Spa Front Desk Executive (Beauty & Wellness ) @ Ngee Ann / Perennial
Full-time
Senior Executive
2 months ago
Job OverviewWe are looking for a Spa Front Desk Executive to support the daily operations of our beauty and aesthetic centre. The ideal candidate shou.....
Job Overview
We are looking for a Spa Front Desk Executive to support the daily operations of our beauty and aesthetic centre. The ideal candidate should have experience in the beauty, spa, or aesthetic clinic industry and possess strong customer service and administrative skills.
You will be responsible for managing the front desk, coordinating appointments, and ensuring a pleasant experience for customers visiting the outlet.
Key Responsibilities
- Greet and attend to customers in a professional and welcoming manner
- Manage appointment bookings, scheduling, and customer enquiries
- Handle front desk operations and maintain a tidy reception area
- Perform administrative tasks including data entry, record keeping, and filing
- Process payments and update customer records in the system
- Coordinate with therapists and consultants to ensure smooth daily operations
- Provide general information on treatments and services
Requirements
- Prior experience in beauty salon, spa, or aesthetic clinic environment preferred
- Able to communicate in English and Mandarin to serve Mandarin-speaking customers
- Good customer service and interpersonal skills
- Well-groomed with a professional and pleasant personality
- Basic administrative and computer skills
- Able to work retail hours and shift schedule
Working Hours
- 44 hours per week
- 6 - 8 off days per month
Shift schedule:
9:45 AM – 7:45 PM /10:30 AM – 8:30 PM
Work Location
Perennial Business City, Ngee Ann City
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