Job Description
The Service Invoicing role is responsible for preparing, verifying, and processing invoices for service jobs, maintenance contracts, and after-sales support. This position ensures accurate billing, compliance with financial regulations, and timely communication with both internal teams and customers to support smooth service operations and revenue collection.
Responsibility & Duty
· Attend to all service calls via emails, telephone and faxes, co-ordinate all the relevant works with Service Coordinator.
· Compile all the service reports and relevant documents from Service Coordinator to generate invoice.
· Performing daily invoicing functions by using ERP Navision software.
· Issue debit or credit notes for corrections.
· Ensure invoices are processed reconciled, billed accurately and in a timely manner.
· Sending the posted invoices with related supporting documents to customers in time via email or upload to customer’s given portal.
· Filling documents, general office duties(emails and courier)
· Provide admin support and ad-hoc duties as tasked
Requirements
- Minimum N/O/A Level/Diploma Holders in Office Skills
- At least 2 year(s) of working experience in related field
- Familiar with MS Word / Excel
- Can handle data entry, invoice preparation
- Knowledge of basic accounting system