Total 581 Senior Executive level Quality Assurance / Control job vacancies

The Senior Executive (Credit Control) is responsible for overseeing and executing credit management functions to ensure timely collection of rental and related receivables at Mayang Mall, Kuala Terengganu. This role is critical in minimizing credit risk exposure, improving cash flow and maintaining healthy tenant account status. Key focus areas include effective monitoring of accounts receivable, proactive follow-up on outstanding payments, accurate reporting and strict adherence to the company's credit control policies and procedures. The role supports the Finance Department in ensuring financial accuracy and operational efficiency.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave

Job Description

Job Highlights

• Career Development Opportunities (Professional Study Scheme)
• Approved Employer-Professional Development and Trainee Development for Association of Certified Chartered Accountants (“ACCA”)
• Exposure with listed companies audits and various corporate exercise such as IPO.
• Hands-on mentoring and direct guidance from experienced Assurance Assistant Managers and Managers

Job Summary

• Actively establish, maintain and strengthen internal and external relationships, execute assurance procedures
• Working under the supervision of an Assurance Assistant Manager, Manager or Senior Manager, and helps execute audit work and present its findings to the client.
• Contribute technical insights to audit client engagements and internal projects

Duties and Responsibilities

• Lead a team to participate in audit assignments from beginning to end including:
• Performing audit field works
• Document and compiling audit working papers
• Identify issues and present audit findings and recommendations as well as conduct follow up actions and meeting tight deadlines.
• Review audit reports
• Execute solid understanding of accounting and auditing principles (e.g MFRS/IFRS/MPERS/CA 2016 and ISA)
• Supervise Assurance Associate and facilitating a connection for team needs and requirements
• Develop and maintain an excellent communication with peers, superiors and external parties

Requirements

• Possess at least a Bachelor's Degree in Accounting or Finance, or those with a full or partial professional qualification (MICPA, ACCA, ICAEW, ICA, ICAA, CPA(A) or CIMA)
• At least 2 years of relevant external audit experience
• Computer literate with working knowledge of MS Office applications
• Knowledge in ProSystem fx Engagement will be an added advantage
• Strong technical ability, excellent interpersonal skills and leadership qualities
• Team players with strong sense of responsibility
• Willingness to learn and travel

Apply Link: https://jobs.persolmalaysia.com/detail/39022?apply_id=39022&utm_source=jobstore&utm_medium=sponsored

Contact Email: KahYe.Chan@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description

Reporting To CEO/COO and Project Leader

Direct Reports

Assembly Manager

Production Control Manager

Procurement for Assembly Project Manager

Assembly operators and related project members

Position Summary

The Assembly Project Leader is the overall Malaysia-side person-in-charge for the semiconductor cleaning equipment assembly project

This position is responsible for leading and managing the entire assembly project operation, including production planning, assembly execution, procurement coordination, shipment control, cost management, and project profitability improvement.

As the primary operational window for Japanese customers and Japan HQ, the Assembly Leader is expected to coordinate production schedules, delivery commitments, project risks, and improvement activities to ensure achievement of QDC targets .

The role also requires strong leadership in driving operational efficiency, organizational development, and continuous improvement across the assembly project organization.

Key Responsibilities

1. Overall Project Management

Lead and manage the entire semiconductor equipment assembly project operation in Malaysia.

Oversee Assembly, Production Control, and Procurement functions for the assembly project.

Monitor and control overall project progress including production, material readiness, assembly status, and shipment schedules.

Ensure achievement of project QDC targets.

2. Production Planning & Progress Management

Develop and review production plans for semiconductor manufacturing equipment assembly projects.

Coordinate with the Production Control Manager to optimize production schedules, manpower allocation, and production capacity utilization.

Review daily production progress and direct recovery actions for schedule delays or operational issues.

Identify production bottlenecks and drive corrective and preventive actions.

3. Customer Coordination & Delivery Management

Act as the primary coordination window with Japanese customers and Japan HQ.

Handle delivery schedule coordination, shipment management, and customer requests based on project requirements.

Lead responses for urgent delivery requests, priority changes, and engineering changes.

Report production risks, schedule impacts, and recovery actions to Japanese customers and Japan HQ.

4. Production Issue Management & Continuous Improvement

Identify operational issues, production risks, and process bottlenecks across the assembly project.

Lead cross-functional improvement activities with Assembly, Engineering, QA/QC, Production Control, and Procurement teams.

Promote defect reduction, process standardization, and operational excellence.

Drive Lean Manufacturing, 5S, and continuous improvement initiatives.

5. Productivity Improvement

Develop and implement measures to improve production efficiency and operational productivity.

Lead initiatives for labor efficiency improvement, workflow optimization, and lead time reduction.

Promote standardization of assembly processes and operational best practices.

Monitor production KPIs and implement corrective improvement actions.

6. Cost Control & Profitability Improvement

Manage overall project cost performance for assembly operations.

Lead cost reduction activities including labor efficiency improvement, material loss reduction, and rework reduction.

Develop and implement measures to improve project profitability.

Support budget management and profitability analysis activities.

7. Organizational Management

Lead and supervise the Assembly Manager, Production Control Manager, and Procurement Manager.

Develop organizational capability and strengthen the assembly project structure.

Promote effective cross-functional communication and teamwork.

Ensure compliance with safety regulations, company policies, and operational standards.

■MUST TO HAVE:

• Education
• Bachelor’s Degree in Engineering, Manufacturing, Industrial Management, or related field.
• Experience
• Minimum 10 years of experience in equipment assembly, production management, production control or manufacturing operations in machinery equipment field.
• Experience managing assembly projects or manufacturing organizations.
• Technical Skill
• Strong knowledge of production planning, scheduling, and delivery control.
• Ability to read and understand mechanical drawings and machining drawings.
• Project management and organizational leadership capability.
• Cost control and profitability improvement experience.
• Problem-solving and process improvement capability.
• Proficiency in Microsoft Excel and PowerPoint.

• Apply Link: https://jobs.persolmalaysia.com/detail/39182?apply_id=39182&utm_source=jobstore&utm_medium=sponsored
• Contact Email: Mariko.Takezaki@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

About the Role

The Senior Executive, Risk Management, Compliance & Internal Audit is responsible for supporting the company’s governance, risk management, compliance, certification, and internal audit activities to ensure effective internal control, regulatory compliance, operational continuity, and continuous improvement across the organization.

The role will coordinate Enterprise Risk Management (ERM), internal audits, regulatory compliance, ISO and Halal certification activities, and support management in strengthening governance and risk mitigation practices.

_________________________________________________________________________________

Key Responsibilities

1. Enterprise Risk Management (ERM)

• Support the implementation and maintenance of the company’s Enterprise Risk Management (ERM) activities.

• Coordinate risk assessment and risk mitigation follow-up with respective departments.

• Maintain and update risk registers, action plans, and risk monitoring records.

• Monitor progress of mitigation actions and highlight overdue items to management.

• Assist in preparing risk reports, analysis, and presentation materials for management meetings.

________________________________________________________________

2. Internal Audit (IA) Coordination

• Coordinate with external Internal Audit service providers on scheduled audit activities.

• Coordinate audit schedules, meetings, and follow-up discussions with relevant departments.

________________________________________________________________

3. Compliance & Regulatory Management

• Maintain and update the master list of legal, regulatory, license, and compliance obligations.

• Coordinate with relevant departments/personnel to ensure compliance-related requirements are monitored and updated.

• Coordinate and compile documents required for government-related applications, renewals, and submissions.

• Liaise with government authorities, certification bodies, consultants, and external parties for compliance-related matters where required.

• Maintain proper filing and records for licenses, permits, certifications, and regulatory documents.

________________________________________________________________

4. ISO, Halal & Management System

• Support implementation, maintenance, and continuous improvement of management systems including:

- ISO 9001

- ISO 14001

- ISO 45001

- Halal certification system

- HACCP/GMP

• Coordinate certification audits, surveillance audits, and recertification activities.

• Ensure compliance documentation and records are properly maintained and audit-ready.

• Track non-conformities (NC), observations, and corrective action closures.

_____________________________________________________________

5. Cross-Functional Coordination & Awareness

• Work closely with all departments to promote risk awareness and compliance culture.

• Coordinate risk and compliance-related training and awareness sessions.

• Support continuous improvement initiatives across operational processes

__________________________________________________________________

6. Cross-Functional Coordination

• Work closely with Production, Purchasing, HR, Finance, and Management on compliance-related matters.

• Support training coordination for compliance, ISO, HACCP and Halal awareness where required.

________________________________________________________________________

Job Requirements

Bachelor’s Degree in:

• Risk Management
• Quality Management
• Environmental / Safety Management
• Or related disciplines

____________________________________________

Requirements

• Minimum 3–5 years of relevant experience in:
• Risk Management
• Internal Audit
• Compliance / Governance
• Quality Assurance
• Management Systems
• Manufacturing or industrial environment experience preferred.
• Able to travel outstation when necessary.

Experience handling:

• Internal audits
• ISO systems
• Regulatory compliance
• Government licensing
• Halal certification

Is an added advantage.

Knowledge & Skills - good understanding of:

• Enterprise Risk Management (ERM)
• Internal audit methodologies
• Internal control systems
• ISO management systems
• Regulatory compliance requirements
• Strong analytical and problem-solving skills.
• Good report writing and presentation skills.
• Strong coordination and stakeholder management abilities.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint.

Preferred Certifications

• Certified Internal Auditor (CIA)
• ISO Lead Auditor certification
• Risk Management certification
• Any governance/compliance-related professional certification is an advantage

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development
• Allowances for continuing education

Key Responsibilities

1. Regulatory Compliance

a) Ensure Bag Filter and Scrubber systems are properly operated and maintained in compliance with the Environmental Quality Act 1974, Clean Air Regulations 1978, Regulation 40 requirements, and the DOE Guidance Document on Performance Monitoring.

b) Maintain complete and accurate monitoring records related to Air Pollution Control Systems (APCS) in accordance with Department of Environment (DOE) requirements.

c) Act as the main liaison person with DOE during inspections, compliance audits, and enforcement visits.

d) Ensure Air Pollution Control Systems operate within DOE permissible emission limits at all times.

e) Perform or supervise performance monitoring of Air Pollution Control Systems in accordance with DOE competency requirements and applicable guidance documents.

f) Advise management on compliance status and recommend corrective actions where necessary to ensure continuous regulatory compliance.

g) Promote and support continuous improvement initiatives to enhance the efficiency, reliability, and compliance performance of Air Pollution Control Systems.

2. Daily Operation & Monitoring

a) Monitor the operation and performance of the Bag Filter system, including differential pressure readings, compressed air pulse cleaning system performance, filter bag condition, hopper discharge system operation, blower/fan operation, and ducting condition to ensure efficient system performance.

b) Monitor the performance of the Scrubber system, including circulation pump operation, spray nozzle condition, airflow performance, chemical dosing condition (if applicable), and pH monitoring (if applicable) to ensure effective emission control.

c) Conduct routine inspections of Air Pollution Control Systems (APCS), identify abnormal operating conditions, and implement prompt corrective actions to prevent emission non-compliance and equipment failure.

3. System Maintenance & Performance Monitoring

a) Plan, coordinate, and supervise preventive and corrective maintenance activities for Bag Filter and Scrubber systems, including filter bag inspection and replacement, ducting inspection, blower servicing, hopper discharge system maintenance, scrubber nozzle cleaning, and circulation pump servicing.

b) Carry out performance monitoring activities in accordance with DOE requirements and maintain proper inspection and monitoring records to verify system effectiveness.

c) Identify and recommend improvement measures to enhance operational efficiency, system reliability, and environmental compliance performance.

4. Training & Safety

a) Train and guide operators on proper operation and monitoring of Bag Filter and Scrubber systems.

b) Assist in the development and implementation of Standard Operating Procedures (SOPs), inspection checklists, and emergency response procedures related to Air Pollution Control Systems.

c) Ensure all personnel comply with PPE requirements and company environmental, health, and safety policies.

5. Documentation & Reporting

a) Maintain daily operation logbooks for Bag Filter and Scrubber systems.

b) Record monitoring parameters, maintenance activities, abnormal conditions, and corrective actions taken.

c) Maintain accurate records of filter bag replacements, scrubber servicing activities, and performance monitoring checklists.

d) Prepare and submit weekly, monthly, and quarterly environmental compliance reports to management and ensure documentation is readily available for DOE inspections.

Requirements

Mandatory Certification

Possess or be eligible to obtain:

Certified Environmental Professional in Bag Filter Operation (CePBFO)

and/or

Certified Environmental Professional in Scrubber Operation (CePSO)

Issued by Environment Institute of Malaysia (EiMAS) / Department of Environment (DOE)

Experience Requirement

Candidates must have a minimum of two (2) years of experience in Air Pollution Control System (APCS) operation, including Bag Filter systems, Scrubber systems, and industrial emission monitoring. Experience in the textile manufacturing environment will be an added advantage.

Education Requirement

Candidates must possess a Diploma or Degree in Science or Engineering. Candidates with a Polytechnic Certificate or SKM Level 2 qualification may also be considered, provided they have at least one (1) year of relevant working experience in Air Pollution Control System (APCS) operation. Candidates with SPM qualification may be considered if they have three (3) to five (5) years of relevant experience in APCS operation.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Medical insurance
• Personal leave
• Sabbatical leave
• Personal development opportunities
• Paid training and development

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities / Requirements:

• Daily production part inspection and prepare OQC report.
• Perform sampling, inspection for incoming (IQC), in-process (IPQC), or finished/outgoing (OQC) products (Metal components/ engineering parts)
• Perform First Article Inspection report (FAI) and measurement on the produced products.
• Good work ethics.
• Able to use QC measuring tools (pin gauge, digital calipers, microscope and etc).
• Participate in any special project/task as assigned by direct superior or company.
• Knowledge and experience of doing ISO 9001 procedure & internal audit.
• Prepare monthly statistic report
• Reply customer on CAR / rejection issue

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)

主要職責

1. 監理合規性

a) 確保袋式過濾器和洗滌器系統按照 1974 年《環境品質法》、1978 年《清潔空氣條例》、第 40 條規定以及美國能源部關於性能監測的指導文件進行正確操作和維護。

b) 依照環境部 (DOE) 的要求，維護與空氣污染控制系統 (APCS) 相關的完整、準確的監測記錄。

c) 在檢查、合規性審計和執法訪問期間，擔任與能源部的主要聯絡人。

d) 確保空氣污染控制系統始終在能源部允許的排放限值內運作。

e) 根據美國能源部能力要求和適用的指導文件，執行或監督空氣污染控制系統的性能監控。

f) 向管理階層提供合規狀況建議，並在必要時建議採取糾正措施，以確保持續符合監管要求。

g) 促進和支持持續改善舉措，以提高空氣污染控制系統的效率、可靠性和合規性。

2. 日常運作與監控

a) 監測袋式除塵器的運作和性能，包括壓力差讀數、壓縮空氣脈衝清潔系統性能、濾袋狀況、料斗出料系統運作、鼓風機/風扇運轉和管路狀況，以確保系統高效運作。

b) 監控洗滌器系統的性能，包括循環泵運作、噴嘴狀況、氣流性能、化學加藥情況（如適用）和 pH 值監測（如適用），以確保有效控制排放。

c) 對空氣污染控制系統 (APCS) 進行例行檢查，發現異常運作情況，並立即採取糾正措施，以防止排放不合規和設備故障。

3. 系統維護與效能監控

a) 規劃、協調和監督袋式過濾器和洗滌器系統的預防性和糾正性維護活動，包括濾袋檢查和更換、管道檢查、鼓風機維修、料斗排放系統維護、洗滌器噴嘴清潔和循環泵維修。

b) 依照美國能源部的要求進行性能監測活動，並維護適當的檢查和監測記錄，以驗證系統有效性。

c) 確定並建議改善措施，以提高營運效率、系統可靠性和環境合規性。

4. 培訓與安全

a) 訓練和指導操作人員正確操作和監控袋式過濾器和洗滌器系統。

b) 協助制定和實施與空氣污染控制系統相關的標準作業程序 (SOP)、檢查清單和緊急應變程序。

c) 確保所有人員遵守個人防護裝備要求和公司環境、健康和安全政策。

5. 文件記錄與報告

a) 維護袋式過濾器和洗滌器系統的日常運作日誌。

b) 記錄監測參數、維護活動、異常情況和採取的糾正措施。

c) 保持濾袋更換、洗滌器維護活動和性能監控清單的準確記錄。

d) 準備並向管理階層提交每週、每月和每季的環境合規報告，並確保文件隨時可供美國能源部檢查。

要求

強制性認證

擁有或有資格獲得：

袋式過濾器操作認證環境專業人員 (CePBFO)

和/或

註冊環境專業人員（洗滌器操作方向）

由馬來西亞環境研究所 (EiMAS) / 環境部 (DOE) 發布

經驗要求

應徵者必須至少具備兩年空氣污染控制系統（APCS）操作經驗，包括袋式除塵器系統、洗滌器系統和工業排放監測。擁有紡織製造業經驗者優先考慮。

教育要求

應徵者須持有科學或工程專業的文憑或學位。持有理工學院證書或SKM二級資格證書的應徵者亦可考慮，但須具備至少一年空氣污染控制系統（APCS）運作相關工作經驗。持有SPM資格證書的應徵者，如具備三至五年APCS運作相關工作經驗，亦可考慮。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 醫療保險
• 個人休假
• 學術休假
• 個人發展機會
• 有薪培訓和發展

Tanggungjawab / Keperluan:

• Pemeriksaan bahagian pengeluaran harian dan rekod data.
• Melakukan persampelan, pemeriksaan untuk produk masuk, dalam proses, atau produk siap/keluar (Komponen logam/bahagian kejuruteraan)
• Lakukan laporan Pemeriksaan Artikel Pertama (FAI) dan pengukuran ke atas produk yang dihasilkan.
• Etika kerja yang baik.
• Boleh menggunakan alat pengukur QC (tolok pin, angkup digital, mikroskop dan sebagainya).
• Menyertai sebarang projek/tugasan khas yang diberikan oleh pihak atasan langsung atau syarikat.
• Pengetahuan dan pengalaman dalam menjalankan prosedur ISO 9001 & audit dalaman.
• Menyediakan laporan statistik bulanan
• Balas pelanggan tentang isu CAR / penolakan

Faedah & Kebaikan

• Komisen dan bonus
• Elaun (upah perjalanan, pengangkutan, dll.)

職責/要求：

• 日常生產零件檢驗和數據記錄。
• 對來料、半成品或成品/出貨產品（金屬零件/工程零件）進行抽樣檢驗
• 對生產的產品進行首件檢驗報告（FAI）和測量。
• 良好的職業道德。
• 能夠使用品質控制測量工具（銷規、數位卡尺、顯微鏡等）。
• 參與上級或公司指派的任何特殊專案/任務。
• 具備ISO 9001流程和內部審核的知識和經驗。
• 編制月度統計報告
• 回覆客戶對 CAR/拒收問題的回复

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）

Monday - Friday
Location: Marsiling

Job Responsibilities

• Perform quality inspections and quality control activities for manufactured parts and products
• Identify and place non-conformance products on hold for review and disposition
• Prepare and maintain quality documentation, reports, and Certificates of Conformance (COC)
• Review mill certificates, NDE reports, and work orders before production
• Conduct in-process inspections, audits, and supplier quality checks
• Use measuring tools such as vernier calipers, micrometers, thread gauges, and other inspection equipment
• Record inspection results accurately and report quality issues to supervisors
• Support root cause analysis and corrective actions for quality issues
• Coordinate with production, sales, planning, and suppliers on quality-related matters
• Assist in internal and external QHSE audits and training activities
• Ensure compliance with API, ISO, ASME, and customer quality standards
• Follow workplace safety and quality procedures at all times
• Perform other duties assigned by supervisor

Requirements

• O-Level or equivalent qualification
• Minimum 3 years of relevant QA/QC inspection experience in manufacturing environment
• Familiar with machining processes such as turning, milling, boring, and drilling
• Knowledge of API, ISO, ASME, and related quality standards
• Able to use measuring instruments and gauges accurately
• Experience with thread gauges and thread inspection is an advantage
• Basic knowledge of Microsoft Office, Excel, and Power BI preferred
• Good communication and teamwork skills
• Able to work independently and handle documentation accurately

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements
Bachelor degree in any discipline
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Raffles Place

ASAP to end Dec 2026

8.45am to 6.15pm (Mon to Fri)

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Description:

-Evaluating the company’s product specifications and examining them with customer requirements

-Setting quality assurance compliance objectives to achieve the targets.

-Ensuring product compliance with project specifications

-Directing workers engaged in tests and tabulating the data relating to product quality for compliance

-Maintaining and setting up documentation and control procedures.

-Monitoring performance by collecting relevant information and preparing statistical reports.

-Determining relevant quality associated training requirements and delivering training.

Job Requirement:

-Candidates must possess at least a Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma or Degree in QA/QC/Building/Engineering

-Prior experience related to construction Industry

-Good Knowledge of construction quality control/assurance

-Ability to work in cross-functional team environment

-Independent & able to work under pressure

-Willing to work for alt Saturday

-Candidates with more relevant experience may be considered for a more senior position.

Other Information:

Working Location: Project Based Allocation

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )