Total 598 Others level Customer Service job vacancies in Klang Valley

POSITION   : CUSTOMER SERVICE (IMPORT&EXPORT)

LOCATION : PORT KLANG-HQ

SALARY : RM2500 – RM3,500 / MONTH

RESPONSIBILITIES:

• Maintaining customer's focus at all times and answering to customer's enquiries using the standard guidelines.
• Ensure booking and cargo planning of shipments are in compliance to customers & followed process
• Able to Handle Air / Sea Outbound LCL/FCL/Nomination Shipments.
• Liaise With carriers to ensure accurate data on shipments & timely submission of SI to carriers.
• Able to establish a productive & effective working relationship with internal & external customers.
• Ability to anticipate & identify problem. Analyses problem systematically and resolve problem with effective solutions or alternatives.
• Support and work closely with fellow team members to ensure the smooth flow and timely executive of our customer’s supply chain.
• Arranging and coordinating for transportation / trucking / haulage.
• Follow up with agent and consignee for the incoming shipments and ensure shipment moving smoothly.
• Handling and preparation of shipping documents (e.g.: delivery order / bill of lading, tax invoice, arrival notice.

EDUCATION/ EXPERIENCE/ SKILL REQUIREMENT:

• Candidate must possess at least SPM, Diploma or Advanced / Higher/ Fresh Graduate, Diploma in Marketing, Logistic / transportation or equivalent.
• At least 2-3 years (s) of working experience in shipping & forwarding industries, especially Freight Forwarding.
• Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.
• Good command in English, Mandarin & Malay speaking (both written and oral)

BENEFITS : -

• ANNUAL BONUS
• ANNUAL INCREMENT
• COMMISSION
• MEDICAL
• PARKING

JOB DESCRIPTION

RESPONSIBILITIES:

• Handle all custom formalities with customs and other authorities with regards to custom clearance.
• Manage forwarding activities and ensure that import and export goods are cleared in a timely manner.
• Go daily to the port to process custom file submissions. (if needed)
• Monitor and update containers through the port system
• Monitor loading and unloading of warehouses and ports (if needed)
• Handle for import and export (eg K1/K2/K4/K8/K9/ZB1/ZB2 permits required for customs submission)
• Experienced in EDI, Dagang Net and Port VGM submission
• Liaise with clients and agents with proper HS codes and advices duty/tax amount upon enquiry.
• Provide timely report and appropriate analysis
• Ensure proper documentation filling and system update

EDUCATION/ EXPERIENCE/ SKILL REQUIREMENT:

• Candidate must possess at least SPM, Diploma or Advanced / Higher/ transportation or equivalent.
• At least 2-3 years (s) of working experience in forwarding Operation and well versed in Royal Custom procedure.
• Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.
• Good command in English & Malay speaking (both written and oral)
• Willing to work under challenging environment
• KEK Certificate is an added advantage

關於該職位

我們正在尋找一位積極主動、以客戶為中心的客戶聯絡主管加入我們的團隊。您將作為客戶的主要聯絡人，確保客戶在保單服務和理賠支援方面獲得流暢的體驗。您將在維護客戶滿意度的同時，遵守營運和監管標準，並發揮至關重要的作用。

職位描述：

• 及時、專業地處理透過電話、電子郵件和現場諮詢管道處理的客戶詢問。
• 提供清晰準確的保險政策、承保範圍和程序資訊。
• 支援端到端的保單服務，包括申請、續保、批單和註銷。
• 協助客戶完成理賠流程，並與內部團隊協調解決問題。
• 處理客戶回饋和投訴，確保有效解決問題，並在必要時回報。
• 在內部系統中維護準確的客戶記錄
• 與承保、理賠和銷售團隊合作，確保服務交付的一致性。
• 確保遵守公司政策和監管要求

工作要求：

• 商業、金融、保險或相關領域的學士學位

• 2-4 年保險、銀行或客戶服務環境工作經驗

• 較強的溝通及人際溝通能力

• 良好的問題解決與衝突化解能力

• 高度注重細節與組織能力

• 精通微軟辦公室軟體和客戶管理系統

• 了解保險產品和理賠流程者優先考慮

• 優先考慮女性

• 首選語言：國語、英語和馬來語

• 工作時間：週一至週五：上午 8:30 至下午 5:00，週六：上午 8:30 至下午 1:00

福利待遇

• 個人休假
• 僱員公積金及社險
• 醫療的
• 年假
• 績效獎金
• 保險

About the Role

We are seeking a proactive and customer-focused Customer Liaison Executive to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring a seamless customer experience across policy servicing and claims support. You will play a critical role in maintaining client satisfaction while upholding operational and regulatory standards.

JOB DESCRIPTION:

• Manage customer inquiries via phone, email, and walk-in channels in a timely and professional manner
• Provide clear and accurate information on insurance policies, coverage, and procedures
• Support end-to-end policy servicing, including applications, renewals, endorsements, and cancellations
• Assist customers throughout the claims process and coordinate with internal teams for resolution
• Handle customer feedback and complaints, ensuring effective resolution and escalation where necessary
• Maintain accurate customer records in internal systems
• Collaborate with underwriting, claims, and sales teams to ensure consistent service delivery
• Ensure compliance with company policies and regulatory requirements

JOB REQUIREMENT:

• Bachelor’s Degree in Business, Finance, Insurance, or related field

• 2–4 years of experience in insurance, banking or customer service environment

• Strong communication and interpersonal skills

• Good problem-solving and conflict resolution abilities

• High attention to detail and organizational skills

• Proficiency in Microsoft Office and customer management systems

• Knowledge of insurance products and claims processes is an added advantage

• Preferred female

• Preferred Language: Mandarin, English & Malay

• Working Hours: Monday - Friday: 8.30am – 5.00pm, Saturday: 8.30am – 1.00pm

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Medical
• Annual Leave
• Performance Bonus
• Insurance

We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Julia Gabriel Centre, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.

Job Highlights:

· Training opportunities

· Off on Public Holidays

Responsibilities:

● Achieve excellent sales results on a monthly basis, whilst ensuring a professional and high quality customer experience in all interaction

● Support cross selling activities to maximise enrollment opportunities

● Handle the full suite of enrolment activities, including walk–ins, email, calls, WhatsApp, social media interactions, and participation in marketing campaigns such as open houses

● Provide prompt, relevant and accurate information about the programmes, addressing the needs of prospective parents and their children

● Accountable for closely following up on all sales leads within the service level agreement to achieve monthly sales targets

● Coordinate and meet-up with parents pre/post trials, initial lessons and conduct centre tours as requested

● Maintain positive relationships with parents and their children at our centres

● Work closely with other Julia Gabriel Centre stakeholders to support and execute student recruitment activities and objectives to ensure enrolment growth

● Take ownership of any assigned tasks within the team.

● Collaborate with internal teams to ensure seamless execution of enrolment processes

Qualifications

● GCE 'O’ / ’A’ Levels / Diploma qualification, preferably in the education industry

● 5 days’ work week (Including both weekends)

● Bilingual proficiency to liaise with Chinese speakers

● Experience with CRM, in sales, and customer service

● Passion for sales and eagerness to learn.

● Motivated to achieve and surpass enrollment targets

● Excellent spoken, written communication and interpersonal skills

● Outgoing personality, skilled at engaging diverse customers

● Background in sales, marketing, or related fields will be advantageous

● Candidates who are based in Malaysia or Philippines are welcome to apply

*Candidates must be able to work double weekends (both Saturday & Sunday).

Product and customer system management training will be provided. Sales commission scheme is offered as part of the remuneration package.

Responsibilities:

• Provide administrative and coordination support for HR projects and workforce-related initiatives.
• Coordinate and follow up with internal and external stakeholders to ensure timely completion of action items.
• Collate, track, and maintain documentation, including job descriptions and workforce-related information.
• Manage stakeholder enquiries and support project-related communications.
• Support recruitment administration, including job postings, interview scheduling, candidate coordination, and maintenance of recruitment trackers.
• Prepare reports, trackers, presentation materials, and other administrative documents as required.
• Provide general administrative support and assist with ad-hoc projects assigned by the team.

Requirements:

• Min Diploma in Human Resource Management, Business Administration, or a related discipline.
• Prior relevant experience would be advantageous.

Interested candidate, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

✨ We Are Hiring – Customer Service Executive ✨

About the Role

Be part of a team dedicated to enhancing patient experience and strengthening community engagement across healthcare settings. This role offers the opportunity to make a meaningful impact through patient relations, service recovery, engagement campaigns, and service improvement initiatives. If you are passionate about people, enjoy interacting with diverse stakeholders, and thrive in a fast-paced, service-oriented environment, this is a rewarding opportunity to drive positive change and improve care experiences.

Who Should Apply

• Individuals passionate about improving patient experience and building meaningful community relationships.
• Professionals who enjoy engaging with people, resolving service issues, and driving service excellence initiatives.
• Strong communicators who are proactive, empathetic, and comfortable working in dynamic, fast-paced environments.

Key Responsibilities

• Manage patient feedback and related matters, including investigations, service recovery, follow-up actions, response drafting, and reporting.
• Engage patients to gather feedback and identify opportunities for service improvement and enhanced patient experience.
• Partner with frontline staff and stakeholders to address feedback issues and support service recovery initiatives.
• Facilitate patient engagement activities such as focus group sessions and community outreach initiatives.
• Prepare reports, analyse feedback trends, and share insights with management and relevant departments.
• Build and maintain positive relationships with patients, caregivers, healthcare professionals, and internal teams.
• Identify meaningful stories and contribute content for internal newsletters and engagement communications.
• Drive on-ground campaigns and service improvement initiatives across multiple locations.
• Support ad-hoc projects and departmental initiatives as assigned.

Requirements

• Degree qualification with 2–3 years of experience in healthcare, hospitality, customer relations, or service-related industries.
• Strong verbal and written communication skills in English; ability to converse in local dialects or additional languages is advantageous.
• Customer-centric with strong interpersonal skills and confidence engaging stakeholders at all levels.
• Passionate about community engagement, patient experience, and frontline interaction.
• Comfortable managing campaigns and activities across different locations.
• IT-savvy and proficient in Microsoft Office applications; exposure to SharePoint or related systems is a plus.
• Able to interpret data, analyse trends, and support reporting needs.

Qualified applicants, please send a copy of your resume in MS Word to:

melanietay@recruitexpress.com.sg

or call Melanie at 6736 3280 for further enquiries

All information will be treated with confidentiality and only selected candidates would be notified

Consultant: Melanie Zheng Zhiyuan

Designation: Principal Consultant/Division Manager

CEI Reg No: R1104774

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Location: WEST

Working Hours: Mon-Fri, 830am-6pm

Job Scope:

Patient care management

- Assess and take comprehensive history of patients

- Perform physical examination of patients

- Develop and implement plan of care.

- Perform follow-up review of patients; coordinate and evaluate care using appropriate care plans.

- Perform procedures which are within the scope of duties.

Patient education

- Provide specialised patient education / caregiver training.

- Implement and coordinate individualised and group learning programmes with patients/caregivers.

- Evaluate effectiveness of patient education; perform health education and discharge teaching to patients/families/caregivers.

- Communicate treatment plan with patients/ families.

Infection control

- Practise standard precautions when in contact with patients.

- Assist in monitoring and upholding of infection control practices e.g. standard precautions and hand hygiene.

- Educate patients and relatives on infection control awareness and practice.

Staff training & development

- Provide clinical guidance and direction to Junior Enrolled Nurses, Nursing Aides and Care Associates in the delivery of patient care.

Continuous professional development

- Maintain a high level of professional self-development through training, supervision, learning and research, linked to continuing registration requirements.

- Other duties as assigned by supervisor

Qualifications

- Min Diploma in Nursing

- Valid SNB and BCLS

- Min 2 years acute ward, homecare or nursing home experience

Interested candidate, kindly send a copy of your resume to 

adelinelim@recruitexpress.com.sg 

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

A Primary Care Liaison (PCL) team bridges the gap between hospitals, polyclinics, and community general practitioners (GPs).

Location: WEST

Working Hours: Mon-Fri, Office Hours

Salary: $2400-$3200

Job Description:

* Perform patient selection, patient counselling, Healthier SG enrolment and referrals from hospitals to primary care partners

* Provide training and develop workflows for hospital departments to support them in the right-siting efforts

* Support the continuing care of patients in the community

* Facilitate the transition of patients from polyclinic to GP partners

* Enter data into database for tracking

* Engage patients for health promotion activities and participation in national initiatives as and when required

* Perform any duties as assigned

Requirements:

* Min Diploma in Health or Social Service or related field

* No experience required as training provided

Interested candidate, kindly send a copy of your resume to 

adelinelim@recruitexpress.com.sg 

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Support General Price Increase (GPI) Exercise
• Assist in compiling monthly incentive plans for Global Customers’ GPI review.
• To clarify pricing terms.
• Maintenance of Rates
• Support rate setup or updates in Express Billing
• Maintenance of Global Agreements
• Support post-activation maintenance activities
• Update Global Customer Agreement information

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Work Days: Monday to Friday
Work Hours: 8:30 AM – 5:30 PM
Home Visits Per Day: Typically 3–4 homes, depending on patient load
On-Call Requirement: None on weekdays

Job Scope:

• Make home visits to provide nursing care to terminally ill patients
• Manage care plans and coordinate with doctors and social workers
• Support patients and families with end-of-life care needs

Key Requirements:

• Must be ICU- or Palliative Care-trained
• Home care experience preferred

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities

• Serve as the primary point of contact for client queries and escalations, ensuring excellent client service and relationship management.
• Oversee the end-to-end lifecycle of client transactions and middle office activities, ensuring timely and accurate execution.
• Monitor operational risks, identify issues, and coordinate resolutions with internal stakeholders.
• Manage and track client operational queries, providing timely updates and ensuring service expectations are met.
• Support clients on middle office operations, service models, and market-specific processes.
• Assist in new client onboarding, fund implementations, and transition activities.
• Collaborate with global Operations and IT teams to drive issue resolution and continuous process improvements.
• Manage shared team mailbox and provide day-to-day operational support.

Job Requirements

• Contract Duration- Immediate- End Dec 26
• Relevant experience

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599