Total 107 job vacancies by Express Pte. Ltd.

The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems supported by the HRIS team. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. System Maintenance (5% of time): Assist in the review, testing and implementation of HRMS upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Document process and results.
2. Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
3. Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
4. Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
5. Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
6. Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.

Requirements

• Min Degree
• Office Hours/ 5 Days
• Excellent communication skills is a must
• Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to leonleong@recruitexpress.com.sg (Attn: Human Resource (HRIS))

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities

• Coding knowledge in Java and familiarity with related frameworks. 
• Experience with SQL and leveraging databases for data analysis.
• Experience in ITIL practices, including incident, problem, and change management. 
• Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 
• Willingness to participate in on-call rotations and provide weekend coverage as needed.
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Deliver daily support for business applications and databases, addressing system bugs, database issues, and implementing enhancements promptly
• Convert business processes and rules into well-defined data requirements and system specifications
• Design and enhance database structures to support accurate reporting and efficient data retrieval
• Create and maintain conceptual, logical, and physical data models
• Support the deployment of application updates, patches, and database migrations
• Manage and administer user access for applications and databases
• Perform system and application testing to validate performance and functionality prior to releases
• Monitor database health, troubleshoot performance issues, and implement optimization strategies
• Take ownership of IT audits and business continuity planning (BCP)
• Ensure adherence to IT governance, security policies, and best practices
• Provide backup support for IT operations when required

Job Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related discipline
• Minimum of 5 years’ experience in application and database management roles
• Familiarity with SICS and SAP Business Intelligence is highly advantageous
• Proficient in MS SQL databases and scripting
• Strong expertise in database design, data modeling, and query performance tuning
• Solid technical, analytical, and problem-solving capabilities
• Able to work both independently and collaboratively within a team

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Roles & Responsibilities

This entry-level position supports the Fuel Department across fuel operations, data analysis, and digital initiatives, while providing exposure to marine fuel strategy and sustainability developments.

The role is designed to develop future talent, offering opportunities to contribute to operational efficiency, data-driven decision-making, and cross-regional collaboration, particularly with stakeholders in Singapore and Japan.

1. Fuel Operations Support

• Assist in monitoring marine fuel procurement activities, including price tracking and supplier evaluation
• Support the preparation of operational reports and performance analyses
• Assist in handling fuel-related disputes and maintaining claims documentation

2. Data Analysis & Reporting

• Collect, organize, and analyze fuel-related data (e.g., pricing, consumption, and trends)
• Develop and maintain dashboards and reports for internal stakeholders
• Support data-driven initiatives to enhance cost efficiency and transparency

3. Digital & Process Improvement Initiatives

• Support ongoing digital transformation projects within the Fuel Department
• Assist in the development, testing, and implementation of analytical tools and systems
• Identify opportunities to streamline workflows and improve operational processes

4. Sustainability & Regulatory Support

• Assist in tracking fuel emissions and environmental performance
• Support the preparation of reports aligned with internal decarbonisation goals and external regulatory requirements (e.g., IMO, FuelEU, ISCC)
• Conduct research on alternative fuels and emerging industry developments

5. Stakeholder Coordination

• Liaise with internal departments (Operations, Technical, Finance) to support data and reporting requirements
• Coordinate with regional stakeholders, including teams in Japan
• Assist in preparing presentations, reports, and documentation for management

Job Requirements

Skills

• Strong analytical and problem-solving capabilities
• Proficiency in Microsoft Excel; familiarity with data tools (e.g., Python, Power BI) is an advantage
• Good organizational and time management skills with attention to detail
• Effective communication and interpersonal skills, with the ability to work across teams

Language Requirements

• Proficient in English (spoken and written)
• Fluency in Japanese (spoken and written) is an advantage to support regional collaboration

Additional Requirements / Advantages

• Experience or exposure to AI or Agentic AI-related workflows is an advantage
• Knowledge of the bunker fuel market, including fuel types (e.g., HSFO, LSMGO), bunker standards, and international regulations is preferred
• Prior experience in maritime shipping is required

Our client is Co-founded in 2019 by a leading US private equity company and management, the Company has rapidly grown to become the largest owner-operator of self-storage in Asia with nearly US$1.2 billion of AUM and over 370 locations: with operations in Singapore, China, Hong Kong, South Korea, Japan, Malaysia, Thailand, andAustralia. The Company is targeting to become the dominant self-storage platform in Asia-Pacific over the next five years through organic growth and strategic M&A. 

The Company is seeking to create a new Regional Head of Technology role to support the Company through its next phase of growth and beyond.

Role Summary:

The Systems Analyst will be responsible for managing and optimizing the company’s Call Center Solution, Property Management System (PMS), Online Booking Platform and CRM. This role ensures these platforms work seamlessly together through effective API integrations, data synchronization, and process automation. The analyst will serve as the bridge between business teams and technical teams to ensure system reliability, scalability and consistent customer experience across channels.

Duties & Responsibilities:

1. Systems Ownership & Support

• Act as system owner and subject matter expert for call center, PMS, online booking, and HubSpot platforms.
• Provide day-to-day support, troubleshooting, and issue resolutionfor system incidents.
• Maintain system configurations, user access, and documentation.
• Monitor performance and proactively recommend improvements or automation opportunities.

2. Business Analysis & Process Optimization

• Collaborate with business stakeholders (Customer Service, Sales,Operations, Marketing) to gather requirements and translate them into technical specifications.
• Analyze workflows and propose enhancements to improve customer engagement, lead management, and booking conversions.
• Lead testing, validation, and deployment of new system features or updates.

3. API Integration & Data Flow Management

• Design, document, and manage integrations between the PMS, HubSpot, online booking system, and call center platform.
• Collaborate with internal developers or external vendors to implement RESTful APIs or middleware solutions for real-time dataexchange.
• Ensure synchronization of key data such as customer profiles,leads, bookings, and property availability.
• Maintain data integrity, monitoring data flows and identifyingdiscrepancies across platforms.

4. CRM Management

• Manage CRM configuration, workflows, pipelines, andautomation rules.
• Ensure seamless lead capture, follow-up automation, and customer lifecycle tracking.
• Integrate CRM with booking and call center systems to createunified customer insights.
• Support marketing and sales teams with dashboard and report creation.

5. Vendor & Stakeholder Coordination

• Liaise with software vendors and service providers for enhancements, troubleshooting, and performance issues.
• Participate in vendor assessments and system upgrade planning.
• Communicate release notes, downtime, and changes to relevant stakeholders.

6. Governance, Security & Compliance

• Ensure all systems comply with IT security and data protectionstandards.
• Support internal and external audits related to system usage,access, and data management.

Job Requirements

• Bachelor’s degree in Information Systems, Computer Science, or related discipline.
• 3–5 years of experience as a Systems Analyst, Application Specialist, or Technical Business Analyst.
• Hands-on experience with Zendesk/HubSpot CRM, Property Management Systems, Call Center Platforms, and Online Booking Solutions.
• Strong experience in API integration, RESTful services, and data flow management.
• Familiarity with SQL, data mapping, and middleware tools (e.g., Zapier, Make, or custom integration frameworks).
• Demonstrated ability to document processes, create system diagrams, and perform root-cause analysis.

Excellent communication skills with both technical and business stakeholders.

Skills& Competencies:

• Strong analytical and technical troubleshooting skills.
• Detail-oriented with a passion for clean data and scalable processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Strong project management and cross-functional collaboration skills.
• Growth mindset with a focus on automation and continuous improvement.

• Experience with systems such as Zendesk/Hubspot, Genesys,Opera PMS, or custom booking platforms.
• Exposure to APIs or CRM-to-ERP integrations.
• Understanding of automation tools, reporting dashboards,and workflow design.

For this role, the compensation package includes VB up to 3 months.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Manage and support business systems, including call center, booking, and CRM platforms

Provide daily system support, troubleshooting, and user access management

Work with stakeholders to gather requirements and improve business processes

Analyze workflows and recommend system enhancements and automation opportunities

Support system testing, implementation, and upgrades

Coordinate system integrations and ensure smooth data flow across platforms

Maintain data accuracy and monitor system performance

Manage CRM configurations, workflows, and reporting dashboards

Liaise with vendors and internal teams for issue resolution and enhancements

Ensure compliance with data security and governance standards

Assist with documentation, reporting, and ad-hoc tasks as assigned

Job Requirements

• Minimum Bachelor’s degree in Information Systems, Computer Science, or related discipline.
• Minimum 3–5 years of experience as a Systems Analyst, Application Specialist, or Technical Business Analyst.
• Hands-on experience with Zendesk/HubSpot CRM, Property, Management Systems, Call Center Platforms, and Online Booking Solutions will be added advantage
• Strong experience in API integration, RESTful services, and data flow management will be added advantage
• Familiarity with SQL, data mapping, and middleware tools (e.g., Zapier, Make, or custom integration frameworks) will be added advantage

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

DUTIES ANDRESPONSIBILITIES:

• Proactively identify and engage with high-value business opportunities and potential clients who can significantly benefit from advanced AI and machine learning solutions.
• Deeply understand client business challenges, pain points, and strategic goals, translating them into clear, solvable AI/ML problems.
• Design end-to-end AI solutions, articulating compelling value propositions and the strategic roadmap for adoption.
• Conduct in-depth assessments of client data infrastructure, data governance, data quality, and overall data maturity.
• Make expert judgment calls on data "AI-readiness" and provide actionable recommendations for data improvement, gap identification, and strategic data capitalization opportunities.
• Rapidly develop functional AI prototypes and Proof-of-Concepts (POCs) that are architecturally sound, adhere to best practices for maintainability, and are designed for production.
• Continuously research and evaluate the latest AI advancements, including Generative AI, Large Language Models (LLMs), Deep Learning, and MLOps methodologies. Synthesize findings into actionable insights, influencing our company's strategic roadmap, service offering development, and contributing to industry thought leadership through presentations to leadership and external forums (moderate to high emphasis).
• Collaborate effectively with the internal AI Production team, ensuring prototypes and solution designs are well-documented, understood, and seamlessly integrated into the full development lifecycle.
• Clearly define the business case, expected return on investment (ROI), and measurable benefits of proposed AI/ML implementations, simplifying complex technical concepts for non-technical audiences.

QUALIFICATIONS:

• Proven experience in designing, developing, and deploying functional AI/ML prototypes that demonstrate business value and are engineered for production.
• Expert proficiency in Python and extensive experience with core AI/ML libraries (e.g., scikit-learn, TensorFlow, PyTorch).
• Demonstrated hands-on experience with Generative AI and Large Language Models (LLMs), including frameworks like LangChain, for designing and prototyping novel applications.
• Strong practical experience with Google Cloud Platform (GCP) services relevant to AI/ML (e.g., Vertex AI, BigQuery, Cloud Storage, Dataflow, Cloud Functions).
• Proficiency with Docker for containerization and a foundational understanding of container orchestration(e.g., Kubernetes concepts for GKE).
• Solid understanding of MLOps principles for reproducibility, experiment tracking (e.g., MLflow, VertexAI ML Metadata/Model Registry), and model versioning.
• High-level expertise in data governance frameworks, data quality assessment (including tools/libraries like Great Expectations), metadata management (e.g., Google Cloud DataCatalog), and data architecture principles.
• Strong expertise in distributed computing and parallel processing techniques is vital for handling large-scale AI workloads.
• A proven track record of innovations and executions in deep learning, demonstrated through shipping products or first-author publications at leading AI conferences, is a strong differentiator.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

Location: West
Salary: Up to $14K + AWS + VB (Depending on experience)

Job Scope:

1. Lead and oversee the Savoury Application Laboratory, managing projects from initiation through adoption or termination in line with defined technical, quality, and business parameters.

2. Provide strategic and operational leadership to the Savoury Application Team, fostering close collaboration with Flavour R&D, Category, Portfolio to deliver innovation, customer solutions, and new business wins.

3. Define, implement, and monitor measurable KPIs to ensure team performance is aligned with regional and corporate business objectives.

4. Work closely with Portfolio for library updates and improvement projects

5. Act as the first point of contact for Project Management, using project tools for project assignment and monitoring for R&D savoury team.

6. Drive continuous improvement by identifying, evaluating, and implementing new application technologies to enhance or optimize existing processes.

8. Evaluate and recommend new application methods, ingredients, projects, equipment, and technologies, proactively addressing current and potential technical challenges.

9. Lead the introduction, commissioning, troubleshooting, and optimization of application machinery to strengthen prototype processing capabilities.

10. Guide, mentor, and develop technologists to ensure effective project execution, proactive innovation, and smooth project progression.

11. Deliver structured training and coaching to technologists and affiliates on new technologies, equipment, and application methodologies.

12. Act as a regional application consultant, providing technical training, knowledge transfer, and advisory support to affiliates.

13. Ensure application laboratories and equipment are maintained in safe, efficient, and compliant operating condition.

14. Uphold high standards of laboratory housekeeping, safety, and operational discipline.

15. Provide leadership and resources to ensure full compliance with environmental, health, and safety (EHS) management systems, legal requirements, and internal procedures.

16. Promote EHS awareness through training and engagement, maintaining documented evidence of compliance and continuous improvement.

17. Ensure adherence to Group’s Charter of Corporate Behaviour, Code of Conduct, and Employee Handbook requirements.

18. Perform additional job-related duties as required to support business and organizational needs.

Job Requirements:

• Min. Degree in any relevant field
• Min. 6-7 years relevant experience in flavour/ fragrance preferably in savoury department
• Have supervisory experience managing a team

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

Our client is Co-founded in 2019 by a leading US private equity company and management, the Company has rapidly grown to become the largest owner-operator of self-storage in Asia with nearly US$1.2 billion of AUM and over 370 locations: with operations in Singapore, China, Hong Kong, South Korea, Japan, Malaysia, Thailand, andAustralia. The Company is targeting to become the dominant self-storage platform in Asia-Pacific over the next five years through organic growth and strategic M&A. 

The Company is seeking to create a new Regional Head of Technology role to support the Company through its next phase of growth and beyond.

Role Summary:

The Systems Analyst will be responsible for managing and optimizing the company’s Call Center Solution, Property Management System (PMS), Online Booking Platform and CRM. This role ensures these platforms work seamlessly together through effective API integrations, data synchronization, and process automation. The analyst will serve as the bridge between business teams and technical teams to ensure system reliability, scalability and consistent customer experience across channels.

Duties & Responsibilities:

1. Systems Ownership & Support

• Act as system owner and subject matter expert for call center, PMS, online booking, and HubSpot platforms.
• Provide day-to-day support, troubleshooting, and issue resolutionfor system incidents.
• Maintain system configurations, user access, and documentation.
• Monitor performance and proactively recommend improvements or automation opportunities.

2. Business Analysis & Process Optimization

• Collaborate with business stakeholders (Customer Service, Sales,Operations, Marketing) to gather requirements and translate them into technical specifications.
• Analyze workflows and propose enhancements to improve customer engagement, lead management, and booking conversions.
• Lead testing, validation, and deployment of new system features or updates.

3. API Integration & Data Flow Management

• Design, document, and manage integrations between the PMS, HubSpot, online booking system, and call center platform.
• Collaborate with internal developers or external vendors to implement RESTful APIs or middleware solutions for real-time dataexchange.
• Ensure synchronization of key data such as customer profiles,leads, bookings, and property availability.
• Maintain data integrity, monitoring data flows and identifyingdiscrepancies across platforms.

4. CRM Management

• Manage CRM configuration, workflows, pipelines, andautomation rules.
• Ensure seamless lead capture, follow-up automation, and customer lifecycle tracking.
• Integrate CRM with booking and call center systems to createunified customer insights.
• Support marketing and sales teams with dashboard and report creation.

5. Vendor & Stakeholder Coordination

• Liaise with software vendors and service providers for enhancements, troubleshooting, and performance issues.
• Participate in vendor assessments and system upgrade planning.
• Communicate release notes, downtime, and changes to relevant stakeholders.

6. Governance, Security & Compliance

• Ensure all systems comply with IT security and data protectionstandards.
• Support internal and external audits related to system usage,access, and data management.

Job Requirements

• Bachelor’s degree in Information Systems, Computer Science, or related discipline.
• 3–5 years of experience as a Systems Analyst, Application Specialist, or Technical Business Analyst.
• Hands-on experience with Zendesk/HubSpot CRM, Property Management Systems, Call Center Platforms, and Online Booking Solutions.
• Strong experience in API integration, RESTful services, and data flow management.
• Familiarity with SQL, data mapping, and middleware tools (e.g., Zapier, Make, or custom integration frameworks).
• Demonstrated ability to document processes, create system diagrams, and perform root-cause analysis.

Excellent communication skills with both technical and business stakeholders.

Skills& Competencies:

• Strong analytical and technical troubleshooting skills.
• Detail-oriented with a passion for clean data and scalable processes.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Strong project management and cross-functional collaboration skills.
• Growth mindset with a focus on automation and continuous improvement.

• Experience with systems such as Zendesk/Hubspot, Genesys,Opera PMS, or custom booking platforms.
• Exposure to APIs or CRM-to-ERP integrations.
• Understanding of automation tools, reporting dashboards,and workflow design.

For this role, the compensation package includes VB up to 3 months.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

1.      Process Engineering & Governance

• Framework Design: Develop, document, and implement the organization’s first comprehensive Software Asset Management (SAM) policy and procedural manual.
• Standardization: Establish standardized workflows for software requests, approvals, procurement, deployment, and eventual retirement.
• Governance Oversight: Act as the primary gatekeeper for software standards, ensuring all departments adhere to established procurement and security protocols.
• Continuous Improvement: Periodically review and refine processes to eliminate bottlenecks, reduce manual intervention, and improve the "speed to desk" for new software requests.

2. Budgetary Control & Financial Optimization

• Budget Management: Take full ownership of the software licensing budget. Track actual expenditures against forecasts and provide regular "Spend vs Budget" reports to Finance and Executive leadership.
• Demand Forecasting: Conduct regular "census" communications with business units to determine total license requirements for annual renewals and ad-hoc growth.
• License Harvesting: Implement a proactive "harvesting" process to identify and reclaim underutilized or "zombie" licenses before purchasing new seats.
• Cost Allocation: Manage the internal chargeback or show-back models to ensure software costs are accurately attributed to the correct departments or cost centers.

3. Strategic Negotiations & Vendor Management

• Commercial Leadership: Lead all commercial negotiations for software renewals and new purchases, utilizing usage data to drive favorable pricing, terms, and conditions.
• Stakeholder Collaboration: Partner with business teams and technical leads to understand their functional needs while ensuring they align with the broader company strategy.
• Vendor Consolidation: Identify overlapping toolsets across the organization (e.g., multiple project management or CRM tools) and lead initiatives to consolidate vendors to increase leverage and reduce complexity.

4. Procurement Approval & Executive Communication

• Justification & Business Cases: Prepare detailed explanations and business cases for senior management to justify software expenditures, renewals, and new tool adoptions.
• Approval Management: Formally raise procurement requests and manage the end-to-end sign-off process, ensuring all necessary stakeholders have reviewed the commercial and operational impact.
• Advisory Support: Serve as the subject matter expert for leadership, answering complex queries regarding licensing models, cost-benefit analyses, and the strategic necessity of specific software purchases.
• Reporting: Create high-level summaries for executive review that simplify technical licensing metrics into actionable business insights.

5. License Operations & Compliance

• Centralized Inventory: Maintain a "Single Source of Truth" for all software entitlements, contracts, proof of purchase, and maintenance agreements.
• Allocation& Provisioning: Oversee the distribution of license keys and the allocation of seats via various application administrative consoles (e.g., Google Workspace, Adobe Creative Cloud, SuccessFactors, Zoom, Docusign etc.).
• Compliance Management: Ensure the organization remains 100% compliant with EULAs and SaaS terms of service through regular internal reconciliation of deployments against entitlements.

QUALIFICATIONS AND EXPERIENCES:

• Experience: 5+ years of experience in Software Asset Management, IT Procurement, or IT Operations.
• Process Development: Proven track record ofdesigning and implementing organizational processes from the ground up.
• SaaS Expertise: Deep understanding of SaaS subscription models, "True-up" processes, and cloud-based licensing metrics.
• Financial Literacy: Strong ability to manage budgets, perform ROI analysis, and present financial data to non-technical stakeholders.
• Negotiation Skills: Excellent communication and influence skills, with experience leading high-value contract negotiations.

Preferred:

• Certifications: CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent.
• Advanced Data Skills: High proficiency in Excel/Google Sheets (Pivot Tables, Lookups) and data visualization tools for manual tracking and reporting.
• Administrative Console Experience: Proven familiarity with allocating and provisioning licenses through various cloud software (SaaS) admin consoles.

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

1.      Process Engineering & Governance

• Framework Design: Develop, document, and implement the organization’s first comprehensive Software Asset Management (SAM) policy and procedural manual.
• Standardization: Establish standardized workflows for software requests, approvals, procurement, deployment, and eventual retirement.
• Governance Oversight: Act as the primary gatekeeper for software standards, ensuring all departments adhere to established procurement and security protocols.
• Continuous Improvement: Periodically review and refine processes to eliminate bottlenecks, reduce manual intervention, and improve the "speed to desk" for new software requests.

2. Budgetary Control & Financial Optimization

• Budget Management: Take full ownership of the software licensing budget. Track actual expenditures against forecasts and provide regular "Spend vs Budget" reports to Finance and Executive leadership.
• Demand Forecasting: Conduct regular "census" communications with business units to determine total license requirements for annual renewals and ad-hoc growth.
• License Harvesting: Implement a proactive "harvesting" process to identify and reclaim underutilized or "zombie" licenses before purchasing new seats.
• Cost Allocation: Manage the internal chargeback or show-back models to ensure software costs are accurately attributed to the correct departments or cost centers.

3. Strategic Negotiations & Vendor Management

• Commercial Leadership: Lead all commercial negotiations for software renewals and new purchases, utilizing usage data to drive favorable pricing, terms, and conditions.
• Stakeholder Collaboration: Partner with business teams and technical leads to understand their functional needs while ensuring they align with the broader company strategy.
• Vendor Consolidation: Identify overlapping toolsets across the organization (e.g., multiple project management or CRM tools) and lead initiatives to consolidate vendors to increase leverage and reduce complexity.

4. Procurement Approval & Executive Communication

• Justification & Business Cases: Prepare detailed explanations and business cases for senior management to justify software expenditures, renewals, and new tool adoptions.
• Approval Management: Formally raise procurement requests and manage the end-to-end sign-off process, ensuring all necessary stakeholders have reviewed the commercial and operational impact.
• Advisory Support: Serve as the subject matter expert for leadership, answering complex queries regarding licensing models, cost-benefit analyses, and the strategic necessity of specific software purchases.
• Reporting: Create high-level summaries for executive review that simplify technical licensing metrics into actionable business insights.

5. License Operations & Compliance

• Centralized Inventory: Maintain a "Single Source of Truth" for all software entitlements, contracts, proof of purchase, and maintenance agreements.
• Allocation& Provisioning: Oversee the distribution of license keys and the allocation of seats via various application administrative consoles (e.g., Google Workspace, Adobe Creative Cloud, SuccessFactors, Zoom, Docusign etc.).
• Compliance Management: Ensure the organization remains 100% compliant with EULAs and SaaS terms of service through regular internal reconciliation of deployments against entitlements.

QUALIFICATIONS AND EXPERIENCES:

• Experience: 5+ years of experience in Software Asset Management, IT Procurement, or IT Operations.
• Process Development: Proven track record ofdesigning and implementing organizational processes from the ground up.
• SaaS Expertise: Deep understanding of SaaS subscription models, "True-up" processes, and cloud-based licensing metrics.
• Financial Literacy: Strong ability to manage budgets, perform ROI analysis, and present financial data to non-technical stakeholders.
• Negotiation Skills: Excellent communication and influence skills, with experience leading high-value contract negotiations.

Preferred:

• Certifications: CSAM (Certified Software Asset Manager), ITIL Foundation, or equivalent.
• Advanced Data Skills: High proficiency in Excel/Google Sheets (Pivot Tables, Lookups) and data visualization tools for manual tracking and reporting.
• Administrative Console Experience: Proven familiarity with allocating and provisioning licenses through various cloud software (SaaS) admin consoles.

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Position Summary

Reporting to the Managing Director and Technical Sales Director, this is a Technical Presales Engineer position for fast growing market in Industrial Automation with key focus in Machine Vision, DEEP Learning, IIOT etc. Perform technical performance benchmarking and analysis to support engineering solutions. Assist in installation and running of product demonstration, events and exhibition. Strong interest to guide and impact knowledge to guide customers on product knowledge. Organize and lead classes for Customers for beginner and intermediate level. Work alongside other Engineers on the team to evaluate software and consistently apply best practices. Propose and implement creative, efficient solutions for machine vision problems, and contribute to expanding our application for assigned Product Group

Job description

• Technical Support. Perform technical benchmarking and analysis to support engineering solutions.
• Assist in installation and running of product demonstration, events and exhibition of HALOCN.
• Strong interest to guide and impact knowledge to guide customers on product knowledge
• Presales and Solution Provider.
• Propose and implement creative, efficient solutions for machine vision problems.
• Contribute to expanding our application for assigned Product Group
• Collaborate cross-functionality with supplier, customers, Sales Team and other engineers to achieve elegant solutions.
• Organizer and Training Provider.

Requirements

• Min Degree in computer, electrical and electronics, mechanical engineering fields, or computer science
• Proficiency in Technical Support, including diagnosing and resolving technical issues
• Strong Troubleshooting and Analytical Skills to identify and resolve system malfunctions effectively

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)