Total 2 job vacancies by Era International Network Pte. Ltd.

Job Description:

• To actively promote Xiaomi and Xiaomi partners' products and services, as well as other products and services
• To handle customers' enquiries on products and services
• Serving customers and processing sales transactions
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers’ needs and provide assistance and information on product features
• Follow and achieve sales goals on a monthly, quarterly and yearly basis
• Maintain in-stock and presentable condition in all assigned areas
• Actively seek out customers in store
• Process POS (point of sale) purchases
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

Administration:

• Ensure all correct details are entered in POS System.
• Ensure correct sale report of amount & quantities
• Ensure regular checking of promo prices in system
• Ensure daily recording
• Check monthly prices is correctly updated
• Assist in monthly online review of items (check prices are correct, remove EOL or out-of-stock items)
• Always ensure good & clean counter
• Tidy up store room + stock returns (if any)
• To check all demo units are fully charged

Job Requirements:

• Knowledge of wireless and internet solutions would be an advantage
• Positive attitude with a passion for delivering excellent service quality to customers
• Willing to work retail working hours and on weekends and public holidays
• Responsible and hardworking.
• Self-driven and able to work under pressure and able to work independently
• Self-motivated and possess initiative to achieve targets set

Job Description:

Retail Operation Executive is responsible for overseeing overall operations and staff in retail outlets, implementing strategies to increase sales and ensuring customersatisfaction.

• Key responsibilities required to do staff management, inventory control, customer service and meeting sales targets.
• Actively involved in marketing activities to increase brand recognition and store foot traffic.
• Overseeing all retail operations and ensuring productivity levels are met.
• Planning the retail staff duty rosters
• Planning and implementing strategies to attract customers and boost sales.
• Coordinating and supervising the work of retail staff, sometimes including recruitment and training.
• Overall, in charge of shop closure process and new store set up opening operations.
• Maintaining detailed knowledge of a company's products or services.
• Analysing consumer behaviour and adjusting product positioning.
• Monitoring retail operating costs, budgets and resources.
• Communicating with vendors, clients and team members to achieve business goals.

Requirements:

• Able to work independently and as a team
• Organized, meticulous and attention to details
• Have initiative and good attitude
• Ability to multi-task, well-organized, time management skills, strong written and verbal skills
• Proficient in Microsoft Office and Excel
• Able to manage multiple deliverables and deadlines
• Willing to learn and perform