Total 71 job vacancies by Fpt Asia Pacific Pte. Ltd.

We are seeking a Server Product Manager (Channel Focus) to drive product strategy and channel growth across enterprise and infrastructure markets.

This is a hybrid role combining product management and channel operations, responsible for developing server product offerings while building and enabling a strong partner ecosystem across industries such as government, enterprise, cloud, and data centres.

The role serves as a key bridge between product teams and channel partners, ensuring alignment of product strategy, market demand, and sales execution.

Key Responsibilities

1. Product Management (Server Portfolio)

• Define and manage server product roadmap (rack, high-density, edge, AI servers) based on market demand and partner feedback
• Develop product specifications, configurations, pricing, and packaging strategies
• Manage end-to-end product lifecycle (GTM, enhancements, and retirement)
• Conduct competitive analysis (products, pricing, channel strategies) and define differentiation plans
• Develop product materials (whitepapers, manuals, value propositions) to support internal and partner teams

2. Channel Development & Operations

• Build and expand channel ecosystem (distributors, resellers, SI/ISV partners) across regions and industries
• Design and implement channel policies (rebates, pricing structure, authorization tiers, territory protection)
• Support partners with training, solution design, bidding support, and technical advisory
• Drive channel performance management (sales targets, shipments, collections, inventory tracking)
• Resolve channel conflicts and ensure healthy partner engagement

3. Ecosystem & Partner Collaboration

• Collaborate with ecosystem partners (e.g., CPU, GPU, storage, OS vendors) to develop integrated server solutions
• Strengthen joint go-to-market initiatives with strategic partners

4. Cross-functional Collaboration

• Work closely with R&D, supply chain, sales, and support teams to ensure product delivery and quality
• Align internal sales teams with channel strategy and product positioning
• Support execution of key projects and customer engagements

Requirements

Education & Experience

• Bachelor's degree or above (Computer Science, Engineering, or related fields preferred)
• 3–5+ years of experience in IT hardware, servers, or infrastructure-related roles
• Experience in server product management and/or channel operations preferred
• Background in servers, data centres, cloud computing, or enterprise IT solutions is an advantage

Technical & Domain Knowledge

• Strong understanding of server architecture (CPU, memory, storage, RAID, networking, PCIe)
• Experience in solution design for use cases such as cloud, AI, edge computing, and databases
• Familiarity with IT channel models (distribution, SI partnerships, resellers) and channel policy design
• Knowledge of GTM strategy, pricing, and market analysis
• Awareness of industry trends (cloud, AI, big data, data centres)

Core Competencies

• Product strategy and planning
• Channel development and partner management
• Solution design and consultative selling
• Data analysis and market insights

Soft Skills

• Strong stakeholder management and cross-functional communication
• Ability to manage partners and influence without authority
• High ownership, execution focus, and resilience in a fast-paced environment
• Strong learning agility to keep up with evolving technologies

Tools & Language

• Proficient in PowerPoint (product presentations), Excel (data analysis), and Office tools
• Experience with ERP/CRM systems is a plus

Key KPIs

• Channel revenue, shipments, and collection performance
• Growth and activation of channel partners
• Channel product profitability and pricing control
• Partner satisfaction and training coverage
• Success rate of key channel-led projects

Overview 

• Our business environment relies heavily on software for many functions - from intelligent monitoring systems to automation processes, and cloud computing continues to allow us to modernize, consolidate IT infrastructure, automate workloads and pursue next-generation innovation. 
• To continue this transformation, we're seeking engineer with expertise in software technology, firm grasp of emerging technologies, platform, applications, and ability to customize to help our business become more secure and efficient. 
• You'll participate in all aspects of the desktop/web development lifecycle for solution including designing, implementing, building, deploying, testing, and troubleshooting market issues to ensure high standard of application performance, uptime, scale, code quality and thoughtful design.

Responsibility

• Software Development: Designing, developing, testing, deploying and maintaining modular-based systems in accordance with best practices.
• Problem Solving: Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures.
• Agile Scrum Practices: Participate actively in Agile Scrum processes, including sprint planning, daily stand-ups, retrospectives, and demos.
• Collaboration: Work closely with cross-functional teams, including product management, design, and QA to ensure seamless integration and delivery.
• Documentation: Maintain accurate and up-to-date technical documentation of software components and systems.

Requirements

• Experience: 8+ years of experience in software development with a focus on Windows applications, web applications, and cloud services (optional).
• Proficient in C#, .NET framework, Java, and/or python.
• Experience with desktop applications such as Windows Forms, WPF.
• Proficient with web development frameworks such as HTML, CSS, JS, Angular, Vue.js, Node.js, RESTful API.
• Proficient with database management systems like relational DB, NoSQL.
• Experience with OOAD and/or UML.
• Experience with DevOps tools like Azure DevOps, GitHub, or similar CI/CD pipelines.
• Agile Methodologies: Proven experience with Agile Scrum development processes.
• Communication: Excellent communication and interpersonal skills.
• Education: Bachelor's degree in Computer Science, Software Engineering, or a related field.

Job Overview

The Sales Intern will support the sales and account management team in managing client relationships, sales operations, and go-to-market initiatives across the APAC region. This role offers hands-on exposure to enterprise B2B sales in the technology and IT services industry.

Key Responsibilities

• Support Account Managers in managing and maintaining relationships with enterprise clients
• Assist in sales pipeline tracking, CRM updates, and reporting
• Conduct market research and competitor analysis to support sales strategies
• Support preparation of sales presentations, proposals, and commercial documents
• Assist in coordinating client meetings, follow-ups, and internal stakeholders
• Support go-to-market initiatives and sales campaigns across industries
• Gain exposure to contract processes, pricing models, and deal structuring
• Perform ad-hoc tasks related to sales operations and account management

Learning Outcomes

• Exposure to enterprise technology sales and IT services
• Understanding of B2B account management and client lifecycle
• Hands-on experience with sales processes, proposals, and client engagement
• Development of communication, presentation, and stakeholder management skills

Requirements

• Undergraduate or postgraduate student (Business, Information Systems, Computing, Engineering, or related disciplines preferred)
• Strong interest in B2B sales, account management, or technology consulting
• Good communication and interpersonal skills
• Analytical mindset with ability to conduct research and prepare insights
• Proficient in Microsoft PowerPoint and Excel
• Self-motivated, proactive, and willing to learn in a fast-paced environment

Internship Details

• Internship duration: (Min 6 months)
• Location: Singapore
• Allowance: (To be confirmed)
• Working arrangement: On-site (Mon to Fri 9AM to 6PM)

Overview

You will be responsible for ensuring successful project delivery, governance compliance, operational readiness, and stakeholder management.

Responsibilities

• Manage and deliver projects on time, within budget, and according to business requirements.
• Oversee operations, maintenance, and monitoring of systems.
• Ensure compliance with IT governance frameworks, including security, resilience, and regulatory requirements.
• Coordinate with auditors, and stakeholders for audits and quality management activities.
• Drive project management for complex technical initiatives involving cloud platforms, infrastructure planning, and system integration.
• Partner with Product Managers to manage operational aspects of products and support successful implementation through ongoing operations.
• Plan, coordinate, and support system, user acceptance, and security testing activities before release.
• Support the setup, configuration, and adoption of DevOps tools and environments.
• Identify, assess, and mitigate operational risks, including audit preparation, incident management, and compliance processes.
• Manage end-to-end project delivery while aligning outcomes with organizational objectives.
• Foster strong collaboration across cross-functional teams and stakeholders.

Requirements

• Degree or Diploma in Computer Science, Information Systems, Information Technology, Infocomm Technology, Computer Engineering, Electronics Engineering, or a related discipline.
• Minimum 3–5 years of Project Management experience.
• Experience participating in full software or product development lifecycles.
• Familiarity with Agile project delivery methodologies.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to engage and influence stakeholders.
• Ability to manage multiple priorities and work independently in ambiguous environments.
• Strong attention to detail with excellent follow-through and execution skills.
• Experience working with cloud platforms, infrastructure projects, and system integration initiatives.
• Familiarity with testing methodologies, release management, and operational support.

Preferred Qualifications

• Agile Project Management experience.
• Professional certifications such as CITPM, COMIT, PMP, PMI-ACP, or equivalent.
• Experience in Audit, Quality Management Systems (QMS), or Portfolio Management.
• Experience working in Government or Public Sector environments.
• Hands-on experience with Confluence, Jira, and DevOps tools.

Ideal Candidate Profile

• Strong stakeholder management and communication skills.
• Able to lead projects with minimal supervision.
• Comfortable working across business and technical teams.
• Organized, meticulous, and proactive in driving issues to closure.

Overview

We are seeking an experienced Cloudera Platform Administrator to manage, support, and maintain a large-scale Cloudera Data Platform (CDP) environment within a 24x7 banking operations setting. The ideal candidate will possess strong hands-on experience in Cloudera platform administration, Hadoop ecosystem management, Linux systems administration, cluster operations, security management, performance tuning, and production support. This role focuses on ensuring platform stability, availability, scalability, and security across Production, Disaster Recovery (DR), UAT, SIT, and Development environments.

Responsibilities
Cloudera Platform Administration

• Administer and support Cloudera Data Platform (CDP) clusters across multiple environments.
• Manage and maintain Hadoop ecosystem services including HDFS, YARN, Hive, Impala, Spark, Kafka, NiFi, ZooKeeper, Oozie, Ranger, Atlas, and Hue.
• Perform cluster provisioning, configuration, expansion, decommissioning, and lifecycle management.
• Execute Cloudera platform upgrades, patches, hotfix deployments, and version migrations.
• Monitor cluster health, resource utilization, and platform performance using Cloudera Manager and monitoring tools.
• Perform capacity planning, storage management, and infrastructure optimization.
• Manage backup, recovery, and disaster recovery procedures for the Cloudera environment.

Platform Operations (24x7 Support)

• Provide 24x7 operational support for critical banking data platforms.
• Monitor alerts, incidents, and service requests to ensure SLA compliance.
• Perform incident troubleshooting, root cause analysis (RCA), and problem management.
• Support production deployments, change management, and release activities.
• Participate in on-call support rotations and major incident management activities.
• Conduct routine health checks, preventive maintenance, and operational housekeeping activities.

Security & Governance

• Administer authentication and authorization mechanisms including LDAP, Active Directory, Kerberos, Ranger, and SSO integrations.
• Manage platform security configurations, certificates, encryption, and access controls.
• Support security audits, vulnerability remediation, compliance reviews, and regulatory requirements.
• Ensure adherence to banking security standards and governance policies.

Infrastructure & Performance Management

• Administer Linux servers supporting the Cloudera platform.
• Troubleshoot infrastructure issues involving CPU, memory, storage, networking, and distributed services.
• Optimize Hadoop and Cloudera services for performance, scalability, and high availability.
• Manage cluster resource allocation, workload balancing, and performance tuning.
• Work closely with infrastructure, database, network, and application teams to resolve platform issues.

Documentation & Continuous Improvement

• Maintain operational runbooks, technical documentation, architecture diagrams, and support procedures.
• Drive automation initiatives for monitoring, maintenance, deployment, and operational activities.
• Contribute to service improvement initiatives and operational excellence programs.

Required Skills & Experience

• 5+ years of hands-on experience administering Cloudera CDP/CDH platforms in enterprise environments.
• Strong experience managing Hadoop ecosystem components including:HDFSYARNHiveImpalaSparkKafkaNiFiZooKeeperRangerAtlasHue
• Strong experience with Cloudera administration and cluster operations.
• Proven experience performing:Cluster installation and deploymentPlatform upgrades and migrationsPatch managementCapacity planningPerformance tuningDisaster recovery support
• Strong Linux/Unix administration experience (RHEL/CentOS preferred).
• Strong knowledge of distributed systems architecture and troubleshooting.
• Experience with security administration including LDAP, Active Directory, Kerberos, TLS/SSL certificates, Ranger, and SSO integration.
• Experience supporting mission-critical production environments with strict SLA requirements.
• Strong understanding of networking concepts, storage infrastructure, and high-availability architectures.
• Experience with monitoring and observability tools.
• Strong analytical and troubleshooting skills.

Preferred Skills

• Banking or financial services industry experience.
• Experience with Cloudera Private Cloud or Cloudera Public Cloud.
• Experience with Kubernetes, OpenShift, or containerized platform deployments.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Experience with automation and scripting using Shell, Python, or Ansible.
• Familiarity with DevOps and Infrastructure-as-Code practices.
• Cloudera Certified Administrator (CCA) or equivalent certification.
• Experience supporting large-scale enterprise data platforms with 100+ node clusters.

Overview

We are seeking an experienced Application Security Consultant to drive secure application development practices, perform security assessments, and support cloud security initiatives. The ideal candidate will have strong expertise in application security, secure SDLC, DevSecOps, threat modelling, and cloud technologies.

Responsibilities

• Perform application security assessments and reviews for web, mobile, and cloud-based applications.
• Conduct threat modelling exercises to identify, assess, and mitigate application security risks.
• Establish threat profiles and recommend security controls for application projects.
• Track, manage, and remediate security vulnerabilities through timely patching and remediation processes.
• Integrate security best practices and automated security testing into CI/CD pipelines.
• Conduct security awareness training and promote secure coding practices across development teams.
• Collaborate with developers, engineers, and stakeholders to strengthen application security posture.
• Support security governance, risk management, and compliance initiatives. 

Requirements

• Minimum 4 years of combined experience in software development, application security, and cloud computing (AWS preferred).
• Strong understanding of web and mobile application architectures and APIs, including REST, SOAP, SSL/TLS.
• Experience in threat modelling and application security risk assessment.
• Strong knowledge of application security standards and frameworks, including:OWASP Top 10OWASP Application Security Verification Standard (ASVS)
• Familiarity with Agile development methodologies, DevOps practices, and CI/CD pipelines.
• Experience integrating security testing into development workflows.
• Hands-on experience with SAST (Static Application Security Testing) tools such as:Fortify on DemandSonarQubeSimilar security scanning platforms
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaboratively within cross-functional teams.

Preferred Qualifications

• Professional certifications such as:CISSPOSCPAWS Security SpecialtyAWS DevOps EngineerEquivalent cybersecurity certifications
• Experience working with Government Commercial Cloud (GCC) environments.

Key Skills

Application Security | DevSecOps | Threat Modelling | OWASP Top 10 | OWASP ASVS | AWS Security | CI/CD | SAST | Fortify | SonarQube | REST API | SOAP | SSL/TLS | GitLab | GitHub | Ansible | Cloud Security | Vulnerability Management | Secure SDLC | Security Awareness Training | GCC Cloud Environment

Overview

We are seeking an experienced Solution Architect (.NET) to lead the design, modernization, and implementation of enterprise-scale applications based on microservices architecture. The successful candidate will drive architecture decisions, establish development standards, and provide hands-on technical leadership to ensure scalable, secure, and cloud-native solutions aligned with enterprise and government technology standards.

Key Responsibilities

Architecture & Solution Design

• Define and establish target-state microservices architecture for .NET applications aligned with enterprise architecture, cloud strategies, and security requirements.
• Lead architecture design and validation for pilot applications to refine and standardize the microservices approach.
• Evaluate and recommend suitable technology stacks, frameworks, integration patterns, and deployment strategies.
• Design service decomposition, domain boundaries, APIs, and communication patterns to enable scalable and modular systems.
• Develop reference architectures, design standards, reusable frameworks, and best practices for adoption across multiple applications.
• Assess deployment approaches, including GovTech platforms (e.g., Workpal) and independent cloud-hosted environments.
• Provide architectural guidance and technical leadership to development teams supporting new and existing applications.

Application Development & Technical Leadership

• Lead hands-on development of core and complex application components for pilot and strategic systems.
• Conduct architecture reviews, code reviews, design walkthroughs, and technical troubleshooting activities.
• Establish and enforce software engineering best practices, including secure coding, testing strategies, and CI/CD practices.
• Support modernization initiatives by guiding development teams in adopting modern architecture patterns and technology stacks.
• Mentor developers and technical teams on architecture principles, design standards, and engineering excellence.

Quality, Security & Governance

• Ensure solutions comply with enterprise security standards, including authentication, authorization, and secure application design practices.
• Drive adoption of DevOps and cloud-native engineering practices.
• Promote maintainability, reliability, scalability, and operational excellence across applications.
• Collaborate with stakeholders to balance business objectives, technical feasibility, and long-term sustainability.

Requirements

Education & Certifications

• Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a related discipline.
• Relevant professional certifications are highly preferred (e.g., Azure Solutions Architect, Microsoft Azure certifications, cloud architecture certifications).

Experience

• Minimum 7 years of experience in software architecture and solution design.
• Minimum 4 years of experience leading architecture initiatives for enterprise-scale modern applications.
• Proven track record delivering microservices-based, cloud-native, or application modernization projects in production environments.
• Experience working within large-scale enterprise or government technology environments is advantageous.

Technical Skills

• Strong expertise in .NET 8 / .NET Core, C#, and modern application development frameworks.
• Experience with frontend technologies such as JavaScript/Node.js and modern web frameworks.
• Strong knowledge of SQL and database design principles.
• Hands-on experience designing and implementing microservices architectures.
• Familiarity with cloud-native architecture and Azure services, including event-driven design patterns.

Strong understanding of:

• Authentication and authorization frameworks
• API design and integration patterns
• Application security best practices
• DevOps and CI/CD pipelines
• Containerization and modern deployment approaches
• Familiarity with IM8 and government technology standards is advantageous.

Soft Skills

• Strong analytical and problem-solving capabilities.
• Excellent stakeholder management and communication skills.
• Ability to translate business requirements into scalable technical solutions.
• Strong presentation and influencing skills, with the ability to engage both technical and non-technical stakeholders.
• Highly organized, self-driven, and capable of leading cross-functional teams and initiatives.

Responsibilities

• Design, develop, and maintain low-code/no-code solutions using Microsoft Power Platform, including Power Apps and Power Automate.
• Build, configure, and manage SharePoint sites, lists, libraries, forms, and collaboration solutions.
• Develop workflow automation and business process solutions to improve operational efficiency and support digital transformation initiatives.
• Create user-friendly applications and automated workflows based on business requirements.
• Integrate Power Platform and SharePoint solutions with internal and external systems through APIs, connectors, and data gateways.
• Work with Dataverse, SQL databases, and Microsoft 365 services to support enterprise business processes.
• Design solutions that align with security, governance, and compliance requirements.
• Support the full application lifecycle, including development, deployment, enhancements, troubleshooting, and production support.
• Monitor and optimize application performance, usability, maintainability, and scalability.
• Apply best practices for solution architecture, reusable components, security, governance, and application lifecycle management (ALM).
• Maintain technical documentation and support knowledge transfer activities for end users and support teams.
• Collaborate with business users, project teams, and stakeholders to gather requirements and translate them into technical solutions.
• Provide recommendations on Power Platform, SharePoint, and Microsoft 365 capabilities and best practices.
• Support user acceptance testing (UAT), solution rollout, and post-implementation activities.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum 5 years of hands-on experience delivering solutions using Microsoft Power Platform and/or SharePoint.
• Proven experience implementing enterprise workflow automation, process improvement, and collaboration solutions.
• Experience integrating Power Platform and SharePoint solutions with external systems.
• Strong SQL knowledge, including database structures, querying, reporting, and integration.
• Knowledge of Microsoft 365 security, governance, permissions, and compliance controls.
• Experience designing and implementing end-to-end workflow automation and business process solutions.
• Familiarity with environment management, solution packaging, deployment pipelines, and application lifecycle management (ALM).
• Experience troubleshooting, debugging, optimizing, and supporting Power Platform applications in production environments.
• Strong analytical and problem-solving skills.
• Ability to translate business requirements into practical and scalable technical solutions.
• Excellent communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences.
• Strong documentation, knowledge-sharing, and collaboration skills.
• Microsoft Power Platform certifications (e.g., Power Platform Functional Consultant, Power Platform Developer Associate) will be an advantage.
• Experience with Azure services, cloud integrations, DevOps practices, and Power Platform ALM will be an advantage.
• Experience supporting digital transformation, automation, or modernization initiatives will be an advantage.

Strong hands-on experience with:

• Power Apps
• Power Automate
• SharePoint Online and/or SharePoint Server

Strong understanding of:

• SharePoint sites, lists, libraries, permissions, and content management
• Microsoft Dataverse
• Microsoft 365 ecosystem
• Connectors, APIs, and integrations

Responsibilities

• Review, optimise, and enhance existing SHIP-HATS CI/CD pipelines to improve reliability, performance, and maintainability.
• Design, implement, and maintain CI/CD pipelines for microservices-based and containerised applications.
• Configure and support deployment pipelines for both Internet-facing and Intranet applications across multiple environments.
• Implement, configure, and maintain DevSecOps security controls, including SAST, DAST, and vulnerability scanning solutions.
• Configure and manage pipeline runners and deployment automation tools.
• Collaborate with application, AI & Data, infrastructure, and architecture teams to support deployment and automation requirements.
• Troubleshoot pipeline failures, deployment issues, and performance bottlenecks through root cause analysis.
• Support continuous improvement initiatives to enhance automation, deployment efficiency, release management, and platform reliability.
• Ensure CI/CD pipelines align with security, governance, and operational requirements.

Requirements

• Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Minimum 5 years of experience in DevOps, DevSecOps, Platform Engineering, or related roles.
• Experience with SHIP-HATS CI/CD pipelines is highly preferred.
• Strong experience designing, implementing, and optimising end-to-end CI/CD pipelines.
• Hands-on experience supporting microservices and .NET application deployment pipelines.
• Strong knowledge of DevSecOps practices, including SAST, DAST, vulnerability scanning, and security integration within CI/CD workflows.
• Experience configuring and maintaining CI/CD pipelines in Azure environments.
• Familiarity with integrating automated testing into CI/CD pipelines.
• Hands-on experience implementing and managing security scanning tools within deployment pipelines.
• Strong troubleshooting, debugging, and root cause analysis skills for pipeline and deployment issues.
• Experience supporting multi-application and multi-environment deployment configurations.
• Strong understanding of automation, release management, and deployment best practices.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong communication and collaboration skills with cross-functional technical and business teams.
• Ability to manage multiple priorities and deliver high-quality outcomes in a fast-paced environment.
• Strong ownership mindset with a focus on reliability, security, and operational excellence.

Key Responsibilities

Security Governance

• Conduct preliminary assessments of SaaS requests using established governance frameworks to determine whether further security risk assessment is required.
• Collect and compile security scorecard data from project teams, cross-referencing reported metrics against actual deliverables to ensure accuracy within specified reporting periods.
• Gather and compile the security metrics defined in the cyber workplan initiatives.

Security Awareness

• Analyse whole-of-government phishing exercise results to identify patterns and areas for improvement.
• Monitor and follow up to ensure that new joiners and staff who fell prey to phishing exercises complete mandatory security awareness training.
• Develop engaging security awareness content such as EDMs and gamified quizzes.

Security Operations

• Analyse Data Loss Prevention (DLP) reports to assess whether users may have inadvertently uploaded classified information to central storage platforms, AI tools, or external email.
• Track and consolidate responses from project teams on queries raised through GITSIR/GIROC polls, ensuring timely follow-up.

Vulnerability Management

• Support the establishment of systematic processes for communicating vulnerability information to project teams and tracking remediation status, helping to close the gap between asset visibility and actionable remediation.

We are seeking a Product Operations Specialist to ensure the reliability, performance, and continuous improvement of digital products by working closely with Product, Engineering, and Operations teams.

Responsibilities

• Plan, coordinate, and manage production releases, including preparing release plans, securing approvals, and ensuring smooth deployments with proper rollback and escalation procedures
• Monitor and manage day-to-day system operations, ensuring system stability, performance, and adherence to defined SLAs
• Triage, investigate, and resolve production incidents in collaboration with cross-functional teams, providing timely updates to stakeholders
• Develop, implement, and continuously improve operational processes, workflows, and best practices to enhance efficiency and system reliability
• Analyse system performance metrics and operational data to identify trends, root causes, and opportunities for optimisation
• Conduct post-incident reviews and root cause analysis, and drive preventive measures to reduce recurring issues and improve overall system resilience
• Support production troubleshooting through data querying, log analysis, and system investigation

Requirements

• 3–6 years of experience in Product Operations, Technical Operations, Service Delivery, or a related role within a technology environment
• Proven experience in production support, incident management, and release coordination in SLA-driven environments
• Familiarity with software development lifecycle (SDLC), deployment processes, and working in Agile or DevOps environments
• Basic proficiency in data querying (e.g., SQL) and ability to analyse system logs and performance data
• Hands-on experience with tools such as Jira, Zendesk, ServiceNow, or equivalent ticketing and workflow management systems
• Strong problem-solving, analytical, and organisational skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams
• Proactive mindset with a focus on continuous improvement and operational excellence

Role Overview

We are seeking an experienced ICT Project / Product Manager to lead the end-to-end delivery of digital systems that drive business transformation and operational excellence. This role requires a strong balance of project delivery, product thinking, stakeholder management, and strategic planning within a dynamic environment.

Key Responsibilities

• Lead the end-to-end delivery of ICT systems, ensuring alignment with business goals, strategic priorities, and operational needs
• Develop and present compelling business cases aligned with corporate strategy and IT masterplans
• Define system roadmaps and execute procurement strategies to deliver optimal value for the organisation
• Manage the full project lifecycle from initiation to implementation, ensuring delivery within scope, timeline, budget, and quality standards
• Develop detailed project plans, identify risks, and implement mitigation strategies proactively
• Engage and manage stakeholders effectively, ensuring alignment and timely communication throughout the project lifecycle
• Collaborate with cross-functional teams including business, engineering, design, and vendors to deliver successful outcomes
• Champion a product-centric approach and agile delivery methodologies across projects
• Drive continuous improvement initiatives, focusing on efficiency, innovation, and user-centric outcomes
• Conduct user engagement sessions and ensure solutions are designed with strong end-user focus

Requirements

• Minimum 5 years of experience in ICT project management or product delivery in a similar capacity
• Proven track record in delivering medium to large-scale software or digital transformation projects
• Strong experience in agile methodologies and product-centric delivery approaches
• Experience in business case development, project planning, procurement, and vendor management
• Familiarity with both low-code and high-code development environments
• Strong stakeholder management and communication skills, with the ability to influence senior decision-makers
• Experience working in consulting, software development, or design environments is advantageous
• Prior exposure to co-sourcing delivery models and Singapore Government Technology Stack is a plus

Responsibilities 

• Architect, develop, and deploy scalable microservices using Java and Python, ensuring high availability and performance
• Collaborate with DevOps to deploy and manage applications using AWS services (EC2, S3, RDS, Lambda, SQS/SNS, DynamoDB)
• Apply Domain-Driven Design (DDD) and Event-Driven Architecture (EDA) to build maintainable and decoupled systems
• Design, implement, and secure scalable RESTful and/or GraphQL APIs using AWS API Gateway
• Write and maintain automated tests (unit, integration, end-to-end) and participate in code reviews
• Implement and maintain CI/CD pipelines (e.g., GitHub Actions, AWS CodePipeline) and deploy using Docker and ECS/Fargate or EKS
• Implement monitoring, logging, and tracing for production systems (e.g., CloudWatch, X-Ray, Prometheus, Grafana)
• Ensure secure coding practices aligned with OWASP standards and compliance requirements
• Leverage modern developer tools, including AI coding assistants, to improve productivity and code quality

Requirements 

• 3+ years of experience as a Backend Software Engineer working on production systems
• Strong proficiency in Java and Python
• Hands-on experience with AWS cloud services and deployments
• Solid understanding of Microservices Architecture, Event-Driven Architecture, and Domain-Driven Design (DDD)
• Experience with relational databases (PostgreSQL/MySQL) and NoSQL databases (preferably DynamoDB)
• Familiarity with CI/CD pipelines and containerization (Docker)
• Knowledge of secure coding practices and application security standards
• Strong communication skills and ability to collaborate with cross-functional teams
• Strong problem-solving skills with a pragmatic approach to technical challenges
• Ability to translate business requirements into scalable technical solutions

1. Post-Migration Support & Stabilisation

• Provide technical support for Corporate Website after go-live on the Optical platform.
• Troubleshoot and resolve issues related to UI/UX rendering, Optical (based on Directus) CMS templates and components, API integrations, and data ingestion.
• Work with teams to ensure smooth transition into BAU.

2. Development of Enhancements & New Features

• Implement enhancements to Optical templates, components, and checkers based on product roadmap.
• Develop and update Node.js/TypeScript backend logic and React/Next.js frontend components within the Optical platform.
• Support enhancements for key features such as:
• Data checkers (Eligibility, MK, P1, Pathway tools)
• Search tools (SchoolFinder, CourseFinder)
• SearchSG integration and personalisation features
• CSV ingestion and data-processing flows
• Singpass integration (future phase)

3. Integration & API Development

• Develop and maintain integrations with back-end systems, datasets, and external services.
• Implement and maintain integrations with Opus workflow engine and Cloud File Transfer (CFT).
• Ensure secure handling of API keys, tokens, and system configurations.

4. CMS Configuration & Optical Platform Competency

• Configure Directus CMS modules, components, workflows, and metadata within the Optical platform.
• Work closely on content and product teams to ensure CMS usability and alignment with site architecture.

5. Quality Assurance & Testing

• Support UAT defect fixes and sprint-level testing.
• Implement and maintain automated testing frameworks and test suites.
• Conduct code quality scans, accessibility scans, and performance testing.
• Ensure compliance with security standards (VAPT fixes, scan remediation, etc.).
• Conduct performance validation and support caching/CDN optimisation work where required.

6. Documentation & Knowledge Transfer

• Prepare technical documentation for changes, enhancements, and release notes.
• Provide knowledge transfer to other team members as required.

7. Collaboration & Agile Delivery

• Participate in agile ceremonies with (sprint planning, refinement, review, retrospective).
• Work with product owners, designers, and QA to deliver enhancements on time and with quality.
• Collaborate using GitLab for version control and CI/CD workflows.

Required Skills & Experience

Core Technical Skills

• Strong proficiency in Node.js, TypeScript, React, and Next.js.
• Experience with Directus CMS or similar headless CMS platforms (Optical experience is a strong advantage).
• Knowledge of REST API design, JSON, OAuth2, and API security.

DevOps & Infrastructure

• Familiarity with GitLab and DevSecOps principles.
• Experience with Docker and containerisation concepts.
• Knowledge of web infrastructure, AWS services (EC2, S3, CloudFront, ALB/NLB), caching layers, and CDN configuration.

Testing & Quality Assurance

• Experience implementing automated testing frameworks (unit, integration, and end-to-end testing).
• Familiarity with code quality scanning tools and practices.
• Knowledge of accessibility testing standards and tools (WCAG compliance).
• Experience with performance testing methodologies and tools.

Additional Technical Knowledge

• Strong debugging skills across frontend, backend, and cloud environments.
• Understanding of CI/CD pipelines and deployment automation.

Overview

As part of the Business Excellence's Centre of Excellence in Business Analysts, the candidate is responsible for executing projects with new capabilities and creating a differentiated customer experience. He/she is established to create shared Business Analyst services to support cross-functional initiative such as cost optimisation, focusing on the analysis and design of automated workflow, business processes re-engineering within Operational division. This position supports business users in Product Launches, Operations Division Initiatives, Core Functions Improvements, Regulatory Business & IT initiatives that are aligned to the company's objectives. It also entails providing business support on system-related work activities to all stakeholders. The person plays a role in the end-to-end process of user requirements solicitation & documentation, writing test plan & conduct user acceptance testing, creating a detailed business analysis, outlining problems, opportunities, and solutions for a business. He/she acts as a liaison and link between stakeholders and information technology system to ensure business requirements are translated and transformed to meet and satisfied customers' needs.

Key responsibilities include: 

• Review Product specification, Functional specification, and work-related materials, analyse systems gaps and business processes and recommend improvements. 
• Responsible for bridging the gap between IT and Business Users to assess processes, determine requirements and deliver recommendations to stakeholders. 
• Ensuring risk and compliance standards are followed for every changes.
• Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document. 
• Work with users to prepare & document business requirements, conduct walkthrough, review, and sign off on the user requirements. 
• Access the feasibility, benefits and risks of new IT solutions; Recommend process improvements and ensure IT solution align with business needs and adherence to risk and compliance standards.
• Define test scope and formulate test plans, participate in user acceptance and update test results with proper documentation. 
• Prepare user guide and conducts training to operational users on any new deployment.

Qualifications & Competencies

• Degree in Information Technology or Business Information Systems 
• Minimum 2 to 5 years of working experience in business analysis and user acceptance testing in insurance domain.
• Candidates with working experience in Insurance operations and processing can be considered.
• Business Analysis skill in delivering business requirement process. 
• Project management skill in executing and managing user acceptance testing and planning.
• Savvy in the application of latest technology 
• Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains. 
• Self-managing, strong analytical and problem-solving skills, detail-oriented and capable of delivering a high quality of work.
• Excellent oral and written communication including listening and dispute resolution skills.
• Demonstrate strong interpersonal and consultative skills. 
• Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.