Total 696 it analyst job vacancies in Business Management / Project / Planning category

Position Summary:

We are seeking an experienced and detail-oriented Business Analyst to join our team, specializing in the payment banking domain. The ideal candidate will have a strong understanding of payment systems, financial processes, and banking operations. They will play a critical role in bridging the gap between business needs and technical solutions, ensuring successful delivery of payment solutions.

Roles & Responsibilities:

• Requirement Gathering and Analysis:
• Collaborate with stakeholders to elicit, document, and prioritize business requirements related to payment systems.
• Analyse and translate business needs into functional and technical specifications.
• Work closely with development teams to design and implement File conversion requirements using the mapping specifications.
• Create mapping documents that show how each source field translates into the target format.
• Act as the primary liaison between business units, IT teams, and external vendors to ensure alignment and clear communication.
• Support User Acceptance Testing (UAT) by preparing test cases, validating results, and ensuring defects are resolved.
• Ensure delivered solutions align with business objectives and user expectation
• Conduct workshops and presentations to gather feedback and validate requirements.
• Build and maintain strong relationships with key stakeholders to foster trust and collaboration.
• Encourage a collaborative and inclusive work environment that promotes knowledge sharing and teamwork.

Preferred Skills

· Knowledge on host-to-host channels that connect corporate ERP/TMS systems directly with the bank.

· ⁠Expertise in file formats (ISO 20022 XML, CSV, proprietary formats).

· Knowledge of secure transmission protocols (SFTP, API).

· ⁠Deep knowledge of SWIFT payment systems

· Knowledge of Boomi Integrations

· Knowledge of APAC Payment types

· Cash management and Supply chain finance

Qualifications:

· Bachelor’s degree in business administration, Finance, Computer Science, or a related field.

· 5+ years of experience as a Business Analyst, preferably in the payment banking domain.

· Extensive expertise in cash management and payment systems across APAC, including TT, FAST, GIRO, and other digital payment solutions.

· Proficiency in tools like JIRA, Confluence, MS Office, and process modelling software.

· Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

· Strong analytical and problem-solving skills with a detail-oriented approach.

· Experience with agile and waterfall project management methodologies.

Company Overview

YM Global is a Singapore-based IT technology services and outsourcing company delivering innovative solutions to meet diverse business needs.

Job Summary

You will define system scope and objectives, act as a liaison between clients and technical teams, and develop solution requirements to drive effective technology implementations.

Responsibilities

• Define system scope and objectives by applying knowledge of information technology and industry requirements
• Liaise between clients and technical teams to elicit, document, analyze, and validate business processes, systems, and solution requirements using strong communication skills
• Research, identify, and specify effective solutions to business and technical problems proactively
• Support and conduct visualization, user experience, and configuration activities during solution design
• Document requirement specifications using established high-maturity methods, processes, and tools
• Support requirements management and change management processes to ensure alignment with business needs
• Contribute to business cycle activities including proposals, feasibility studies, and solution implementations
• Evaluate business implications of applying technology within the current business environment to inform decision-making
• Develop and execute acceptance test plans and test cases to validate solution functionality and quality

Required competencies and certifications

• Bachelor's degree in a technical or business discipline or equivalent experience
• 4 to 5 years of relevant experience in a similar role

We are looking for an experienced Business Analyst to support product operations, drive product development, and ensure smooth execution of key initiatives in a fast-paced trading environment.

Key Responsibilities

• End-to-end Product Management: Lead the product lifecycle from concept to launch, monitor performance post-launch, and drive continuous improvements.
• Project Delivery: Actively participate across project stages including requirement gathering, business analysis, user acceptance testing (UAT), training, and go-live support.
• Backlog & Prioritisation: Maintain and prioritise the product backlog in alignment with strategic goals, stakeholder needs, and regulatory requirements.
• KPIs & Metrics: Define key performance indicators (KPIs) and assess product performance to guide decisions and improvements.
• Documentation & Communication: Produce clear, comprehensive documentation — functional specs, workflows, process maps — and communicate effectively with technical and non-technical stakeholders.
• Risk & Issue Management: Identify project risks and dependencies early; propose mitigation strategies and escalate when necessary.
• Operational Support: Manage day-to-day support issues, coordinate fixes, and help plan release cycles.

Requirements

• Bachelor’s degree in computer science, Finance, Business, or related field.
• 5–7 years of experience as a Business Analyst.
• Solid understanding of software development and familiarity with web technologies.
• Experience working with Agile teams and backlog management tools.
• Understanding of cloud technologies.
• Familiarity with APIs & Integration Protocols including REST/SOAP, FIX protocol, or similar trading interfaces.
• Knowledge of capital markets regulations (e.g., MAS guidelines, trading, compliance) will be an added advantage.
• Excellent communication, facilitation, and presentation skills.
• Ability to communicate effectively in Mandarin required.

Role Summary

As a Project Manager, you’ll work closely with customers, engineers, and cross-functional teams to deliver mission-critical ICT systems. You’ll play a vital role in project execution — coordinating activities, tracking progress, and ensuring successful delivery of complex system implementations.

Key Responsibilities

• Act as the primary point of contact for customers, coordinating between infrastructure, security, and engineering teams.

• Lead and manage project activities including planning, progress tracking, and reporting.

• Present project updates and technical progress during monthly meetings with key stakeholders.

• Oversee engineering teams in reviewing, designing, and implementing new and existing systems.

• Collaborate with vendors and internal teams to troubleshoot technical issues and network failures.

• Identify potential project risks and propose mitigation strategies to ensure schedule and technical alignment.

Qualifications & Experience

• Diploma or Degree in Computer Science, Information Systems, or related field.

• Minimum 2 years of experience in ICT project management or technical coordination.

• Strong understanding of IT system management and integration.

• Excellent communication, coordination, and stakeholder management skills.

• Self-driven, proactive, and able to work independently under minimal supervision.

• Experience working with government processes or policies is an advantage.

• Ability to manage multiple stakeholders and resolve conflicts effectively.

Job Description:

• Lead and manage Temenos Transact (T24) implementation and upgrade projects within banking domain
• Oversee end-to-end testing lifecycle including test planning, execution, defect management, and reporting
• Coordinate User Acceptance Testing (UAT) with business stakeholders to ensure requirements are met
• Collaborate with cross-functional teams for requirement gathering and solution validation
• Manage Agile/Scrum activities including sprint planning, tracking, and delivery
• Perform and oversee API and automation testing using industry tools
• Manage onsite and offshore teams, ensuring timely delivery and quality standards

Requirements:

• Minimum15 years of experience in QA/Test Management within banking or financial services
• Strong experience in Temenos Transact (T24) implementation and upgrades
• Knowledge of banking domains such as Retail, Private, Wealth, Treasury, Corporate Banking
• Experience with tools: JIRA, HP QC, SQL, SoapUI/Postman, Selenium/Cucumber
• Familiarity with Agile methodologies
• Experience working with global and cross-functional teams

Qualifications:

• Bachelor’s degree in IT, Engineering, Finance, or related field

Our client, one of Asia-Pacific’s leading organizations is looking for:
Business Analyst

Responsibilities:

• Lead requirement gathering sessions with stakeholders to understand business needs, challenges, and opportunities, documenting detailed business requirements, functional specifications, and process flows whilst ensuring alignment with organisational objectives and technical constraints
• Analyse complex business problems and processes through data analysis, workflow mapping, and impact assessments to identify opportunities for improvement and innovation whilst providing recommendations backed by quantitative and qualitative evidence
• Develop and maintain detailed documentation including product requirements documents, user stories, process maps, and technical specifications whilst ensuring clarity and traceability throughout the project lifecycle
• Design and execute user acceptance testing strategies, coordinating with stakeholders to validate that solutions meet business requirements whilst maintaining quality standards and compliance requirements
• Together with development team, provide post-production monitoring and support, and track customer feedback to iterate the product.
• Identify and develop innovative opportunities through strategic analysis, the use of platform business models and an inclusive digital ecosystem
• Evaluate new ways of thinking through learning government digital products to interpret data, connect ideas and guide collaborative decision-making to solve complex problems
• Evaluate analysis tools and techniques to identify and justify portfolio initiatives that can fully support the organisation’s strategic goals

Requirements:

• Bachelor's degree in Business, Information Technology, Computer Science or related field
• 6+ years and above of experience in business analysis, with demonstrated expertise in enterprise-level projects
• Strong proficiency in business process modelling, requirements engineering
• Experience in configuration of low-code/no-code products. Familiarity with Whole-of-Government tools like GatherSG, ApplySG, FormSG and Opus will be advantageous.
• Strong verbal and written communication skills, including the ability to translate technical concepts for non-technical audiences and vice versa.
• Excellent problem-solving, analytical, and critical-thinking skills, with attention to detail, able to break down complex problems, identify patterns, and draw insightful conclusions from diverse data sources.
• Excellent stakeholder management and communication skills
• Expert knowledge of business analysis methodologies and best practices
• Excellent documentation and technical writing abilities
• Proficiency in tools like JIRA, Confluence.
• Experience with Agile methodologies and SDLC frameworks
• Ability to quickly learn new domains, technologies, and methodologies as business needs evolve.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Business Analyst"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora 
EA Personnel Registration Number: R22109615

By applying for this role, you have read and acknowledge the Data Privacy statement - http://www.nsearchglobal.com/data-protection-notice/

Responsibilities

• Lead the end-to-end delivery of digital projects,ensuring timelines, scope, and budget are effectively managed.
• Develop and maintain project plans, schedules, and resource allocation, adapting to changing priorities when required.
• Coordinate across cross-functional teams including IT, engineering, software development, data science, and business units to ensure smooth execution.
• Monitor project progress and provide regular updates on milestones, risks, and deliverables to stakeholders.
• Proactively identify risks and implement mitigation strategies to minimise project impact.
• Engage stakeholders to gather requirements, align expectations, and drive successful outcomes.
• Ensure proper documentation, governance, and compliance with internal standards and processes.
• Provide leadership and direction to project teams, while supporting management in delivery oversight and stakeholder management.

Requirements:

• Degree in Computer Science, Engineering, IT, or a related discipline.
• At least 5–6 years of project management experience, including delivery of software and data-driven initiatives.
• Strong communication and stakeholder management skills, with the ability to work effectively across IT, engineering, data, and business teams.
• Familiarity with project delivery methodologies (e.g. Agile, Waterfall) and ability to manage multiple priorities in a fast-paced environment. (PMP/PRINCE2 or government project exposure is a plus.)

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Our client is a well-established MNC, market leader in the IT distribution industry. Due to their current expansion plan, they are looking for Business Development Manager, in hopes of developing the current high performing BD team. They are located in the East - easily accessible.

Responsibilities of Business Development Manager:

• Drive revenue and profit growth through channel partner management
• Develop and execute channel development and business plans
• Identify and pursue new business opportunities with partners
• Build strong relationships with vendors, channel partners, and internal stakeholders
• Promote vendor solutions and professional services to resellers
• Collaborate with presales and solution teams on pricing, solution design, and sales enablement
• Maintain accurate pipeline forecasting and market feedback

Requirements:

• Min 3 years of B2B sales experience in IT industry
• Strong communication and stakeholders management skills
• Min diploma and above

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Business Analyst Duties:

• Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
• User Stories: Create detailed user stories and acceptance criteria.
• Process Analysis: Analyze and document current business processes and workflows.
• Solution Design: Work with the development team to design solutions that meet business needs.
• Testing and Validation: Prepare the test plans and test cases following with the execution of the test cases to ensure solutions meet requirements.

Skills and Qualifications:

• Experience: Proven experience as a Scrum Master and Business Analyst in software development.
• Agile Knowledge: Deep understanding of Agile frameworks, particularly Scrum.
• Technical Skills: Familiarity with web application development and related technologies.
• Analytical Skills: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and interpersonal skills.
• Certification: Certified Scrum Master (CSM) or similar Agile certification is preferred.

Preferred Attributes:

• Leadership: Ability to lead and motivate a team.
• Adaptability: Flexibility to adapt to changing project requirements.
• Detail-Oriented: Keen attention to detail and a commitment to quality.

AMK area (Travel to Changi airport whenever required)

Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16C8462

Overview

The Technical Business Analyst is part of the Business Analysis unit within the Information Management (Application) team, reporting to the Head of Section. This role acts as a key bridge between end-users, solution teams, and vendors, ensuring requirements are clearly defined and solutions are delivered effectively.

Key Responsibilities

Requirements & Analysis

• Gather and document user requirements and translate them into functional specifications
• Perform process modelling and feasibility studies
• Investigate user-reported issues and define scope of analysis

Testing & Delivery

• Prepare test plans, test scenarios, and execute system/integration testing
• Manage and monitor User Acceptance Testing (UAT) to ensure quality and timelines
• Support end-to-end delivery of projects and system enhancements

Project & Stakeholder Management

• Plan and manage project/enhancement timelines
• Coordinate with vendors and internal solution teams to ensure smooth delivery
• Escalate issues and risks to relevant stakeholders when required

Issue Resolution & Continuous Improvement

• Analyse system/process issues and identify root causes
• Work with technical teams to produce issue analysis reports and recommend solutions
• Support data extraction and analysis to troubleshoot problems

Communication

• Engage with business users to gather requirements and provide updates
• Communicate system-related information, policies, and processes within the team
• Maintain effective relationships across stakeholders at all levels

Knowledge & Domain

• Apply business and system knowledge across applications
• Domain knowledge in areas such as Insurance, Claims, Processing, or Finance is preferred

Requirements / Qualifications

• Minimum 4 years of experience as a Business Analyst (preferably in Insurance domain)
• Strong understanding of SDLC and system implementation
• Experience with Java or web/internet technologies is an advantage
• Strong analytical, problem-solving, and communication skills
• Able to work independently with minimal supervision
• Good stakeholder management and interpersonal skills
• Strong organisational and time management abilities

Work Environment

• Part of the Information Management department, supporting enterprise systems, applications, and IT infrastructure
• Requires proactive communication, willingness to learn new technologies, and collaboration across teams

About the Role:
You will be embedded in a vertical squad alongside a PM/PMO and Tech Lead, owning the translation of partner and product requirements into clear, actionable specifications for engineering. You will be technically fluent enough to document both business and technical flows, coordinate change governance, and work credibly alongside developers and architects. You will also be an early adopter of AI tools that are reshaping how BA work gets done — using them to accelerate delivery without compromising quality.

Key Responsibilities:

• Engage with Product Owners, partners and internal stakeholders to elicit, document and validate business and functional requirements
• Translate requirements into well-structured user stories, acceptance criteria, process flows and functional specifications
• Produce both business flow diagrams and technical flow diagrams — including API interaction flows & specs, system integration maps and data flow documentation — to a standard that engineering and architecture teams can work directly from- Maintain a clear and prioritised backlog in collaboration with the PM/PMO and Product Owner
• Identify gaps, dependencies and edge cases early — raising risks before they become delivery issues
• Coordinate impact assessments, rollback plans and implementation schedules
• Act as the point of accountability for change governance artefacts within the squad, maintaining audit trails and ensuring compliance with change management processes
• Work closely with the PMO and Tech Lead and engineering teams to ensure requirements are understood and implementable
• Support UAT — defining test scenarios, coordinating testing activities and validating outcomes against acceptance criteria
• Contribute to sprint planning, refinement and retrospectives as an active member of the delivery squad

AI-Assisted BA Practice:

• Actively use AI tools to accelerate core BA tasks — including user story generation, requirements documentation, acceptance criteria drafting, flow diagram creation and test scenario development
• Maintain a critical eye — reviewing and refining AI-generated outputs to ensure accuracy, completeness and fitness for purpose
• Contribute to the team's evolving AI SDLC practices by sharing what works, flagging what doesn't and helping build a better baseline for the team over time- Bring a continuous improvement mindset to how BA work is done in an AI-enabled environment

Stakeholder Engagement:

• Build effective working relationships with partner-side contacts where required, supporting requirements gathering across geographies
• Communicate clearly and confidently across technical and non-technical audiences

Experience:

• 6 years of experience as a Business Analyst in a digital or technology delivery environment
• Hands-on experience writing user stories, functional specifications and acceptance criteria in an agile context
• Demonstrable experience producing both business process flows and technical flow diagrams — including API flows, system integration diagrams and data flows
• Experience working with APIs — able to read and document API contracts, understand request/response structures and map integration touch points accurately
• Experience with change governance processes, including preparation and submission
• Hands on experience with BMAD or AI development methodology
• Experience using AI tools like Claude via Terminal as part of delivery
• Experience working in cross-functional squads with developers, QA and product stakeholders
• Exposure to financial services, insurance or regulated industry an advantage

Tools

• Jira — backlog management, story writing and sprint tracking
• Confluence — requirements documentation and team knowledge management- Figma — ability to work with design files, annotate flows and collaborate with designers on product specifications
• Claude Code (terminal) — required; comfortable running AI-assisted workflows from the command line
• AI productivity tools (e.g. Claude, GitHub Copilot or similar) — either actively using or keen to adopt

Skills & Attributes:

• Technically fluent — comfortable in conversations with developers and architects, and able to produce artefacts that bridge business intent and technical implementation
• Strong analytical thinking — able to break down complexity into clear, structured requirements
• Detail-oriented without losing sight of the bigger picture
• Process-minded — understands the importance of governance and change management in a regulated environment
• Naturally curious and inquisitive, adopting AI across professional and personal
• Already using or actively curious about AI tools to enhance personal productivity and output quality
• Open to evolving the BA craft — understands that AI will change how this work gets done and is energised rather than threatened by that
• Strong written communication — clear, concise, structured
• Collaborative team player who works well in a fast-paced, multi-stakeholder environment

• "open book"—straightforward, and confident
• Ability to troubleshoot EDI standards (EDIFACT, XML) and API-based integrations.
• Someone who is willing to go the extra mile during critical project phases or global meetings.

about the company
My client is currently undergoing a massive system transformation, moving from legacy environments to modern ERP solutions. As the Business System Analyst, you will be the technical bridge between our business stakeholders (Documentation, Operations, Sales) and our technical vendors. You will spend the first phase mastering the "ground floor"—handling L1-L3 support tickets to deeply understand the business logic before transitioning into high-impact projects.

about the job

• Dive into SQL databases and interface logs to identify root causes of system hiccups.
• Review functional documents and suggest ways to streamline container movements and integration with SAP.
• Manage change requests from end-to-end from initial user requirement gathering to coordinating with developers and leading UAT.
• Work with a diverse, international team across different time zones.
• Translate business requirements into technical specifications that developers understand.

skills and experience required
Strong command of SQL. While this isn't a developer role, having a background in programming (e.g., VB.net, Javascript, or PHP) is highly preferred.

6–10 years in Application or Business Systems Analysis with hands on experience in WMS (Manhattan/Scale), CargoWise, or Solverminds.

Ability to troubleshoot EDI standards (EDIFACT, XML) and API-based integrations.

whats an offer
The permanent opportunity for a Business System Analyst, will pay a salary range of $ 8,000 - $ 9,000 plus benefits. This opportunity offers hybrid working arrangement.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Why This Role Matters

This role blends Business Analysis and QA, focusing on gathering requirements, proposing solutions, and ensuring system quality through testing. It supports end-to-end project delivery, including documentation, implementation, and issue resolution, while working closely with stakeholders and developers.

How You’ll Make a Difference

1. Business Consultant/Analyst

• Conduct business requirements gathering through customer interactions and discussions and prepare appropriate gap or delta analysis document.
• Advise and propose business solution that is aligned with market trends and international standards including sound alternative solutions that will allow the customer to respond to the business challenges faster.
• Prepare appropriate business specifications document with details of the data, flow of operations and processing required to produce desired business need of the customer as gathered.
• Review and identify the potential scope, risk and opportunities for improvement of the proposed business requirements and prepare appropriate document as needed.
• Involved in project implementation in various capacities such as configuration setup, user training, functional support and other relevant activities that will ensure smooth deployment of the feature or product to production.
• Develop and present strategic recommendations and business cases
• Support change management initiatives and process improvements
• Facilitate workshops, stakeholder interviews, and meetings
• Prepare User Guide and other documentations relevant to the product and project implementation as requested by the customer.
• Provide 1st and 2nd level of support across all supported applications, developing a resolution for customer issues based on product and industry knowledge.
• Provide ad-hoc business consultancies such as sales support and proof of concept and project management support.
• Work under direct supervision of senior team member to acquire functional knowledge, development methodology and the product to build specialized skills and expertise on the job.
• Assist with ad-hoc projects and assignments as required.

2. QA Tester:

• Create detailed, comprehensive and well-structured test plans and test cases by identifying test scope and requirements from business specifications.
• Maintain functional test cases, test data and test scripts. Develop and keep them up to date as new features are introduced in the system.
• Execute and evaluate manual or automated test cases. Report bugs and errors with accurate definition of severity and priority.
• Perform manual and/or automated testing (functional, regression, integration, UAT)
• Identify, document, and track defects using defect tracking tools
• Collaborate with developers to reproduce issues and verify fixes
• Conduct test result analysis and provide clear status reports
• Participate in sprint planning, reviews, and retrospectives (if Agile)
• Investigate causes of software non-conformance during development, implementation and maintenance. Isolate, replicate, and report bugs and verify fixes.
• Propose acceptable walk-around solutions to address an issue during implementation allowing to manage potential show stopper.
• Stay up-to-date with new testing tools and test strategies.

What You’ll Bring

• Bachelor’s degree in Business Administration, Management, Finance, Computer Science or a related field
• Proven experience as a QA Tester, Business Consultant, Business Analyst, or similar role
• Attention to detail and strong analytical, problem-solving, and critical-thinking skills
• Strong understanding of software testing methodologies and SDLC
• Good communication and documentation skills
• Experience with business process modelingand documentation tools
• Experience in digital transformation or system implementation projects
• Knowledge of SQL and database testing
• Experience in Agile/Scrum environments
• Basic understanding of APIs and API testing tools
• Industry-specific experience (e.g. finance, healthcare, technology)
• Experience with test automation tools(e.g., Selenium, Cypress, Playwright)
• Professional certification is a plus
• Willing to travel and accept overseas assignment (where require).

Job Responsibilities:

• Gather and analyse user requirements across multiple regions and ensure alignment with business needs
• Document current processes and propose improved workflows to support system enhancements
• Review functional specifications to ensure accuracy and completeness
• Coordinate testing activities including test case creation and execution
• Manage and track issues, defects, and enhancements using JIRA
• Assist in post-implementation support and issue resolution
• Act as a liaison between business users
• Provide insights and recommendations for process and system improvements
• Perform other duties as assigned

Requirements:

• Degree in Information Technology, Business Analysis, or related field
• 3–5 years of experience as a Business Analyst, preferably in banking or financial services
• Experience in requirements gathering, process improvement, and system implementation
• Hands-on experience with JIRA for test case and defect management
• Familiarity with UAT coordination and testing processes
• Good understanding of banking systems and operations
• Able to work in a fast-paced and collaborative environment

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

User Requirements Gathering:

• Collaborate with users across 10 international locations to gather, analyse, and standardize user requirements for the enhancements needed core banking system.
• Ensure consistency and alignment of requirements with global banking standards and local regulatory needs.

Business Impact Analysis (BIA):

• Document current (as-is) business processes to identify inefficiencies and improvement opportunities.
• Develop future (to-be) processes that align with the new core banking system, with a focus on long-term benefits to bank operations and core banking functionalities.

Functional Specification Document (FSD) Review:

• Review and provide detailed feedback on FSDs to ensure they accurately reflect standardized user requirements and business objectives.

Test Coordination and JIRA Management:

• Coordinate testing activities including the development and execution of test scripts based on user requirements and FSD.
• Manage JIRA tickets related to test cases, defects, and enhancements—track statuses such as blocked, in progress, and resolved until closure.
• Facilitate defect triage meetings, prioritizing issues and coordinating with business teams for timely resolution.
• Monitor and report on testing progress and defect resolution status through JIRA dashboards and reports.

Change Request Assistance:

• Assist in raising and documenting change requests, ensuring alignment with business goals and impact assessments.
• Collaborate with stakeholders to evaluate change requests and support approval workflows.

Post-Production Rollout Support:

• Support planning and execution of post-production activities, including issue resolution and user support.

Stakeholder Liaison:

• Act as a bridge between business users and counterparts to ensure efficient delivery and resolution of production issues.
• Provide insights and recommendations to teams based on business impact and long-term process improvements.
  

Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)