of deposits/ withdrawals, remittances, cashier order, etc.
• Updating of personal account and daily documentation
• Cross-selling of bank products and services
• Provide excellent customer services

Requirement:

• Diploma/ Degree holder in any discipline
• 1 – 2 years of experience in customer services related role
• Good communication and interpersonal skills

Main Tasks and Duties

• Process and follow up on Credit Card applications
• Assist in daily operations for Credit Card back-office;
• Assist in Credit Card risk control related tasks;
• Conduct KYC or KYC review on new and existing customers;
• Back up on other staff's duty such as system testing, settlements, data reporting as and when necessary;
• Handle other ad hoc duties like packing of credit card , monthly statements, etc;
• Conduct instruction form from Customer Hotline & customer and handling and resolving customers’ feedback/complaints;
• Any other tasks or duties assigned by Head of Department or Company from time to time.

Job Requirements

• Bachelor’s degree or above , preferably in Banking and Finance or related discipline
• At least 1 to 2 years of relevant experience in similar capacity
• Willing to learn, proactive and self-initiative

Responsibilities:

KYC and Due Diligence

• Conduct thorough KYC due diligence on new individual and corporate clients.
• Review and validate client documents (passports, proof of address, corporate documents, trust deeds, source of wealth statements, etc.).
• Perform background screening using internal tools and third-party databases.
• Identify and escalate any potential red flags (e.g., PEPs, sanctions exposure, adverse media hits).

Client Onboarding Support

• Act as the key point of contact for Relationship Managers during the onboarding process.
• Guide front office teams on KYC requirements and ensure complete and accurate submissions.
• Ensure timely onboarding of clients while maintaining compliance with internal SLAs.

Data Entry and System Management

• Accurately input and maintain client data in internal systems (e.g., Avaloq, CRM tools).
• Update client KYC profiles and risk ratings during the onboarding process

Risk and Compliance Control

• Ensure that all onboarding activities comply with AML laws, FATCA/CRS requirements, sanctions rules, and internal policies.
• Support periodic quality assurance reviews and internal/external audits related to onboarding and KYC files.
• Maintain strong records and audit trails for all KYC and onboarding actions.

Process Improvement

• Propose improvements to the onboarding workflow to enhance efficiency and client experience.
• Participate in projects related to onboarding process upgrades or regulatory changes.

Requirement:

• Bachelor’s degree in business, Finance or related field.
• 2–5 years of KYC/AML experience, preferably within private banking or wealth management.
• Experience with onboarding high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients is a plus.
• Fluent and comfortable conversing in English (Mandarin & Cantonese is a plus) to communication with external clients.
• Good stakeholder management skills.
• Strong time management, organizational, planning and follow-up skills.
• Ability to work independently and manage high volumes under tight deadlines.
• Strong interpersonal and communication skills to work with front office and compliance teams.
• Proficiency with Microsoft Office and familiarity with banking platforms and screening tools.

Job Responsibilities      

• Execute time‑critical cash operations including GIRO, Standing Orders, DDA/DCA, Cash Counter Services, and ad‑hoc operational tasks. 
• Ensure high accuracy and timeliness across daily processing activities, applying established controls and disciplined escalation. 
• Monitor and resolve exceptions escalated from a governance support model by offshore teams, ensuring issues are addressed promptly and in accordance with procedures. 
• Maintain and update SOPs and procedures to reflect process changes, new activities, or new business mandates. 
• Manage effective working relationships with Front Office, internal stakeholders, and external counterparties. 
• Ensure all transactions and communications are processed in line with SLAs, internal policies, and industry guidelines. 

Job Requirements

• Bachelor's degree or equivalent qualification
• Minimum 3 years’ experience in a financial services organization, with proven exposure to Cash and Payments‑related products and operations. 
• Sound understanding of cash operations processes across functions, locations in the Asia‑Pacific region, and offshore operating models. 
• Strong technical and commercial understanding of operations products and end‑to‑end operational processes. 
• Demonstrated ability to analyze issues, take ownership, and drive problem resolution. 
• Ability to perform effectively in a fast‑paced, time‑critical environment with tight deadlines. 
• Proven capability to manage complexity and ambiguity, with a strong focus on risk management and control discipline. 
• A positive attitude, strong teamwork, and collaborative mindset are essential. 
• Prior experience in Risk and Control is an added advantage.

Central Investigations Function’s (CIF) mandate is to conduct internal investigations of matters related to internal misconduct affecting the Bank. Joining CIF offers candidates a unique opportunity to work on high priority topics whilst developing a comprehensive understanding of the Bank’s global and regional platform. This is a high visibility role.

We are looking to hire an investigator (maternity cover) based in Singapore to assist with a regional portfolio for the period of six months. Due to the criticality of the investigation portfolio as well as the high visibility vis-à-vis senior management, candidates should exhibit the highest standards of professionalism and integrity paired with proven relevant experience, working on high-impact investigations with senior management attention.

Key responsibilities:

• Contributes to assigned investigation tasks and actively participates in the investigation process, using tools and techniques, e.g. data analysis techniques, to provide data and insight for the investigation, participating interviews.
• Works as part of a team, as well as independently, in a timely manner, without compromising on high quality delivery.
• Help senior investigators to provide succinct briefings to key stakeholders on the progress and outcomes of investigations and to work with other functions to deliver concrete results.

Key skills & experience:

• Strong command of written and oral English is a necessity for this role.
• Ability to manage and prioritize your time to meet deadlines and expectations.
• 4-5 years of experience in Anti - Financial Crime or Compliance in a corporate setting.
• Educated to university degree level or above.
• Sound understanding of international financial services industry and prior experience of working more broadly across the Asia Pacific region is desirable.
• Previous experience of working in a challenging, fast-paced and international environment.
• Strong analytical skills with the ability to think independently and to provide challenge.
• Experienced in Excel, PowerPoint.

Job Description:

Client implementation is responsible for highly complex client account openings and product set up requests (including new, changing or expanding requirements). Work includes:

• Implementing top-tier solutions for corporate clients and financial institutions.
• Delivering seamless products/services setup and streamlined installation processes in compliance with internal and external policies and regulations.
• Monitoring and evaluating product performance and client feedback to generate new products ideas and identify product/service features that need to be meet client needs
• Liaising with other area of the bank to implement these changes.

The Client Lifecycle Management (CLM) KYC Specialist advises Front Office on all SOW (Source of Wealth) / AML / KYC and legal documentation related matters, support Client Advisors through from prospecting to funding of the accounts, liaises with other departments, particularly the Anti-Financial Crime (AFC) team, to verify approvals, obtain information and/or guidance including transaction monitoring and sanctions screening. The candidate must have good knowledge of local industry practices and is accountable to ensure overall SLAs are met and escalating any issues appropriately and timely.

The candidate will be required to steer appropriate outcomes, partner closely with key internal and business partners including agile / technology to ensure effective communication of tool enhancements / process improvements of the team is executing properly. In addition, the individual will support with the ongoing SOW uplift exercise to remediate existing accounts.

Roles & Responsibilities:

• CLM KYC specialist who focuses on account opening / client adoption process, on going periodic reviews, advising Front Office on AML / KYC and documentation matters, provides expert advice to team members and / or Client Advisors on complex account structure etc.
• Acting as sparring partner for client ACOs in all AML /KYC related topics.
• Check quality and completeness and correctness of client files / KYC forms.
• Setup case management team (RM, CLM, AF, DCRO, COO etc.) subject to the complexity of the case.
• Collection of docs (directly with clients if requested).
• Update KYC questionnaire based on the information provided by RC (if requested).
• Request for pre-screening of names as applicable.
• Monitor, track and escalate cases as appropriate and share MI on a weekly basis to the Relationship Manager or Market Head.
• Be the lead to focus and streamline the account opening and KYC review process and Advising Front Office on legal documents during the onboarding and periodic review process.
• Provide expert advice to Client Advisors on complex account structure and KYC / AML cases the business is confronted with.
• Participate in client meetings if required.
• Partner and work closely with other departments, including AFC, to verify approvals, obtain information and/or guidance and participate in investigations as required including preventive crime checks, transactions monitoring and sanctions screening.
• Responsible quality SOW / KYC and timeliness of submission across account and periodic review.

Job Requirements:

• Bachelor Degree holder
• 2- 3 years’ experience in account opening, client onboarding, EDD, etc.
• Experience in client life cycle management process
• In depth understanding of KYC/ CDD/ EDD principles
• Knowledge of Customer Risk Assessment and PEP/Sanctions screening
• Understanding of different regulatory jurisdictions
• Attention to detail
• Problem-Solving
• Good Team Player
• Good communication skill

Responsibilities:

• To handle customer enquires
• To maintain MNC clients’ portfolio
• To assist department head for internal reporting and data consolidation
• To assist the Relationship Managers on credit and marketing activities such as account opening, know your customer review (KYC), prepare financial spreadsheet, input limits and transactions in GCMS, credit conditions monitoring, loan drawdown/rollover, post loan monitoring and day to day operation, etc.
• To assist the Relationship Managers with their operational and administrative work
• Any work required to be carried out for holding the above Position in the Department subject to our business needs, internal policies and procedures
• Any work assigned from time to time by your supervisor or the Management

Requirements:

• Recognized bachelor degree and above, preferably in Business, Accounting, Banking and Finance, Economics or other related disciplines
• At least 2 years of relevant experience in similar capacity will be preferred
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments
• Proactive, energetic, result oriented and possess good business acumen

Job Duties

• Credit policy & framework, including formulation and maintenance of credit policies and procedures, monitoring the compliance of credit policies.
• Portfolio monitoring & reporting, including preparation of regular portfolio reports for senior management, risk committees, regulators and Head Office;  identification of emerging risks, concentration trends, and early warning signals etc.
• Credit stress testing, including development and maintenance of stress testing methodologies, internal and regulatory stress testing exercises and submissions, etc.
• ECL modelling & provisioning, including support the ongoing enhancement of ECL models in line with IFRS 9, ECL calculation exercise etc
• Environmental risk management, including formulation and maintenance of environmental risk management framework to ensure alignment with regulatory requirements and industry best practices; portfolio environmental risk management, climate stress testing and scenario analysis, etc.
• Other tasks as may be assigned by Head of Department

Requirements

• A Bachelor degree in fields such as Economics, Finance, Accountancy etc with a strong foundation in analytical, statistical and other quantitative techniques.
• A minimum of 3 years' experience in credit risk management with large regional or global financial institutions. 
• English; Mandarin to liaise with Chinese speaking stakeholders
• Excellent verbal communication and good interpersonal skills to handle stakeholders across multiple departments;
• Proactive, energetic, high attention to detail and strong sense of risk awareness;
• Ability to work independently and manage multiple priorities;

Main Tasks and Duties

• Conducts the implementation of the branch compliance plan
• Respond to regulatory authorities’ routine queries and coordinates completion of survey and other request for information
• Develop and perform periodic compliance reviews
• Investigates compliance breaches and customer complaints.
• Draft the annual compliance plan for HOD and management approval.
• Conducts compliance training and provides advisory on Banking Act, SFA and FAA and other compliance matters
• Implement and update compliance policies and procedures based on Head Office, and local regulatory requirements.
• Prepares/reviews periodic reporting to local regulatory authorities, Head office and Management.
• Tracks/monitor changes and updates on local regulations, conducts briefing and discussions on implementation with relevant departments and post-implementation review.
• Conducts annual regulatory risk assessment
• Any other tasks or duties assigned by Head of Department or Company from time to time

Job Requirements

• Recognized bachelor degree or above, preferably in Business or related discipline
• At least 5 years of relevant experience in a regulatory compliance role.
• Experience in SFA/FAA advisory
• Performed compliance review/compliance testing such as Balanced Scorecard Review, Private Banking Sales Advisory Review, Continuing Professional Development review, Fit and Proper Review etc. or Due Diligence for New Product onboarding/Product variation of existing products
• Working Knowledge of Banking Act would be an advantageous
• Proficiency in English & Mandarin to liaise with English & Mandarin speaking internal/external stakeholders
• Strong knowledge in local rules and regulations
• Good interpersonal skills to handle stakeholders across multiple departments

Job Description:

• Handle Trade settlement, process of Corporate Action events Fund operations, including fund subscriptions and redemptions, corporate action, documentation, transaction execution, cash transfer and regulatory compliance.
• Daily reconciliations between custodians, clients’ records and our internal securities positions & cash record.
• Process settlement transactions and assist to liaise with our respective custodians.
• Process corporate actions payments.
• Process cash transactions as per our clients’ instructions.
• Attend to clients’ requests on audit enquiries, to statements of accounts, fund transfer, corporate action event.
• Performing yearly service level review with our custodians.
• Do Clients Service review with clients.
• Perform annual KYC review of existing Clients.
• Work closely with Checker on operational duties ensuring all clients' instructions are attended to immediately.

Education & Qualifications:

• Minimum Bachelor Degree in Accounting, or Finance or relevant discipline. 
• At least 2 years of experience in custody settlement, corporate action and cash management.

Technical Skills:

• Strong knowledge of investment product like securities, fixed income, FX, Repo and derivatives product like futures, options, etc.
• Experience with using Bloomberg.

Personal Competencies:

• Meticulous and able to manage multiple tasks efficiently.
• Able to work in a team to support team objectives and meet team target.
• Excellent organizational, communication, and stakeholder management abilities.
• Flexible and adaptable in a dynamic, team player, fast-paced working environment.
• Upholds high ethical standards in handling confidential and sensitive information.

Additional Requirements:

• Proficiency in Mandarin to liaise with internal and external clients.
• Strong skills in PowerPoint, Excel.
• Able to work extended hours, weekend and public holiday when necessary.