About Agora Colearning

We are an education startup dedicated to transforming learning experiences for children of all ages.

We combine our own programmes with an education marketplace offering tuition and enrichment programmes, both at our own centers and at schools.

Our mission is to simplify access to great educational opportunities and empower families to tailor their child's unique learning journey, with a strong emphasis on using technology in all aspects of our business.

Role

Our Customer Care team plays a dynamic and important in the running of our centre. They are the key daily point of contact for parents, students and teachers. If you love to engage with parents and children and are thorough and organised, this is the role for you.

Responsibilities

• Staff the reception area, welcome parents and students, manage check-ins and check-outs of students
• Address initial parent questions and be able to triage enquiries across our range of offerings - Student Care, Early Years, third party Education Providers, Events
• Help identify parent and student needs, foster good relationships with customers by providing excellent customer service
• Manage administrative tasks including room set-up, bookings and rescheduling of programmes and assist with daily requirements such as centre-opening and closing and ensure the upkeep of centre equipment and premises

Requirements

• A happy, driven, energetic mindset, with an ability to deal with unforeseen circumstances creatively and come up with practical solutions
• Prior experience working in front of house roles, liaising with parents and children is a plus
• Comfort and experience working with learning management software systems as is prior experience working with CRM systems
• Must be a “people-person”, and have outstanding communication and interpersonal skills, especially with parents and children
• Mid-week, weekend and public holiday scheduling options available

About Agora Colearning

We are an education startup dedicated to transforming learning experiences for children of all ages.

We combine our own programmes with an education marketplace offering tuition and enrichment programmes, both at our own centers and at schools.

Our mission is to simplify access to great educational opportunities and empower families to tailor their child's unique learning journey, with a strong emphasis on using technology in all aspects of our business.

Role

Our Customer Care team plays a dynamic and important in the running of our centre. They are the key daily point of contact for parents, students and teachers. If you love to engage with parents and children and are thorough and organised, this is the role for you.

Responsibilities

• Staff the reception area, welcome parents and students, manage check-ins and check-outs of students
• Address initial parent questions and be able to triage enquiries across our range of offerings - Student Care, Early Years, third party Education Providers, Events
• Help identify parent and student needs, foster good relationships with customers by providing excellent customer service
• Manage administrative tasks including room set-up, bookings and rescheduling of programmes and assist with daily requirements such as centre-opening and closing and ensure the upkeep of centre equipment and premises

Requirements

• A happy, driven, energetic mindset, with an ability to deal with unforeseen circumstances creatively and come up with practical solutions
• Prior experience working in front of house roles, liaising with parents and children is a plus
• Comfort and experience working with learning management software systems as is prior experience working with CRM systems
• Must be a “people-person”, and have outstanding communication and interpersonal skills, especially with parents and children
• Mid-week, weekend and public holiday scheduling options available

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg

Consultant: Jalene Tan (R26160390)
Recruit Express Pte Ltd (99C4599)

Working Hours:

• 3 Rotating Shifts
• Any 6 days per week

Job Scope:

• Handle patient registration and front counter duties
• Assist with appointment coordination and enquiries
• Support patient flow in Emergency Department
• Provide frontline customer service to patients and NOKs
• Perform basic administrative duties

Requirements:

• Open to all backgrounds (training provided)
• Comfortable with shift work

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours :
AM: 7am - 4pm
PM: 12pm - 9pm
ON: 7pm - 7am

Responsibilities:

• Registration of patients in A&E
• Assist in scheduling of appointments
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min N Level
• No experience needed , Training Provided
• Must be open to 3 rotating Shifts ( AM/ PM /ON )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Overview

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider’s information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents.
• Attend to any requests, emails, and phone enquiries.
• Assist clinic manager in administrative duties.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Candidate must possess at least “O” Levels/Diploma.
• Proficient in computer skills, handling multiple systems such as SAP will be an advantage.
• Team player with good communication and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Be comfortable with working in inpatient wards if required.

This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

COMPANY DESCRIPTION

Founded in 1976, Home Nursing Foundation (HNF) is a leading charity that provides home healthcare services in Singapore, regardless of our patients' ability to pay. Dedicated to all-round support for our patients, HNF delivers comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their own community.

RESPONSIBILITIES

• Support outreach, engagement, and publicity efforts to raise awareness and increase uptake of the Care Guides Programme and caregiver-related services.
• Conduct initial contact, screening, and basic needs assessment of caregivers and potential Care Guides.
• Coordinate and facilitate the matching, buddying, and onboarding process between Care Guides and caregivers.
• Provide ongoing coordination and basic support to caregivers and Care Guides, including check-ins, follow-ups, and escalation of issues where required.
• Assist in managing programme touchpoints on digital platforms (e.g., online forum, sign-ups), including responding to enquiries and supporting user engagement.
• Provide administrative and operational support for the programme, including scheduling, data entry, documentation, and maintenance of records.
• Support data tracking, monitoring, and reporting of programme activities and outcomes.
• Assist in organising training sessions, meetings, and engagement activities for Care Guides and caregivers, including logistics and administrative support.
• Work closely with the Senior Medical Social Worker and multi-disciplinary team to ensure smooth programme operations and coordinated care.
• Provide support in caregiver follow-ups and home visits where required, under supervision.
• Participate in supervision, training, and team meetings for professional development.
• Perform any other related duties as assigned by the reporting officer.

• Minimum Diploma in Social Work, Psychology, Social Sciences, or related field.
• Preferably 1-3 years of relevant experience in social service, community work, or healthcare settings.
• Possess good interpersonal and communication skills; with ability to engage caregivers and volunteers from diverse backgrounds
• Organised and detail-oriented, with ability to manage administrative and coordination tasks effectively.
• Passionate in caregiver support and community-based services.

The Care Guides Programme is a 2-year programme funded by NCSS. It aims to strengthen peer-based support for caregivers by training experienced caregivers as Care Guides to journey alongside new or stressed caregivers. It is a value-added initiative developed by HNF, leveraging on existing HNF & consortium partnerships' home care service presence & digital outreach through HNF's digital caregiver-support platform.

We are always on the lookout for people who care. People who have compassion for others and who understand the pivotal role home healthcare providers play in an ageing society like ours.

You'll make a difference in many lives, and while challenging, the job offers a sense of personal fulfilment like no others.

Embark on a meaningful career with HNF today!

If you have what it takes, we love to hear from you!

Kindly ensure that your NRIC no. is not stated in the resume.

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Working hours: 2/3 Shifts & Office hours available

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Responsibilities:

• Greet and register patients
• Schedule patient appointment
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station

Requirements:

• Minimum GCE ‘N’ level
• No exp needed, training provided
• Healthcare experience will be an advantage but not compulsory

$2500 (Fixed salary)

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist or perform height, weight and blood pressure measurement on patients when required.
• Assist patient with way-finding and general enquiries.
• Assist eligible-patient in completing medical questionnaire.

Requirements:

• Minimum N / O / A / Diploma in any courses
• No exp needed, training provided

North / Central / North-east locations

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Location: Singapore

Contract: Fixed-term (5 months)

About IMD South East Asia

IMD South East Asia, headquartered in Singapore, oversees the growth of IMD Business School’s activities across the region. IMD is a top-ranked executive education institution headquartered in Lausanne, Switzerland.

About the Role

IMD is seeking an experienced Associate Director, Custom Solutions to support the design and development of high-impact, client‑centric executive education programmes for leading international organisations during a temporary assignment in Singapore.

The role focuses on client engagement, solution design, and proposal development, working closely with faculty and internal stakeholders to co-create customised leadership development journeys aligned with client strategy and business priorities.

This position sits within IMD’s Custom Solutions team and operates in close collaboration with colleagues across Program Design, Faculty, and Client Engagement functions.

Key Activities & Accountabilities

Client Needs & Scoping

·        Support early-stage client discussions to understand organisational context, strategic objectives, and learning needs

·        Analyse RFPs and briefing materials to translate client requirements into coherent learning solutions

·        Contribute to trusted, consultative client dialogue in partnership with senior colleagues

Learning Design & Proposal Development

·        Collaborate with faculty and internal stakeholders to design tailored executive learning journeys

·        Contribute to the development of high-quality written proposals, integrating experiential learning, digital elements, and innovative pedagogical approaches

·        Apply emerging tools and technologies (including AI-supported approaches) to enhance solution design and proposal quality

Commercial& Pitch Support

·        Contribute to pricing and delivery feasibility discussions under guidance from senior leaders

·        Support client presentations and pitch preparation, tailoring content to different decision-making audiences

·        Iterate proposals based on client feedback while balancing pedagogical integrity and operational feasibility

Engagement Oversight & Collaboration

·        Support handover to delivery teams to ensure continuity between design and execution

·        Act as a coordination point during early stages of programme delivery where required

·        Work collaboratively with colleagues across functions, including legal, operations, and programme management

Team Contribution

·        Share best practices, tools, and insights with colleagues

·        Stay informed on trends in executive education, leadership development, digital learning, and AI

·        Contribute to continuous improvement of proposal quality and design processes

Skills & Competencies

·        Strong analytical and conceptual thinking skills

·        Excellent written and verbal communication skills in English

·        Ability to develop clear, compelling, and well-structured proposals

·        Comfortable working in fast-paced, multi-stakeholder environments

·        Strong collaboration and organisational skills

·        Ability to manage multiple priorities concurrently

·        Proficient with standard business software (MS Office); CRM experience is an advantage

Qualifications& Experience

Education

·        Bachelor’s degree minimum (Master’s preferred) in Business Administration, Strategy, Marketing, or a related discipline

Experience

·        5–8 years of experience within the higher level executive education industry including learning solution and pedagogical design

·        Exposure to executive education business development and proposal writing

Additional Information

This is a fixed-term, full-time position based in Singapore for a period of five months. The role is intended to support specific business activities during the assignment period.

Requirement for above positions

•       Complete resume and detailed work experience

•       Expected remuneration and notice period

•       We regret that only shortlisted candidates will be notified

Responsibilities:-

• Develop and maintain relationships with new and existing customers to achieve sales and services objectives.
• Maintain high levels of customer care and provide good-after-sales customer services and members’ retention.
• Generating leads through roadshows / events / outdoor activities and turning them into actual sales figures to achieve targets for the club.
• Market our centre products, identify and create sales opportunities.
• Create appointments with customers and recommend suitable solutions according to their needs and requirements.

1 year Temp Contract Customer Service Associate 

Salary $2,800 to $3,000

Working Hours: Mon to Fri , 08:30 AM – 05:30 PM/ 9:00 AM - 06:00 PM
Location: Near One North MRT

Job Summary:

We are seeking a customer-focused individual to join our team, providing outstanding service to uphold our premium brand standards. In this role, you will be responsible for managing customer inquiries, coordinating technical team schedules, and ensuring efficient processing of service reports, quotations, and invoices. You will also collaborate closely with other departments, offering administrative support and driving continuous service improvements. If you are a proactive communicator with experience in customer contact centers, we invite you to apply for this exciting opportunity.

Job Description:

• Provide exceptional customer service to maintain premium brand standards and ensure a positive experience for all customers.
• Communicate accurate and timely information to both internal and external stakeholders.
• Address feedback and inquiries promptly to enhance service quality and drive continuous improvement.
• Manage incoming phone calls and emails, handling customer inquiries and ensuring timely follow-up.
• Coordinate schedules for the Customer Service Technical Team.
• Prepare and process service reports, quotations, and invoices efficiently.
• Monitor and follow up on all open service requests.
• Collaborate with other departments and offer administrative support when needed.

Requirements:

• Excellent communication and interpersonal skills.
• Previous experience in a customer contact center is preferred.

EA Personnel Name: Joyce Ng
EA Personnel No: R2095235
EA License No: 12C6253

Roles and Responsibilities

• Provide frontline customer service
• Greet and assist patients, family, and visitors in a kind and helpful manner
• Organize and plan patient appointments effectively, working with the medical team to streamline schedules
• Register new patients accurately, collect vital information, and keep patient records up to date in the electronic system
• Verify insurance information and confirm details with patients
• Answer phone calls, handle enquiries, and direct calls to the relevant personnel
• Email correspondence is a MUST.
• Process medical insurance claims, ensuring proper documentation submission and timely reimbursement
• Assist in the collection of payments from patients, explaining financial responsibilities and payment options when necessary
• Handle administrative tasks, including filing, data entry, and maintaining organized records
• Assist medical staff with the coordination of patient care
• Foster effective communication and collaboration among departments to ensure seamless coordination of patient care and administrative processes
• Update medical staff of any patient arrivals, cancellations, or other significant information that may affect daily operations
• Maintain strict adherence to medical standards, ensuring that patient privacy is protected and that all paperwork is handled safely and appropriately
• Perform other duties as assigned by the Management

Requirements

• Minimum 2 years experience in healthcare setting
• Minimum N/O level
• Attention to detail and accuracy in handling administrative tasks
• Ability to work in a team and in a fast pace environment
• Ability to work on rotating shifts, weekends and public holidays when needed
• Location: Jurong East

• Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
• Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
• Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management.