Total 546 it analyst job vacancies in Information Technology category

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Job Description:

• Maintain and enhance IT policies, processes and controls to ensure regulatory compliance and effective risk management.
• Lead end-to-end IT audits and regulatory inspections, including response coordination and remediation tracking.
• Assess control gaps against MAS guidelines and monitor corrective actions with stakeholders.
• Provide guidance on IT risk matters and update management on audit and regulatory developments.

Requirements:

• At least 5 years of experience in IT governance, audit, technology risk or IT compliance.
• Strong understanding of MAS TRM and relevant IT governance frameworks (e.g. NIST, ISO 27001).
• Experience in managing IT audits and engaging regulators such as the Monetary Authority of Singapore.

To apply, please include the following details inside your CV for faster processing:

• Reasons for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Summary

Support digitalisation initiatives by developing dashboards to improve visibility of operational risks and hazards. This role focuses on creating user-friendly data visualisation tools to enhance workplace safety and decision-making.

Job Responsibilities

• Design and develop dashboards to visualise risks and hazards across operational areas
• Gather and organise data to ensure accuracy and clarity in reporting
• Work with stakeholders to understand requirements and improve dashboard usability
• Maintain and update dashboards to reflect latest data and insights
• Support digitalisation and process improvement initiatives

Requirements

• Diploma in a relevant field (e.g. Engineering, IT, Data Analytics)
• Knowledge of dashboard tools such as Power BI, Power Apps, or similar platforms

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Generate data-driven hypotheses to solve key Product/Business problems

• Use data to identify trends, spot anomalies and deep dive into their root causes

• Partner closely with the broader product and engineering team to design and analyze experiments that drive key product decisions, deep dive into existing data to recommend new product ideas to solve for the most impactful customer problems

• Design and own frontend and backend data specs for new products, while collaborating with engineering teams to ensure accurate and timely data collection, consolidate data from multiple sources to create integrated and scalable views that can be used to drive decision making

• Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements

• Work closely with stakeholders to understand their needs/ pain points to scope up their problems and enhance internal processes through automation and improve productivity

Job Responsibilities:

• Analyse, correlate, interpret and visualise data to uncover trends and patterns.
• Formulate and test threat hunting hypothesis.
• Produce insights and supporting evidence to support decision making.
• Compile and share intel with counterparts for prompt intervention actions.
• Translate concepts and results into reports and presentation for senior stakeholders

Job Requirements:

• Degree in Computer Science / Computer Engineering / Mathematics / Statistics / Data Science and Analytics or equivalent.
• Knowledge of cybersecurity concepts and applications. Candidates with relevant cybersecurity certifications are preferred.
• At least 5 year of experience in data transformation, interpretation, and quantitative data analysis.
• Knowledge of statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, etc.) and experience with their application is preferred.
• Experience in using databases and frameworks for big data analytics such as Hadoop / Hive / Spark, and able to write complex SQL queries.
• Domain knowledge and experience in Computer Networking, Network Security, or System Security is preferred.
• Good writing, communication and presentation skills.
• Fast learner with self-motivation and independence to acquire knowledge on new domains or technologies quickly.

To Apply, please kindly email your updated resume to weizhe.teoh@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R25127749

EA License: 14C7275

Job Overview

We are seeking a skilled and motivated Data/AI Compliance Analyst to join our team. This is a dual-role position that combines data analysis, AI compliance coordination, and AI audit support.

The role will support both data-driven business improvement and the governance, tracking, and follow-up of AI compliance and audit-related actions across internal products and initiatives. The successful candidate will work closely with cross-functional teams to analyse data, improve reporting and operational visibility, and help ensure that AI-related systems, processes, and use cases are properly documented, monitored, and aligned with internal governance, compliance, and audit requirements.

As a Data/AI Compliance Analyst, you will bridge the gap between data, operations, business processes, and AI governance, helping the organisation turn information into actionable insight while strengthening accountability, control, and follow-through on AI risk and compliance matters.

Key Responsibilities

A. Data Analyst Responsibilities

• Analyse business processes and identify opportunities for optimisation through data-driven insights and reporting.

• Collaborate with stakeholders to define key performance indicators (KPIs), business goals, and reporting requirements.

• Conduct data analysis to derive actionable insights that support business decisions, operational improvements, and management reporting.

• Identify, analyse, and interpret trends or patterns in data sets related to business performance, operational issues, system performance, and user behaviour.

• Clean, transform, validate, and maintain data to ensure accuracy and consistency across reporting and analysis.

• Design and maintain dashboards, reports, and visualisations using BI tools such as Power BI and Tableau.

• Support exploratory data analysis to uncover insights and improve understanding of business and system performance.

• Work with product, development, and business teams to improve reporting structures, data visibility, and analytics processes.

• Prepare clear presentations, reports, and summaries of findings for technical and non-technical stakeholders.

• Participate in system and process improvement discussions to ensure alignment between analytics needs and business objectives.

B. Compliance Analyst Responsibilities

• Support the development and maintenance of registers, logs, and documentation related to AI use cases, risks, incidents, controls, and action items.

• Track and follow up on AI compliance, audit, and governance action items, ensuring owners are identified, timelines are monitored, and findings are closed in a timely manner.

• Support internal reviews, governance checks, and audit preparation for AI-related initiatives, including gathering evidence and maintaining organised supporting documentation and audit trails.

• Assist in monitoring adherence to AI governance frameworks, internal policies, and relevant standards or control requirements.

• Work with product, development, and business teams to ensure that AI solutions are supported by required documentation, testing records, issue tracking, and control evidence.

• Help identify compliance gaps, process weaknesses, and control improvement opportunities related to AI systems, workflows, and data handling practices.

• Support the preparation of compliance updates, audit status reports, management summaries, and governance materials.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Statistics, or a related discipline.

• Proven experience in data analysis, reporting, business systems analysis, or business intelligence.

• Strong understanding of business processes, reporting structures, and how data supports decision-making.

• Proficiency in tools such as Excel, SQL, Power BI, Tableau, Python, or similar analytics and reporting platforms.

• Experience in data wrangling, dashboard development, visualisation, and reporting.

• Strong analytical and problem-solving skills with attention to detail.

• Good written and verbal communication skills, with the ability to present findings clearly to both technical and non-technical stakeholders, and to prepare compliance updates, summaries, and status reports.

• Experience in maintaining trackers, registers, logs, action lists, and documentation for compliance or audit purposes.

• Strong organisational skills with the ability to manage multiple follow-ups, monitor action items, and ensure closure.

• Ability to work across teams to coordinate updates, gather evidence, and support governance and audit requirements.

• Proactive, disciplined, and able to drive accountability and follow-through across stakeholders.

• Exposure to AI compliance, AI governance, AI risk management, or AI audit practices will be an advantage.

• Experience in compliance tracking, audit coordination, governance support, risk tracking, or control documentation will be an advantage.

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Responsibilities:

• Gather and analyse user requirements and translate them into application specifications.

• Analyse, design, test, implement, and maintain application systems or web-based applications.

Requirements:

• At least 5 years of experience in systems analysis, design, database design, development, implementation, and quality assurance.

• Good communication, project management, strong analytical, problem-solving skills.

• Has work exposure on the following skillset:

- Java Enterprise Application Development: Angular/AngularJS

- Web Development/Maintenance: ASP/ ASP.NET, Asynchronous JavaScript and XML (AJAX), DHTML

- Web Service Architectural Styles: Representational State Transfer (REST)

- Environments/Systems: MS SQL, Windows

- Platforms: .Net Platforms – Windows Server, Internet Information Services (IIS) Server, Microsoft SQL Server, and SQL Server Integration Services (SSIS), Azure

- Databases: MS SQL

- Frameworks: Model-View-Controller (MVC)

- Programming Languages/Other Languages: Bash/Shell, Cascading Style Sheets (CSS), Extensible Markup Language (XML), HTML, JavaScript, Microsoft C#, PowerShell, SQL, Transact SQL (T-SQL)

- Technologies: ADO.NET, Docker Container, MS SQL, Security Assertion Markup Language (SAML)

- Tools: jQuery, Microsoft Visual Studio

Additional skillset:

• Have good knowledge and skills in Object Oriented Analysis and Design, .Net

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Job Overview

We are seeking a skilled and motivated Data/AI Compliance Analyst to join our team. This is a dual-role position that combines data analysis, AI compliance coordination, and AI audit support.

The role will support both data-driven business improvement and the governance, tracking, and follow-up of AI compliance and audit-related actions across internal products and initiatives. The successful candidate will work closely with cross-functional teams to analyse data, improve reporting and operational visibility, and help ensure that AI-related systems, processes, and use cases are properly documented, monitored, and aligned with internal governance, compliance, and audit requirements.

As a Data/AI Compliance Analyst, you will bridge the gap between data, operations, business processes, and AI governance, helping the organisation turn information into actionable insight while strengthening accountability, control, and follow-through on AI risk and compliance matters.

Key Responsibilities

A. Data Analyst Responsibilities

• Analyse business processes and identify opportunities for optimisation through data-driven insights and reporting.

• Collaborate with stakeholders to define key performance indicators (KPIs), business goals, and reporting requirements.

• Conduct data analysis to derive actionable insights that support business decisions, operational improvements, and management reporting.

• Identify, analyse, and interpret trends or patterns in data sets related to business performance, operational issues, system performance, and user behaviour.

• Clean, transform, validate, and maintain data to ensure accuracy and consistency across reporting and analysis.

• Design and maintain dashboards, reports, and visualisations using BI tools such as Power BI and Tableau.

• Support exploratory data analysis to uncover insights and improve understanding of business and system performance.

• Work with product, development, and business teams to improve reporting structures, data visibility, and analytics processes.

• Prepare clear presentations, reports, and summaries of findings for technical and non-technical stakeholders.

• Participate in system and process improvement discussions to ensure alignment between analytics needs and business objectives.

B. Compliance Analyst Responsibilities

• Support the development and maintenance of registers, logs, and documentation related to AI use cases, risks, incidents, controls, and action items.

• Track and follow up on AI compliance, audit, and governance action items, ensuring owners are identified, timelines are monitored, and findings are closed in a timely manner.

• Support internal reviews, governance checks, and audit preparation for AI-related initiatives, including gathering evidence and maintaining organised supporting documentation and audit trails.

• Assist in monitoring adherence to AI governance frameworks, internal policies, and relevant standards or control requirements.

• Work with product, development, and business teams to ensure that AI solutions are supported by required documentation, testing records, issue tracking, and control evidence.

• Help identify compliance gaps, process weaknesses, and control improvement opportunities related to AI systems, workflows, and data handling practices.

• Support the preparation of compliance updates, audit status reports, management summaries, and governance materials.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Statistics, or a related discipline.

• Proven experience in data analysis, reporting, business systems analysis, or business intelligence.

• Strong understanding of business processes, reporting structures, and how data supports decision-making.

• Proficiency in tools such as Excel, SQL, Power BI, Tableau, Python, or similar analytics and reporting platforms.

• Experience in data wrangling, dashboard development, visualisation, and reporting.

• Strong analytical and problem-solving skills with attention to detail.

• Good written and verbal communication skills, with the ability to present findings clearly to both technical and non-technical stakeholders, and to prepare compliance updates, summaries, and status reports.

• Experience in maintaining trackers, registers, logs, action lists, and documentation for compliance or audit purposes.

• Strong organisational skills with the ability to manage multiple follow-ups, monitor action items, and ensure closure.

• Ability to work across teams to coordinate updates, gather evidence, and support governance and audit requirements.

• Proactive, disciplined, and able to drive accountability and follow-through across stakeholders.

• Exposure to AI compliance, AI governance, AI risk management, or AI audit practices will be an advantage.

• Experience in compliance tracking, audit coordination, governance support, risk tracking, or control documentation will be an advantage.

Job Overview

We are seeking a skilled and motivated Data/AI Compliance Analyst to join our team. This is a dual-role position that combines data analysis, AI compliance coordination, and AI audit support.

The role will support both data-driven business improvement and the governance, tracking, and follow-up of AI compliance and audit-related actions across internal products and initiatives. The successful candidate will work closely with cross-functional teams to analyse data, improve reporting and operational visibility, and help ensure that AI-related systems, processes, and use cases are properly documented, monitored, and aligned with internal governance, compliance, and audit requirements.

As a Data/AI Compliance Analyst, you will bridge the gap between data, operations, business processes, and AI governance, helping the organisation turn information into actionable insight while strengthening accountability, control, and follow-through on AI risk and compliance matters.

Key Responsibilities

A. Data Analyst Responsibilities

• Analyse business processes and identify opportunities for optimisation through data-driven insights and reporting.

• Collaborate with stakeholders to define key performance indicators (KPIs), business goals, and reporting requirements.

• Conduct data analysis to derive actionable insights that support business decisions, operational improvements, and management reporting.

• Identify, analyse, and interpret trends or patterns in data sets related to business performance, operational issues, system performance, and user behaviour.

• Clean, transform, validate, and maintain data to ensure accuracy and consistency across reporting and analysis.

• Design and maintain dashboards, reports, and visualisations using BI tools such as Power BI and Tableau.

• Support exploratory data analysis to uncover insights and improve understanding of business and system performance.

• Work with product, development, and business teams to improve reporting structures, data visibility, and analytics processes.

• Prepare clear presentations, reports, and summaries of findings for technical and non-technical stakeholders.

• Participate in system and process improvement discussions to ensure alignment between analytics needs and business objectives.

B. Compliance Analyst Responsibilities

• Support the development and maintenance of registers, logs, and documentation related to AI use cases, risks, incidents, controls, and action items.

• Track and follow up on AI compliance, audit, and governance action items, ensuring owners are identified, timelines are monitored, and findings are closed in a timely manner.

• Support internal reviews, governance checks, and audit preparation for AI-related initiatives, including gathering evidence and maintaining organised supporting documentation and audit trails.

• Assist in monitoring adherence to AI governance frameworks, internal policies, and relevant standards or control requirements.

• Work with product, development, and business teams to ensure that AI solutions are supported by required documentation, testing records, issue tracking, and control evidence.

• Help identify compliance gaps, process weaknesses, and control improvement opportunities related to AI systems, workflows, and data handling practices.

• Support the preparation of compliance updates, audit status reports, management summaries, and governance materials.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, Statistics, or a related discipline.

• Proven experience in data analysis, reporting, business systems analysis, or business intelligence.

• Strong understanding of business processes, reporting structures, and how data supports decision-making.

• Proficiency in tools such as Excel, SQL, Power BI, Tableau, Python, or similar analytics and reporting platforms.

• Experience in data wrangling, dashboard development, visualisation, and reporting.

• Strong analytical and problem-solving skills with attention to detail.

• Good written and verbal communication skills, with the ability to present findings clearly to both technical and non-technical stakeholders, and to prepare compliance updates, summaries, and status reports.

• Experience in maintaining trackers, registers, logs, action lists, and documentation for compliance or audit purposes.

• Strong organisational skills with the ability to manage multiple follow-ups, monitor action items, and ensure closure.

• Ability to work across teams to coordinate updates, gather evidence, and support governance and audit requirements.

• Proactive, disciplined, and able to drive accountability and follow-through across stakeholders.

• Exposure to AI compliance, AI governance, AI risk management, or AI audit practices will be an advantage.

• Experience in compliance tracking, audit coordination, governance support, risk tracking, or control documentation will be an advantage.

Responsibilities:

• Support the organisation's data centre services through monitoring and management for system, network and facilities
• Perform computer operations including account and tape management
• Incident management and act as escalation point to any facilities and system / network
• Manage and administer the service desk operations
• System alert monitoring and perform necessary escalation
• Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
• Assist in planning and execution of disaster recovery activities
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Review of the data centre operations and report any gaps and issues
• Maintain proper IT documentation and prepare monthly reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg.

Details of the Division and Team:

Buildings and Merger & Acquisitions IT team sits within the Deutsche Bank Group Technology Infrastructure Division in the End User Computing function. It delivers cross division technology programmes aligned to the banks Real Estate activities around the globe.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangement

• 25 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities:

• Act as the key delivery partner for TDI (IT Infrastructure organisation) into GRE (the Global Real Estate organisation)

• Manage the regional portfolio of all the cross TDI delivery projects and programmes required to enable successfully delivery of the GRE APAC Global Real Estate portfolio (New office construction, major office moves, consolidation or exit of offices ) Feasibility, Due Diligence & Budgeting prior to new programme approval)

• Accountable for

  - Managing the Programme and project managers ( typically externals) delivering the programmes in the regional portfolio

  - Ensuring delivery is aligned to current and/or future TDI technology strategy

  - Management and escalation of issues and risk’s within TDI and the GRE business partner community

  - Effective communications and reporting of programme/projects to TDI & GRE senior management

  - Prepare and deliver Project Council & Steering Committee presentations

  - Providing control and transparency of the portfolio by ensuring adherence to TDI & GRE project methodology and governance.

  - Managing Budgets & Financials

  - Reviewing and preparing the TDI approach with the Project managers and the TDI Global leads for technical, financial and delivery activities.

  - Communication and engagement with GRE regional Business Partners, Project Sponsors, 3rd party suppliers as well as Business and CIO stake holders.

Your skills and experience:

• Minimum 5 years of delivering IT for Real Estate programmes in the financial services sector

• Overall IT project leadership responsibility for delivering all elements of IT for large scale real estate programmes.

• Minimum 10 years relevant Progamme and Project management experience managing IT Infrastructure integration and deployment projects regionally and/or globally - preferably in the financial services sector.

• Experience of relocation of Trading floors and live trading environments.

• Evidence of successfully delivering complex multi-year programmes 

• Ability to work independently with remote and matrix management – self starter

• Excellent communication skills up to director and managing director level.

• Able to communicate effectively and clearly at every level (up, down and laterally)

• Identify and know and understand target audience

• Clear and concise communications of ideas, instructions

• Clear written and verbal communications (presentations)

• Conflict and influence management

• Strong negotiating skills

• Sound understanding of IT infrastructure , its delivery and service handover requirements. Assertive and proactive in managing issues and risks. Strong problem-solving skills (facilitate and drive solutions, options, alternatives)

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Job Summary

We are looking for a Cybersecurity Data Analyst to analyze large-scale data, detect emerging cyber threats early, and collaborate with teams to take proactive actions that protect systems and reduce risk.

Mandatory Skill-set

• Must have 3+ years of experience in data transformation, analysis, and working with large datasets;
• Degree in Computer Science, Computer Engineering, Mathematics, Statistics, Data Science, Analytics, or a related field;
• Familiar with statistical concepts like regression, distributions, and hypothesis testing, with practical usage preferred;
• Hands-on experience with databases and big data tools such as Hadoop, Hive, or Spark, and strong SQL skills for complex queries;
• Experience in Computer Networking, Network Security, or System Security is preferred, along with strong SQL skills and hands-on exposure to big data tools and analytics frameworks;
• Good understanding of cybersecurity concepts; relevant certifications are a plus.

Desired Skill-set

• Good communication, writing, and presentation skills, with a self-motivated attitude and the ability to quickly learn and adapt to new technologies and domains.

Responsibilities

• Analyze, correlate, and visualize data to identify trends, patterns, and anomalies;
• Develop and test threat-hunting hypotheses to proactively identify potential cyber threats;
• Generate actionable insights with supporting evidence to support decision-making;
• Share threat intelligence with relevant teams to enable timely response and intervention;
• Translate findings into clear reports and presentations for senior stakeholders.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Etiqa is looking for a dynamic individual to join our team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• To support/enhance the Life Integral System in particular for Product Launch (Including Whole Life, Endowment and specifically Investment Link Products) and Day 2 enhancements.
• Able to work effectively with the internal IT & Business teams, as well as, vendor (where applicable) to meet the Initiatives/Change Request timelines
• Act as intermediary between Biz Users and Interfacing Systems, including translating business requirement into functional specification.
• Responsible for updates on system /project related activities.
• Understand functionalities and technical aspects of the system; analyze technical impact on interfacing systems.
• Provide system design solution, development of system design and technical documents, programming and Code Review
• Provide maintenance and ongoing enhancement and production support of the Life Integral system.
• Ensure that all application development performed is in –line with the Software Development Life Cycle (SDLC) and IT Governance & MAS requirements.
• Standardize SMART400 technology within IT
  

IDEAL CANDIDATE

• Bachelor's degree in Information Technology, Computer Science, or related field;
• At least 10 years of working experience in Insurance IT, in particular in the both conventional and ILP and Indexed Universal Life Product Launch domain.
• Experience in Integral Life, Life/Asia Application supporting product launches, major enhancements would be preferred
• Knowledge and Experience in Design, Solutioning and Development of Life Integral AS400 is required.

Responsibilities

1. Work closely with UAT Team Lead to ensure requirements and scope are clearly understood.
2. Conduct UAT testing for business deliverables including new markets or products, application decommissions, operational improvements, and industry-driven regulatory changes.
3. Assist Test Lead to track UAT issues, and publish daily EOD test status.
4. Perform end to end testing with full understanding of the Business Requirements and Functional Specs.
5. Communicate to UAT Team Lead on open issues and defects, run book execution progress, and risks.
6. Ensure UAT artifacts and sign-offs are saved as the UAT audit trail.
7. Learn and master TOSCA tool which is a software testing tool used to design test cases and automate end to end testing

Requirements

· Knowledge in at least on one of the following would be advantageous:
- Electronic Banking (e.g. internet banking)
- Channels Banking (e.g. File transfer service, SWIFTnet)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs
· Experience in writing testing SOP or setup/manual guide.
· Experience in System Testing

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Role Overview

The Technical Analyst engineer is the engine room of the Client Experience department, reporting directly to the AI Lead. You will bridge the gap between technical infrastructure and business intelligence by building and maintaining the department’s automation stack—using Zendesk and Python—while applying AI/LLM knowledge to enhance support capabilities. You will also serve as the team’s data anchor, performing deep-dive financial reconciliations and building automated dashboards to drive data-led decision-making.

Key Responsibilities

1. Automation & AI Integration
• Zendesk & SaaS Optimization: Architect and maintain Zendesk triggers, automations, and complex workflows;
• Python-Led Automation: Develop and deploy Python scripts to automate repetitive manual tasks.
• AI Feature Deployment: Implement and tune advanced AI features within SaaS, managing knowledge base training and basic RAG (Retrieval-Augmented Generation) logic.
2. Data Tools & Reporting
• Advanced Data Analysis: Use tools extensively for high-stakes data cleaning, financial reconciliation, and analysis (advanced formulas and Power Query required).
• BI Dashboarding: Build and maintain automated reports to track KPIs and operational health.
• Management Reporting: Prepare regular operations and analysis reports, translating raw data into insights for Finance and Management teams.
3. Process Improvement & Collaboration
• Workflow Refinement: Support the optimization of processes, rules, and SOPs to improve efficiency, transparency, and internal control.
• Cross-functional Alignment: Work closely with Payment, Finance, IT, and Product teams to drive system improvements and handle security-related whitelisting or response tasks.

• Platform Expertise: Hands-on experience with Zendesk Administration (workflows, triggers, and app integrations).

• Advanced Data Skills: Expert-level Excel (Power Query, Pivot Tables, and complex financial reconciliation); experience with SQL and BI tools.
• Automation & Scripting (Preferrable): Proficiency in Python for business process automation and data extraction; experience with APIs and Webhooks.
• AI Literacy (Preferrable): A foundational understanding of LLMs and how to apply them within a customer experience or operational framework.

What we can offer you:

• Life Insurances
• Team Building