Total 672 information security analyst job vacancies in Others category

[Order Number: 1093116]

Responsibilities:

• Provide pre-sales technical support on assigned cybersecurity products to customers and partners.
• Collaborate with the Sales team to develop and position solutions for market selling and customer proposals.
• Understand customer IT/Security infrastructure and business requirements.
• Perform strategic cybersecurity solution selling.
• Demonstrate cybersecurity solutions.
• Conduct proof of concept for proposed cybersecurity solutions and network performance solutions.
• Work with solution vendors on business solution proposals and attend to RFI/RFP design, compliance, and clarifications.
• Develop design guidelines and recommend improvements to customers on assigned cybersecurity products.
• Perform in-house lab tests to validate customer proof-of-concept setups, endpoint/network designs, and endpoint/network deployments using new products and features.
• Stay updated on competitive solutions, products, and services.
• Provide enablement training for partners' internal post-sales engineers on product/technology knowledge.
• Conduct routine updates on new products/technologies to internal sales staff.
• Maintain good rapport with customers and vendors.

Requirements:

• Minimum 1 year of experience in pre-sales activities for large enterprises or government sectors, or related fields. Candidates with several years of experience in delivering and implementing cybersecurity technology and solutions, and open to embarking on a pre-sales consultant role, are welcome to apply.
• Strong knowledge and understanding of the security industry.
• Ready to perform demos and presentations on product expertise in key security technologies.
• Possess good technical knowledge in internet architecture, network infrastructure, software-defined networks, network performance tools and solutions, UNIX, Windows, VMware, and security covering endpoint, email, web, and cloud.
• Ability to design an architecture and write proposals.

To Apply, please kindly email your updated resume to

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EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Job Summary

We are looking for enthusiastic and passionate candidate to join the cyber security team as a Digital Forensics Incident Responder (DFIR).

Mandatory Skill-set

• Diploma or Degree in Computer Science, Engineering, Information Systems, Information Security;
• Must have 5 years of work experience in Information Security focusing on identifying remediating and investigation of Cyber Security Incidents or Digital Forensics;
• Experience in forensic tool kits such as Magnet AXIOM, Encase, X-Ways, FTK or Autopsy in imaging, collection, transformation, analysing, gathering, examination, investigation different kinds of digital evidences;
• Good understanding of Malware, Intrusion Detection Systems and SIEM platforms;
• Proactive and self-motivated team player with a strong sense of responsibility and accountability;
• Keen learner and strong passion in self-development and cyber security research;
• Strong problem solving and analytical skills with ability to work in fast paced environment;
• Good written and communication skills.

Desired Skill-set

• Certifications, including GIAC GCFA, GCFE, GCIH or related certifications;
• Experience working in a Security Operation Centre (SOC).

Responsibilities

• Part of the Cyber Forensic team to provide forensic support to manage Digital Forensic and Incident Reponses and ensure smooth operations of daily operations;
• Responsible to monitor, triage cyber threat information from news, incoming feeds and logs;
• Assist and support Digital Forensics Incident Responder Analyst to investigate any malware out-rage, security incidents or root-cause analysis;
• Investigate cybersecurity incidents that may involve digital forensic analysis, malware analysis and log analysis;
• Perform cybersecurity threats and vulnerabilities assessment;
• Provide strong technical guidance on investigation and threat assessments;
• Track and manage incidents and handle end-to-end resolution starting from detection (opening) to closure;
• Adhere to the Standard Operation Procedures (SOP) within the security operations; regularly review them to improve the efficiency;
• Maintain situational awareness and keep current with cyber security news and threat actor Tactics, Techniques and Procedures (TTPs);
• Prepare and review incident reports to update stakeholders and report potential findings from both technical and business perspective.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About the Company

A well-established and prominent financial services institution.

About the Job

• KYC Lifecycle Management: Handle, evaluate, and oversee client onboarding and routine file updates by verifying all required KYC data and paperwork.

• Stakeholder Collaboration: Coordinate with internal teams and external contacts to gather necessary Customer Due Diligence (CDD), KYC, and tax documentation, ensuring alignment with corporate compliance benchmarks.

• Risk Evaluation: Conduct comprehensive AML risk analyses for new and existing accounts, which includes scrutinizing and validating Source of Wealth (SOW) and Source of Funds (SOF).

• Regulatory Alignment: Maintain a strong understanding of evolving AML/CFT regulations and company protocols to effectively mitigate potential compliance risks.

• Process Consistency: Ensure internal workflows, operational guidelines, and team processes remain fully compliant with updating regulatory standards.

• Quality Control: Engage in quality assurance reviews for finalized client profiles, ensuring accurate documentation and strict adherence to operational timelines.

• Ad-Hoc Initiatives: Support specialized regulatory assignments, workflow optimization projects, and routine administrative duties as requested by leadership.

Skills and Requirements

• Possess a Diploma or Bachelor's Degree, coupled with a minimum of 2 years of professional AML/KYC experience, ideally within the financial services sector.

• Familiarity with compliance frameworks, KYC workflows, and verifying SOW/SOF for high-net-worth individuals is highly preferred.

• Demonstrates exceptional precision, organizational skills, a strong attention to detail, and the capacity to handle multiple tasks under strict time constraints.

• Displays a proactive attitude, strong organizational habits, and high adaptability.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Global Compliance

Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm’s responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape.

Role Responsibilities

Financial Crime Compliance (FCC) has primary responsibility for the execution of the firm’s enterprise-wide Anti-Money Laundering (AML), anti-bribery, and government sanctions compliance programs and, among other things, performs enhanced due diligence and government sanctions screening , as well as surveillance and investigations designed to identify potential terrorist financing, money laundering, bribery, market abuse, or other suspicious activity.

FCC’s team covering Asia-Pacific (APAC), which is based in Singapore, is seeking an experienced professional with relevant skills and experience to work in the FCC Suspicious Activity Monitoring & Reporting  (SAMR) team, whose core responsibilities will include carrying out investigations to review all escalations, including, but not limited to matters involving insider trading, market manipulation, fraud, and suspicious asset movement, which may or may not require a report to a regulator/s;

Additional responsibilities may include:

• Management information reporting
• Enhancing policies and procedures;
• Training; and
• Working with internal audit when they conduct their reviews

To achieve this, the relevant candidate will be required to:

• Utilize a variety of internal and external systems and databases in order to complete investigations;
• Liaise with all other departments, when needed and if it is appropriate, in order to ensure a thorough investigation is completed;
• Present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it
• Report suspicious activities to regulators

Skills and Experience We are Looking For

• Clear and practical understanding of regulation relating to market abuse
• Good knowledge of anti-money laundering, anti-bribery and corruption legislation and regulation
• Good knowledge of financial markets and products preferably equities and equities derivatives. Strong understanding of the correlation between asset classes
• Previous investigations background a must
• Excellent written and oral communication skills
• Ability to adapt writing style to the requirements of the specified Goldman Sachs procedures
• Good excel skills
• Strong analytical and risk assessment skills
• Ability to adapt to new changes and new challenges
• Ability to prioritize work flows and ensure deadlines are met
• Ability to forge strong relationships with colleagues
• Ability to work independently and yet still be team-oriented
• Proactive, self-motivated, detailed oriented and well-organized

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. 

Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

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A leading premium lifestyle brand is seeking an ERP Systems Analyst to support its regional ERP transformation initiatives across Southeast Asia. This role will be instrumental in driving ERP migration projects, enhancing business processes, and supporting digital transformation initiatives while partnering closely with business users, IT teams, and external vendors.

Key Responsibilities:

• Support ERP migration and transformation projects, including requirements gathering, testing, deployment, and post-implementation support.
• Provide Level 2 and Level 3 application support, troubleshooting system issues and managing enhancements.
• Work closely with business stakeholders to translate operational requirements into effective system solutions.
• Support ERP integrations, data migration, validation, and reconciliation activities.
• Develop and maintain functional specifications, process documentation, and user guides.
• Collaborate with vendors and implementation partners to ensure successful project delivery.
• Identify opportunities for process improvements and system optimisation.
• Support reporting, analytics, and data-driven initiatives to improve business performance.
• Participate in future ERP and digital transformation projects across the region.

Key Requirements:

• Degree in Information Technology, Computer Science, or related discipline.
• 3–5 years of experience in ERP implementation, migration, or support environments.
• Hands-on experience with NetSuite or other ERP platforms.
• Strong understanding of Finance, Procure-to-Pay (P2P), Order-to-Cash (O2C), and Inventory processes.
• Experience with system integrations, APIs, and data flows across enterprise applications.
• Exposure to SAP, SQL, ERP reporting, or business analytics will be advantageous.
• Strong analytical, problem-solving, and stakeholder management skills.
• Self-motivated, adaptable, and able to thrive in a fast-paced transformation environment.

Interested applicant, kindly submit full-detailed resume to admin@clarist.com.sg

We thank all applicants for writing in. Only shortlisted candidates will be notified.

Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.
  

Requirements

• Working experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Spring boot, OIDC, and AWS.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum/DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• To have a keen interesting in IT/ programming / system designs.
• Good understanding of SDLC.

We are hiring AML Risk Analyst to be outsourced to our clients

Responsibilities

• Review customer profiles and transactions for potential sanctions, anti-money laundering (AML), and counter-terrorism financing (CTF) risks.
• Conduct risk assessments and identify areas requiring further review or escalation.
• Recommend appropriate risk mitigation measures and support their implementation.
• Process escalated name screening and transaction monitoring alerts.
• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews.
• Review and escalate suspicious transaction cases where appropriate.
• Respond to information and documentation requests from internal stakeholders and relevant authorities.
• Support customer account closure and relationship exit processes where required.
• Maintain accurate records, management reports, and activity tracking.
• Provide AML-related guidance to internal stakeholders.
• Participate in process improvement, automation, and regulatory technology initiatives.

Others:
Location: Raffles Place
Working hours: 9am to 6pm
Salary: up to $6000

Interested applicants, please email updated resume to north3@recruitexpress.com.sg

Joanna Chua
The Outsourcing Team
Recruit Express Pte Ltd
EA Lic: 99C4599

The Pictet Group is a leading independent wealth and asset management firm operating globally. Founded in 1805 and headquartered in Geneva, Switzerland, the Group maintains operations in 30 offices across key financial centers worldwide, employing more than 4,600 professionals. Pictet has been present in Singapore for over 30 years, supported by a team exceeding 200 employees.

Responsibilities

•    Client Management

o    Prepare relevant files and account reports for relevant parties prior to meeting with clients.

o    Respond to client queries and attend to issues and requests.

o    Assist with the administrative support of clients’ relationships, and liaise with all other Departments when required (operational, administration, investment, legal etc.).

o    Ensure client's records / accounts / investments / market information are current and information updates are timely maintained with relevant accompanying correspondences and meeting reports.

•    Business Development

o    Keep the CEO advised of time-sensitive and high-priority issues, ensuring appropriate follow up.

o    Liaise with head office for any administrative issues.

o    Assist in composing replies for CEO’s review and approval as and when required.

o    Ensure fit-and-proper requirements are met (e.g. CPD requirements, complete mandatory training etc.) as stipulated by the regulators.

•    Provide strong coordination support across respective Investment Teams within the Bank

•    Liaison for Stakeholder teams 

o    Interface for Risk, Marketing, Compliance, Business Heads, Management Teams, etc both internal and external stakeholders

o    Serve as a liaison between CEO, Management Team, internal and external stakeholders. 

•    Operational Support

o    Ensure necessary follow-up actions are promptly taken on various operational matters e.g. deficiency and outstanding documentation.

o    Provide efficient day-to-day support (including email inbox management, co-ordination, and other ad hoc tasks).

o    Maintain the CEO’s calendar, including scheduling meetings, appointments, business travel arrangements.

o    Schedule and organize departmental meetings; assist in the preparation and distribution of meeting agendas and materials.

Your profile:
•    University degree or equivalent, preferably in Business Management, Economics or Finance.

•    Strong understanding of local and regional regulatory climate

•    Ability to work independently and as part of a team, with the highest professional work ethic and standards.

•    Exercises discretion and maintains confidentiality and sensitivity of matters.

•    Strong sense of initiative and resourcefulness to resolve issues as responsibilities and challenges vary.

•    Excellent interpersonal, communication and client interfacing skills.

•    Strong understanding of financial products and services.

•    First class presentation and communication skills

•    Familiar with AML and compliance requirements within the Private Banking space.

Job Responsibilities:

• Attend to security enquiries in the premises.

• Conduct armed security patrol in the premises

• Consolidate incident reports.

• Perform armed access control and security screenings.

• Perform armed security surveillance at the command Centre.

• Perform crowd control in public areas and manage traffic on the roads.

• Perform law enforcement duties.

• Provide armed guarding and escorting services.

• Provide quick responses to incidents and emergencies.

Benefits:

• Attractive salary package – Basic Salary From SGD 3,090

• Gross Salary up to SGD 3,700*

• Joining Bonus – Up to SGD 2,000*

• Fully sponsored WSQ certified security training

• Annual leave

• Hospitalisation leave

• Comprehensive medical and dental benefits

• Group insurance coverage

• Work injury compensation

• Marriage and childcare leave

• CPF contribution

*Terms and conditions apply.

Requirement:

• Security Officer rank (Preferably Possessing a Valid PRD Licence)

• Strong leadership and communication skills

• Able to commit 12-hour rotating shifts

• At least 3 GCE ‘N’ / ‘O’ Levels / NITEC or WPLN SOA 5 and above for all 5 modules (Writing, Speaking, Reading, Listening and Numeracy)

• Able to work shift duties (Including extended shift, weekends & public holidays)
   

Company overview:

"Our competitive edge in providing security solutions stems from investment in our greatest asset – Our People. An elite team of highly skilled officers and professionals in their respective fields, they fulfil a diverse array of roles across our core businesses and work together to create a better and safer future.

Step out of your comfort zone and embark on a journey of personal growth with us. Carve out your career in an environment where you are empowered to make a difference; be it in ensuring the safety and security of the nation, or the lives of the people around you."

What you'll do:

As a Logistics Analyst, you will immerse yourself in both operational tasks and strategic projects that drive the success of the supply chain department. Your day-to-day responsibilities will involve maintaining detailed records of freight transactions using SAP, verifying invoices against shipments, processing purchase requests through the system, and liaising with external partners such as shipping lines and forwarders. You will also prepare insightful dashboards and presentations for management that highlight key performance indicators. Beyond routine operations, you will consolidate sustainability reports across entities, analyse distribution cost forecasts each month, design scalable tracking tools for progress measurement, and gather valuable feedback from stakeholders to improve procedures. Your role will extend into project participation as the lead logistics liaison in global manufacturing or supply chain initiatives. Success in this position requires meticulous attention to detail when handling data; proactive communication with internal teams like commercial planners or finance; adaptability when collaborating across time zones; and a commitment to supporting continuous improvement throughout logistics operations.

• Maintain comprehensive price lists and spreadsheets for freight transactions to ensure accurate record-keeping and transparency across all operations.
• Calculate and update freight and duty conditions within the SAP system, ensuring compliance with agreed quotations and shipment details.
• Receive and verify freight invoices and billings against shipments, collaborating closely with suppliers and third-party logistics companies to resolve discrepancies.
• Report and account for open freight accruals to Finance on a monthly basis, providing clear documentation for internal stakeholders.
• Process purchase requests in SAP efficiently and follow up until payment completion, demonstrating dependability in transactional processes.
• Liaise and coordinate with shipping associations, shipping lines, forwarders, and external customers to facilitate smooth logistics operations.
• Prepare monthly dashboards and presentations that include key performance indicator reports and freight accrual summaries for management review.
• Consolidate annual sustainability reports for all entities involved in the supply chain, contributing to organisational transparency and environmental responsibility.
• Analyse and report on monthly distribution cost forecasts from multiple entities, identifying trends and areas for improvement.
• Design, develop, and maintain scalable reports that track progress towards plans while gathering insights from stakeholders to enhance operating procedures globally.

What you bring:

The ideal candidate for the Logistics Analyst position brings proven experience in managing logistics processes within large-scale organisations. Your background may include roles where you have handled data analysis related to distribution budgets or freight market conditions. You possess advanced skills in SAP systems—both transactional use and project involvement—and are adept at using Microsoft Excel features such as Macros or Power Query. Your proficiency extends to dashboard development tools like Power BI which enables you to create scalable reports tracking progress towards business goals. You excel at communicating across departments—whether it’s commercial teams or production planners—and are comfortable collaborating internationally across different time zones. Attention to detail is second nature as you manage conflicting priorities while ensuring accuracy in invoice verification or cost forecasting. Your flexible approach allows you to adapt quickly within hybrid work environments; your dependability ensures timely completion of purchase requests; your willingness to gather stakeholder insights drives continuous improvement throughout logistics operations.

• Minimum three years of professional experience is required; prior exposure to logistics environments is preferred but not mandatory.
• Your strong analytical skills enable you to interpret complex data sets related to distribution costs or freight market conditions effectively.
• Excellent communication abilities allow you to collaborate seamlessly with internal cross-departmental teams as well as external suppliers or third-party logistics providers.
• You demonstrate exceptional attention to detail when managing conflicting deadlines or requirements within fast-moving supply chain operations.
• A flexible working style ensures you are comfortable co-operating across time zones with colleagues outside Asia Pacific regions.
• Hands-on experience with SAP is essential; involvement in SAP-related projects would be considered advantageous for this role.
• Proficiency in Microsoft Office applications—especially Excel (including Macros and Power Query)—is necessary for dashboard development or report consolidation.
• Experience using Power BI or similar dashboard development tools is highly desirable for creating scalable analytics solutions.
• You are dependable when following up on purchase requests until payment completion or reporting open freight accruals accurately each month.
• Your ability to gather insights from stakeholders supports ongoing improvements in operating procedures for Freight, Warehouse & Logistics operations globally.

What sets this company apart:

This organisation stands out as a global leader committed to fostering an inclusive workplace where collaboration thrives across borders. Employees benefit from flexible hybrid working arrangements that support both professional growth and personal wellbeing. The company’s modern office location provides an inspiring environment equipped with resources needed for success. Team members are encouraged to participate in training opportunities that expand their knowledge base while engaging in meaningful projects such as sustainability reporting or process improvement initiatives. Supportive leadership ensures every individual feels valued—whether they’re liaising with international colleagues or contributing insights that shape future operating procedures. The culture emphasises dependability, knowledge sharing, communal achievement, and growth leadership—making it an ideal place for those who seek both challenge and support within their career journey.

What's next:

If you are ready to bring your expertise in logistics analysis into a collaborative global environment where your contributions matter every day—apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1871051 Gregorio Tabusalla Cazalis

• End-to-End Environment Ownership
• Exposure to Global Projects & Modern Tech

About Our Client

Our client is a well-established organisation in the financial services sector with a significant presence in Singapore. The company is known for leveraging technology to deliver efficient and secure solutions to its customers.

Job Description

• Coordinate and manage IT environments to support development and testing activities.
• Ensure availability and stability of IT environments in alignment with project timelines.
• Collaborate with development and testing teams to resolve environment-related issues.
• Monitor performance and troubleshoot potential issues in IT environments.
• Maintain documentation related to environment configurations and setups.
• Assist in planning and executing environment upgrades or changes.
• Support the implementation of best practices for environment management.
• Work closely with internal and external stakeholders to align environment needs with business objectives.

The Successful Applicant

A successful IT Environment Management Analyst should have:

• Strong understanding of IT environment management practices.
• Experience in the technology department of the financial services industry.
• Proficiency in troubleshooting and resolving technical issues.
• Excellent communication and stakeholder management skills.
• A proactive approach to identifying and mitigating risks.
• Ability to work effectively in a fast-paced and collaborative environment.

What's on Offer

• Competitive monthly salary ranging from SGD 7200 to SGD 8800.
• Temporary role offering flexibility and professional growth opportunities.
• Generous leave entitlements to support work-life balance.
• Opportunity to work within a leading organisation in the financial services sector.
• Collaborative and technology-driven work environment in Singapore.

If you are ready to take on a challenging and rewarding role as an IT Environment Management Analyst in Singapore, we encourage you to apply now.

Contact

Sneha Rashmi (Lic no: R1217976 / EA no: 18C9065)

Quote job ref

JN-062026-7044216

Phone number

+6564169822

Michael Page International Pte Ltd | Registration No. 199804751N   

We are looking for a technically strong and detail-oriented Senior Analyst to manage and optimize our cloud and on-premise IT infrastructure.

In this role, you will design, support, and enhance IT systems to ensure they remain secure, reliable, and aligned with business needs. You will also lead infrastructure solutioning and project delivery, working closely with stakeholders, vendors, and internal teams.

Key Responsibilities

• Design and manage cloud and on-premise infrastructure across production, staging, QA, DR, and development environments
• Oversee provisioning, scaling, monitoring, security, and disaster recovery of IT systems
• Ensure systems meet Security-By-Design (SBD) and cybersecurity requirements
• Manage IT operations including patching, upgrades, backups, and system monitoring
• Lead infrastructure projects — from solution design to implementation — ensuring timely and cost-effective delivery
• Manage vendors, contractors, and IT infrastructure budgets

Requirements

• Degree in Computer Science, Information Systems, or related discipline
• Minimum 3 years of experience in IT infrastructure and system support
• Experience in cloud technologies (IaaS, PaaS, SaaS) and infrastructure project delivery
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations

Key Attributes

• Strong technical expertise and attention to detail
• Proactive, self-driven, and adaptable to evolving technologies
• Strong problem-solving and stakeholder management skills

Why Join Us

• Exposure to both cloud and on-premise infrastructure environments
• Opportunity to work on end-to-end infrastructure design and delivery
• Collaborative environment with cross-functional teams
• Involvement in adopting and implementing emerging technologies

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

About ThoughtFull

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. 

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporates clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Join us on our mission and be part of our rockstar team! 

Job Description:

Our Clinical Operations team sits at the heart of service delivery, ensuring that our systems, processes, and providers operate efficiently and effectively across multiple markets. We are looking for a highly analytical and detail-oriented Clinical Operations Analyst to support operational excellence through reporting, process optimization, and workflow execution. 

If you enjoy working with data, solving operational challenges, and building scalable systems, we'd love to hear from you. 

The outcomes you will drive:

Performance 
Turn operational data into insights that help ThoughtFull scale smarter 

• Provide the visibility into operational and clinical performance for leaders to make informed decisions as we grow across markets. 

• Build and maintain data accuracy and reporting across systems that provides clear visibility to relevant stakeholders 

• Identify trends, risks, and opportunities through data analysis and validation 

• Monitor service levels and operational performance to support a high-quality user experience 

• Oversee incentivization schemes for a global provider network to enable best performance and care delivery  

People 
Become a trusted operational partner across the business 

• Work closely with teams across ThoughtFull to solve challenges, improve decision-making, and ensure operational excellence supports every stage of the user and provider journey. 

• Provide stakeholders with reliable operational insights and recommendations 

• Contribute to cross-functional initiatives that improve efficiency, quality, and scalability 

Process 
Build systems that enable high-quality care at scale 

• Design, improve, and execute efficient, reliable and scalable operational workflows that support providers and internal teams 

• Build and maintain automations that reduce manual work and improve consistency 

• Create and maintain clear documentation and SOPs that improve operational resilience 

Product 
Shape a seamless experience for providers and users 

• Bridge operational realities with product development to ensure our platform continues to support exceptional care delivery and a great user experience. 

• Contribute operational insights that improve product decisions and workflows 

• Support the successful rollout of new features, services, and operational processes 

• Validate operational readiness and identify opportunities to improve the provider and user experience 

Philosophy 
Build the operational engine behind ThoughtFull’s growth 

• Approach challenges with curiosity, accountability, and a solutions-oriented mindset 

• Champion operational excellence through accuracy, reliability, and continuous learning 

• Contribute to building systems and capabilities that support ThoughtFull’s long-term growth and impact

About You:

Qualifications: 

• Bachelor's degree in Business Administration, Operations Management, Data Analytics, Psychology, or a related field 

• Strong proficiency in Microsoft Excel, including formulas, data validation, and reporting  

• Excellent written and verbal communication skills in English  

• Strong attention to detail and ability to manage multiple tasks simultaneously 

Experience: 

• 1–3 years of experience in operations, customer operations, project coordination, data analysis, or a related role  

• Experience working with operational reports, dashboards, or data tracking processes  

• Experience supporting process execution, operational workflows, or administrative operations  

• Experience in digital health, SaaS, marketplace, or service-based environment preferred 

• Familiarity with HubSpot, Notion, Jira, Zendesk or similar operational platforms preferred  

• Analytical mindset with the ability to translate data into actionable insights  

• Strong problem-solving and troubleshooting skills  

• Detail-oriented, organized and able to prioritize competing deadlines  

• Comfortable working independently while collaborating across functions  
• Comfortable with the use of AI tools in daily tasks and workflows  

Basic Salary Range: MYR4,000 – MYR6,200?

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.