Total 22,429 sales manager job vacancies

Job Description:

• Liaise and coordinate with all consultants, contractors, suppliers and local authorities.
• Monitor work progress and ensure timely completion of construction works accordance with approved specification, quality and schedule.
• Oversee the whole project department; provide necessary technical supports, action plans and advice to ensure smooth implementation of projects.
• Work closely with all consultants in establishing drawing for tender and construction.
• Organize and monitor the submission status at various stages of development process.
• Resolve design / construction site constrains and concerns.
• Ensure that the Certificate of Compliance and Completion (CCC) is obtained on time.
• Check all drawings to ensure drawings are well coordinated and developer’s requirements are met.
• Lead QAQC team to handle defect works after handover to house owner.

Requirements:

• Able to work independently
• At least 5 years in Civil Engineering (Structure design)
• Candidate must possess at least Diploma / Degree in Architecture/Building/Civil Engineering/ Project Management / Project Development)
• Fluent in English and Bahasa Malaysia both written and spoken is preferred.
• Well versed in MS Office and AutoCAD
• Work location based in Bukit Mertajam

Perks & Benefits

• Commission and bonus
• Allowance (travel, transportation, etc.)
• Team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

職位描述：

• 為戶外銷售團隊提供日常銷售和行政支援。
• 準備報價單、採購訂單、裝箱單、出貨單和發票等文件。
• 負責處理客戶諮詢和協調客戶訂單。
• 與供應商、倉庫、物流和營運團隊協調，處理詢價和完成訂單。
• 在系統中維護和更新客戶記錄、價格表和銷售文件。
• 從確認到完成，追蹤和監控銷售訂單，並定期向銷售團隊和客戶提供最新資訊。
• 負責基本的售後協調工作，包括服務跟進和客戶問題的內部協調。
• 監控庫存狀況，並在庫存水準過低或危急時提醒銷售團隊。
• 協助準備銷售報告、摘要和簡單的銷售分析，供管理階層審核。
• 執行一般銷售管理和協調任務，以支援日常業務運作。

要求：

• 持有工商管理或相關領域的職業資格證書/文憑/學位（優先考慮）。
• 至少 1 年銷售支援、銷售協調或相關職位經驗（優先考慮）。
• 良好的溝通協調能力；能夠獨立工作並處理多項任務。
• 願意在快節奏的環境中學習並支援日常運作。
• 精通馬來語和英語；會普通話者優先考慮。
• 具備 SQL 系統和 Microsoft Office（Word、Excel、Outlook）的基本知識或熟練程度。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險

職位概述：

我們正在尋找一位以結果為導向、充滿活力的業務拓展經理，負責推動我們IT解決方案業務的成長。該職位完美融合了維護現有客戶和開發新業務機會兩方面的優勢。

如果您喜歡以目標為導向的工作環境，擅長建立牢固的合作關係、達成交易，並在不斷發展的 IT 行業中保持領先地位，那麼這就是您加速職業發展的機會。

主要職責：

• 識別、管理和促成跨產業的新業務機會。
• 為客戶準備並提交量身訂製的方案和解決方案。
• 向關鍵決策者進行有影響力的銷售簡報。
• 處理客戶諮詢並提供優質的客戶服務。
• 制定並執行銷售策略以達成目標。
• 密切關注市場趨勢、競爭對手和技術動態。
• 與內部團隊合作，改進產品和解決方案。
• 與客戶建立強大、互信的關係，確保順利完成客戶匯入流程，並挖掘追加銷售機會。
• 與支援團隊合作，為客戶提供卓越的支援和服務。

要求：

• 資訊科技、電腦科學、商業、行銷或相關領域的學位/文憑。
• 在IT行業擁有良好的銷售業績記錄可以代替學歷資格。
• 至少 3 年 IT 銷售和客戶管理經驗（網路、資料中心、網路安全、IT 營運或相關解決方案）。
• 擁有中大型IT專案經驗者優先考慮。
• 獨立、足智多謀、目標明確，具有強烈的獵人心態。
• 優秀的溝通、談判和表達能力。
• 精通英語和馬來語（口語和書面）。
• 必須自備車輛並願意出差。

我們提供的服務

• 基本工資之外，還有極具吸引力的銷售佣金制度。
• 醫療保險、住院保險和醫師助理保險。
• 汽油費、手機補貼等
• 充滿活力、以成長為導向的工作文化，以及支持性的領導團隊。
• 在蓬勃發展的IT解決方案公司中，擁有清晰的職涯晉昇機會。

加入我們，擔任高影響力職位，讓您的雄心壯志和卓越表現直接推動業績成長。立即申請，讓我們攜手共創IT解決方案的未來！

請在線上提交您的詳細履歷，內容包括學歷、工作經驗和期望薪資。

職責：

• 制定並實施與整體業務策略一致的人力資源策略和措施。
• 透過解決員工訴求、不滿或其他問題，建立良好的管理和員工關係。
• 管理招募和甄選流程。
• 透過發展、吸引、激勵和保留人力資本，滿足當前和未來的業務需求。
• 制定並監督整個組織的人力資源策略、系統、策略和流程。
• 營造積極的工作環境。
• 監督和管理績效考核體系，以推動高績效。
• 維持薪資方案和福利計劃。
• 評估培訓需求，以便實施和監督培訓計劃。
• 透過人力資源指標向管理階層報告並提供決策支援。
• 確保人力資源管理的各個環節都符合法規。

要求：

• 擁有人力資源經理或其他人力資源主管的實際工作經驗。
• 以人為本，結果導向。
• 具備人力資源指標的實務經驗。
• 熟悉人力資源系統和資料庫。
• 具備策略規劃能力和領導能力。
• 良好的傾聽、談判和表達能力。
• 具備在公司各個層級建立和有效管理人際關係的能力。
• 深入了解勞動法和人力資源最佳實務。
• 擁有人力資源或相關領域的學士學位。

福利待遇

• 佣金和獎金
• 定期團隊活動
• 醫療保險
• 個人休假

工作職責範圍：

該職位的主要職責是透過管理現有客戶、開發新商機、拓展策略市場以及建立強大的產品影響力，在指定區域內實現公司銷售目標。此外，該職位還需就當前市場狀況提供回饋，並就如何維持公司市場競爭力提出建議。最終目標是達成銷售目標並維持良好的應收帳款狀況。

職位說明 ：-

• 達成年度銷售預測，以促進銷售目標和目的的實現。
• 主動聯繫現有客戶和潛在客戶，以促進銷售和獲取諮詢。
• 回應、推薦和建議工業終端使用者諮詢的公司產品
• 在指定區域內開發和維護新客戶，並重新啟動不活躍客戶
• 分析市場趨勢、競爭對手活動和定價策略；提出應對措施以獲取市場份額
• 取得有關競爭對手帳戶和動態、定價的市場回饋，並提出進攻/反擊策略，例如透過定價來獲取市場份額。
• 準備技術簡報並推廣公司產品和服務
• 與內部和外部人員進行有效溝通並建立良好關係
• 熟悉標準產品開發和部門工作流程。
• 提交每週銷售活動報告和每月銷售報告。
• 協助管理階層分配和指導的其他臨時性工作。

職位要求：

• 至少需要3年相關領域的工作經驗，有工業銷售經驗者優先考慮。
• 熟練英語口語和寫作能力至關重要，掌握其他地方方言者優先考慮。
• 能夠在快節奏、不斷變化的環境中承受壓力並獨立完成工作。
• 電腦技能：熟練微軟辦公室軟體，特別是 Outlook、Excel、PowerPoint 和 Word。
• 應徵者必須至少持有機械工程/電氣工程/工業工程或相關專業的證照/文憑/學位。
• 必須持有有效駕駛執照並擁有自己的交通工具。

福利待遇

• 佣金和獎金
• 個人發展機會
• 5個工作天。
• • 能夠立即開始工作者優先考慮。

技術銷售工程師

地點：八打靈再也/北賴（或指定）

公司：Sciengate Automation (M) Sdn Bhd

關於我們

Sciengate Automation (M) Sdn Bhd 是一家領先的工業自動化解決方案供應商，擁有超過 30 年的經驗，服務於馬來西亞的製造商和 OEM 廠商。我們專注於工廠自動化、工業物聯網、人機介面 (HMI)、測量系統、感測器、稱重感測器和流程自動化解決方案，所有產品均來自世界知名品牌。

主要職責

• 在製造業和工業領域開發新的商機。
• 管理現有客戶帳戶，加強長期合作關係。
• 了解客戶的生產流程，並推薦合適的自動化解決方案。
• 進行產品展示和技術講解。
• 準備報價單、方案，並跟進銷售機會。
• 與供應商和應用工程師協調，提供完整的解決方案。
• 提供售前和售後基本技術支援。
• 造訪馬來西亞各地的客戶現場。
• 達成月度和年度銷售目標。

要求

• 專業文憑或學士學位：
• 電機工程
• 電子工程
• 機電一體化
• 機械工業
• 自動化工程
• 歡迎具備較強溝通能力的應屆畢業生申請。
• 擁有2-5年工業自動化銷售經驗者優先考慮。
• 具備以下一項或多項知識者優先考慮：
• PLC
• 人機交互
• 感應器
• 視覺系統
• 工業網絡
• 稱重感測器
• 流程儀表
• 工業4.0/工業物聯網
• 優秀的演講和溝通能力。
• 自我激勵，願意出差。
• 持有有效駕駛執照。

我們提供的服務

• 具競爭力的基本薪資
• 誘人的銷售佣金
• 績效獎金
• 汽車津貼/里程報銷
• 手機話費補貼
• 醫療福利
• 來自國際自動化製造商的培訓
• 職業發展方向：資深銷售工程師或產品經理

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 醫療保險
• 有薪培訓和發展

責任 ：-

1. 透過定期拜訪現有經銷商，保持良好的關係，推廣產品，以提高銷售量和市場佔有率。

2. 開發與新合作夥伴的合作機會。

3. 與經銷商建立並維持牢固的關係，增強客戶忠誠度和滿意度。

4. 提供關於競爭對手定價和公司產品市場接受度的回饋報告。

5. 根據客戶對銷售成長的期望，向行銷團隊提出銷售活動方案

6. 研究市場趨勢，了解競爭對手在特定區域的策略。

7. 每月出差前往南部地區和東馬。

要求 ：-

1.最低學歷要求：機械/電機/電子工程專業SPM/證書/文憑

2. 能夠用國語和當地常用方言與客戶溝通

3. 良好的溝通與銷售技巧

4. 具備良好的判斷能力與獨立工作能力

5. 每月出差 - 南部地區/東馬來西亞

好處

1. 薪資結構：基本薪資+佣金+年終獎金+年假

2. 汽油補貼 + 高額汽車補貼

3. 出差伙食補貼

4.醫療和保險覆蓋範圍

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 有薪培訓和發展

Main purpose/objectives of role:

• Achieve individual sales targets as assigned by the company.
• Develop new client relationships and maintain existing accounts.
• Support the sales team in achieving departmental revenue goals.
• Provide accurate and timely updates on sales activities and market feedback.

Main activities/responsibilities:

• Identify, pursue and close sales opportunities in line with company strategy.
• Prepare quotations, proposals and ensure accuracy in sales documentation.
• Maintain regular follow-up with clients to strengthen relationships.
• Monitor customer credit status and coordinate with finance for prompt collections.
• Provide after-sales service and support to ensure customer satisfaction.
• Report customer feedback, competitor activities and market trends to management.
• Participate in exhibitions, trade shows, and marketing events when required.
• To support and fully implement effective ISO 9001 - Quality Management System, ISO 9001:2015

Any business-related responsibilities not stated above.

Qualifications and experience required:

• Diploma in Sales, Marketing or related field.
• Minimum 1–2 years’ experience in sales (fresh graduates with strong potential will be considered).
• Outgoing, energetic, and customer-focused with strong negotiation skills.
• Able to communicate effectively in English and Bahasa Melayu (Mandarin/Cantonese an advantage).
• Computer literate with basic knowledge of Microsoft Office.
• Willing to travel and work under pressure to meet targets.

Perks & Benefits

• EPF
• Sosco
• On Job Training

我們正在招募零售銷售顧問

地點：馬來西亞多個地點

薪酬方案：基本工資 + 銷售佣金

加入我們的銷售團隊，每月收入可達 RM5000++

工作職責

• 向到店顧客、線上顧客和線下顧客推廣和銷售 GINTELL 按摩椅和健身產品。
• 提供優質的客戶服務，確保每位客戶都能獲得專業、友善、愉悅的體驗。
• 透過有效的銷售技巧和產品知識，實現並超越展廳銷售目標（每週、每月和每年）。
• 向客戶進行產品展示，重點介紹產品特性和優勢。
• 建立並維護牢固的客戶關係，包括跟進諮詢、銷售線索和售後服務。
• 管理日常展廳運營，包括陳列佈置、庫存檢查以及保持展廳環境清潔整潔。
• 參與路演、活動和促銷活動，以提高品牌知名度並獲取新客戶線索。
• 與團隊和管理層緊密合作，確保銷售營運順暢和品牌標準一致。
• 薪酬方案：基本工資 + 銷售佣金

職位要求

• 應徵者必須至少有三 (3) 年零售銷售經驗，最好是在類似產業（健康、保健、健身或消費性電子產品）。
• 必須至少擁有SPM證書、文憑或商業研究、行銷、零售管理或相關領域的學位。
• 必須具備零售營運的實務經驗，包括銷售管理、產品展示、庫存控制和庫存管理。
• 必須展現積極的工作態度和獨立工作能力。
• 必須具備較強的人際溝通和溝通能力。
• 申請人必須是馬來西亞公民或持有有效的居留身份。
• 必須願意在週末和假日工作。
• 歡迎應屆畢業生申請。

福利待遇

• 佣金和獎金
• 個人發展機會

Responsibilities:

• Manage a portfolio of accounts for to achieve long-term success for our scientific products.
• Develop positive relationships with clients (mainly government hospitals and clinics).
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner.
• Report on the status of accounts and transactions for area responsible (mainly East Coast).
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).

Requirements:

• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of MS Office (MS Excel, Words AND MS PowerPoint in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Science /Biotech or relevant field.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

Business Development Executive

(Kuala Lumpur/Kemaman)

Responsibilities:

The candidate needs to be able to:

• To develop business by seeking new opportunities for new business where possible as well as improve current services to clients
• Contacting potential clients to establish rapport and arrange meetings, focusing on Laboratory and production chemistry related services.
• Developing quotes and proposals for clients
• Planning and preparing presentations whenever required
• Meet clients to give technical advice and resolve problems with help of BD/Lab/General Manager.
• Providing management with feedback of market

Requirements:

• Qualified with a degree in Chemistry or equivalent
• Minimum 3 years of experience in Oil and Gas industry.
• Sound knowledge of lab services: Produce and waste water testing, Lubricant analysis, natural and sales gas analysis and liquid hydrocarbon testing is added advantage.
• Strong communication skills and ability to manage projects and multitask.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• EPF and SOCSO

Position Overview

 We are looking for a proactive and versatile Sales & Marketing Executive to drive both on-ground sales and brand-building activities for our automotive battery division across Malaysia. This dual-function role carries clear accountability for monthly sales budgets and state wholesaler activation targets, alongside measurable marketing deliverables — covering Exide, Sebang, and our house brand Neuton Power.

Key Responsibilities — Sales

• Achieve monthly and quarterly sales budgets by growing the existing dealer and wholesaler network and acquiring new accounts.
• Identify, onboard, and maintain active wholesalers in every assigned state — ensuring regular ordering patterns are established within the 6-month target window.
• Conduct regular field visits to wholesalers, dealers, automotive workshops, petrol stations, and spare parts retailers to sustain relationships and drive sell-through.
• Present product features, pricing, and promotions clearly and persuasively to new and existing customers.
• Monitor stock levels at key accounts and coordinate with the warehouse team to ensure product availability.
• Collect customer feedback and competitor intelligence to feed into marketing and sales planning.
• Process sales orders, follow up on payments, and assist in resolving customer service issues promptly.

Key Responsibilities — Marketing

• Plan and execute trade promotions, product launch events, and in-store merchandising activities for Exide, Sebang, and Neuton Power.
• Develop and manage social media content (Facebook, Instagram, TikTok) and paid digital campaigns to grow brand awareness and generate leads.
• Create and coordinate marketing collaterals — product brochures, price lists, promotional banners, and dealer point-of-sale materials.
• Track and report marketing campaign performance (reach, engagement, leads generated, cost per lead) on a monthly basis.
• Manage the company's e-commerce product listings on Shopee, Lazada, or relevant platforms, including promotional mechanics and response to inquiries.
• Coordinate with brand principals (Exide, Sebang) on co-marketing materials and ensure brand guideline compliance.
• Identify automotive aftermarket trends and recommend timely marketing initiatives to management.

Requirements

• Minimum Diploma or Bachelor's Degree in Business, Marketing, Mass Communication, or a related field.
• 1–3 years of experience in a combined sales and marketing role, preferably within the automotive, FMCG, or industrial distribution industry.
• Hands-on experience managing social media platforms and basic digital marketing tools (Facebook Ads Manager, Canva, Google Analytics, etc.) is an advantage.
• Good communication, presentation, and interpersonal skills — able to interact confidently with customers and cross-functional teams.
• Creative, organised, and able to manage multiple tasks concurrently.
• Proficient in Bahasa Malaysia and English; Mandarin is an added advantage.
• Possess a valid driving license (Class D) and own transport; willing to travel nationally for market visits and events.
• Computer literate — MS Office (Word, Excel, PowerPoint) and basic graphic design tools (e.g., Canva) are a plus.

What We Offer

• Competitive basic salary commensurate with experience.
• Sales incentive and performance bonus scheme tied to KPI attainment.
• Allowances: petrol card / mileage claim, toll, and mobile phone allowance.
• Annual leave, medical benefits, and statutory contributions (EPF, SOCSO, EIS).
• Broad exposure to both sales and marketing disciplines — ideal for building a well-rounded career.

Supportive team environment with mentorship from senior management.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave

工作職責

1. 物業收購與業務發展

•⁠ ⁠尋找並聯絡業主、投資者、房東和開發商，介紹 COBNB 的短期租賃管理服務。

•⁠ ⁠透過人脈、推薦、陌生拜訪、社群媒體、房地產展覽和行業活動來開發新客戶。

•⁠ ⁠向潛在客戶進行銷售展示與諮詢。

•⁠ ⁠管理從線索開發到合約簽訂的整個銷售週期。

•⁠ ⁠協商並簽訂物業管理協議。

•⁠ ⁠達成每月及每季的使用者獲取目標。

2.關係管理

•⁠ ⁠與業主、代理商和商業夥伴建立並維護長期合作關係。

•⁠ ⁠在入職過程中擔任主要聯絡人。

•⁠ ⁠確保卓越的客戶體驗和滿意度。

•⁠ ⁠與房地產代理機構和推薦合作夥伴建立策略夥伴關係。

3. 市場調查與策略

•⁠ ⁠監測市場趨勢、入住率、租金表現和競爭對手的活動。

•⁠ ⁠尋找新的成長機會和目標市場。

•⁠ ⁠向管理階層提供市場回饋與建議。

•⁠ ⁠準備銷售報告、預測及業務發展更新。

4. 內部協調

•⁠ ⁠與營運、行銷及客戶服務團隊緊密合作，確保順利完成設備進駐。

•⁠ ⁠協調房產檢查、文件記錄及交接流程。

•⁠ ⁠在 CRM 系統中維護準確的銷售線索、商機和已簽署協議記錄。

職位要求：

•⁠ ⁠商業、行銷、飯店管理、房地產或相關領域的文憑或學士學位。

•⁠ ⁠有銷售、業務拓展、房地產、旅館或物業管理的經驗者優先考慮。

•⁠ ⁠具備較強的溝通、談判及表達能力。

•⁠ ⁠具有自我激勵和目標導向的性格。

•⁠ ⁠能夠獨立工作，也能作為團隊成員協作。

•⁠ ⁠自備交通工具，並願意出差參加會議及實地考察。

•⁠ ⁠精通微軟辦公室軟體。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Human Resources

1. Assist the HR & Admin Manager in all HR-related matters to ensure smooth operations and alignment with business objectives.
2. Involved in the full spectrum of HR activities including employee engagement, employee relations, orientation and training, payroll, compensation and benefits, recruitment, learning and development and performance management. 

Recruitment & Talent Acquisition:

1. Develop and implement recruitment strategies to attract talents.
2. Oversee the end-to-end recruitment process, including job postings, interviews, and hiring decisions.
3. Collaborate with department heads to ensure workforce planning aligns with business objectives. 

Business Partnering Role:

1. To assist in managing employment dispute, provide guidance and advice in handling staff disciplinary and personal grievance cases and union matters.
2. Ensure proper implementation of terms and conditions and observance of relevant labor legislation.
3. Maintain knowledge of and ensure compliance with employment practices and regulations.

Compensation & Benefits:

1. Manage performance appraisal and salary review exercises.
2. To assist in reviewing and recommending changes. 
3. Ensure the confidentiality and privacy of all employee and payroll information.
4. Ensure that compensation practices are in compliance with current regulations.
5. Assess compensation and benefits programmes, terms and conditions of service to ensure alignment with HR strategies.

Human Resources Information System:

1. Ensure that employees’ records are updated and documented accurately.
2. Ensure that System is able to support current business processes.
3. Employee Benefits and Compensation
4. Support in administering employee benefits programs, including health insurance, retirement plans and other perks.
5. Assist with payroll processing and address employee inquiries related to compensation.

Administrative

1. Office Management

• Oversee day-to-day office operations, including maintenance, supplies, and equipment.
• Manage office budgets and expenses.

2. Vendor Management

• Liaise with vendors and suppliers for office-related services and supplies.
• Negotiate contracts / agreements when necessary and ensure cost-effectiveness.

3. Travel and Event Coordination

• Arrange travel and accommodation for employees and visitors.
• Assist in planning and coordinating company events and meetings.

4. Documentation & Procedure Compliance

• Maintain administrative records, such as contracts, invoices, and correspondence.
• Ensure that administrative processes and procedures are in compliance with company policies and regulations.

5. Facilities Management

• Ensure a safe and productive work environment for employees.
• Coordinate maintenance activities and repairs for office facilities and equipment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Open culture
• Dental insurance

The Rooms Division Manager is responsible for overseeing the overall operations of the Front Office, Housekeeping, Guest Services, Concierge, and other Rooms Division functions. The role ensures exceptional guest experiences, operational efficiency, revenue optimization, and compliance with hotel standards while leading and developing the Rooms Division team.

Key Responsibilities

Operations Management

• Oversee the daily operations of the Front Office, Housekeeping, Concierge, Bell Service, and Guest Relations.
• Ensure smooth coordination between departments to deliver exceptional guest experiences.
• Monitor and maintain hotel service standards, policies, and procedures.
• Conduct regular inspections of guest rooms, public areas, and operational facilities.
• Resolve guest complaints and service recovery issues promptly and professionally.

Guest Experience

• Ensure high levels of guest satisfaction and loyalty.
• Monitor guest feedback, online reviews, and satisfaction scores.
• Implement action plans to improve service quality and guest experience.
• Maintain a visible presence in guest areas to engage with guests and support the team.

Revenue & Financial Management

• Collaborate with Revenue Management and Sales teams to maximize room revenue.
• Monitor room inventory, occupancy, ADR, RevPAR, and forecasting reports.
• Manage departmental budgets and control operational expenses.
• Identify opportunities to increase revenue and improve operational efficiency.

Housekeeping Management

• Ensure guest rooms and public areas meet cleanliness and brand standards.
• Monitor room readiness and coordinate closely with Front Office on room availability.
• Oversee inventory control and ordering of housekeeping supplies and equipment.
• Ensure proper maintenance reporting and follow-up.

Front Office Management

• Ensure efficient check-in, check-out, reservations, and guest service processes.
• Monitor room allocation and guest requests.
• Ensure compliance with cash handling and audit procedures.
• Review daily reports and operational performance metrics.

Leadership & Team Development

• Lead, coach, and develop Rooms Division employees.
• Conduct performance evaluations and provide regular feedback.
• Identify training needs and support employee development initiatives.
• Foster a positive and productive working environment.
• Ensure proper staffing levels and workforce planning.

Health, Safety & Compliance

• Ensure compliance with hotel policies, brand standards, and local regulations.
• Support emergency response procedures and crisis management plans.
• Maintain workplace safety standards and promote a safe working environment.
• Ensure compliance with security, fire, and health & safety requirements.

Administration & Reporting

• Prepare operational reports, forecasts, and departmental performance reviews.
• Analyze operational trends and recommend improvements.
• Participate in management meetings and strategic planning sessions.
• Monitor departmental KPIs and implement corrective actions when required.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or related field.
• Minimum 5–8 years of hotel operations experience with at least 2–3 years in a managerial role.
• Strong knowledge of Front Office and Housekeeping operations.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of hotel PMS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends and public holidays when required.

Key Performance Indicators (KPIs)

• Guest Satisfaction Scores (GSS)
• Online Reputation Scores
• Room Cleanliness and Quality Audit Scores
• Occupancy, ADR, and RevPAR Performance
• Front Office and Housekeeping Productivity
• Employee Engagement and Turnover Rates
• Budget and Cost Control Performance
• Compliance with Brand Standards and Audit Requirements

Perks & Benefits

• Nearby public transport
• Free Working Meals
• Car Parking Allowance OR Motorbike Allowance
• Official Phone will be provided
• Long Service Award
• IHG Friends and Family Rate Programe (Aligned with IHG Benefits)
• Birthday Leave
• Laundry
• Maternity / Paternity Leave
• Insurance and Health Care Plan