Total 3,350 Others level Quality Assurance / Control job vacancies

Our esteemed client in the Construction industry is seeking an Assistant QA/QC Manager to join their dynamic team.

• Employment Type: Permanent
• Position: Assistant QA/QC Manager
• Location: Woodlands (Transport provided)
• Working Hours: 5.5 days, Office Hours
• Salary Package: Up to $10,000 + Bonus

Job Responsibilities:

• Lead and supervise the QA/QC team across Structural, MEP, Architectural, and Landscape disciplines throughout the project lifecycle.
• Oversee and enforce maintenance and quality procedures on-site to ensure all works consistently meet required standards.
• Liaise with relevant authorities on latent and warranty defects and participate in all related meetings.
• Prepare, update, and maintain ISO documentation, and compile monthly QA/QC performance reports for the project.
• Monitor and report the progress of architectural and landscape works, ensuring full compliance with design specifications, regulatory requirements, and quality benchmarks.
• Drive continuous improvement initiatives within QA/QC processes and maintain strict adherence to the company’s quality policies.

Job Requirements:

• Bachelor’s Degree in Civil Engineering, Construction Management, or a related field.
• Minimum 6 years of QA/QC experience in large-scale construction projects; semiconductor or industrial facility experience is an advantage.
• Strong understanding of Structural, MEP, Architectural, and Landscape trades and their quality requirements.
• Proven ability to lead, supervise, and guide a multi-disciplinary QA/QC team.

Ready to Apply? Here’s How:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Please include the job title in your subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under the Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641
Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Design and development of hydraulic products – Electro-Hydraulic and Proportional Mobile control valves (Sectional,monoblock and HIC) and Joystick for Mobile hydraulics applicationsGood understanding of fluid mechanics and Hydraulic Schematic and circuit designGood understanding of various control system and selection to the requirements & applicationsGood understanding of Design of Pressure compensator and and Spool design for Load Sensing and flow sharing Control valvesConfiguration of the Control Valve for the requirements & applicationsWorking knowledge in Ratio Projects: Cost reduction, weight reduction analysis and implementationGood knowledge inProblem solving methods and solutioning.Design and manufacturing of castings, forgings and machining process for hydraulic productsGD&T, tolerance Stack up Application in HydraulicsAbility to independently deliver CAD models, manufacturing drawings according to ASME/ISO-GPS standardsGood communication and interpersonal skillsMobile Hydraulics domain knowledge is must.Added advantage: -Knowledge of injection molding parts and connector selectionTools & Methods required:Creo, Windchill PDM, SAP and AutoCADFMEA ,Root Cause Alaysis (RCA)

A leading global pharmaceutical organization is seeking aDirector of Quality Risk Management (QRM) to lead and evolve a best-in-class,science-driven risk framework across R&D, Pharmacovigilance, and MedicalAffairs.

This is a high-impact leadership role with globalvisibility, shaping how risk-based decision-making is embedded across theenterprise and ensuring alignment with ICH Q9 (R1), ICH Q10, and global GxPstandards.

Your main responsibility will be to:

• Lead the design and governance of a global QRM framework across R&D and PV
• Provide independent QA oversight on risk identification, assessment, and mitigation
• Drive risk-based decision-making across cross-functional stakeholders
• Embed QRM into core QMS processes (CAPA, audits, change control, vendor management)
• Deliver executive-level risk insights, dashboards, and trend analytics
• Support inspection readiness, regulatory interactions, and audit responses
• Champion quality culture and capability building across global teams

To be shortlisted for the role, you would ideally come with:

• 10+ years in GxP Quality / QA / Compliance within pharma/biotech
• Strong experience in Quality Risk Management frameworks (ICH Q9)
• Exposure across R&D, Pharmacovigilance (GVP), Clinical (GCP)
• Proven ability to operate at a global, cross-functional leadership level
• Experience supporting regulatory inspections and audits
• Strong stakeholder management with the ability to influence without authority
• Experience with digital QMS, risk analytics, or dashboards is a plus

AC
Reg. No. R1110770
BeathChapman Pte Ltd
Licence no. 16S8112

ABOUT SIOUX
Sioux is a strategic high-tech solutions provider that develops, innovates and assembles complex high-tech systems
We have a team of over 1,200 dedicated engineers who either support our clients or serve as their Research and Development department. Our strong productivity allows us to speed up product development, giving our clients a competitive edge at a better cost-effectiveness.
As a rapidly growing employer, Sioux values its employees' growth and well-being. We invest in their career development and foster a positive work environment that promotes personal and professional growth.

SIOUX IN SINGAPORE

Sioux Singapore plays a pivotal role in the Asian market by offering R&D services from our centers across Europe and Asia to customers, leading development teams in Asia, from Singapore

This expansion allows us to meet the changing needs of our domestic and international (OEM) customers in the semiconductor, analytical, and medical industries.

THE ROLE

As a Motion Control Engineer at Sioux Singapore, you are responsible for the design, development, and optimization of motion control systems for high-precision equipment used in the semiconductor, analytical, and medical industries. You will be part of a multidisciplinary team and work closely with system architects, software engineers, and mechanical designers to deliver reliable and performant motion solutions.

On this career trajectory, you can advance into the role of a lead engineer or system architect in line with the impact and independence of your individual contributions to the team that you are guiding.

Your responsibilities include:

• Designing and implementing motion control algorithms for precision positioning systems (e.g. servo drives, linear motors, piezo stages).
• Translating system-level performance requirements into motion subsystem specifications and control strategies.
• Selecting and integrating motion hardware: servo drives, amplifiers, encoders, and actuators.
• Developing and tuning PID and feed-forward controllers, as well as advanced control strategies such as model-based control and iterative learning control.
• Collaborating with mechanical and electrical engineers to ensure seamless integration of motion systems.
• Performing dynamic modelling and simulation of motion systems using MATLAB/Simulink or equivalent.
• Conducting system-level testing, commissioning, and troubleshooting of motion control systems on-site and at customer locations.
• Conducting peer reviews to ensure product quality.

THE JOB SCOPE

Technically, the job scope comprises the engineering of high-precision motion systems covering the full motion control stack, from low-level drive configuration and real-time control to high-level supervisory and diagnostics software.

In particular, the job scope covers the following:

Real-time motion control implementation using platforms such as Beckhoff TwinCAT, Siemens SIMOTION, or equivalent EtherCAT-based systems. Hardware abstraction and driver integration for servo drives (e.g. Beckhoff, Siemens, Yaskawa), encoders (linear and rotary), and fieldbus interfaces (EtherCAT, PROFINET, CANopen).

Development of device-level and domain-level control logic, including state machines and sequencing for multi-axis coordinated motion.

Implementation of application-layer features such as recipe management, calibration routines, and position error compensation.

Integration and commissioning of motion systems at customer sites.

Creating detailed functional design specifications (FDS), motion system analyses, and test reports.

JOB REQUIREMENTS

Qualifications and Experience

A technical background with a university education in Mechanical Engineering, Electrical Engineering, Mechatronics, Control Engineering, or a related field.

Minimum 3–5 years of hands-on experience in motion control system design and development in a high-tech or industrial environment.

Proven experience with servo drive systems, motion controllers, and real-time control platforms (e.g. Beckhoff TwinCAT, Siemens SIMOTION, National Instruments, or equivalent).

Strong knowledge of control theory: PID tuning, feed-forward control, frequency-domain analysis, and system identification.

Experience with dynamic modelling and simulation tools such as MATLAB/Simulink.

Familiarity with industrial communication protocols: EtherCAT, PROFINET, CANopen, or Modbus.

Experience in the semiconductor, analytical instruments, or medical device industry is a strong advantage.

Programming experience in C, C++, Python, or IEC 61131-3 (Structured Text, Ladder Logic).

Desirable Skill Set

Experience with precision positioning systems (sub-micron accuracy), wafer handling, or lithography stages. Knowledge of vibration analysis, structural dynamics, and active vibration isolation.

Familiarity with machine safety standards (ISO 13849, IEC 62061, IEC 61508).

Experience with robotics, collaborative robots (cobots), or multi-axis gantry systems.

Knowledge of Industry 4.0, digital twin technologies, and condition monitoring.

Proficiency in CAD software (e.g. SolidWorks) for mechanical integration reviews.

Experience working within Agile Scrum or Kanban teams. Worked with version control systems such as Git (GitLab, GitHub, Bitbucket).

Desirable Soft Skills

A preference for autonomy and responsibility in organizing your own work.

Good communication skills and ability to work effectively within a geographically distributed team.

A pro-active attitude with a focus on continuous improvement.

Good leadership skills are preferable.

WHAT WE CAN OFFER

Our employees are our strength and together we want to achieve the maximum. That is why we invest a lot in our employees, through generous development budgets and personal attention. According to our employees, this is what makes the difference at Sioux. We are proud of that. For us, success is more than just a good salary: it is also about feeling valued, getting responsibilities, and to be able continuously develop oneself.

• Internal training, coaching, and a generous development budget of 5000 SGD/ per year

• Varied work due to the diversity in technologies, markets, and projects

• Competitive salary, AWS, and variable bonus

• An open culture that focuses on collaboration, learning, and having fun

• An innovative work environment

Job Location

Our office is conveniently located next to the Tai Seng MRT station.

Compliance Officer (Hazardous Waste System)

• Office Location: Jurong East Singapore
• Working Hours: Mon – Fri 8am – 5pm, Sat 8am - 12pm
• Monthly Salary: Base up to $5000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a provider of engineering and maintenance, repair, and overhaul (MRO) solutions. It supports industries such as offshore, marine, and energy by delivering fabrication, repair, and engineering services. The organization is recognized for its capabilities in structural work, precision manufacturing, and its commitment to safety and sustainable practices.

Responsibility

• Conduct regular inspections of waste management facilities, equipment, and procedures to ensure regulatory compliance.

• Develop and implement waste management plans, policies, and procedures to minimize waste and promote recycling.

• Review and analyze waste data to identify opportunities for improvement and cost savings.

• Coordinate with internal teams (sales, operations, and lab) to ensure compliance with NEA requirements and train staff on proper waste handling.

• Maintain records of waste management activities, including permits, inspections, and reports, and liaise with regulatory agencies.

• Participate in environmental audits, implement corrective actions, and stay updated on regulatory changes and industry best practices.

Requirement

• Minimum Diploma in in environmental science, Engineering, Business Administration, or a related field
• Proven experience as a Compliance Officer or Compliance Manager
• Attended updated safety and environment courses
• Strong knowledge in legal requirements and controls
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678

Responsibilities

• Monitor the implementation status of internal audit recommendations by engaging process owners and ensuring timely closure of audit findings.
• Conduct internal control assessments and reviews for assigned projects or business initiatives.
• Maintain and update Group policies, SOPs, and procedure manuals to ensure accuracy and alignment with operational needs before circulation.
• Ensure the organisation adheres to regulatory and statutory requirements, including guidelines set by relevant authorities.
• Lead the Group’s Business Continuity Management initiatives, including reviews, testing, and documentation.
• Oversee the enterprise risk framework, maintain the Group’s risk register, and prepare annual risk reports, including inputs for the Sustainability Report.
• Coordinate and review annual Internal Control Self-Assessment submissions from various business units globally.
• Partner with stakeholders across real estate, hospitality, and investment divisions to strengthen internal controls and promote a robust risk-aware culture.

Requirements:

• Possess at least an Degree in Accountancy/ACCA; CA or CIA certification
• At least 5 years of experience in internal audit, internal controls, risk management, or compliance—ideally within real estate, property development, or hospitality.
• Strong background in Big 4 audit and commercial internal audit or internal controls roles.
• Independent, meticulous, and discreet, with strong initiative, excellent communication skills, and the ability to draft policies and manage risk registers effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 9334RW44

Job Scope:

• Lead the engineering and quality activities that guarantee robust, repeatable manufacturing processes. Own process design, control, validation, and improvement to meet product specifications, reduce defects, and ensure compliance.

Primary Responsibilities:

• Lead a team of quality and process engineers; set objectives, coach, and manage performance.

• Design and maintain process controls, work instructions, SOPs, and engineering standards.

• Drive engineering solutions to improve product quality, yield, and manufacturability.

• Lead root-cause analysis and corrective actions (8D/DMAIC); verify effectiveness of fixes.

• Plan and execute process validations, qualifications, and change-control with engineering rigor.

• Use statistical methods (SPC, DOE, MSA) to measure process capability and reduce variation.

• Define, track and report core quality and engineering KPIs (Cp/Cpk, yield, DPMO, scrap, first-pass yield).

• Collaborate with R&D, manufacturing, suppliers and supply chain to ensure quality by design.

• Manage supplier process quality and technical audits for critical vendors.

• Support internal and external audits and ensure documentation meets regulatory and quality system requirements.

Qualifications:

• Bachelor’s degree in engineering (Mechanical, Electrical, Industrial, Chemical) or related field;

• 8+ years of experience in process and quality engineering within manufacturing; prior leadership/people management experience.

• Strong foundation in statistics and quality tools (SPC, DOE, MSA), and process capability analysis (Cp/Cpk).

• Proven experience with RCA and corrective actions (8D, DMAIC) and CAPA processes.

• Experience with process validation/qualification (IQ/OQ/PQ) and change control.

• Supplier quality management and technical auditing experience.

Personal Skills:

• Quality mindset with a disciplined approach to process design and validation

• Strong analytical and data-driven decision making

• Effective coaching and performance management

• Stakeholder management and cross-functional collaboration

• Change management and risk assessment

KEY FEATURES OF THE POSITION

Functional / Technical

·      Expertise in functional testing, regression, for Temenos T24 projects in the Private banking domain.

·      Test planning and execution including the test design, data management, environment planning, automation, non-functional testing, regression, defect management and test closure

·      Review and Analyse Business requirements and system specifications to define test approach, scenarios and test cases.

·      Work collaboratively with various team to achieve goals.

·      Status reporting and able to drive the defect management across multiple teams.

·      Proactively raise issues, risks and recommend optimal solutions.

·      Work with the BA and Dev teams to drive even the upstream software quality (Requirements, Development Solutions)

SKILLS REQUIREMENTS OF THE POSITION

Technical and Functional

• Minimum 8+ years of experience in test analyst role for T24 projects, preferably with Private Banking
• Good knowledge of Securities, Payments, Corporate Actions, Derivatives, Structured Products, Accounting, Pricing, Portfolio Management, Forex, Treasury, Lending domains in Private Banking
• Excellent knowledge of T24 modules for these domains
• Excellent knowledge of and exposure to testing of T24 integration, COB testing, Client output
• Excellent knowledge of SWIFT message testing, regulatory reports
• Expertise in financial accounting for all asset types
• Expertise in working on Agile methodologies such as Scrum / Kanban / SAFE
• Agile planning tools – JIRA, Confluence

Personal and Social

• Excellent communication & Stakeholder management skills
• Good work ethics
• Good problem-solving abilities.
• Good team player
• Systematic and meticulous
• Ability to lead teams effectively across locations.

Key Responsibilities

• Conduct QC checks and testing to ensure compliance with food safety standards.
• Checks inclusive of incoming raw material testing, in-process testing, finished goods testing, product shelf-life testing, sensory evaluation of products.
• Conduct daily in-process quality control (QC) and hygiene inspections at production lines.
• Conduct daily microbiological tests on finished goods in compliance with internal specifications.
• Ensure related documents follow the requirement of FSSC, Halal and customer.
• Perform other QC checks as required or ah-hoc tasks as assigned by QA/QC manager from time to time.

Minimum requirement

• Junior / Entry Level/ Nitec, Higher Nitec, Diploma in Food Science/Food Technology or science-related discipline.
• Initiative, willingness to learn.
• Good working attitude, communication, and interpersonal skill.
• Able to multitask and work with other cross functional departments, good organizing skill.
• 6 days’ work week and able to perform late shift rotation.
• Familiar with the use of Microsoft Excel / Word.

The Operation/QA/QC assistant job scope may include these responsibilities:

• Preparation and oversight of the operational activities
• Oversight of day-to-day operations.
• Prepare and monitor new production testing (new equipment, products or new packaging and etc
• Constantly monitor quality and help to investigate complaints
• Update operating procedures
• Replace the department supervisor in his/her absence
• Perform daily production process
• Follow daily equipment and area cleaning procedures and schedule
• Responsible for document management systems
• Assure ongoing compliance with quality and industry regulatory requirements

Raffles Place

12 Months contract

Hybrid Arrangement

JOB SCOPE

·                    The incumbent will also support the FCC program. Act as one of the primary contact and subject matter expert covering AML/CFT, sanctions and KYC.

·                    Ensure BAU tasks, including but not limited to, periodic customer database screening, SWIFT message filtering, transactions monitoring, compliance monitoring reviews and KYC reviews are attended to and closed on a timely manner.

·                    Perform compliance monitoring reviews in accordance with Annual Compliance Plan.

·                    Collate and prepare periodic MI reports for various local management committees and Head Office.

·                    Assist to perform and/or review periodic EWRA from FCC perspective.

·                    Assist to develop, establish and implement the FCC Program incorporating best work practices into the respective FCC policies and procedures in ensuring a robustness and effective implementation of the FCC Program across FAB Singapore and Labuan Branch.

·                    Assist MLRO to continuously ensuring the FCC Program is fit-for-purpose.

·                    Assist to provide advise relating to FCC matters.

·                    Provide cover for the broader Singapore Compliance Team, where necessary.

·                    Any other ad hoc tasks as may be assigned to assist the wider Singapore Compliance Team

·                    Any other ad hoc duties assigned by supervisors

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Join an established chemical manufacturing environment and build your career in laboratory analysis and quality testing.

The role of the QC Lab Technician includes:

• Perform laboratory analysis and application studies for polyurethane products
• Operate lab instruments such as GC, FTIR, Karl-Fischer, AAS and UTM
• Carry out calibration and maintenance of laboratory equipment
• Ensure proper documentation, sample handling and SOP compliance
• Support lab safety and housekeeping activities

Job Requirement:

• ITE / Diploma in Chemical Process Technology, Chemistry, Chemical Engineering, Science & Technology or equivalent
• 1 to 2 years of relevant lab experience preferred
• Training will be provided
• Meticulous, good teamwork and communication skills
• Able to work in a fast-paced environment
• Willing to work in Jurong Island
• Singaporean / SPR only

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability. Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

By sending your job application/resume to us, it shall bedeemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Bernard Pang
EA Personnel Reg No.: R24119695

KEY FEATURES OF THE POSITION

Functional / Technical

·      Expertise in functional testing, regression, for Temenos T24 projects in the Private banking domain.

·      Test planning and execution including the test design, data management, environment planning, automation, non-functional testing, regression, defect management and test closure

·      Review and Analyse Business requirements and system specifications to define test approach, scenarios and test cases.

·      Work collaboratively with various team to achieve goals.

·      Status reporting and able to drive the defect management across multiple teams.

·      Proactively raise issues, risks and recommend optimal solutions.

·      Work with the BA and Dev teams to drive even the upstream software quality (Requirements, Development Solutions)

SKILLS REQUIREMENTS OF THE POSITION

Technical and Functional

• Minimum 4+ years of experience in test analyst role for T24 projects, preferably with Private Banking
• Good knowledge of Securities, Payments, Corporate Actions, Derivatives, Structured Products, Accounting, Pricing, Portfolio Management, Forex, Treasury, Lending domains in Private Banking
• Excellent knowledge of T24 modules for these domains
• Excellent knowledge of and exposure to testing of T24 integration, COB testing, Client output
• Excellent knowledge of SWIFT message testing, regulatory reports
• Expertise in financial accounting for all asset types
• Expertise in working on Agile methodologies such as Scrum / Kanban / SAFE
• Agile planning tools – JIRA, Confluence

Personal and Social

• Excellent communication & Stakeholder management skills
• Good work ethics
• Good problem-solving abilities.
• Good team player
• Systematic and meticulous
• Ability to lead teams effectively across locations.

Job Description

• Industry/ Organization Type: Building and Construction
• Position Title: QA/QC Manager (Construction / Facade Projects)
• Working Location: Redhill
• Working Hours: 5 Days (Mon - Fri, 8:30AM – 6PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Implement and oversee the overall Project Quality Management System (QMS).
• Prepare and maintain quality-related reports, making recommendations for continuous improvement.
• Lead and manage a team of QA/QC engineers.
• Develop and compile Inspection & Test Plans (ITP), Project Quality Plans (PQP), and Operation & Maintenance Manuals (OMM).
• Ensure full compliance with the Project Quality Plan/Manual throughout project execution.
• Liaise with clients and subcontractors’ quality representatives.
• Participate in client audits and ensure company systems are properly implemented.
• Investigate, document, and resolve quality-related complaints from clients.
• Recommend improvements on quality matters to the project team.
• Support QA/QC teams in inspections and testing when required.
• Coordinate with independent inspection/testing agencies for factory and site inspections.
• Maintain, improve, and implement quality systems and project quality plans.
• Investigate quality deficiencies, recommend corrective and preventive actions, and verify implementation.
• Identify and document quality issues, propose solutions, and ensure resolution.
• Ensure non-conforming materials, components, and equipment are identified and segregated promptly.
• Liaise with RE/RTO and relevant parties for inspection and handover of installed steel and façade elements.
• Perform inspections and checks on all quality-related procedures.
• Work closely with project managers and supervisors to ensure quality compliance.
• Ensure timely closure of non-conformance reports (NCR) and site instructions.
• Carry out any other duties as directed by the Managing Director.

APPLY NOW!!!

• Recognized Degree in a related field.
• Proven experience working with contractors.
• Relevant experience in civil/building projects, preferably with façade installation works.
• Strong leadership skills with the ability to manage a QA/QC team.
• Excellent communication and coordination skills for liaising with multiple stakeholders.
• A good team player, adaptable, and able to work in a dynamic environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79537 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role Overview

As our QA & Partner Success Manager, you are the bridge between our technology team and our enterprise trial partners. You will own the quality assurance process — ensuring our legal AI outputs meet the exacting standards of the legal profession — while also managing the pilot partner relationship lifecycle from onboarding through UAT to production adoption. This role is critical for our POV success.

Key Responsibilities

• Design and execute comprehensive QA test plans for the KAG platform: functional testing, regression testing, edge-case legal scenario testing

• Build and maintain the Legal Benchmark Suite: 500+ trap questions covering citation accuracy, logical consistency, entity integrity, and temporal validity

• Coordinate UAT (User Acceptance Testing) with 3–6 enterprise trial partners: schedule sessions, collect structured feedback, prioritize bug reports

• Manage pilot partner onboarding: secure API integration, training materials, user guides, and ongoing support

• Track and report POV KPIs: NPS, helpfulness score, time savings, WAU (Weekly Active Users), issue resolution rate

• Conduct daily stand-ups with engineering team to triage pilot issues (target: <5 P0 issues at any time)

• Prepare milestone review documentation and pilot partner satisfaction reports for Enterprise Singapore

• Act as the “voice of the customer” in product planning meetings, translating partner feedback into feature requirements

Requirements

• 2+ years experience in QA, customer success, or technical account management

• Strong analytical skills: ability to design test cases, analyze usage data, and produce actionable reports

• Excellent communication skills in English (written and verbal); Mandarin is a strong plus

• Experience with QA tools (Jira, TestRail, or equivalent)

• Comfort working with APIs (Postman, curl) for basic integration testing

• Project management skills: ability to coordinate across engineering, product, and external partners

• Detail-oriented with a systematic approach to documentation

• Singapore Citizen or Permanent Resident (PR) required

Nice-to-Have

• Experience in legal tech, professional services, or enterprise SaaS

• Background in customer success management with NPS/CSAT tracking

• Familiarity with PDPA or data protection compliance