Operations Executive (Automotive Detailing)
Full-time
Senior Executive
3 days ago
The Role:We are looking for a hands-on and responsible Operations Executive to lead the daily operations of our fast-paced car detailing business. The.....
The Role:
We are looking for a hands-on and responsible Operations Executive to lead the daily operations of our fast-paced car detailing business. The ideal candidate is a proactive problem-solver who can maintain high standards of workmanship while ensuring a seamless experience for our customers.
Key Responsibilities
Operational Excellence: Oversee daily workflow, manpower allocation, and job scheduling to ensure timely delivery of all vehicles.
Quality Control: Supervise the quality of detailing, coating, and PPF services to ensure they meet our premium company standards.
Team Leadership: Manage staff attendance, performance, and productivity; foster a culture of discipline and service excellence.
Customer Care: Act as the primary point of contact for resolving customer feedback and ensuring a 5-star service experience.
Resource Management: Monitor inventory levels, manage supplier relationships, and coordinate material orders.
Strategic Improvement: Work closely with management to refine SOPs and improve operational efficiency.
Requirements
Valid Singapore Class 3 / 3A driving license (required).
Prior experience in automotive, detailing, workshop, or operations management is preferred.
Strong leadership, communication, and conflict-resolution skills.
Ability to thrive in a fast-paced, hands-on work environment.
A proactive mindset with high attention to detail.
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