Total 26 job vacancies by Jobline Resources Pte. Ltd.

Responsibilities:

• Gains familiarity with Field Service Technician practices and procedures.
• With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.
• Performs hardware repairs on a component level.
• Cleans and adjusts mechanical components.
• Configures and installs applicable software.
• Preventive Maintenance: Performs routine checks according to documented procedures.
• Refills consumables as directed.
• IMAC/R: Installs, moves, adds, changes and removes hardware and software products.
• Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.
• Participates in regular hardware and software trainings (on the job, classroom and web based).
• Participates in the implementation of measures to achieve agreed KPIs.
• Assists with special projects as assigned.

Requirement:

• Bachelor in Computer science / information Technology with 1-2 years of relevant experience Field Service experience
• Experience in troubleshooting the hardware & software calls and technical maintenance for product and component hardware and software
• Good written and verbal communication skills.

Shortlisted candidates will be offered a 1 Year agency contract employment.

License No : 12C6060

Responsibilities

• Provide technical assistance to end users for hardware and software issues.

• Respond to, document, and resolve service tickets in a timely manner.

• Assist users with installations and configurations of IT equipment.

• Support the installation and testing of new hardware and software.

• Ensure integration and compatibility of new systems with existing infrastructure.

• Assist in the development of new report templates and formats.

• Perform routine system maintenance and backups.

• Participate in disaster recovery drills and system recovery processes.

• Maintain documentation of system activities and procedures.

• Conduct research on new technology 

• Identify, diagnose, and resolve technical problems.

• Simulate user issues to troubleshoot and resolve operating difficulties.

• Develop preventive measures and solutions to reduce user problems.

• Work with cross-functional teams to understand support requirements.

• Assist in the development of checklists and methods for issue resolution.

• Provide support and guidance to colleagues with less experience.

Requirements

• Bachelor in Computer Engineering with at least 6-8 years of experience in relevant fields 

• Must have experience with stakeholder management. Ideally with experience supporting VIP. 

• ITIL certified 

• Have experience supporting VIP users

• Experience with procurement including submit purchase request, verify invoices, etc.

• Would be good to have IT procurement experience. 

• Good written and interpersonal communication skills

• Need to be comfortable to do 24/7 standby (rotational), after office hours support as and when required

Licence no: 12C6060

Responsibilities

• Data Network systems management and troubleshooting (e.g., performance, problem, change and capacity monitoring).

• Bandwidth management and protocol prioritisation on circuit.

• Work with carriers and other circuit providers to implement new or upgraded data communications networks. 

• Perform data network disaster back-up and recovery including data network contingency planning. 

• Work with carriers and other circuit providers to perform any operations activities including fault/problem management 

• Provide network services to MAC requests of workstation/users.

• Manage router/switch configurations and access list, firewalls, IP addresses and related services (i.e., DNS/DHCP).

• Perform asset management including hardware, software licenses and lines.

• Manage and co-ordinate physical (e.g., equipment) and logical (e.g., IP address changes and management to ensure no duplicates, etc.) installs, moves, adds and changes. 

• Monitor and provide alert on abnormalities found in logs.

• Update details changes onto relevant operation documentation.

• Perform network switching and providing status report.

• Perform network optimisation to ensure network resources are used optimally. 

Requirements

• Diploma or Bachelor’s Degree in Information Technology, Computer Engineering, Computer Science, or a related field.

• Minimum 3 years of hands-on experience supporting enterprise network and security environments, including: 

  • HPE Aruba Networks (switches, access points, gateways, ClearPass Network Access Control) 

  • Palo Alto Networks (software and hardware firewalls, including Panorama) 

  • Check Point firewalls 

  • BeyondTrust

  • EfficientIP (DNS, DHCP, IP Address Management)

• Rotational standby support is required.

Licence no: 12C6060

Responsibilities

• Monitor systems performance and usage, including response times

• Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting

• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security

• Determine the systems’ short- and long-term requirements

• Manage systems report production

• Advise senior leaders on system concepts and functional capabilities

• Provide technical advice to the team and clients on installation, setup, configuration of systems

• Interpret internal or external business issues and recommends solutions/best practices

• Implement plans to make systems available to users in a shared, secure and controlled manner

• Lead the development of new systems as per the system requirements

• Design security and integrity controls

• Conduct new systems testing and implementation

• Define the system maintenance procedures

• Analyze the use of new systems to identify enhancement needs

• Lead research initiatives for the development of advanced and automated approaches for system administration

• Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security

• Conduct regular system audits and upgrades

• Develop automated processes to define, measure, and report on service quality, stability and capacity

• Oversee the assessment of risks to systems 

• Identify complex system issues to provide advisory to the stakeholders

• Investigate cause of systems issues

• Resolve complex issues

• Provide escalation support for issues presented by the user  

Requirements

• Degree in Computer Science, Engineering or equivalent with At least 3-4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management.

• Certification in MCSA/MCSE preferred.

• Strong communications skills with stakeholders at all levels.

• Experience in healthcare applications preferred.

• Need to be comfortable to do night activities – patches, upgrades, tech refresh and maintenance as well as 24/7 standby (rotational)

Licence no: 12C6060

Responsibilities

• Administrating Active Directory and Windows Update Services

• Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff. 

• Performing system recovery if needed.

• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.

• Ensuring that the System runs according to contractual specifications after problem resolution.

• Providing advice on system / database performance monitoring and tuning.

• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.

• Complete all Service Requested accordingly to SLA timeframe.

• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability. 

• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.

• Coordinating system development tasks to include design, integration and formal testing on the Change Request.

• Overseeing all transitions into production on the Change Request.

• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.

• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.

• Managing and document system configurations on the Change Request.

• Perform troubleshooting and resolve incident based on SLA.

• Generating the relevant administrative records and reports.

Requirements

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.

• Minimum 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage

• Able to handle demanding service response and recovery turnaround

• Able to manage daily support tasks to meet stringent SLA requirements

• Preferably with Microsoft Certification and/or ITIL certification.

• Dynamic, customer oriented, experience working in a fast paced environment.

• Good Knowledge of following products will be advantageous:-Linux,Unix,Active Directory/DNS/GPO, ADFS, Microsoft Azure Stack,Microsoft Windows 2016-2022

Licence no: 12C6060

Responsibilities

• Design, develop, and deploy backend cloud services using serverless and server-based architectures in AWS/Azure.

• Manage and maintain cloud infrastructure and backend resources in a hybrid environment

• Implement and manage:

i) Secure role-based access control (RBAC)

ii) Authentication and authorisation mechanisms

• Set up and maintain system monitoring, logging, and alerting, including notifications via email or messaging

• Perform ongoing code maintenance and develop new backend features

• Enhance system performance, scalability, reliability, and cost-effectiveness

• Develop and maintain API documentation using OpenAPI standards

• Support frontend systems by providing stable, well-documented backend APIs

• Apply cybersecurity measures for cloud environments and data protection

• Troubleshoot and resolve backend and infrastructure issues to ensure system uptime

• Communicate with management and stakeholders to align technical solutions with business objectives

Requirements

• Bachelor’s degree in Computer Engineering, Computer Science, or equivalent

• Strong experience in backend development and cloud platforms

• Proficiency in Python, Java, .NET, or similar backend languages

• Experience with:

i) Serverless platforms (e.g. AWS Lambda)

ii) Container technologies and orchestration (e.g. Docker)

• Good working knowledge of DevOps practices in hybrid cloud environments

• Experience in designing IoT Sensor integration will be plus point

• Experience with infrastructure monitoring, logging, and alerting tools

• Strong analytical, troubleshooting, and communication skills

Licence no: 12C6060

Responsibilities

• Design, develop, and maintain end to end data pipelines for ingesting, transforming, and delivering data from multiple source systems (databases, files, APIs, streaming platforms).

• Build and optimize ETL / ELT workflows using SQL, Python, and enterprise data integration tools.

• Ensure data pipelines are scalable, resilient, and performant to meet operational and analytical requirements.

Database & Data Platform Management

• Work hands on with RDBMS platforms such as Oracle, DB2, SQL Server, or PostgreSQL for data extraction, transformation, and performance tuning.

• Develop and optimize SQL queries, views, and stored procedures to support reporting and analytics use cases.

• Support data modelling activities (logical and physical) for analytics and reporting layers.

Data Quality, Governance & Operations

• Implement data validation, reconciliation, and monitoring to ensure data accuracy, completeness, and consistency.

• Support operational data activities, including incident investigation, root cause analysis, and remediation.

• Maintain clear documentation for data pipelines, schemas, and operational processes to support audits and knowledge transfer.

Collaboration & Stakeholder Engagement

• Collaborate with business users, product owners, and downstream teams to gather requirements and translate them into technical solutions.

• Work closely with Data Analysts, BI developers, and Data Scientists to enable dashboards, reports, and advanced analytics.

• Participate in Agile ceremonies and contribute to sprint planning, estimation, and delivery

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.

• Strong hands on experience with SQL and relational databases (Oracle, DB2, SQL Server, PostgreSQL).

• Experience building and supporting ETL / data pipelines in enterprise environments.

• Solid understanding of data modelling, data quality, and data lifecycle management.

• Ability to troubleshoot data issues and work in production / operational environments.

• Experience with Python for data processing or automation.

• Experience with data streaming technologies (e.g. Kafka, Spark, NiFi).

• Experience with BI and visualization tools such as Tableau, Qlik, or Power BI.

• Knowledge of cloud or hybrid data platforms and orchestration tools.

• Knowledge of Agile / DevOps practices and CI/CD for data pipelines.

Licence no: 12C6060

Responsibilities

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged. 

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or  Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements

• Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working. 

• Able to work shift including weekends and public holidays.

Licence no: 12C6060

Responsibilities

• Closely collaborate with Project Manager and Engineers to support the fulfilment of contract obligations within timeline, cost and scope.

• Manage and oversee project documentations and subcontractor matters

• Perform system setup, database setup, resolve technical & design issues

• Support for IT infrastructure comprising Microsoft OS

• Basic setup of Network switches and able to perform network check and IP address configuration of all the network devices within the project

• Installation, debug and troubleshooting IT-related issues

Requirements

• Degree/ Diploma in Project Management/ Computer Science / Computer Engineering in Information Technology, Information Systems, IT Security or equivalent.

• Experience in Project Management, IT Management Systems Deployment or equivalent experience 

• Proficient in Database, Cybersecurity and Windows OS Virtualization.

• Able to perform work independently and a team player. 

• Knowledge in any of the following will be a strong plus: 

i) SQL management studio application and database table,

ii) Vulnerabilities Assessment,

iii) Software development knowledge

iv) Setup and install access control system e.g., key manage system, CCTV, card reader or gantry. 

v) Redundancy technology knowledge e.g., failover clustering, Nic teaming etc. 

vi) Network Switch Configuration

Licence no: 12C6060

Responsibilities

• Handle daily maintenance, monitoring, and troubleshooting of servers and applications. 

• Manage and optimize Linux systems, including log analysis and basic security hardening. 

• Maintain and operate databases such as MySQL, MongoDB, PostgreSQL, and Redis. 

• Deploy, manage, and configure Kubernetes clusters and related resources. 

• Install and maintain Hadoop ecosystem components (HDFS, HBase, Hive, YARN). 

• Deploy and maintain middleware services including Kafka, Elasticsearch, Zookeeper, and Nginx. 

• Write documentation and automation scripts to improve operational efficiency.

Requirements

• Diploma holder with 3+ years of experience in system operations or related roles.

• Strong proficiency in Linux and basic networking fundamentals.

• Hands-on experience with MySQL, MongoDB, PostgreSQL, and Redis.

• Proficient with Kubernetes and familiar with key resource objects and configurations.

• Familiar with maintaining Hadoop components. 

• Experience with Kafka, Elasticsearch, Zookeeper, and Nginx.

• Good communication skills and strong sense of responsibility.

Licence no:12C6060

Responsibilities:

• Perform preventive and corrective maintenance at client’s location
• Troubleshoot Windows, AIX Servers on system and interfacing faults
• Respond promptly to breakdowns to minimise downtime
• Plan and execute maintenance schedules and inspections
• Maintain accurate maintenance records and reports
• Ensure compliance with safety, health, and environmental regulations
• Coordinate with contractors and vendors for repairs and servicing
• Support installation, testing, and commissioning of new equipment
• Recommend improvements to enhance equipment reliability and efficiency

Requirements:

• Diploma or Degree in Electrical, Electronics or Information System Engineering with 2–3 years of relevant maintenance experience in IT /Data Centre environment
• Strong knowledge of IT infrastructure and network systems
• Ability to read technical drawings and manuals
• Familiarity with preventive maintenance practices
• Willingness to be on scheduled 24 hours standby duty and on-call duty
• Knowledge of Windows and AIX servers
• Hands-on troubleshooting skills
• Good teamwork and communication skills

Shortlisted candidates will be offered a 1 Year agency contract employment.

License No : 12C6060