Total 2 job vacancies by Tdconnex Eastern Pte. Ltd.

Key Responsibilities

Helpdesk & End-User Support

• Provide first- and second-line support via phone, email, ticketing system, and in person.
• Troubleshoot hardware, software, OS, and network connectivity issues.
• Support Windows, macOS, Linux, and Microsoft 365business applications.
• Escalate complex issues to senior engineers or regional IT teams as needed.

Onboarding & Offboarding

• Manage end-to-end IT onboarding — workstation setup, account creation, software provisioning, and system access.
• Handle IT offboarding — revoking access, recovering assets, and disabling accounts across all platforms.
• Coordinate door access card activation/deactivation with HR and building management.
• Conduct IT orientation sessions for all new hires.

Office Infrastructure & AV

• Maintain and troubleshoot conference room AV systems (Zoom Rooms, Teams Rooms, projectors, displays).
• Manage network infrastructure (LAN/WAN, Wi-Fi, VPN, switches, firewalls) and liaise with ISP for connectivity issues.
• Coordinate with facilities for cabling, electrical, UPS, and server room upkeep.
• Support hot-desking and hybrid work setups (docking stations, shared peripherals).

Asset & Vendor Management

• Maintain a complete IT asset register — tracking assignments, warranties, and lifecycle for all HQ devices.
• Manage software licensing, SaaS access provisioning, and renewals.
• Liaise with local IT vendors on hardware repairs, maintenance contracts, and procurement quotations.

Security, Compliance & Continuity

• Enforce endpoint security policies — antivirus, disk encryption, OS patching, and MDM for mobile devices.
• Support IT audits, access reviews, and compliance documentation.
• Maintain backup systems and contribute to the Singapore IT Disaster Recovery plan.
• Document IT runbooks, SOPs, and maintain a local IT knowledge base.

Reporting & Governance

• Prepare monthly IT reports on ticket volumes, SLA performance, and asset status.
• Participate in regional IT meetings to align HQ operations with China and India teams.

Required Qualifications

• Minimum Diploma in Computer Science, IT, or related field, or equivalent work experience.
• 1-3 years of experience in IT support / helpdesk role.
• Strong knowledge of Windows and/or macOS operating systems.
• Familiarity with Active Directory, Microsoft 365, and remote support tools.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer-service skills.
• Proficiency in Mandarin is required to liaise directly with our China-based IT team on technical matters.

Preferred Qualifications

• Industry certifications such as CompTIA A+, Network+, Microsoft (MD-102 / Azure), ITIL, or CCNA.
• Experience with ticketing systems (e.g., Jira, ServiceNow, Freshservice, Zendesk).
• Knowledge of cloud platforms(Azure, AWS, Google Workspace).
• Experience supporting remote/hybrid work environments.

Key Skills& Competencies

• Patience and a customer-first attitude.
• Ability to prioritize and manage multiple tasks under pressure.
• Strong attention to detail and documentation habits.
• Able to manage priorities independently while collaborating effectively across regional teams.
• Willingness to learn and adapt to new technologies.

Work Conditions

• May require occasional on-call support, after-hours work, or travel between office locations.
• Occasional lifting of IT equipment (up to 15 kg) may be required.
• Act as a bridge for communication and coordination between the China and India IT teams, facilitating smooth collaboration across regions and time zones.

Job Overview

We are a fast-growing startup group seeking a hands-on and commercially minded Assistant Finance Manager / Finance Manager on a 6-month contract basis. This is a project-driven role focused on strengthening financial visibility, governance, and treasury capabilities across the Group.

Given the dynamic nature of the business, this role requires a highly adaptable individual who is comfortable navigating evolving priorities. High performers may be considered for conversion to a permanent role.

Key Responsibilities

Financial Planning

• Develop and implement Group-level Working Capital (WC) and Cash Flow (CF) forecasting models
• Drive alignment of financial reporting across local entities, ensuring consistency, accuracy, and timeliness
• Partner with local finance teams to enhance forecasting discipline and visibility

Intercompany Management

• Review and streamline intercompany transaction flows and settlement processes
• Improve transparency, reduce inefficiencies, and strengthen documentation of intercompany arrangements

Government Grants & Incentives (DEI)

• Support the Group’s DEI application and related work streams
• Collaborate with internal and external stakeholders (e.g. advisors, authorities) on documentation, financial projections, and structuring considerations

Treasury & Banking

• Support the design and implementation of treasury strategies, including (a) FX risk management and hedging strategies (b) Interest rate risk management (e.g. interest rate swaps)
• Liaise with banking partners on financial instruments and solutions to support business needs

Governance, Risk & Compliance

• Support the Head of Governance in (a) Implementing financial and operational processes across local entities (b) Strengthening internal controls and compliance frameworks
• Assist in the development, rollout, and enforcement of finance policies and SOPs

Transfer Pricing (TP)

• Support / lead TP assessments/exercises, where applicable
• Ensure intercompany transactions are aligned with TP policies and regulatory expectations

Strategic & Corporate Finance

• Support evaluation of potential investments, M&A, or inorganic growth opportunities
• Participate in financial analysis, due diligence, and integration planning where required

Required Qualifications

Education

• Qualified Accountant. Degree holder in Accounting, Finance or similar discipline.
• Certified Public Accountant (CPA) or Chartered Accountant (CA) designation is an advantage.

Experience

• Minimum 4–8 years of relevant experience
• Big 4 and commercial experience is highly preferred.

Skills

• Proficient in Microsoft Excel and accounting systems (e.g. Oracle).
• Fluent in English and minimally proficient in Mandarin, including reading and speaking.

Core Competencies:

• Strong understanding of: (a) Financial modelling (especially cash flow and working capital) (b) Intercompany and TP principles (c) Treasury and risk management concepts
• Exposure to government incentives (e.g. DEI) or M&A activities is advantageous
• Experience in a startup or high-growth environment is a plus
• Hands-on, adaptable, and able to work independently in ambiguous situations
• Strong communication and stakeholder management skills