Total 10 job vacancies by Asiapac Technology Pte. Ltd.

Job Summary

The Assistant Manager, Business Support plays a key role in driving operational excellence and enabling sales effectiveness. This role oversees business support functions, ensures seamless coordination across stakeholders, and enhances internal processes to support revenue growth. You will work closely with the sales team, vendors, and customers while taking ownership of operational efficiency and continuous improvement initiatives.

Key Responsibilities

• Oversee daily sales support operations to ensure smooth, efficient, and scalable processes
• Lead and manage the end-to-end purchasing process, including vendor coordination, order tracking, and delivery fulfillment
• Act as a key point of contact for customer inquiries, ensuring timely resolution and high service standards
• Coordinate logistics and delivery schedules, ensuring adherence to timelines, cost efficiency, and quality standards
• Drive process improvements and streamline administrative workflows to enhance team productivity
• Manage documentation, reporting, and record-keeping systems, ensuring accuracy, compliance, and accessibility
• Provide guidance and support to junior team members (if applicable), ensuring consistency in operations and service delivery
• Collaborate with cross-functional teams (Sales, Finance, Operations) to support business objectives
• Prepare reports, dashboards, and insights to support management decision-making
• Handle escalations and resolve complex operational or customer issues
• Undertake additional projects and responsibilities as assigned by management

Requirements

• Minimum Diploma or Degree in Business Administration or related field
• At least 5 years of relevant experience, with exposure to sales support or business operations
• Proven ability to manage processes, vendors, and stakeholders effectively
• Strong interpersonal and communication skills with a customer-centric mindset
• Excellent organizational, multitasking, and problem-solving capabilities
• Ability to work independently while leading initiatives and supporting team performance
• High attention to detail with a proactive and solution-oriented approach
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with ERP/CRM systems is an advantage

Responsibilities:

• Lead the end-to-end delivery, implementation, and configuration of enterprise IT infrastructure projects according to customer requirements outlined in technical proposals.
• Engage directly with clients to gather technical requirements, provide deployment recommendations, and ensure project scope aligns with business needs.
• Collaborate with internal teams, end users, clients, suppliers, and stakeholders throughout the project lifecycle.
• Provide regular project reporting and risk/issue escalation to the project manager and senior stakeholders.
• Work closely with product principals (e.g., Dell, HPE, VMware, Microsoft) to troubleshoot, resolve deployment challenges, and validate solutions.
• Design, deploy, and configure enterprise storage systems, virtualization platforms (VMware/Hyper-V), and Windows/Linux servers across multi-site environments.
• Conduct system acceptance testing, performance validation, and security compliance checks; prepare comprehensive technical documentation and runbooks for client handover.
• Serve as the technical escalation point for complex implementation issues across multiple concurrent projects.
• Provide knowledge transfer and mentoring to junior engineers, ensuring project continuity and skills development within the team.
• Support pre-sales teams by providing technical input on solution feasibility, deployment timelines, and resource planning.

Requirements:

• Strong hands-on expertise in enterprise Storage, Virtualization, Windows, and Linux Server Implementation.
• Additional knowledge of networking, backup solutions, and security frameworks is an advantage.
• Degree / Diploma in IT / Computer Studies or equivalent.
• 3 to 6 years of relevant experience in systems and/or network engineering, with proven track record of handling complex, large-scale deployments.
• Demonstrated ability to manage multiple projects, stakeholders, and vendors in a fast-paced environment.
• Strong communication skills with the ability to present technical solutions to both technical and non-technical stakeholders.

Responsibilities:

• Lead the end-to-end delivery, deployment, and configuration of enterprise backup and recovery projects according to customer requirements and industry best practices.
• Engage with clients to assess business continuity requirements, design tailored backup policies, schedules, and retention strategies aligned with compliance and regulatory standards.
• Collaborate with project managers, vendors, and cross-functional teams to ensure seamless execution of backup solutions.
• Act as the technical escalation point for complex implementation or recovery challenges across multiple concurrent projects.
• Deploy and configure enterprise backup solutions such as Avamar, Commvault, Veeam, NetBackup, and Networker, including integration with storage, servers, and virtualization environments.
• Conduct regular recovery drills, disaster recovery simulations, and compliance audits to validate resilience and adherence to governance frameworks (e.g., MAS TRM, ISO 27001).
• Provide knowledge transfer, training, and mentoring to client IT staff and junior engineers to strengthen operational readiness.
• Document solution designs, configuration standards, and runbooks for long-term operational sustainability.
• Support pre-sales by providing technical consultation, feasibility assessments, and effort estimation for backup and recovery solutions.

Requirements:

• Proven expertise in deploying and managing enterprise backup tools (e.g., Avamar, Commvault, Veeam, NetBackup, Networker).
• Strong understanding of system, storage, and network concepts, with ability to design integrated backup strategies for hybrid environments.
• Degree / Diploma in IT / Computer Studies or equivalent.
• 3 to 6 years of experience in backup engineering, with exposure to large-scale enterprise or regulated industry environments.
• Familiarity with compliance requirements (e.g., data residency, GDPR, MAS, ISO) is an advantage.
• Excellent problem-solving, communication, and client-facing skills.

Job Summary:

We are seeking highly skilled and experienced Project Managers to manage complex infrastructure, hardware, networking, cloud, and security projects. In this role, you will be responsible for managing multiple IT Systems Integration projects across various industries, ensuring successful delivery within budgeted resources and time.

We are looking for candidates who has:

Project Management Experience

• Extensive experience in implementing large complex infrastructure, hardware, networking, cloud, security projects as Project Manager in SI/Vendor/Product Principal environments (main experience)
• Project Management experience in projects such as SaaS business applications, Infrastructure as Code (IAC), ETL, analytics and custom development as secondary project management experience
• Ability to project manage multiple IT Systems cut across multi-industry clients
• Sound decision making, continuous improvement mindset and calm leadership of project team under the pressures of resource, budget and time constraints
• Work closely with technical leads, engineers, partners to manage project delivery

Project Management Best Practice

• Confidence and strength in articulating and leading members to follow project management methodologies Waterfall / SCRUM / Agile
• Strong and consistent in using PMO Project Management Best practices, tools and techniques for client projects
• Efficient in management of time, scope, cost, quality issues, risks, change requests and internal/external/client escalations
• Proven ability to manage project budgets effectively and experienced in project financial reporting

Project Management Pre-Sales Engagement

• Work closely with Sales and Pre-Sales Solution Architects to document and present solutions during proposal stage
• Tender response, SOW, project planning, project roadmaps, project effort estimation, project organization chart

Excellent stakeholder management, communication and presentation skills

• Strong interpersonal and stakeholder management skills with ability to coordinate between technical, business teams and executive “C” level clients
• The ideal candidate will project a professional image, demonstrating excellent written/verbal communication skills and a customer-centric approach.
• Client Interaction: Interact with clients in a courteous and professional manner, addressing their needs and inquiries
• Demeanour: Maintain a polished appearance and exhibit confidence during client interactionsCommunication: Clearly convey information, build rapport, and foster positive relationships with clients
• Problem-Solving: Handle client concerns and resolve issues promptly

Qualifications:

• Bachelor’s degree in computer science / computer engineering or a technology equivalent
• Compulsory: PMI PMP Project Management Professional, CSM Certified Scrum Master / Agile certifications. ITIL Foundation Certification.
• Good to have: PMP Program Management Professional Certifications, MSP Managing Successful Programs
• At least 8+ years of project management experience with majority of years in Infrastructure/Hardware/Networking & Monitoring/Cloud/Security Systems projects
• Majority of Project Management experience from SI/Consultancy/Technology Product Vendor environments

Project Management Experience in one or more of these Infrastructure/Cloud areas:

• Cloud ecosystems / IaaS Project Management
• AWS Cloud, Microsoft Azure Cloud, Huawei Cloud, Alibaba Cloud, Google Cloud, RedHat, Snowflake, On Premise to Cloud Migration
• On-Premises technology Project Management
• Data centres, virtualization, hyper-converge - Nutanix, VMware
• Infrastructure Project Management
• Windows, Linux, storage, networking, firewall, routers, WI-FI desktops/laptops/devices, servers, backup, system management solutions, observability, security, tech refresh projects
• CISCO, Checkpoint, Paolo Alto network, Dell, Fujitsu, Hitachi, Huawei, IBM, Lenovo, Veeam Backup, Dynatrace, SolarWinds, CyberArk, Aquasec, Terraform, Ansible, KONG, ROSA

Responsibilities:

• Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
• Provide L2technical support and advice to users on systems-related issues or queries.
• Perform systems administration/maintenance and works toward continuous optimization of systems performance.
• Standby with on-call availability with varied shifts including nights, weekends and holidays.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations
• Cross group collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed

Requirements:

• Diploma/Degree or equivalent
• Experienced in M365End-Point Admin, and/or CompTIA Network.
• Min. 2-3 years of experience preferred.
• Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers
• Knowledge of OS –Linux, Windows OS, Mac OS, and Servers Operating Systems.
• Knowledge of Virtual Machines – VMware, Hyper-V
• Knowledge of Cloud – AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.
• Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security
• Possess problem solving skills and able to prioritize and manage multiple tasks.
• Demonstrated verbal, written communication and interpersonal skills with stakeholders.

Summary:

We are currently seeking a Business Support Executive specialized in Sales Order Processing to efficiently handle project-based orders and ensure smooth coordination between customers, internal teams, and vendors. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach to managing sales orders and related administrative tasks.

Key Responsibilities:

• Receive, review, and process customer orders, ensuring accuracy and completeness for project-based sales orders.
• Initiate and manage the purchase requisition process upon receiving customer orders, collaborating closely with the procurement team to fulfil necessary supplies and materials.
• Accurately input and maintain sales order information into the company's database or relevant systems.
• Create and manage spreadsheets or databases to track and organize all incoming orders, ensuring up-to-date and accessible records.
• Communicate proactively with customers to confirm order details, delivery schedules, and any special requirements, ensuring a smooth and timely delivery process.
• Generate and submit accurate invoices to customers based on completed orders, ensuring compliance with billing and payment terms.

Qualifications and Skills:

• Proficiency in data entry and working with spreadsheet software (e.g., Microsoft Excel, Google Sheets).
• Strong organizational and multitasking abilities to handle multiple orders simultaneously.
• Excellent communication skills to interact effectively with customers, internal teams, and vendors.
• Attention to detail and accuracy in order processing and documentation.
• Ability to work independently and collaboratively in a fast-paced environment.

Job Title: MIS Manager – Infrastructure & Security

The MIS Manager - Infrastructure and Security is responsible for the strategic planning, management, and execution of IT infrastructure and security operations to support AsiaPac needs. This role ensures the stability, integrity, and efficient operation of the organization's IT infrastructure, including end-user computing, servers, storage, backup, security, network, and cloud systems. Additionally, the MIS Manager will ensure compliance with all IT policies, governance standards, and internal or external audits such as ISO.

Key Responsibilities

• Overall responsible for AsiaPac internal IT infrastructure & Security
• Manages and supervises the MIS Engineers to handle AsiaPac End User Computing, Infrastructure Services (AD, DNS, DHCP Servers/Virtual Machines, Storage, Backup, Security, Network, Cloud systems AWS, Azure, VMWare etc.)
• Oversee Desktop Support: Manage and support all end-user computing devices, including desktops, laptops, tablets, and mobile devices.
• Software Management: Ensure the installation, configuration, and maintenance of end-user software applications.
• User Training and Support: Provide training and support for end-users on hardware, software, and system usage.
• IT Asset Management: Track and manage inventory of IT assets and ensure compliance with licensing agreements.
• Active Directory (AD), DNS, DHCP
• Directory Services Management: Oversee the administration and maintenance of Active Directory services.
• DNS Management: Manage Domain Name System (DNS) for internal and external name resolution.
• DHCP Services: Ensure Dynamic Host Configuration Protocol (DHCP) servers are properly configured and managed.
• Server Management: Oversee the deployment, maintenance, and troubleshooting of physical and virtual servers.
• Virtualization: Manage virtualization technologies (e.g., VMWare, Hyper-V) to ensure optimal performance and resource utilization.
• Patch Management: Ensure all servers and virtual machines are up-to-date with the latest patches and updates.
• Storage Management: Oversee the configuration, monitoring, and maintenance of storage systems.
• Backup Solutions: Implement and manage backup and recovery solutions to ensure data integrity and availability.
• Disaster Recovery: Develop and maintain disaster recovery plans to ensure business continuity
• Cloud Management: Oversee the deployment, management, and maintenance of cloud infrastructure and services (AWS, Azure).
• Cost Management: Monitor and manage cloud usage to control costs and ensure efficient resource utilization.
• Cloud Security: Implement security measures to protect cloud-based assets and ensure compliance with security standards.
• Network Infrastructure: Oversee the design, implementation, and maintenance of network infrastructure, including routers, switches, and firewalls.
• Network Security: Ensure the security of the network by implementing appropriate firewalls, intrusion detection systems, and other security measures.
• Monitoring and Performance: Monitor network performance and address any issues to ensure optimal operation.
• Security Policies and Procedures: Develop, implement, and enforce IT security policies and procedures.
• Threat Management: Monitor and respond to security incidents and threats.
• Access Control: Manage user access controls and ensure least privilege principles are enforced.
• Compliance: Ensure compliance with relevant regulatory and industry standards (e.g., GDPR, ISO 27001).
• Strategic Planning: Develop and implement strategic IT plans aligned with organizational goals.
• Vendor Management: Manage relationships with IT vendors and service providers.
• Budget Management: Develop and manage the IT budget to ensure cost-effective operations.
• Team Leadership: Lead and mentor IT staff, ensuring continuous professional development and high performance.
• Project Management: Oversee IT projects from inception to completion, ensuring timely delivery and alignment with business objectives.
• Governance and Compliance
• Policy Enforcement: Ensure all IT policies are maintained and adhered to.
• Audit Compliance: Ensure compliance with internal and external audits such as ISO 27001, GDPR, and other relevant standards.
• Risk Management: Identify and mitigate IT risks through robust governance frameworks.

Qualifications/Experience/Knowledge

• Degree or equivalent in Computer Science
• At least 8 years of IT experience, 5 years in Infra management and operations, 3 years in people management
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Technical hands on of IT lifecycle management (EUC, DC/Cloud Services)
• Technical hands-on with infra stacks i.e. desktops/laptops/devices, servers
• Technical hands-on with Windows OS, Servers, Storage, Network, VMware , Cloud i.e. AD domain management/modifications, Certificates management, DNS, VPN, LAN/Wifi configurations, Backup.
• Technical certifications in Cloud, Vmware is and added advantage.
• Experience in managing on-site IT room / Data Center
• Strong problem-solving skills and able to prioritise and manage multiple tasks
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Readiness to demonstrate a proactive attitude

Pay: $10/hour

Responsibilities

• Support daily Sales Operation activities, assisting in purchasing, invoicing and sales orders

• Negotiate with vendors, handle client enquiries, resolve disputes and follow through with payment and invoicing processes

• Arrange and coordinate product deliveries

• Work closely with sales/product colleagues to execute processes to improve operational efficiency

• Provide stellar administrative support to the assigned corporate department/function

Requirements

• Polite and pleasant personality with a customer-oriented mindset

• Good organizational and coordination skills

• Excellent communication and interpersonal skills

• Business proficiency in English, both written and verbal

• Proficient in MS Excel

Job Title: Part-Time Sales Assistant (Roadshow – IT Products)

Location: Nanyang Polytechnic
Duration: 20th - 22nd April (Monday to Wednesday)
Working Hours: 9:30 AM – 8:30 PM
Pay: $10/hour

Job Description:

We are looking for enthusiastic and approachable Part-Time Sales Assistants to support our roadshow at Nanyang Polytechnic. You will be assisting in the promotion and sale of notebooks and laptops, engaging with students, and providing basic product information.

Key Responsibilities:

• Assist customers with enquiries on notebooks and laptops

• Promote ongoing deals and roadshow promotions

• Support the sales team in closing sales transactions

• Maintain cleanliness and display of products at the booth

• Provide a positive and engaging customer experience

• Assist with basic stock handling and setup/tear-down (if required)

Requirements:

• Friendly, outgoing, and comfortable speaking to customers

• Basic interest or knowledge in IT products (preferred but not required)

• Able to commit to full working hours for the assigned days

• Responsible and punctual

• Prior retail or sales experience is an advantage

Attire:

• Smart casual (e.g., polo tee/shirt, long pants, covered shoes)

Who Should Apply:

• Students on break or individuals looking for short-term work

• Candidates who enjoy interacting with people and sales environment

Overview: We are seeking a highly skilled Automation Tester with expertise in Continuous Integration/Continuous Deployment (CI/CD) DevOps practices to join our dynamic team. The ideal candidate will be responsible for developing and maintaining CI/CD pipelines while also performing automated testing to ensure the quality and reliability of our software products.

Responsibilities:

• Design, implement, and maintain robust CI/CD pipelines for efficient software delivery.
• Collaborate with development, testing, and operations teams to automate build, deployment, and testing processes.
• Configure and integrate various tools and technologies to support automation and streamline the CI/CD pipeline.
• Develop automated test scripts and frameworks for functional, regression, and performance testing.
• Execute automated tests and analyze results to identify defects and areas for improvement.
• Monitor CI/CD pipeline performance and reliability, troubleshooting issues as needed.
• Continuously optimize and enhance the CI/CD pipeline for improved efficiency, scalability, and reliability.
• Work closely with cross-functional teams to ensure alignment with project requirements and timelines.
• Provide technical guidance and support to team members on automation testing and CI/CD best practices.
• Stay updated on emerging technologies, tools, and trends in automation testing and CI/CD DevOps practices.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience (Minimum 3 years) in building and maintaining CI/CD pipelines.
• Strong proficiency in CI/CD tools such as Jenkins, GitLab CI.
• Proficiency in scripting languages such as Python, Shell, or Groovy for automation tasks.
• Experience with containerization technologies like Docker and orchestration tools like Kubernetes.
• Hands-on experience with configuration management tools such as Ansible, Puppet, or Chef.
• Solid understanding of software testing concepts and methodologies.
• Experience in developing and executing automated test scripts using tools like Selenium, or JMeter.
• Familiarity with version control systems (e.g., Git) and code branching strategies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration abilities.
• Proven ability to work effectively in a fast-paced, dynamic environment.

Preferred Qualifications:

• Certification in DevOps or Automation Testing.
• Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.
• Knowledge of infrastructure as code (IaC) principles and tools such as Terraform or CloudFormation.
• Familiarity with Agile/Scrum methodologies.