Total 779 it manager job vacancies in Information Technology category

Job Description

• Industry/ Organization Type: IT/ Software & Digital Service
• Position Title: Senior Software Engineering Manager
• Working Location: Tanjong Pagar (Walk distance from MRT)
• Working Hours: 5 Days, Monday – Friday (Office Hours)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead, guide, and develop a team of Platform, SRE, and DevOps engineers, promoting a culture of high performance, teamwork, and accountability.
• Oversee system backend and infrastructure design to ensure scalability, reliability, and optimal performance.
• Drive the execution of complex, high-impact initiatives across multiple engineering teams.
• Define and implement a long-term technical strategy focused on platform scalability, security, and system resilience, aligned with business goals.
• Manage and enhance cloud infrastructure (preferably GCP), ensuring best practices in automation, monitoring, and cost optimization.
• Design, implement, and continuously improve CI/CD pipelines, infrastructure automation (Terraform), and container platforms (Kubernetes, Docker).
• Lead incident response and operational improvements to maintain high system availability and resilience.
• Work closely with cross-functional teams including product, engineering, and business stakeholders to deliver scalable and efficient solutions.

APPLY NOW!!!

• Bachelor’s degree in Computer Science, or a related discipline.
• Minimum 8 years of experience in Platform Engineering, Infrastructure, or Site Reliability Engineering (SRE).
• Proven experience in building, managing and leading high-performing engineering teams and deliver complex technical projects.
• Strong knowledge of backend architecture, system design, and cloud infrastructure management (GCP preferred)
• Solid understanding of CI/ CD pipelines, automation, monitoring, logging, tracing, and incident management principles.
• Hands-on experience with Infrastructure as Code (e.g. Terraform) and container orchestration tools (Kubernetes, Docker).
• Experience managing and scaling large databases (both relational and NoSQL) is an added advantage.
• Experience with Data Engineering, including tools such as BigQuery and Looker is a plus.
• Experience in cloud cost optimization and financial management is good to have.
• Strategic mindset with the ability to balance technical direction and business objectives.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83489 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

ABOUT THE JOB

Objective

Manage and execute sustainable innovation projects that contribute to strategic goals, drive sustainable development, and foster a culture of creativity and continuous improvement within client organization.

Projects

• Innovative projects can cover new business models, technological breakthroughs as well as incremental improvements, and involve internal experts as well as external partners, including suppliers, customers, and academics.
• The current projects involve topics including but not limited to circular economy loop, energy efficiency, circular business model, etc.

Scope of work

For new initiatives, this lead shall

• Proactively identify, frame, and prioritize strategic pain points and unmet needs across the organization

• Define and propose innovative, scalable solutions, including new concepts, business models, technologies, or partnerships aligned with client's sustainability and innovation ambitions

• Create a pipeline of new innovation opportunities, fostering a continuous flow of ideas and initiatives

• Select innovations to be developed and for those, establish clear project vision, objectives, success criteria and a robust and executable roadmap, and take those through validation, launch, and initial deployment

• Engage, and align internal stakeholders, external partners, suppliers, startups, and research institutions as required

For existing projects, the lead shall be in charge of:

• Project management

• Manage project timelines, resources, budgets, and risks

• Coordinate cross-functional teams and external partners
• Report project progress, insights, and results to leadership
• Communicate effectively with internal and external stakeholders
• Project execution
• Assessing customer desirability:

- Conduct market study: identify customers, conduct interviews, analyze market trends

- Identify potential partners
- Initiate collaborative agreements with selected partners

• Ensuring technical feasibility

- Analyze regulatory context
- Collect and analyze data, perform preliminary calculations
- Prepare and oversee lab testing
- Prepare and oversee industrial activities for Minimum Viable Product (MVP) development

• Proving market accessibility

- Perform financial analysis
- Develop business plans

• Align and engage all onboard internal stakeholders, external partners, suppliers, startups, and research institutions as required

- Ensure timely delivery of milestones and final outcomes
- When appropriate, define the next innovation phase, including project scope, objectives, planning, budget and key deliverables
- Prepare and submit documentation for transitioning to the next innovation phase
- Identify Domain director(s) to Secure sponsorship and catcher for handover at the end of the innovation journey

Deliverables

• Updated project dashboard (including planning, budget, progress on deliverables, risks…) on the collaborative tool
• Project-specific deliverables
• Regular presentations to management and other internal and external stakeholders
  

ABOUT YOU

• At least 8 years of experience in innovation project management
• Background or training in sustainability, previous experience in circular economy projects is a plus
• Academic background: engineering
• Relevant experience with innovation frameworks and tools, as well as project management
• Excellent communication skills and proven capacity to engage multiple stakeholders
• Analytical thinking and problem-solving skills
• Previous experience as an intrapreneur is valued

WHY AMARIS?

At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact. Here’s what you can expect when you join our dynamic community:

• Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
• Trust and Growth: With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
• Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
• Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.
• Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.

Equal opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier
  

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned
  

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Role Description

This is a full-time, on-site role for an IT Software Specialist - CRM, based in Singapore. The successful candidate will be responsible for implementing, maintaining, and troubleshooting CRM systems to ensure seamless operations. They will collaborate with internal teams to resolve technical issues, manage network security, and streamline customer relationship management. Responsibilities also include providing technical support to stakeholders and ensuring IT infrastructure aligns with company objectives.

Qualifications

• MUST be Singaporean or PR
• Proficiency in Network Administration, Network Security, and maintaining secure IT infrastructure
• Strong knowledge and practical experience in Information Technology and Troubleshooting processes
• Effective Customer Service skills, with the ability to manage and support user inquiries
• Ability to analyze and solve technical challenges with attention to detail and accuracy
• Familiarity with CRM systems and software implementations is highly preferable
• A Bachelor’s degree in Information Technology, Computer Science, or a related field
• Team player with excellent communication and organizational abilities

Overview of role

As a Data Scientist in P&G, you build algorithms targeted at transforming strategic decisions and operations by bringing advanced analytics and cognitive science into our core work processes.

Your team

This position is part of the P&G Data Science Team. This role is located in Singapore and you will be part of regional Data Science team for Asia-Pacific Middle East (AMA) headquarters. You will report to IT Senior Manager and be accountable to a multi-functional team.

What Success Looks Like

You have a passion for using advanced machine learning methods to solve challenging Research and Development problems. You will do comprehensive model reviews to ensure they are sound in helping to grow our billion-dollar brands and broaden our consumer basis.

You should be able to navigate across a diverse array of modelling applications, and provide advice and consultation to senior business leaders.

Key Responsibilities

• Directly contribute to the design and development of scaled Data Science algorithms
• Applies technical knowledge to massive datasets with exploratory data analysis, feature engineering, and model building to deliver accurate and impactful algorithms
• Quantifies improvement in business areas resulting from algorithms

Qualifications

• Bachelor's Degree in Computer Science or related fields
• Exposure in model validation, back-testing, and other model risk management activities
• Proven Foundation across full spectrum of ML Techniques (Traditional Methods, Deep Learning, Bayesian, etc), Statistics, Data Modeling, and Optimization
• Strong written and verbal communication skills to influence others to act
• Ability to balance multiple priorities
• Good social skills, self-motivated, dynamic and can-do attitude
• Strong enthusiasm and curiosity about the intersection of business and technology

Preferred Experience with Analytical Tools/Applications including:

• Unix/Linux
• Big Data Ecosystem: Databricks, Spark, SQL
• Deep Learning frameworks: Keras, Tensorflow
• Scientific Computing: Python, C++, Java, Scala,
• High-Performance Parallel and Distributing Computing
• GCP, Azure, or AWS

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head &Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Summary

The Program Manager manages the QLTC performance related to an assigned product or product group after release for volume up to the time of phase-out (EOL). Fulfils QLTC objectives and develops projects. Discusses performance with suppliers and aims for improvement.

Responsibilities:

Strategy Contribution

• Provides input on account plans for customers
• Provides input on the site's technical roadmap
• Provides input on portfolio management for the customer concerned

Project Management

• Improves the margin and efficiency of a product or product group
• Implements life cycle management and determines the needs together with the customer
• Sets up the spare and repair policy for a product or product group
• Chairs the Change Control Board (change management and handling)
• Monitor sand documents product history (product backlog)

Operational Performance

• Monitors QLTC gaps and supply chain optimisation
• Escalates critical operational issues
• Defines and follows up on standard operating procedures

Customer Relationship

• Identifies and initiates preventive and corrective measures to improve performance as part of the win-win partnership between the customer and NTS
• Monitors progress and evaluates initiated optimisation campaigns

Communication

• Documents and maintains (part of) the customer portfolio
• Reports on progress of initiated optimisations to internal stakeholders and thecustomer
• Provides input for calculations and quotations
• Works in accordance with environmental and safety regulations

Requirements:

• Bachelor’s degree in Engineering, Supply Chain, Business, or a related field
• 3–7 years of experience in product management, project management, or operations within manufacturing, electronics, or industrial environments
• Experience working with cross-functional teams and external suppliers/customers
• Strong understanding of QLTC (Quality, Logistics, Technology, Cost) principles
• Proven experience in product lifecycle management (PLM) and change management processes
• Knowledge of supply chain operations, cost optimization, and margin improvement
• Familiarity with ERP/MRP systems and data analysis tools
• Strong stakeholder management and communication skills
• Analytical mindset with problem-solving capabilities
• Ability to manage multiple priorities and projects simultaneously
• Proactive, results-driven, and customer-focused approach

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

In order to be able to manage our strong growth and our IT transformation, we are looking for actors in engine and databases deployment. Inside the CoC Database team, you will work in an international context on the deployment projects in operational condition of the future database servers for which we are responsible.

Your role is mainly to manage deployment tasks on intermediate level (L2).

• Work using ticketing tool (BMC Helix), to manage the requests queue;
• Work with or use our deployment tools (Terraform and Octopus) to be able to deploy packaged Operating System, packaged database engines and packaged databases;
• Be able to understand our deployment and to perform checks to guarantee the delivery;
• Cooperate closely with Project Managers to know priorities;
• Cooperate closely with the rest of IT Infrastructure & Operations, Architecture and Security teams;
• Communicate with our customer to offer a real customer service;
• Hands-on configure and deployment the most crucial elements of Eurofins global database platforms;
• Manage First and 2nd level of technical support IT Incidents and communicate with our customers or services;
• Respect processes and documentation;
• Forward bottleneck issue or process issue to contribute to continuous improvement.

The Global KYC Transformation Program Manager is responsible for driving the standardization and optimization of our KYC processes for APAC. This role involves collaborating with global teams and other relevant departments to ensure compliance with regulatory requirements while enhancing operational efficiency. The Program Manager will directly report to the Head of Global KYC Strategy Office (Special Assignment) based in Singapore.

Purpose of Role

• The Program Manager will lead MUFG’s Global KYC Operations transformation in the region, setting strategies and collaborating closely with relevant teams around the world.

• The Program Manager will act as a catalyst to drive changes throughout the bank to establish a best-in-class KYC organization, setting up a new Target Operating Model (TOM) and enhancing our processes with the latest technology.

Main Responsibilities

Strategic Planning and Execution:

• Formulate comprehensive KYC transformation program for APAC and build consensus among stakeholders.

• Develop and implement strategies for various KYC projects, including:

1. New Target Operating Model (e.g. 1Client-1KYC model)
2. Enhancement of governance structure, including establishment of Regional KYC Office
3. Enhancement of KYC systems, tools, and technology
4. Business process re-engineering, standardization, and optimization
5. Talent development and change management initiatives

• Collaborate with Global KYC Leadership team, Regional Heads, and Branches to establish a regional KYC strategy and roadmap.
• Identify deliverables, timelines, and requirements for each project, ensuring consensus among stakeholders and resolving conflicting views.
• Implement a robust project management structure and maintain project documentation that meets global audit standards.
• Manage the delivery of multiple complex projects simultaneously, monitoring progress, dependencies, and ensuring timely completion.

Stakeholder Management:

• Establish project governance and chair project committees at various levels (e.g. SteerCo, OpCos, Working Groups at regional level) as the decision-making body for the program.

• Proactively engage with stakeholders from Front Office, KYC, Compliance, Technology, etc. at regional and global levels to ensure smooth communication and synchronization of actions.

• Ensure project stakeholders are informed of project status and ensure issues are escalated in a timely manner.

Operational Excellence:

• Apply expert business transformation and KYC knowledge to create a platform that maximizes productivity and strengthens control environment.

• Ensure efficiency, accuracy, and completeness of operations by producing better business frameworks.

• Conduct business analysis for MUFG’s APAC Branches.

Job Requirements:

• Minimum 10 years work experience in strategic project management within a complex matrix structure.

• Demonstrated experience managing large KYC / AML projects and programs across multiple locations.

• Minimum 7 years’ experience in stakeholder management such as conflict resolution, consensus building skills, and an ability to build partnerships and influence beyond area of responsibility.

• Experience in managing multiple complex projects and competing priorities, completing milestones, and working toward multiple deadlines simultaneously.

• You will be highly organized, with a structured and logical approach.

• Experience in driving process improvements by using tools such as process mapping and design, data analysis and automation.

• Bachelor’s degree.

• Project Management Professional (PMP) certification would be an advantage
  

  We regret to inform that only shortlisted applicants will be notified.

  (Job ID:10076203)
  

Job Responsibilities:

• Work closely with the business stakeholders to facilitate standardization of requirements to align with the application functions and minimize any customizations.

• Liaise with the global cross-border payments team to organize the delivery of the solution as per the standardized business requirements.

• Have an in-depth understanding of the cross-border payments domain and the application capabilities to facilitate solutioning of the end-to-end payment flow.

• Influence the business users to rationalize business requirements to minimize any customizations.

• Control the risks/issues related to the requirements and scope creep

• Play the lead role during incidents to look at service restoration and remediation activities working closely with the global application team to ensure all payments are recovered and processed within the stipulated SLA’s

• Oversee the outstanding defects/change requests, prioritize with business units and plan for the fix or implementation

• Ensure the application availability to process payments without disruption from an end-to-end perspective.

• Liaise with the different technology teams on the application and infrastructure side to ensure all interfaces to internal and external systems are functioning without disruption

• Maintain up to date knowledge based or documents related to application features and processes (subject matter expertise)

Job Requirements:

• Minimum 10 years of development experience, with minimum 5 years specifically in core-banking systems and global payment/cross-border payment systems.

• Proven technology knowledge working on implementations within this domain to understand systems integration from payment system to channels, SWIFT, core banking systems, FX and AML systems.

• Minimum JLPT N1 Certification (or equivalent business-level Japanese proficiency) to communicate effectively with stakeholders of various divisions in Tokyo Head Office

• Demonstrated in-depth knowledge of end-to-end payment cross-border processing and the architecture of systems from payment origination to processing and settlement in a straight-through processing environment.

• Proven practical experience in working with the business to streamline requirements and processes for cross-border payments processing

• Excellent Knowledge of ISO20022 payment standard and SWIFT messages

• Familiarity with the regulatory considerations in the countries in APAC region for payments is essential.

• Experience with Global PayPlus product from FINASTRA would be an advantage

• Excellent analytical, troubleshooting, and problem-solving skills

• Strong verbal and written communication skills

• Excellent interpersonal and negotiation skills

• Strong planning, organizational and time management skills

• Self-motivated and possess drive, and ability to work independently and a good team player

• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
  

  We regret to inform that only shortlisted applicants will be notified.

  (Job ID: 10075987)
  

Red Hat's Services team is seeking an experienced and highly skilled Senior Technical Account Manager with an overall 8-10 years of experience, to join us in Singapore for our enterprise customers covering Red Hat OpenStack Platform, Red Hat OpenShift Container Platform.
In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete Red Hat portfolio of products. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Global Support Services, Sales & Services teams to debug, test, and resolve issues.

What You Will Do

• Perform technical reviews & share knowledge to proactively identify & prevent issues

• Understand your customers' technical infrastructures, hardware, processes, and offerings

• Perform initial or secondary investigations and respond to online and phone support requests

• Deliver key portfolio updates and assist customers with upgrades

• Manage customer cases and maintain clear and concise case documentation

• Create customer engagement plans & keep documentation on customer environments updated

• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings

• Engage with Red Hat's field teams, customers to ensure a positive Red Hat product & technology experience and a successful outcome resulting in long-term success

• Communicate how specific Red Hat product road-map align to customer use cases

• Capture Red Hat product capabilities and identify gaps as related to customer use cases through a closed-loop process for each step of the engagement life cycle

• Engage with Red Hat's product engineering teams to help develop solution patterns based on customer engagements and personal experience that guide platform adoption

• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a subject matter expert (SME) and mentor for specific technical and process areas

• Travel to visit customers, partners, conferences, and other events as needed.
  

What You Will Bring:

• Bachelor's degree in science or a technical field; engineering or computer science

• Competent reading and writing skills in English

• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support

• Upstream involvement in open source projects is a plus

• Singapore citizenship or authorization to work in Singapore.

RHOCP Skills 

• Experience in Red Hat OpenShift Container Platform (RHOCP) or Kubernetes or Dockers cluster management

• Understanding of RHOCP Architecture & different types of RHOCP installations

• Experience in RHOCP Troubleshooting and data/logs collection 

• Strong working knowledge of Prometheus and Grafana open source monitoring solutions will be considered a plus

Red Hat OpenStack Platform (RHOSP) skills 

• Fundamental understanding of the OpenStack, Container architecture, and administration experience across all working components

• Deep understanding and troubleshooting skills on OpenStack core components.

• Deployment and troubleshooting experience of Openstack cluster on bare metal or non-bare metal environments.

• Planning, Designing, and implementation of Openstack products on various hardware.

• Technical and Deep understanding of Ceph cluster storage and its functionalities is a plus.

• Experience with Linux operating system installation, configuration, upgrade, and maintenance 

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat RHEL / OpenShift Container Platform / Ansible. You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

What you will do

• Manage and grow customer relationships by delivering attentive, relationship-based support

• Build a sense of trust with customers and serve as their advocate within Red Hat

• Perform technical reviews and share knowledge to identify and prevent issues

• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings

• Create customer engagement plans and keep the documentation on customer environments updated

• Support enterprise customers, implementing automated and containerized cloud application platform solutions

• Perform initial or secondary investigations and respond to online and phone support requests

• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues

• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues

• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas

• Deliver key portfolio updates and help our customers successfully implement upgrades

• Manage customer use cases and maintain clear and concise case documentation

• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption

• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success

• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases

• Travel, as necessary, to visit customers and attend events within the region

What you will bring

• 3+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization

• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support

• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with a focus on detail

• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and micro-services on container platforms

• Plus to be Singaporean/SG PR to support Singapore Governments customers

The following are considered a plus:

• Experience with system management, cloud, or automation

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Experience with training and presentation delivery

• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes and automation

• Experience working in DevOps environments

• Experience deploying applications in cloud environments

• Experience developing containerized applications

• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

For more information on the technical account manager role please refer to:

https://www.redhat.com/en/services/support/technical-account-management

https://www.redhat.com/en/blog/tag/technical-account-managers

·        Minimum 12 years of experience delivering complex,enterprise-scale digital platforms, with a strong blend of softwareengineering and delivery leadership.

·        5+ years of experience leading large-scale, multi-stream engineeringprograms using API-first andmicroservices architectures.

·        Strong hands-on background in software development, with theability to:

o   Review code and design decisions

o   Guide teams on implementation approaches and technical trade-offs

·        Proven experience owning end-to-end technical delivery,including:

o   Solution design and system integration

o   Non-functional requirements (performance, security, scalability,resilience)

o   Production readiness and operational stability

·        Practical expertise with modern engineering ecosystems,including:

o   RESTful APIs, event-driven architectures

o   CI/CD pipelines and build automation

·        Strong understanding of DevSecOps practices, including:

o   Automated testing and quality gates

o   Secure coding and vulnerability management

o   Release orchestration and deployment strategies
·        API‑First & Microservices‑Based Payments Platform Delivery

·        Hands‑On Technical Delivery Leadership & Engineering Governance

Requirement is for SC/SPR

The Junior Technical Delivery Manager supports the end to end delivery of technology initiatives by coordinating technical teams, tracking delivery milestones, managing risks and dependencies, and ensuring adherence to project governance standards. The role works closely with senior TDMs, PMs, PMOs, architects, and engineering teams to ensure solutions are delivered on time, within scope, and in compliance with organizational and regulatory standards.

Key Responsibilities include:

Delivery & Execution Support

• Support planning, execution, and tracking of technology deliveries across development, testing, and deployment phases

• Assist in managing delivery plans, milestones, dependencies, and release schedules

• Coordinate day to day delivery activities across development, QA, infrastructure, and DevOps teams

• Track delivery progress and flag risks, issues, or slippages early to senior TDMs / Project Managers

Stakeholder & Team Coordination

• Act as a coordination point between business, technology, vendors, and support teams

• Support engagement with solution architects, system analysts, developers, testers, and infrastructure teams

• Prepare and circulate meeting agendas, minutes, and action trackers

• Follow up on assigned actions to ensure closure within agreed timelines

Governance, Risk & Compliance

• Support adherence to SDLC, change management, release governance, and internal control processes

• Assist in maintaining delivery artefacts

• Support audit, regulatory, and compliance requirements by ensuring documentation completeness and traceability

• Ensure deliverables are reviewed and approved as per governance standards

Reporting & Communication

• Prepare regular delivery status reports, dashboards, and executive summaries

• Track KPIs, milestones, and delivery health metrics

• Support senior TDMs in escalation preparation and management reporting

Vendor & Third Party Support

• Support coordination with external vendors and contract resources

• Track vendor deliverables, timelines, and dependencies

• Escalate potential delivery or quality risks related to third party dependenciesTechnical & Delivery Skills

• Basic understanding of SDLC (Waterfall / Agile / Hybrid)

• Exposure to application development, testing, and deployment processes

• Familiarity with release management, change management, and environment coordination

• Project & Coordination Skills

• Strong organization, tracking, and follow up skills

• Ability to manage multiple tasks and priorities in parallel

• Experience with tools such as Jira, Confluence, MS Project, Excel, or similar tracking tools

Communication & Behavioral Skills

• Clear, structured, and professional communication skills

• Ability to work with cross functional and multicultural teams

• Proactive mindset with strong attention to detail

• Willingness to learn and take increasing ownership over delivery areas

• Awareness of enterprise systems, data flows, and technology components

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

• 2–5 years of experience in PMO support, systems analysis, development coordination, or technical project roles

• Exposure to enterprise, banking, or regulated environments is an advantage

Certifications (Good to Have)

• ITIL Foundation

• Scrum / Agile fundamentals

• PMP / PRINCE2 Foundation (or working towards certification)

Expected Outcomes / Success Measures

• Deliverables and milestones tracked accurately with minimal slippage

• Risks and issues identified early and escalated appropriately

• Clear visibility of delivery status for stakeholders

• Strong alignment with governance, compliance, and audit expectations

• Progressive expansion of ownership over delivery streams